Honest and capable,can not ask for more Was quick to my…read morerespond to my call,and answer my questions. Highly recommended

One of their guys named Yamir came over to fix my ac. In the process, he ripped my thermostat out…read moreof the wall, breaking the display in the process. He then went on to look at my system and claim that my broken thermostat (which he broke) was the problem, trying to badly oversell a new one. Trusting his advice, I replaced the thermostat myself but it fixed nothing. As well as this, they decided to close early, so I was unable to get a plan for another worker to come out the next day. Incredibly unprofessional in how he talked, which I usually don't care about, but he was reckless, destructive, and wasted my time and money by breaking my property and misdiagnosing the issue. Because of his lack of care or effort, I paid for somebody to come to my house and break my equipment and do nothing else. I have had good experiences with them before, but this situation has caused me to lose trust in their practices. If you must use this company, make sure to ask for somebody other than Yamir. I bet there are better, hardworking people in this company.

David Martinez came to check on the aircon unit because it wasn't cooling down to the preset temp…read more He had identified a number of possible issues - clogging of drain line, leaking and insufficient refrigerant. The estimates of all these will amount to a big sum. After some explanations on the issues, I've decided to spread out the fixings so as to spread out the spending. David was on time, patient and willing to explain the procedures. I'd highly recommend him and the company. Rae from the office was very helpful in handling all the scheduling. Thank you.

I have used Hot 2 Cold over the last two years for different ac units. They have always been fast…read moreand easy to work with. I called in yesterday (Sunday) and Michael was here by ten and ac was fixed by noon. Great job and super customer service.

Amazing service ! office staff , company boss , staff that came out and did the work were all…read moreamazing and attentive! This amazing company installed a mini split in our barn and we have no complaints ! Blows cold a/c with no problems at all ! Definitely would continue to call them for future services again! I would personally recommend them for friends and family for future issues/work ! Amazing crew , all responsive and got back to me ASAP! Thomas and Ashton worked on the unit and were great guys ! Thank you guys

My AC was not working at all the panel wasn't even on to turn it up or down. I just want to say…read moreI'm amazed at this company was willing to come out before hurricane Milton hits the State of Florida my AC went out yesterday (10/8/24) and it is now working thank you so much for being willing to come out I will definitely be looking to your company when we need more work done. Very minimal trip fee, included in the cost of the repair not sure what he did but he did a good job.

I have not have issues with this company. The technicians have been professional and friendly…read more Unfortunately, in this last situation, I have called 3 times, twice I spoke to someone and another time left message. I am requiring about about a good faith $200 deposit I made on June 5th for what I was told was needed to reschedule a repair. Well, another service person came on June 23rd to fix the issue. But, the new repairman stated no work was necessary, it was an error. I appreciate the honesty. He said it was up to his supervisor to put in refund. Now, I would like my $200 deposit back. I don't understand why I am not being contacted or refunded about this issue.

My central air broke down about a month and a half ago. I had several AC companies come to my house…read moreand they were all crap. I saw 24/7 Air in the home mag magazine. From start to finish these guys are the very best!!! I called them and Ashley who works in the office st up an appointment for me right away, she was spectacular professional courteous and reassuring. Then Deatrick who is the Project Manager came out he was extremely professional thorough and explained everything from how long the new install would take, spoke to me about financing. Dearick is the man!!!! He knows his stuff inside and out!! And finally, a day later the 2 technicians came out, the job took a little longer that 5 and a half hours. The 2 technicians (Tyler and London) were outstanding. Courteous polite and most importantly they did an exceptional and outstanding job. If you need AC repair or a new installation like I did, Call 24/7 forget about all those other companies out there. These guys are the very best. Thanks very much to these 4 individuals. Hats off to you, And to the big boss or owner. Give them all a raise these guys deserve it!!!!

I'm renting a place and the PM sent over air4u. These guys are professional and know what they are…read moredoing. I unfortunately had installed a new smart thermostat and apparently with the heat pump it's wires aren't supposed to be exactly the way you'd think. Well these guys got it fixed and programmed the thermostat to understand it's a heat pump unit and not traditional unit. Definitely a good company.

Incredibly professional. On time, take shoes off, explain what they're doing, reasonable fees. And…read morepleasant. Plus they don't default to the most expensive option for repair! Lots of integrity. The owner Steve is the reason. Offer a really great annual or biannual maintenance plan too! Won't use anyone else.

I can't say enough great things about this company and their employees. It's family owned and…read moreoperated by wonderful, knowledgeable people. They're honest, reliable and will show up when they say they're going to.

I'm a homeowner who would like to share my grievances with OEL (OEL Heating & Cooling, LLC) that…read moreYelp readers may find helpful. My grievance with OEL is with their unlicensed technicians and their refusal to take responsibility for their errors. OEL failed to properly inspect my AC drain lines which prolonged my AC problems for 3 and a half years. OEL's carelessness has led to other issues resulting in unnecessary restoration work. I have also come to question OEL's professionalism and work at the conclusion of this experience for two reasons: their defensive behavior and their lack of explanation for the physically damaged AC hard copper drain line they didn't discover. Who broke the AC drain line in the attic since OEl were the only ones who accessed my attic until the leak was discovered by another plumber on May 3, 2021 who had taken these attached photos? My AC issue with OEL could have been resolved earlier if they had a licensed technician inspect my AC drain lines in the attic when I first had an issue with my AC. This AC issue carried on for 3.5 years attributed to a clogged drain line starting on October 6, 2017. OEL technicians responded to my many service calls to fix the problem only to respond with the same remedy of unclogging and treating the drain line instead of taking the time to find the root cause of the clogging issue in the drain lines. AC Drain Line Installation - 2017/07/22 The issue with my AC drain lines dates back to a water leak I had on the first floor in a storage area beneath the stairs. This problem was resolved by installing the AC hard copper drain lines in the attic directly above the AC unit in the closet on the second floor. OEL installed the AC hard copper drain lines and completed the work with a final inspection on July 22, 2017. Initial AC Problems two months later - 2017/10/06 Second AC Problem 10 months later - 2018/08/07 Third AC Problem 3 days later - 2018/08/10 Fourth AC Problem up to one year later - 2019/08/06 Fifth AC Problem 6 months later - 2020/02/05 Sixth AC Problem 12 months later - 2021/03/28 OEL Service Call Next Day - 2021/03/29 I asked and insisted that Wyatt, the OEL's technician, check the AC copper drain lines in the attic. Wyatt disregarded and refused to climb into the attic to inspect the AC drain lines insisting that the leak wasn't from the AC. Wyatt documented "Completed service system call. Client stated water leaking around light beneath 2 upstairs restrooms. Did not find anything dysfunctional with AC unit." on the invoice receipt. The following morning, March 30, I called OEL requesting Wyatt G. to inspect the AC drain line. I once again asked him to inspect the drain line in the attic and he refused. Wyatt expressed frustration because he didn't feel his visit was necessary. Broken AC drain line discovery - 2021/05/03 On May 3, 2021 I contacted a plumber, Mike of Tampa Bay Plumbers, to find the source of the water leak. Mike confirmed that the leak did not come from the plumbing lines. He asked to access the attic and found a cracked copper drain line installed by OEL. I then called OEL to fix the copper drain line they installed and refused to inspect in the attic. Chad S. and Wyatt arrived to service my call at 11:30am. OEL documented the following statement, "Found crack in condensate line that appeared to have been stepped on and cracked on trist. Repaired line with 3/8 hose and hose clamps. Removed wet insulation. Purged line with 2 gallons of water. Found no other cracks." Signed by Wyatt. Chad S. completed the job by repairing the line with clamps and final checks two weeks later on May 17th. He confirmed there weren't any water leaks. Chad refused to admit all 12 yellow receipts were drain line related work since 7/22/2017-05/03/2021. OEL's defensive behavior adds to my suspicion of the physically damaged AC hard copper drain line in the attic. Read the full detailed review at https://www.bbb.org/us/fl/thonotosassa/profile/air-conditioning-contractor/oel-heating-cooling-llc-0653-90306428/customer-reviews

Not one to post negative reviews but I want to warn you about an experience I had with All Star…read moreHeating and Cooling. After a routine inspection, I was told I needed a new capacitator. He had one with him. It did not fit correctly so he improvised and left it in the box. See picture. I was very concerned about the safety of this installation and asked it to be fixed. They charged me $399.00 for this $50.00 part and 10 minute installation. After a few calls, they did agree to reinstall. They also suggested I have the blower assembly in my handler needed to be cleaned. On a separate service call, they pulled the fan cleaned it and replaced. Charge was $499.00 for a 50 minute job with no parts needed. I asked to speak to a manager several times about what I thought was an excessive charge that appears to be way above industry standards and they would not return my call. Needless to say, I will be looking for another company to service my unit.

As I first stated, the technician stated I needed a whole new unit, before stepping into my home…read moreand quoted 7K on a seven year old Lennox unit, on a 6.5 year old home that I closed 10/31/2018. Was the technician judging how much he could squeeze by the age of the home, like I had $$? Why didn't he tell me your company doesn't do fixes from the get go? Why didn't he say is all we do is install new units?? I would have ate the service call and got a different company. I asked for a fix several times and was told he couldn't even before he stepped inside. Then the story above is how things went down. You were not there Sir. Your employee assumed he could squeeze money out of me that I didn't have. I've been eating lunchmeat and cereal from that expensive experience. Yes, you've reached out. For what reason? Was it to offer some money back, so I would change my review? I live by honesty and integrity and even a full refund would not make me change my review. I'm warning future customers.

Added a vent with duct work. Pricing was reasonable and comparable. New AC tech was phenomenal!…read more Courteous and kind! Superb! Cleaned up very well! I'd hire Mason again.

Called pretty late in the day still got the same day appointment tech was amazing. Came out…read more Installed a new part and immediately set me up to finally be cooler. House was 93° an hour later we had dropped by 10° so amazing.