I have been to the business, it was supposed to be open. It was closed…read more I have called and left my number, nobody called me back. I just called and the message said "This mailbox is full". It seems that this business is no longer in business.

My lace-up midcalf boots were elderly, to say the least. The sole on one was separating, and when…read morethe owner examined it he pulled it completely off. Yikes, they are goners for sure. But he took them and gave me a ticket. That was October, 2025. This is mid-January, 2026, and I've been back twice and each time he can't find them in his shop but said he must have taken them home to work on. I would understand if they were not fixable. I guess they are gone, one way or another. Too bad, I can't seem to find similar ones anywhere. I loved those boots...

Just a note. The owners wife called me was very nice and not only apologies profusely, but she also…read moreoffered me a more expensive shoe for the same price so I got the the other shoes and I like them a lot. She as very helpful and nice. Iam glad we have a good feeling now.

My first experience getting my work boots repaired at this location, staff was very nice and…read morehelpful. Pricing for repair was amazing, was better than competitors. Also got to look around the store and they have a big selection on everything, would go here rather than boot barn. Overall my first experience here is a must recommend for repairs!

I have known Raul since 1997 when he was at Code 7 in Long Beach. All the police in the area…read morepreferred his spit shine. He moved out to the Ventura area and he still shines my families leather shoes and accessories on occasion. He is the best!!! He is a very kind person and he loves what he does. He will accommodate your needs.

I took in a pair of boots I purchased online for line dancing. The soles were rubber, which made it…read moreimpossible to dance in. Levine added leather soles. He did an excellent job. I'm very happy with the results.

He did an amazing job on my shoes! He is a perfectionist - everything looks new. He is really an…read moreartist.

The boots were too big and I didn't like the zipper. They removed it, tightened it and added the…read morepiece of fabric. They look and fit so much better, Thank you!

Friendly, high quality, fast service! Fixed a broken strap on my shoe in less than 24 hours. Would…read moreabsolutely recommend for anyone in SB - it is so hard to find places that will fix shoes these days!

Rudy was very creative, fast and affordable when he repaired my sandals…read more I would use Rudy and recommend him for any leather/ shoe repair

This guy took my cowboy boots in .. I asked to get them shined and specifically asked for him not…read moreto paint them multiple times.. said he was going to go through them giving them a polish and a finish. When I got them back he completely painted the boot a new color. He even had the audacity to paint over the stitching " Ariat stitching" and it just looked like shit. I don't recommend going to him. He promised services he didn't give and when I got them back he even said he didn't have time to give them the "finish" and still charged me full price. He also doesn't have a shop like the maps show he works from home.

These are a pair of sandals that were too long for me. I had another pair of sandals that Mr…read more Rojas fixed by making them shorter, he once again did an amazing job doing the same to this pair of sandals. Very skilled shoe repairman and craftsman! So happy with the outcome! Now they fit perfectly, thank you!

I had a shoe "challenge" and went to Step-N-Out Instant Shoe Repair. Mr. Luís pretty much…read more"instantly" fixed the issue. He had me try the shoes on, so he could assess the situation. Then, he came up with the best solution. I was thrilled. I needed to wear them the next day, and because of Mr.Luís' expert knowledge, I did. I recommend you bring all your shoe issues to Step-N-Out Instant Shoe Repair. This is a gem of a business. Thanks, Mr. Luís!

I've been very happy with Northside and I find Emmanuel to be a pleasant person with whom to speak…read more He's running things on his own and seems most gracious to those who also treat him with kindness and respect. He is a very talented cobbler and works fast and effectively.

Good work, kindly staff. It always feels like stepping into the past and speaking with a true…read morecraftsman.

I couldn't be happier! Affordable, quick turn around and so well done. These are my favorite boots…read morethat I wear nearly every day. I needed the heel repaired and he went above and beyond. Couldn't recommend him more.

Great Service! The gentleman did exactly what he said he…read morewould do! My shoes were ready and restored to perfect condition as promised. I'll be back! Thank you

They did a great job with my alteration and got it back to me quickly. Also they have live scan…read moreservice which I was able to do when I picked up my shirt. Both owners are very nice and a pleasure to do business with.

I took some couch slip covers that I needed a rush job on due to company coming into town to River…read morePark and they were fantastic. Reasonably priced. Hit the deadline, and they did a great job. The slipcovers look brand new!