Quick state inspection. I experienced a very short wait. They took care of what I needed done.read more

Highly recommend. Amon and his mechanics are my go-to for all repairs and maintenance. They're…read morealways fair, trustworthy, honest, great with communication, and quick with turnaround. Thanks again, FT&A!

Had rear brakes done on my Toyota. I knew they needed to be replaced. He was really busy today, yet…read morehe got me done for under his estimate which I thought was fair. We always take our car there as we know he will do only what is needed.

Called to ask for pricing and scheduling to mount and balance winter tires on my 2021 Audi. Guy who…read moreanswered the phone gave me a long drawn out excuse about how they don't want the work because German cars are so complicated. Glad to hear they're so busy they can turn customers away, but am (very) disappointed to be turned away by a local garage for something as simple as a tire mount and balance just because my vehicle doesn't fit into their ideal portfolio.

I brought my car in with substantial damage to the drivers side from another driver sideswiping my…read morevehicle. I called and spoke to Glenn who had me bring it in with the appraisal from my insurer. He gave me a good summary of expected damage. Due to needing to order parts, the process took a month but I received updates from Glenn on the status. When I got the car back, everything looked like new. They also calibrated safety sensors and performed a tire alignment. I think this shop does great work. This was an insurance claim so I will not be paying, but I did receive a copy of the final invoice when I picked up and the charges appear reasonable considering how much work they had to perform.

My husband had got rear-ended last month on the 23rd. Mark had originally gave an estimate of maybe…read moreneeding the car a month, however we got contacted 2 days ago that it was ready. Due to family matters, we couldn't get there yet, and he was fine with that. I'm sure the work will be great from past reviews I've seen, and I'll post pictures once we pick it up. But, wow, super friendly, very consistent and on the ball, I will utilize him for my own car which got hit on the front side by someone at my office building. She doesn't want it going through her insurance and will pay for me to get it done, and with how fast his turnaround time is, I wouldn't think twice of bringing my Audi there.

I have trusted this shop with my auto repairs since I moved to Franklin 9 years ago. I totally…read moretrust them with my vehicle. They are always honest and straightforward and they have such a love for what they do, and it shows. I will be a customer as long as I live in this area!!

I have been a fan of Grove Street ever since I moved to the area. I was looking for a place to…read moreservice my cars and was thrilled to find one so close by. Then I experienced their service and quality. Making an appointment is ridiculously easy. There's constant communication from them when your car is being worked on. They give you everything not only in writing but in an email that you can say if so you can plan future work. They help you know what needs to be done immediately and what can be deferred to another visit. That is almost unheard of. I'm so used to getting a high pressure sales pitch every time my car goes in. That doesn't happen at Grove Street. You're given a list and almost like a to-do list you receive things that are immediate concerns, things that can be deferred and things that are acceptable and already being worked on. They have loaner cars if you need them and they even offer shuttle service to and from your house. Everything is explained in advance and their prices are incredible. It's a great value. I've not had a bad experience and I've been there at least 20 times between my two cars. I can't recommend them enough

I went to Marty's Auto with auto body repair that I needed to have done! I jack knifed my trailer…read moreby accident on a Friday afternoon about 3 pm and I was heartbroken! My truck didn't have not one scratch on it and I did a ton of damage to my rear quarter to my beautiful truck that had less than 15 k on a 2023 Toyota Tacoma double cab! My body shop I used to go to retired out of the business after 40 years and I heard through word of mouth Marty did excellent work so I immediately took my truck down to have them look at the vehicle! I met with the secretary when I walked through the door who was very friendly and had me meet with Sam the adjuster who was very helpful and friendly person! He calmly told me that the damage I did can be easily replaced because it was all bolt on and can be painted before it gets put on the vehicle! I sold Toyota for 38 years and sold myself this vehicle and did not know that! I was a nervous wreck! He said to drop the truck off that Sunday night and while we were talking he ordered all factory parts! Two and a half days later the vehicle was done perfectly and properly without blending paint! They matched the paint perfectly! He also never asked for parts money up front! He never knew me from a hole in a wall before this encounter! What a guy! Marty came out at the end and took the car back to take care of a chip I had no charge! I highly recommend Marty! You can't ask for a better repair facility! Both Sam and Marty are awesome! Thank you for fixing my truck like new! Wayne!

Insurance company referred us here after being rear-ended. Our car had significant damage and was…read morefairly new. Marty's was excellent and went above and beyond keeping us updated on progress and estimated time lines. Being in an accident I'm an be so stressful and time consuming to communicate with all parties involved, so it was a relief to have them working on our car, keeping us upsets and having empathy for us in our situation. We got our car back faster than expected, they communicated with the trots company and both insurance adjusters and car looks good as new! Highly recommend!

Charlie in service is top notch. He made sure I had a rental car and entire warranty process was…read moresmooth. Thanks again Charlie.

If you want a dealership that actually cares about their customers and is fair, this is the place…read more I have purchased many vehicles from them and Sean has been amazing to deal with.

Best place around.Any of the social media sites always has Charlies mentioned a lot and for good…read morereason.They are reasonably priced and every time I have been there it costs less than I thought it was going to cost.They don't try and sell you services you don't need.They are good mechanics that have been there a long time and you can see why.They are not just part replacers.This place it tops in the area and I would even travel a little to continue to use them.

Awesome and honest service EVERY time!! Appointments are flexible and convenient. Jay is great!read more

I had to buy a car in a pinch back in 2022 when used car prices were through the roof, I ended up…read morebuying a 2011 Camry price was fair given the economy and to this day I still drive it. The good thing about this place is that it doesn't take long at all I was in and out in like an hour. Mark was honest and didn't pressure me.

Just bought our SUV from there . Beverly is lovely and there's a vibe of honesty from the get go…read more This place is definitely recommended! We felt as though it was family. Joe is caring and honest, we enjoyed giving him our business and wish him continued success!!! Thank you for everything Joe!! You went above and beyond.