Most trustworthy mechanic I've ever known. I've taken my car there for the past 5 years and always…read moreleave feeling uncheated. Bill is thorough and smart, and he shows me the parts he's replaced and explains why he replaced them. As long as he's around I'll take my vehicles to Bill.

This place is fantastic. Bill, is the owner and his father John opened the business 1946. I've had…read morework done there on three different occasions. I don't think I've ever met a mechanic as thorough as Bill. He is extremely knowledgeable and his prices are very fair. You should give him a try.

I can say these guys are so trustworthy and honest as they can be. I highly recommend doing…read morebusiness with these guys. I trust they can fix any truck you bring them and be fair too.

They did an amazing job on my 02 duramax! I will only be using them in the future. They went…read moreabove and beyond to keep me informed of any issues and fix my truck in a quick and efficient manner. I highly recommend them !

Got a regular oil change here, the general manager Derek helped me out. He went above and beyond by…read moreexchanging my oil pan plug with a spare he had on hand, (no charge) and then performed the shops typical practice of checking/topping off all fluids. It was quick and easy, and the shop gives a 25% discount for veterans! I would highly recommend this shop and service to anyone in Kerrville who would like work done. They also perform brake work, and fluid flushes. For routine maintenance required, they also give coupons. I can't commend enough how easy and good of a service I received here, thank you Derek and grease monkey for the good work! I will return.

I have always had great service at this location. They are quick and Eric, the technician, is…read morefriendly and does not perform any work without permission.

Been here twice and always helpful friendly. My sister had her car window repaired with ease and…read moretrust. We are here to get an estimate for our car sensor. They are very patient and kind.

If you have progressive insurance and are looking for anybody in network. They are probably one of…read morethe few if not the only one that will work with them in area. From start to finish the experience was exceptional. Customer service was top notch. They kept us in the loop on everything going on. Hard to find good service these days. Car looks awesome! Thanks again!

Very friendly and accommodating. As a female they did not make me feel dumb at all or try to take…read moreadvantage. Very helpful and reasonable priced. Wont cost you an arm and leg for services. Christian based owners. I wouldn't go elsewhere.

I highly recommend Charter. They were professional, friendly, prompt, knowledgeable, fair in their…read morepricing, and most important, honest. You will not be disappointed with their service.

I was very impressed by the kind words expressed by this business customers . The beautiful dog…read morethat loves people and the talk about the Dodgers will be missed by me while getting "serviced"... After all four new Hercules brand tires separated after just a few months wear, Sean said he would give me a new set at his cost and after I got the invoice I noticed that I was charged $115.00 for an alignment and $60.00 for balancing the tires. Sean said he could rewrite invoice or take the overcharge off of future purchases. Being a stupid nice guy, I, agreed to future purchases option When I went in to get just an oil change I was expecting a credit showing balance due to me going forward. Instead of this Mike hit me with an invoice saying I owed him money instead. I tried to get him to explain how I owed him anything and he consulted Sean in the back room like a car salesman and came back to me gruffly inferring that here's the invoice and we'll call it even and now go away. I've been a good customer for 5 years and I can't understand why they were so desperate for my bucks that they would treat me like this . The new tires cost me $1200.00 roughly about double what other dealers charged Sincerely Larrye*

I love this place always a cheerful greeting, great professional and honest service. All the staff…read moreare all very friendly. I highly recommend y'all! Thank you I appreciate you for all your help and kindness!

Always great customer service. The only downside is that because they provide quality work and…read moregreat customer service that they are often booked up and cannot get to emergency needs.

I went to this place now twice, a year ago and two weeks ago. The 2nd time I had my vehicle towed…read morethere on a Sunday night as it lost coolant. And in the morning they left a message asking what is going on with my vehicle. Yes the owner still remembered it and me without looking it up. They give you good prices and only fix what needs to be fixed without trying to make more money out of you. The reason for this is easy, they have plenty of work and most work comes in through word to mouth, so if they would do bad work, in a small town like Comfort this would be something you don't want. Depending on what you need, I would go there even when you have to come from San Antonio. You can always check out the rest of the city and ask a friend to pick you up.

I had an oil change using the mobile service on my 2018 Focus and was extremely impressed. Jimmy…read morethe technician was professional, personable and efficient. His thorough inspection of my vehicle and informative analysis was greatly appreciated. I highly recommend taking advantage of this service.

Not very happy with my first impression. Arrived 12 minutes late. Seems folks here are not very…read morehappy at their jobs. As soon as I arrived 12minutes late the man at the counter said they could not do my tire rotation just oil change due to my tardiness. 12 minutes. Place is empty he was in his phone as I walked in, 4 empty spots at the car work area. I said fine as I needed oil change done, asked for my keys and said to wait. No hello welcome, have a set enough a complimentary drink. Nothing, guess since it's a small town they really could car less. It's December 23rd 7:42 am. I hope they actually do the oil change and put some sort of safety and care into the work. This will be the last time I will bring any of our vehicles here.