My family and I stopped here for lunch after we spent the morning shopping and sightseeing in downtown Gatlinburg. I was the only person in my family who had been to another location of Johnny Rockets, and I was happy that my wife and daughters got a positive experience on their first trip. We ordered some onion rings as an appetizer. They were served hot straight from the fryer. I personally prefer a much lighter batter than they use, but the rest of my family enjoyed them. I was in the mood for a no-frills burger, and the Original burger looked good from the menu description. I was excited that they offer a wheat bun; not many places do that. I ordered the mustard and relish on the side. Overall, it was a delicious burger. The wheat bun was pretty with the oats (?) on top and had the earthy flavor I expect from a wheat bun. It held up fine bite after bite - never soggy. The lettuce, tomatoes, and onion were crisp and cold. I added my own mustard and ketchup to round it out. I tried the relish and didn't like it. It was a bread and butter pickles relish, and I prefer dill pickles on my burgers. I am glad that I ordered it on the side. For my side, I opted for the side salad instead of french fries. I was impressed with the taste of this salad. Who knew that spring mix topped with sliced tomatoes and some Ken's blue cheese dressing could taste so good? I removed the shredded cheddar cheese because cheddar cheese with blue cheese dressing is a combination that I don't like. As a family, we spent some time voting for the next music channel to play in the restaurant. It's not the same as choosing the next song from an actual jukebox, but it was something fun to keep us busy in between ordering and the arrival of our onion rings appetizer. read more

Johnny Rockets - Original burger with wheat bun and relish on side - Burgers Near Me - Gatlinburg, Tennessee

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Solid place. We use to have one in our city but it closed down. Seeing this restaurant here made me happy because I enjoyed their burgers. It was great to have them once again. Worth checking out. read more

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The fries taste like Sodexo fries, they aren't bad. Our server was nice which was good. The burger was so incredibly dry and lacked all flavor. Terrible burger, probably one of the worst, and for the price, that's ridiculous. This place is definitely not what it used to be. read more

Johnny Rockets - Spicy Houston and Fries - Burgers Near Me - Gatlinburg, Tennessee

Went here for lunch the other day. Had a smokehouse double. It was fantastic. Great cook on the burgers. Nina was my server. Kind woman. Very attentive. Wish i met more waitresses like her. She's awesome sauce. read more

Stopped in here for a quick bite while walking around in Gatlinburg. I hadn't seen a Johnny Rockets in years so I was super stoked!! The burgers were as delicious as I remembered, but the fun just wasn't there. I remembered the music playing and the servers dancing and having fun, but here there just wasn't much of that at all. Our service was good, but the servers seemed to just be going through the motions. Which is fine, but it just wasn't the Johnny Rockets that I remembered. You still get the cute ketchup plate though One thing that sort of was really weird was that they had a "photographer" taking photos of all of the customers. Of course, they later come to your table trying to sell you the photos that they took. I wasn't a big fan of that. read more

Johnny Rockets - Rocket Single - Burgers Near Me - Gatlinburg, Tennessee

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I haven't been in many years prior to going this time and the food is still the same but the atmosphere is not. I went while vacationing in town and wanted a good burger. I ordered the cheeseburger with fries. It was cooked perfectly and was tasty as usual. The waitress was super kind and helpful. Another lady came up to take our picture and we didn't mind. Later she came back trying to sell us a $30 low quality picture. We respectfully declined and she asked again. I felt she was a little too pushy with the issue. I continued to finish my food and left. I noticed it wasn't the same fun place it used to be when staff danced around. read more

Johnny Rockets - Cheeseburger and fries - Burgers Near Me - Gatlinburg, Tennessee

Thales, our server was friendly and knowledgeable about the menu. He was always openly concerned about how we were doing all the while not being to overbearing. I would highly recommend coming here and trying their food. Our favorite is the Oreo milk shake. read more

Johnny Rockets - We tried the Rocket Single and Grilled Chicken Club Salad. - Burgers Near Me - Gatlinburg, Tennessee

We stopped at Johnny Rockets for the first time yesterday even though we come to Gatlinburg quite often, but we will definitely be back! Natalie was AMAZING! We sat at the counter because we just needed to get our son a quick meal, and even though the rest of us weren't eating, she made sure we had waters and everything we needed and got our food to us super fast. It was such a pleasure to talk with her and see how hard she works and cares for the customers. I also appreciated sitting at the counter because all of the food prep is visible, so you can see how clean everything is and how efficiently this team works together to get the orders ready as soon as the tickets come in. It really is a well-oiled machine. I'm excited to come back and get a burger and shake for myself! Thank you, Johnny Rockets team! read more

Food and service was average. We ducked in to get out of hurricane rain for a bite to eat. The AC was cold which made us shiver from being drenched from the rain. We were worse for wear when a photographer came to the table and wanted to take our pictures for an up sale. We politely declined as our hair and clothing was wet despite umbrellas. The food was ok, the burgers were thin and greasy, but filling. We got ample fries for our side. We had to send back my daughter's meal after explaining a food allergy of citric acid to our server and the sandwich arriving with mustard on it which has the ingredient in it. We felt like the staff was irritated by the inconvenience that it had to be remade ( despite the restaurant being practically empty) and we wound up apologizing to them multiple times as a result. We could see the staff talking about it with irritation and disgust as the kitchen area is open. Quality restaurants which care about the customers would have a kitchen staff visit a table with an allergy- no send a photographer to make more money off them. We've eaten at multiple Johnny Rockets in the past, including King of Prussia, etc. so we were quite disappointed by the experience at this location. It felt like the staff at this Gatlinburg location didn't care for their jobs and the customers were an inconvenience. The price for this experience was not worth it. This location for us was a once and done. My recommendation would be to visit Puckett's in Pigeon Forge if you're looking for an incredible burger and professional experience- at about the same price, if not a fraction less. I gave 2 stars because of the fries and milkshake. The burgers were ok and it was a place to get out of the rain. I would not recommend this experience for anyone wants a positive vacation memory and will not be returning in the future. read more

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The burgers were McDonald's quality. Service was minimal. We were the only patrons and the staff was more interested in their phones and visiting with each other No ambiance to the place at all. Way too expensive for what you get. read more

This is a just okay chain. Stepping in the door for a pick up should not result in a mandatory 18% gratuity.

Came from Nashville and have been craving some Johnny rockets for a very long time. I was walking around the gatlinburg strip and came across one. Got attended by Anyeli and was by far one of the best servers I've had in a very long time. Will be coming again soon! 10/10 read more

We had great service here. The food was pretty good. The only complaint I would have is the prices. read more

Johnny Rockets - Ketchup from the server - Burgers Near Me - Gatlinburg, Tennessee

I didn't expect much coming here obviously just another overpriced tourist trap and it lived up to it , the vibe and look of the restaurant was pleasant but the food was basic and overpriced definitely skip over this place you're not missing much by doing so read more

Daniel was an amazing server. Very helpful and very kind! Give mr Daniel a raise. Fries were yummy!

Anyeli was a fabulous server. Food was good too, try the milkshakes. The restaurant was clean.

I haven't been to a Johnny Rockets in almost a decade. Decided to stop by while in town because our son wanted a burger. I do not remember Johnny Rockets doing unlimited French fries but we were pleased that they did that. I got some sort of burger with bacon and onion ring in it. And it was sooooo good. Maybe because I've been on a diet lately but this has probably been one of the best burgers that I've had in awhile. Patty wasn't too thick and the bread wasn't too dense. Really delicious! read more

Food was sub par, American food. Nothing special. Cheese steak tasted like plastic. Shakes were good. Would not chose to come here again but fine food for a decent price if your not picky. read more

I usually don't try new restaurants, but the name caught my eye right away. The place had a really cool atmosphere, and the two ladies who greeted me were super friendly. One of them was training the other, but she was so quick to catch on that you couldn't even tell they were the sweetest. And the food was amazing! I'm not from Tennessee, I'm from Kentucky, but I was in Gatlinburg for the week and this was the best place I've ever eaten. If you're ever in the area, you have to go! read more

Staff not even trying, sign up saying they are short staffed. But really they are just standing around talking to each other, and one guy swatting at flies. No refills, waitress never came back, only 5-6 tables in the whole restaurant. read more

Great food, great ambiance, you can request songs on their jukebox which is a nice touch. Would say their food could be a little pricey depending on what you're getting. read more

We didn't eat here. But you're five stars in my book when you gave us water for our dog on a blazing hot day. Very grateful!!

Exactly what you would expect. Good service, nice waiter. All you can eat fries! Burger was fresh. I would recommend eating here. read more

Food and service was great. Unsure why they had 3.9 rating. They are amazing with children. Great milkshakes, cheese and bacon fries.

I was getting really tired of the American food in the area but we decided to give Johnny Rockets a go! My expectations were low and this place slightly surpassed them and let me explain why The Cheese fries 5.8/10 The cheese on the fries didn't taste the best but on the plus side the fries are fresh and unlimited. The bacon was yummy! Now the Philly cheese steak was a solid 6.7/10 , which isn't too bad but it was a little dry and needed more cheese and some more seasoning on that meat and it'd probably go up a point or 2. The bread itself was better than I expected. Now the service was great! We all got unlimited fries and boy oh boy did he keep 'em comin. I really enjoined how you could choose song stations to play in the restaurant! Overall I'd give this place a 6/10 I'd personally go to five guys next time they season the fries and I find the burgers more flavorful (I tried my man's burger ). Worth it for the unlimited fries and experience!! Decent and fresh food! read more

Johnny Rockets - Philly Cheese Steak, Bacon Cheese Fries - Burgers Near Me - Gatlinburg, Tennessee

First time at Johnny Rockets. From Atlanta, where we have Culver's and steak and shake. It's similar, but more retro for ambience! Service is great, where they wear the vintage style clothing. Food was great esp the onion rings and shake! read more

Johnny Rockets - Philly with PB Peanut Butter Banana - Burgers Near Me - Gatlinburg, Tennessee

Joy, our waitress, was very pleasant, efficient and accommodating. Made for a pleasant dinner with family. Thank you Joy!

Ali, was an amazing server! Very attentive and great personality! And the food and atmosphere was great also!

this was by far the worst restaurant i have went to. the burger was greasy and still pink in the middle. i don't think it was worth my money. the service wasn't the best i feel like they hated their job! i will not be back. i am here on vacation with my family and im disappointed in the restaurant! its not worth the 85 dollars my burger was raw still read more

Service was okay, food portions were just small for the price. The burger tastes good, just a bit dry.

Staff was nice, but the food was okay and a bit overpriced in my opinion. I ordered chicken tenders and they didn't taste that well. The meat looked questionable. However, my partner loved the burger and chomped it down really quick. The salad was just salad, not really special. read more

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We always have great food and milkshakes We ate here today, Dylan took great care of us. I expect no less read more

I love the atmosphere in these restaurants! My favorite thing on the menu is their milkshakes. We've always had great service and look forward to stopping by every time we're here. read more

Amazing experience, great atmosphere. Will be back! Loved my server. Food came quickly, and was delicious.

It's a classic Johnny Rockets. Got a shake, the "refill" had about an inch extra, so there's that. Got the Jalapeño burger, it was delicious. The fries were great too. The server was good and competent. But.....as I was sitting down a woman came in with a stroller. I looked in the stroller and I was like oh, that's a raccoon". It was a legit raccoon. They strolled right in a disappeared into the back. Not sure where they went but I'm sure that is not allowed. A freaking raccoon!!!! I wouldn't come back but I don't regret coming. The staff really were great. read more

Johnny Rockets - Me and Elvis - Burgers Near Me - Gatlinburg, Tennessee

Quick and friendly service! Our waiter Thales was so patient and attentive with our large family and young kids. The menu is simple so food comes out super fast and hot! We had burgers, cheesesteaks, hotdogs, fries, onion rings, and milkshakes. Everything was really good; we had no complaints. The highlight for us was the vegan milkshake options! One of our kids is dairy intolerant and she has never been able to enjoy a milkshake until today! They use nut milks and coconut cream and it was absolutely delicious!! We had low expectations but we walked away really satisfied. read more

Food was tasty, server was super nice, prices were steep but that's understandable in the area, and everything came really quickly! Only lost a star because the fries weren't salted and the seat of my booth literally swallowed me up. Definitely would visit again though. read more

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Food and ambience was great in this place. Food was great waitress was beyond great. I would recommend this to anyone looking for a decent burger. The ONLY negative would be the fly/gnat that bothered us for a minute or 2 but as we were seated near the front door that's kind of to be expected. Glad to have had the experience. read more

First time eating at a johnny rockets. The food was great. The service was also great. Great atmosphere

Sharon was a great server!! 5 stars for her Fries could be better, otherwise delicious! read more