My family and I will never cross the threshold of this establishment again simply because Sawyers rules are in fact NOT family friendly.
I have an 18 month old son that fell asleep in the car ride on the way to Sawyer's. The rest of my family, 5 adults and 1 four year old went ahead inside. Our waitress informed us that sawyers has a "rule" that once we have ordered, my husband would not be able to even come to the table. Whatever I ordered for him would be packed in a to-go box but he couldn't eat it in the restaurant nor at the table. He'd have ti eat it outside. They were NOT busy. Maybe 10 families at best in the restaurant.
I called my husband to tell him this ridiculous rule and he said no, I'll stay in the car and he won't eat breakfast and I insisted that wake our son up and he come inside. It wouldn't be fair to him.
Meanwhile, the waitress asked her manager if they could make an exception but my husband was already walking in with my 18 month old. I told her if my son starts screaming because he's tired, not one employee by Sawyers better say anything about it. She said that wouldn't be a problem.
I even told her that I know it's not her rule or her fault, but this is ridiculous for families to be subjected to this type of rule.
The kids menu does not offer any type of waffle and my 4 year old had her heart set on a waffle. I told her they had m&m pancakes ($6.99) and she was sold on m&m's but not the pancakes. The waitress asked my daughter if she wanted a m&m waffle instead and she could get them to put the m&m's on top but they wouldn't be cooked inside the waffle. My 4 year old was so happy, she even gave the waitress a hug.
Waitress was great.
Fast forward to the bill, the waffle that the waitress offered my daughter... was $9.99+.99¢ for the m&m's. I didn't say a word about it, I was so aggravated at this point with Sawyer's, it wouldn't have done any good. And once again, the waitress is following the rules.
Everyone at the table all said it was a mediocre breakfast at best and we all should have went to Mama's Farmhouse for breakfast instead.
Sawyers, DO BETTER. You are an eating establishment in a family friendly tourist town. BE FAMILY FRIENDLY. The rule about not being able to allow my husband join us when my cranky baby is catching a quick nap? That's the dumbest thing I have ever heard and quite offensive considering we are paying customers regardless.
Now, when people ask me where to go and where to avoid in Pigeon Forge, Sawyer's will be at the top of the list to avoid. read more