Reaching out but never really telling me where to reach you guys…read more Authentication paper was given, not the all the inclusion cards and receipt that came with the YSL tote when I decided to consign it, sadly the it was lost or misplaced. No intention of being rude, just stating facts.

Fantastic store! I love browsing through here! I always find great Free People, Anthro and Johnny…read moreWas for great prices! Today, Mother's Day, i found a gorgeous Free People swim cover up for under $25 with the additional 25% off! Amazing deal! The lady helping us was great! Very knowledgeable and genuinely sweet! They had a bowl of iced fruit fizzy waters, I think they were Izzes? Delicious and what a classy tough for Mother's Day. Highly recommend this place!

Stopped in to buy a purse. I wanted a new leather purse. Fair prices and I like their designs…read more Customer service was good. Staff is attentive!

If I'm gonna buy designer that I can afford and they have good quality bags, I'm gonna shop at…read moreCOACH! It's one of my go to stores here at this outlet mall, you'll never know what you'll find. They have a variety of different style bags throughout the store as well as accessories, clothing and some men's. **They do have another location in a different area of just men's coach items. Usually everything in the store is the outlet price, unless they are having a special during the month with an extra percentage off. I noticed they also have new arrivals in store from coach itself that are full price and they don't fall under the percentage off discounts like everything does. It's the display right when you walk in, a little deceiving as you think the bags are outlet price and they aren't but now I know what to look forward to when the new season of bags drop in markdowns.

I was in town for a getaway trip, and, while I was at it, was aiming to go to the Neon Moon Country…read moreDance Party in Ventura. But I needed a cowboy hat to top off my look. So, I got a nice black Justin felt hat. Laura and Karen were great with the purchase, and Aurelio did an amazing job shaping the hat. And I had a great time at the dance party!! Hats off (no pun intended) to Boot Barn, Oxnard!!

This was my first time shopping at Boot Barn to buy my first pair of boots, and unfortunately it…read morewas a really disappointing experience. The only pair I liked in my size was also the last pair they had, but they were noticeably scuffed and damaged. I asked an employee if leather conditioner would fix the marks, and she honestly told me she wasn't sure because some of the scuffs looked pretty deep. She asked a coworker to take a look, and he was actually fantastic. He showed me how to properly condition the boots, explained that some of the damage would probably still be visible after the conditioner dried, and was very knowledgeable. Since they were the last pair and were clearly damaged, I asked if they offered any kind of discount. He said they could probably do 10% and would check with the manager. I also asked if they offered a military discount, and he told me yes, that was another 10%, so I would receive both. He came back after speaking with the manager and told me she approved it, with the only condition being that the boots would be final sale because they were damaged. While I thought that policy was odd, I agreed because I really wanted the boots. He put the boots aside at the front while I continued shopping. When I checked out, I told the cashier the boots at the register were mine. As soon as he picked up the note, his entire attitude changed. He questioned why I was receiving the 10% discount, and even after I explained that another employee had already spoken with the manager, he interrupted me and said he had to verify it. I honestly felt like he thought I had made the whole thing up. The manager came over, seemed visibly annoyed, and spoke quietly with the cashier. I showed my military ID. Right then I received an important phone call that I had to answer, but while I was on the phone the cashier was still able to ask if I had a rewards account and continue checking me out. After the manager walked away, he scanned everything, gave me my total, and never mentioned that the manager had changed her decision. It wasn't until I looked at the total and specifically asked whether the discount had been applied that he finally told me the manager had decided not to honor the damage discount after all. At that point I had somewhere I needed to be, I needed the boots, and I didn't have time to argue, so I paid and left. What bothers me most isn't even the discount itself--it's the lack of communication and professionalism. If the manager changed her mind, someone should have simply told me before ringing everything up instead of waiting until I noticed the total. On top of that, I still don't understand the logic of selling a visibly damaged item at full price while also saying it can't be returned because it's damaged. The employee who originally helped me Jerry I think was excellent and deserves recognition for his customer service. Unfortunately, the manager and checkout employee experience completely overshadowed that. For what should have been an exciting first experience buying my first pair of boots, it ended up leaving a really bad impression. I will not be back again.

This was a surprising find in the Camarillo outlet! Strolled in hoping to find some nice bottoms…read moreand even though they had a decent collection (sizes 0-14) I didn't find any I really liked. I did however picked up two tops for myself and a pair of pants for my partner. Men's section is more limited but still fun to browse through. Smaller store because it is an outlet, but worth stopping in. Definitely noticed the inventory here had more women's sizes in the 0-2 range. The staff are all very nice and helpful. I lost one of my precious earrings in the changing room and when I went back two days later to inquire about it, they had it in their lost and found! They even have a jar of Milkbones for the fur babies! My dog certainly appreciated the treats.

Stopped by for some great deals! Everyone was very helpful. The store is well organized. Lots of…read moregreat colors and prints to choose from.

Came here for a hello kitty Kate spade collab wallet for the gf. They had one closer but by the…read moretime I went to buy it was gone lol. Drove out here from Los Angeles and made a trip out of it. Had the item paid in advance so just had to pick up. Staff was nice and the process was a quick in out process. Quality was good and price reasonable

What a great impromptu stop today. Haven't been in a while. Just wanted to see what they had in…read morethe way of a crossbody bag. Hit the jackpot with a beautifully made brown crossbody and matching wallet. The staff was welcoming, friendly and helpful. The end price for everything was absolutely reasonable for the quality I got.

I was looking for a flowy summer dress with pockets. Omar greeted me when I got there and…read moreintroduced himself, he was very nice and polite. He set up my fitting room and was helping other people as well. This was my first time there and Omar made my shopping experience at this store very pleasant!!!

Stopped in to the Tommy Bahama Store after dinner to look for a few shirts and Omar greeted us and…read morewas amazing during our visit. Omar has the perfect personality and offered stellar customer service while we were shopping and upon checkout as we found two amazing shirts at 50% off. This will be my go to store for all of my Tommy Bahama clothing and accessories and Omar made the difference with his knowledge, professionalism, personality and genuinely amazing customer service. Great value and deals! Highly recommended

Very nice experience I love when they fry the fish up for you. Prices are reasonable.read more

I was impressed with the plus sized clothing ! The owner is awesome! They are wonderful for plus…read moresized clothing! Everyone always asks me where I get my clothes! It tell them fashion island. I adore this store They do layaway .. yes that thing.. I'm in love with the store! They carry kids stuff too.. beautiful dresses!

I was at the Ugg store today and purchased UGGs and was told we were getting the best price…read moreavailable that there was nowhere cheap cheaper. When we left the store we checked online and UGG sells them for $20 less online and every other retailer was selling them for $20. So not only is the outlet not cheaper. They're actually more and they're lying to your face about the pricing. This is dishonest business practices and deceiving the consumer. It's not OK total scam.

If I could give this location zero stars, I would. I went in I visited the store today with my…read moregrandmother, hoping to find her some casual slip-on Uggs. Unfortunately, the experience was marred by poor customer service. While we were initially greeted by a young gentleman, that was the last positive interaction we had. When I approached the register to request a specific size, the young woman barely acknowledged me as she got off her phone. Instead of actively assisting me, she simply pointed towards the shoes and carelessly placed a pair on the display shelf without even handing them to me. She didn't make eye contact, nor did she show any interest in helping me further. I found this encounter particularly disappointing. Given that the display was located near the entrance and there were no shoes visible underneath the table, I had no way of knowing where to find what I needed. This lack of engagement and assistance has led me to conclude that I would prefer to shop online rather than endure such poor in-store service in the future. With this horrible service I wouldn't be surprised if this location gets shut down. Terrible!