I had never stopped at this location, always opting for one of the other spots in the Cancun airport. My wife and I needed something quick during our last trip however and we were both very surprised at how good the food and service was. We didn't have to wait in line after one of the servers heard we needed to get going quickly, which was very nice of them. I had a double cheeseburger with their burger sauce. The burgers were cooked perfectly. It tasted like a homemade grilled burger. Fries also came out hot and crispy. Overall a very unexpected, but good experience. read more

I'm at the airport waiting to board my flight home, so naturally I stopped by the food court. A gentleman at a table neat me had a delicious-looking burger with melted cheese and an onion ring. It looked so good that I decided I wanted to try it. I didn't see his burger option on the menu (sadly), so I opted for a different burger and some onion rings. When it was time to cash out, the bill was $26!!!!! Hard pass!!!!! So, I opted for only the onion rings. And those were still $11 on their own!!!!! There was nothing fancy about the onion rings. The portion size was decent, but the onion rings weren't seasoned and tasted a bit greasy, even though they weren't greasy to the touch. They were crispy, but not that hot. I wish I could say I enjoyed them, but sadly I didn't. I'm upset I wasted the money. read more

Johnny Rockets - Burgers Near Me - Cancún, ROO

At terminal C at the CANCÚN/CUN International Airport. Close to Wolfgang Puck and Guy Fiere restaurants. Menu is straightforward: burgers, Chicken sandwiches, fries and Onion rings, Shakes and sodas. Atmosphere is like a 50's drive in. Staff is friendly and service well executed. Considering that we are in a busy airport, the did very well. TAKE AWAY 2stars for gouging the public. Our order: Litre of water, single patty cheeseburger with fries, Grilled chicken sandwich, 5-piece chicken fingers. US equivalent was nearly $68!!!!! WTHeck?! (Deduct 2 stars) The quality of the food was good but the buns could not hold up to the assault of mayonnaise ( take off 1/2 star) The service and cleanliness saved them 1/2 star read more

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The burger tasted like horse meat. It wasn't served hot and there was zero seasoning. Despite being hungry I couldn't stomach more than 2 bites and then trash after wasting $30. Basura read more

This place is expensive and the service is slow. The good news is that the food is cooked fresh. I ordered the double cheeseburger combo. It cost $25 and I didn't get that many fries. It did the job and the other restaurants were just as expensive. The food tasted fine. The service was extremely slow. read more

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After spending $110 USD for 3 orders of tenders 3 chicken sandwiches and 1 fry they made a mess of everything by how they bagged it. Bbq sauce in cups with lids not all the way on spilled sauce in the bags and I am at the gate with arms covered in sauce. Never go there again. 2 staeas because tenders were good. read more

Yes, airport food is expensive, whatever. This review is based purely on the quality of the food. The oil our fries were cooked in tasted like fish, gross. How do you mess up a grilled cheese? Seriously! There was cheese grilled on the outside, burnt cheese in the middle, and the cheese slices themselves were still visible. I feel like that combination takes a special talent. Our chocolate shake was delicious. read more

Johnny Rockets in Mexico was doing well for a while. But my, how times have changed. I stopped by here back in March of 2024, as I was waiting for my flight back home after having spent a week at Xcaret. I ordered a chicken sandwich with the meal. They charged me for two, and I was quick to call them out on it. They offered to refund me half of the cost via cash, and I agreed. The food was ok, but not wort the price that they charge. The value was really not there. The second time I came here, the girlfriend and I were on our way back home from our NYE Cancun excursion. She opted to eat elsewhere, but I went straight for the chicken sandwich meal. The sandwich was rather dry, and they did a terrible job providing sauces. The good was akin to middle school cafeteria food, and that is not a complement. The price does not fit the quality. The next time I find myself at Cancun airport, I will opt to eat elsewhere. read more

Johnny Rockets - Burgers Near Me - Cancún, ROO

i got the double burger meals and it was the blandest burger I have ever had. it was supposed to have some special sauce of some kind on it, but it had no flavor. my burgers at home are so much better I think I might open a burger chain. I will call it "Burgers with flavor" read more

Extremely expensive I spent $65 on 3 original burgers, then they have the audacity to ask for a tip. Service was very slow too. read more

Nice burger joint, national chain, located in the Cancun airport, limited options, with good service, staff able to pivot between English and Spanish. The counter girl was very friendly and answered my two questions easily and politely. I ordered a bottle soda and ice for my hydroflask. $5 for a coke is not cheap, but again, they're located in the Cancun airport. No ambiance either. Will we come back, prob no time soon, not to Cancun airport. Would we go to another Johnny rockets, most definitely. The other couple who we went with also ordered breakfast and they enjoyed theirs. read more

Had a bit of a mixed experience here at the Johnny Rockets in Cancun Airport. While the burger had good flavor to it (with that much grease it had to taste good), the burger meal cost $23.88 usd which I thought was outrageous even for an airport. The fries were not very good, and there was not many of them at all. I figured this would be the fastest and potentially cheapest option in the airport and it still took well over 20 minutes to get the food. Both the people who took the order and gave me the order were friendly, so the customer service was a plus. Not much to say as far as ambiance goes since it was just open tables in the airport. Next time around I'll try margaritaville or something, this wasn't a great experience. read more

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$$ EXPENSIVE $$ Hey! Here is a quick review of our experience at Johnny Rockets, which is located inside terminal 3 of the Cancun Airport. The service was great. We actually got a table and immediately a waiter showed up. He cleaned the table for us and efficiently took our order. He was very attentive despite a large number of tables he was servicing. Burgers, fries, onion rings and shakes were decent. Think old school diner food when eating here. The people behind the counter were also working hard. Unfortunately, they price gouge you like no one I have ever seen before which is why I am giving this spot ONE STAR. I ended up dropping $106+tip on four single burgers, one with onion rings/fries and three with fries and three milk shakes. I don't mind paying extra at places like airports or sports venues but this is beyond extra, especially when you hear other tourists saying how ridiculously expensive this spot is. read more

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This is an OK option at the Cancun airport. It is right next to the Guy Fieri restaurant and looked more inviting, it was well-lit with all employees in crisp clean uniforms. Food was decent. BTW, what's up with the insane prices at the Cancun airport (and outside)!! read more

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It seems obvious now, but do NOT get a salad from Johnny Rockets in the Cancun airport. I was immediately ill and threw up all last night. Burger was alright tho read more

Enjoyed lunch at Johnny Rockets in the Cancun International Airport on a very busy Friday in February. However, my bestie and I were able to snag a table instead of waiting in the very long line. I like how the restaurant has their own dinning area, just makes for a better experience. Our server was friendly and kind. He was a little on the slower side, but we understood as it was extremely busy. Food took about 30/45 minutes to come out after ordering, but we expected that due to how crazy it was. Staff handled the busyness extremely well. Food was fresh and yummy. I saw servers cleaning the tables and greeting customers. Great experience. I'll likely try again next time I'm in the airport. read more

Johnny Rockets - Burger and fries - Burgers Near Me - Cancún, ROO

Definitely one of the worst burger I've ever had. We ordered chipotle bacon burger and the original burger with fries. Chipotle burger had absolutely no flavour or taste. Original burger was little better since their pickles were flavourful. Fries had absolutely no seasoning. All that blandness cost us $700 MX. Not to mention it took over 30 minutes to receive our meal. read more

Johnny Rockets - Chipotle Burger - Burgers Near Me - Cancún, ROO

I used my Credit card to pay. In minutes I received a fraud alert from Visa. After my purchase someone in the restaurant attempted to make an online charge for $400.00 $ USD. Be very careful here if you pay with credit card read more

Johnny Rockets - Johnny Rockets - Burgers Near Me - Cancún, ROO

Back in September of 2019, I gave Johnny Rockets a two-star rating. I wrote that the line(s) to order are disorganized and that the J. Rockets staffers have the mentality that they do not care. On my August 2024 visit, the line to order was more organized, and the staff seemed like they cared. However, the pickup procedure was still disorganized, the wait seemed long and my chicken club sandwich was so-so. If only the Wi-Fi on my cell was working faster, I would read my review and try another place. read more

A little hungry and needing to kill some time at the Cancun airport while we waited for our flight home. We all walked up and could smell the burgers and decided this was what we wanted. I actually liked that there were few choices - speeds up the process a bit. They have tableside service, but we just ordered at the counter. Taking that time made it so we were able to get a table after (timing is everything at the airport). Servers were friendly and food came out pretty quickly even though they were swamped. I upgraded to onion rings and this isn't my preferred style, but I'll go onion rings every time if given the option. I got a western burger, which was pretty good. It definitely needed more sauce, but it was cooked through and still juicy. For airport food I thought it was decent food at a decent airport price. read more

Johnny Rockets - Burgers Near Me - Cancún, ROO

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We were departing from Cancun Airport and I wanted to get a quick bite before the flight. I ordered quickly and then waited a really, really long time to get my food. I estimate it was at least 20 minutes. The wife thought I had disappeared or taken another flight. I was shocked to see the bill--$18 USD for a single burger (which was passable but nothing special), a very small amount of fries, and a soda. The slice of onion was thicker than the burger patty. The fries had not been salted. I understand that customers are sort of a captive audience, but that is ridiculous. read more

2 cheeseburgers, fries, and 2 drinks...over $50 USD. Couldn't do the conversion fast enough at the register and imagine our shock to see this total in USD that we were charged for this order. Food was poor quality as well. Stay away. read more

I've been to this Johnny Rockets twice after business trips. The first visit was pricey, but the burger and fries were solid. 3.75/5 stars. After having a solid experience last year, Johnny Rockets seemed like a great option. Boy was I wrong. I started by eating a few fries-business as usual. With only one bite of the burger I knew something was wrong. Against my better judgment, I had two more bites before losing my appetite. Since I didn't want to be hungry on the plane to Chicago, I finished the fries. Shortly after reaching cruising altitude, I became feverish- cold flashes, sweating, goosebumps, nauseation, you name it. I felt it. The toilet and I became best friends. Luckily, the flight attendant was able to switch my seat from the window to the aisle, because I could've turned the entire back of the plane into a hazmat zone. I'm writing this 10 days after my flight, because I'm going to urgent care. When telling friends and family my horror story, they suggested the solution was to drink fluids and wait it out, and it did not work. I am thinking the effects resemble E. Coli, and I'll likely be on anti-biotics after today. read more

It's a Johnny Rockets. The burgers were fine, but the fries were soggy and underseasoned, and the shakes were blah. I think this is the busiest restaurant in the international terminal food court, and it is chaotic ordering and picking up food (don't know if it's better if you "eat in"). I think it took 15 minutes to order (there were two parties in front of me), and another 20 minutes before our food was ready. Four burgers (they come with fries automatically) and a shake was $64 USD. read more

I just spend $107.00 dollars on five breakfast sadwishes and coffee . The break was soggy in the middle and hard on the ages, looked old, bacon looked and tasted like vending machine food and for the size ,it is ridiculous. The chocolate made with hershey was stir with a stick because they do not have a blender. I will report this restaurant as the worst ever read more

Johnny Rockets - Burgers Near Me - Cancún, ROO

I read some of the previous reviews: what a tough crowd! I guess they've eaten in different airports than I have, because I really enjoyed this, the service was good and thought is was inexpensive. We stopped in here before a long flight. This Johnny Rockets is located in Cancun Airport in Terminal 2. Their menu is the same as you'd find in any of their restaurants, and they have table service. The quality is as good as you find in any other Johnny Rockets, but because this one is located in an airport, it seems fantastic. Their prices aren't inflated as you'd expect to find in most airport restaurants. I'd have to say that this one of the best meals I've ever had in an airport. read more

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The first time I ever tried Johnny rockets was at this very location. I absolutely loved it! I'm from Vancouver and had no idea we had this here (at the time. I believe they are closed now in Vancouver). The one in Mexico does not compare to the one in Vancouver. It is WAY better than the one in Vancouver. It's the only place I have to get my fix of food when either going through the airport or on vacation there. You cannot leave Mexico without trying it out! A pain this location is in the airport but it's so good. read more

Disgusting & overpriced. Fries were cold & soggy, took back and girl shrugged and walked away. Avoid!!

I waited a very long time for food that was not good. My fries were not hot. My burger was not good. I ordered a bottle of water and they have cheap bottles of water but he rung me up for the more expensive $5 more per bottle Evian. It was an airport restaurant. It looks like one. Not much to say about its ambiance besides you're going to wait a long time for your food people are going to be pissy when they're sitting around you waiting on their food. read more

The service at the airport in Cancun, Mexico was VERY quick, friendly, courteous, and helpful. We appreciate the cooks, servers, and, staff!

Mediocre food at extortionate price. Captive audience in airport. At least make some effort to provide value for the absurd price.

Located in the airport in Cancun. The wait was long. They were cooking everything fresh. Food was decent fast food. The fries were better than chicken fingers. Not much more to say. They were probably rushing, it could've been much better. read more

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I normally wouldn't rate airport food that I can get in the states, but the Cancun Airport was impressive with choices. Seemed to be popular and I was so glad I beat the rush of customers. Philly Sandwich with fries was very tasty. Wait was longer than I expected, they dedefinitely may need to improve speed. But my food was made on the spot, nice and hot!! Meat and Fries were seasoned well. Great portion, actually had to take a to go box and finished the rest on the return flight (which saved me some money). read more

Johnny Rockets - Burgers Near Me - Cancún, ROO

2 (single) burgers, 1 fry 1 onion rings and a (1 l) bottle of water: $40! LONG wait Got part of the order wrong (forgot onion on one of the burgers), when made aware of this (small) mistake they got me a lid for a drinking cup, put a few onions on it and threw it on the counter in front of me without saying a word. Burgers were a 2 out of 10: They definitely tasted worse than the "standard lunch burger" at any of the all inclusive places around cancun, and that is not a very high standard to beat... Any questions on why I rated this 1 star? read more

If I could give this zero stars I would. First in for most, as others has have stated you wait and wait and wait at least 30 minutes for a burger which, by the way is $15 for a single. The reason why I give this a zero stars is because it's not real ground beef, the meat is beige and it's filler. We threw it away after spending $60 for two burgers and burgers. read more

When I went to Cali a couple months back, I saw this burger place often. Its a chain that seems to be really popular! I was waiting for my plane ride home from cali and saw the long lines of people for this place. I decided to wait and try this place out since I didn't have a chance in LA. The line went by fast and soon I ordered 2 of the Rocket single O burger combo with fries and rings. Had to order bottled water too. The total ended up coming out to be 27 dollars. Pretty pricy. It took a while for food to come out and when it did, they ran out of trays so they bagged and boxed it all up. They forgot to give me that special sauce on the side that comes on the burger (asked for on the side because I dont really like those types of sauces since its usually mayo based and I dont really like mayo). They didnt give enough ketchup and having to get in that line every time for something they kept missing to give or not enough like napkins and ketchup was a hassel. The onion rings were pretty good but since they boxed the fries, it got soggy fast and I dont like soggy fries. The burger was just okay to me. Patty dry and tasted like an expensive version of cafeteria pattys. Its chewy and dry and tastes kinda rubbery and fake. The burger was big though and I could barely finish my food (3/4ths done) but maybe it was cause I didnt enjoy it much. I hated the special sauce and could not tell what it was but just was disgusting. My sister didn't like it either but chose to eat it because the patty was so dry that it kinda helped. Overall, not sure why this place is so popular but I have had wayy better burgers that were definitely cheaper with better service and this is like a 2 out of 10 for me. Id eat it if I was hungry but the price is definitely not worth the quality and only worth just the quantity of the food. read more

Slow... You order your food and then you wait and wait and wait. We were afraid that we might miss our flight. The entire airport is a chaotic mess. Burger, fries and shake were acceptable. Not bad, not great. read more

After an incredible 8 day trip to Isla Mujeres we grabbed a snack at Johnny Rockets, My husband and I shared a burger and fries..While the burger looked inviting after 12 hrs not so much... we both had vomiting, diarrhea and headaches! We went to urgent care to confirm what we had was food poisoning and after 4 days later still feeling the Repercussions! Our friends ate at a different restaurant and they were absolutely fine! So just beware read more

This was the only place in the airport at 10am that served meals other than breakfast at this time. I ordered a single bacon burger. It cost $9 dollars. I've never had a $9 mystery meat burger until then. The place was packed, so I guess none of us looked at the Yelp reviews before we ordered. Lol The order was done correctly. Food was fresh. The meat was definitely mystery meat. It was thick and chewy. It seemed like a frozen meat patty that they're using. Bacon on the burger was the best. All in all the food was just ok. They thru in a few fries, which were ok. NOTE: NO FOOD POISONING FOR ME!!!! read more

Johnny Rockets - Bacon burger - Burgers Near Me - Cancún, ROO

I get it, we are in an Airport and in Mexico, but $75 dollars for two adults and two children? And I mean, we got the basic of basics. We each ordered the SINGLE rocketburger with fries and a drink. Ordering was fine, there was not much of a line and the cashier was quick and efficient. But, when I saw our total, I was like YIKES! Now, I would not of minded it so much if the service and the food was better. We waited....and waited......and waited......after about standing there for 30 minutes, our number was finally called. We grabbed our food and looked around for a table to eat it. There is three tables in the establishment, so we looked elsewhere to eat in the airport. The burger had no taste or seasoning. I sent my husband for some mustard packets. The fries were meh, I had to add salt, and you did not get much in the little clamshell box. I would of been happier with some chips and a soda honestly. The staff was not very friendly except the cashier. There is a lot of places to eat in the Cancun Airport, I would recommend trying out somewhere else then here. Everyone was so hungry and tired we just did not care at this point. read more

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