I started using Universal a few years ago, But luckily…read morehaven't needed them in awhile! The staff comes out quickly and will warn you about emergency charges vs regular. I appreciate the knowledge the workers bring, they usually understand some of the older setups I have in my house and what they are the way they are. The staff is respectful, always covering shoes and explaining everything really well. Prices may be slightly higher than other places but having an expert install things correctly the first time is worth it. This round I had them replace a basement toilet, fix a not working faucet and diagnose water pressure issues.

We noticed water backing up into the basement floor drain, so I called Universal Plumbing and Sewer…read moreto take a look. They cleared the blockage, explained what caused it, and made sure everything was draining properly before wrapping up the job.

Mike answered after hours which I thought was cool, he was really nice however his workmanship is…read morenot worth what I paid, $209 for an hour of his time. My complaints include ; 1. Instead of using elbows like the previous set up he just used straight copper so the pipes don't sit up against the wall and they are sticking out on an angle (I hope that's no issue in the future ) 2. he did not clean up after himself- he left the soldered silver pieces all over the sink. 3. He did not secure the faucet to the utility sink underneath with the screws so it was moving back and forth, 4. He unscrewed my fire alarm because the heat from soldering made it go off and he never put it back on!! 5. The left side is leaking where the faucet screws into the copper pipe. 6. He asked a "favor" that I give him 5 stars to get business with a story of how Google took down 150 reviews and he was sick last year. Now, the reason I chose him over other people is because of his reviews of " doing quality work, picking up after himself, competitive pricing " and now I feel like I got duped because I did not experience any of that , I feel like he may be a phony. Mike was nice but when I'm paying for a service I shouldn't have to pick up after you. Granted I understand maybe he wasn't small enough/ older to get under the utility sink and screw the faucet in place but he could have told me. There is no excuse for not screwing the fire alarm back in! What if I were elderly and was unable to clean up the metal pieces everywhere, screw in my faucet or screw my fire alarm back in. Of course I did not know any of this was an issue until I went to actually use the faucet - it moved forward and backward, the metal was all over and I look up and the fire alarm unplugged. This was not worth calling him back for as I could fix it and I'm not going to have him fix the leaking pipe either as I do not trust any longer.

I had Mike come out because we had a toilet leak on the second floor. Ceiling was a mess from the…read moreleak. Mike replaced the toilet seal and problem fixed. I have had Mike out on a number of issues and always a 100% great job. By the way he is a Super nice guy and will always show up for your issue. His rates are very reasonable and with no up charges...Thanks Mike. Len L

Service was prompt and efficient. Bryan did a great job explaining to us what was wrong and what…read moreneeded to be fixed. We will most definitely use Waterworks again!

Called for drain cleaning. Professional, knowledgeable, and fair pricing. I would hire them again.read more

I would give them 100 stars if I could. Tom and his crew are true miracle workers. We were in a…read moredire situation over the holidays, and not only did they accept the job, they completed it within just a couple of days. Meanwhile, a well-known national company never even returned my calls. Tom was an absolute pleasure to work with, even though I was over 1,000 miles away. I will recommend them to everyone I know. Thank you for helping us during such a difficult time--we are forever grateful. (So glad I found them on Yelp!)

Tom did a great job cleaning and remediating all mold I had in the attic and basement to the buyers…read moreof my home expectation. Highly recommend!

Great service, great price. Job very well done, quick and efficient. Used them for my last two…read morejobs and have no complaints.

Great service, reasonable prices and did a thorough job. Cleared several slow drains and replaced…read moreshower head.

Johnson & Sons Plumbing responded quickly, explained exactly what was needed to solve my plumbing…read moreissue, gave me a free estimate, and ultimately made the repairs efficiently and professionally. An all around pleasant experience in resolving an unpleasant plumbing situation. I will be recommending this company to all my friends and family. Thanks so much!

Kevin was excellent. Came the day before to give an estimate. Showed up on time. Protected my…read morecarpet with a plastic runner. Took his time and did it right. Corrected the improper prior installation by my handy man (didn't meet code). Set up the city inspection for me. No mess. Creative, steampunk vent!

My furnace quit the night the temps dropped to -1. Warren told me someone would be out the next…read moreday. I won't go into all the details, but the first attempt to repair the furnace did not succeed. Kirby came back the following day. He made certain my furnace was working and I was happy before he left.

My furnace stopped running and I put in request through Yelp. Warren responded within few minutes…read moreand walked me through troubleshooting the furnace without any charge!! My furnace is running completely fine and he saved me the headache and money! Really appreciated the quick and good service :) Definitely will be bringing all my business to them!

I was in a bind and realized I needed a plumber at 3:00 on a Friday. I could not get my usual…read morechoices out that quick. A friend suggested Anytime, and they were able to come out. I didn't read any reviews until after I booked them. as you can see, there are some reviews that might make one wonder. I decided to trust my friend's recommendation and keep the appointment. The sent Donnie and Alex. I explained my worst fears about what I thought the problem could be. They inspected and snaked the main line out to the city run. They confirmed that it was in good shape and just needed some water jetting to knock out some larger root packs. They could have easily turned this job into a lot more and I would have gone right along with it and wrote a much bigger check. They were friendly, didn't seem rushed, and explained everything in detail. In fact, I am calling them again after I finish this review to have them do some other work I need done.

A&E responded quickly on a Saturday morning to our plumbing issue. The highly skilled…read moreprofessional plumbers, John and Justin, were meticulous, customer oriented, and friendly.

I had a plumbing problem and he came out promptly and repaired it. Professional, knowledgeable, and…read morevery affordable. 10/10.​

Grosse Pointe Woods water told us we have the highest usage of water in the whole city…read more "WHAT?!" My husband yelled into the phone, clearly hysterical. I quickly went on yelp searching for help. "You probably want to call someone - you might have a leak...or something." The girl said on the phone, pretty nonchalantly. These guys came through, saved the day and now the award for highest water usage can go to someone else.

When I called Eric and Anthony regarding what I thought was a simple plumbing problem. Not only…read morewere they prompt efficient and extremely friendly. But my clog turned into a complete tear out of pipes in the ground. They were very concerned with any questions I had and were more than willing to help of any issue I had. Not only were they on time, they are very knowledgeable. They are family owned company. Nowadays it's hard to find. Christina in the office is willing to answer your questions day or night it is a comforting touch you don't find nowadays. They stayed within my budget, and didn't try to play the oh yeah it's going to cost you so much extra game. Five stars definitely

Great service ... problem solved in a quick professional manner... no more drippy shower thanks to…read moreAnthony... would definitely call them again if needed there services