I think they did a wonderful job…read more Bryan Buckner, our salesperson, was pleasant to deal with - clear communication every step of the way - from picking out materials, cost estimates, setting appointments, and following up. We had our kitchen linoleum and great room carpet removed and replaced with hardwood, which took 4 days to complete. We also replaced the carpet on one flight of stairs, as it was torn up/detached - that only took half a day to complete. John was extremely accommodating. Free of charge, he offered to move up the kitchen cabinets above the fridge a couple of inches to allow room for the added height of the hardwood floor and now the cabinet doors open all the way too (they didn't before, due to obstruction from the fridge door hinges)! He also had good communication during the job. He made sure to tell me about issues or concerns he had along the way and gave me solution choices on what I preferred before he went ahead with it. In one instance of note, I gave the go-ahead to install the hardwood around our existing fireplace tile without t-molding (otherwise we'd have to order more wood), meaning he would have to spend extra attention to cut the wood so it would meet flush with the tile. He did exactly that. That night, my husband expressed that he preferred t-molding there so I called Bryan the next day to ask if it's possible to add t-molding around that tile area after-the-fact. After consulting with John, Bryan let me know that not only will John order more wood and come back to make that happen, but it was free of charge too. Also notable: we own a baby grand piano in the living room. Perfect Floors said they don't move those due to liability reasons, understandably. However, John offered to move it for us. He said he was afraid that if we move the piano ourselves that we'd damage the wood, and he was right. I watched as the guys painstakingly repositioned plywood, plank by plank, beneath the piano to move it and position it exactly where I wanted. Beautiful hardwood remained intact. I greatly appreciated that. Our floors were done in early April. It's now mid-July and I still love it. We often get compliments from visiting friends and family. Now it's just a matter of trying to prevent our toddler from destroying the floors TOO much... and I guess we can never have dogs/cats in the house... we'll see how long that lasts! In conclusion, I definitely recommend Perfect Floors and would do business with them again.

To start, the owner said he would have a crew out to my house to install carpet. Turns out only one…read morecarpet installer showed up for the entire duration of the install for a two day install into a 5 day instal. To say the installer was pissed off that he had no help would be an understatement at best. As a result, he did not vacuum, did not clean up, did not bother move any furniture back into place and left scraps everywhere in the house. On top of all of this, when we called the owner to inform him of our concern, he was not professional, not empathetic at all to the situation.. I would NEVER recommend Perfect Floors to anyone. Yet another example of an owner who has no issues taking your money however does not want to take any responsibility when the customer has issues with the installation.

I have been using Maddox for all my home outdoor lighting needs for over 10 years and last year…read moreadded my irrigation system to their contract. I love their dedication to excellence in everything they do. They have excellent suggestions for improved lighting beautification to our home. Additionally, now that they started maintaining our irrigation system I love the expertise they provide in ensuring a beautiful lawn and flower beds. Jacob is extremely dedicated to customer satisfaction and goes above and beyond to keep us happy and satisfied. I highly recommend Maddox Irrigation for your irrigation and outdoor lighting projects!

Excellent service, on time, kept me up to date. We have used Maddox for open and closing of our…read morehome sprinkler system for years. This year, we needed a few replacement pieces on our 36-year-old system. Maddox identified the necessary repairs during tun-on this year and came back and fixed / replaced all the worn-out pieces. Arrived on time and finished up within the estimated one-hour repair time.

Amazing work. Amazing people. I highly recommend them !!!! They did my carpet on my stairs and all…read moremy hardwood floors in my living room. Came out amazing. GREAT PRICES ALSO !!

Highly recommend! Such a stress-free experience during a stressful time in the world. A salesman…read morecame out to our home with samples based on our want/needs and wore a mask in our home. He measured and setup an install date (less than a week out!) all in his 20 minute visit. Installers were very polite, respectful and efficient. They arrived within the window they promised and completed two bedrooms in about 2 hours; looks awesome. Can't recommend enough!

GST installed porcelain tile in our kitchen. But first they had to remove our island and the wood…read morefloor, they were clean and made little mess. Installed the subfloor and cement board fixing any squeaks and leveling the new flooring to transition in the doorways. The new tile was laid straight and even and they were picky in matching up the tiles colors and patterns. Most importantly the wife is ecstatic!!! I would highly recommend and I will use them again on other projects. Oh and the pricing was very reasonable.

Joe and his team did a great job tiling two bathrooms and a foyer for me. Plus they did it for a…read moregreat price (cheapest of the 4 companies I had quote my project). Fast, friendly and trustworthy. I would highly recommend them.

Great flooring choices! Kind staff helps with installation…read more And great people doing work. Great set up I love my flooring - it's beautiful

Had these guys come out and give me a quote to my home in Oxford, MI. Ryan was the sales rep and…read morehad all the samples we needed on hand to choose the carpet we liked. His price was fair and service really displayed the quality of this exceptional company. The installers were on time and speedy with excellent workmanship. I highly recommend this company for carpet and whatever other services they offer. ( I believe tile and hardwood floors ). Good job guys

Formerly known as Foundations Systems 360 - note, they rebranded in March 2025 according to their…read morewebsite. Rebranded? Bought out is probably the case. It looks like US Waterproofing (USW) is a big player in IL & IN.... I had a huge crack in my basement wall that leaked bad enough that sand started pooling at the base of the crack. I had 6 estimates from $750 - $32,000, which ranged from just filling the crack all the way to interior & exterior foundation drains. USW was a mid quote, but the most bang for your buck and they offered a military, teacher, or first responder discount. With USW I got the crack filled/repaired, an interior floor drain dug from the crack to my sump pump (complete with a 90 mil wall liner), and a new battery back up sump pump installed. Their quote was reasonable, but installation of a new sump pump was the kicker for me and why I went with USW. They got me on the books the next week and took about 5 hours to the complete the job. What they got right: 1. They wrote into my quote that all exposed carpet from the entry of the house to the job would be covered. And they did an excellent job of this. 2. The team that was sent over was professional, friendly and let me watch and ask questions throughout the whole process. 3. Although they put up plastic walls around the work area, they warn you the process can stir up lots of concrete dust that will get everywhere. 4. My salesperson kept an open communication with me via text throughout, and after, the whole process. What they got wrong: 1. The exhausting sales binder they are required to go through with you. It's a 4 inch binder! 2. Although the binder is HUGE, they don't represent the final product transparently enough. I was quoted an access port to clean out the drain, but it stuck up 2 inches out of the floor, and they location they chose for it would've messed up my laundry set up, so I had them remove it (they need a flush access port option!). Another example is they did not have a great picture of what the wall liner looks like, nor did they have a physical example on hand. The salespeople should carry an example of the wall liner with them. 3. The 'crew boss' shows up and just walks right into my house and down to the basement, without announcing or introducing himself. I did not appreciate this, whatsoever. #2 & 3 of what they got wrong is why I took off a star, all in all, I'm pleased with the final product and what I paid for it.

Misdiagnosed my 93 year old mother's basement leak problem. Charged a very high fee for not fixing…read morethe leak. Then refused to answer calls. Minus stars would be fair if possible.

I called late last night, I lost all the water in my home. They scheduled me for early this…read moremorning. They came out found the problem and fixed it. I'm back to having water in my house. Jim was very knowledgeable, he found the problem and fixed it right away. I'm planning on getting a water softener and fixing another issue too. I recommend this company they are fantastic.

Great customer service. Replaced water line between well and house in a couple of hours with…read moreminimal digging of yard.

Excellent professionalism and span of multiple services and selections. Staff is excellent.read more

Great experience working with Ultra Floors. They installed new hardwood floors in April 2021…read more Removed old carpet and flooring and disposed of it. Two installers finished the job in just over 3 days. Fantastic work! We will definitely be using Ultra floors to purchase and install new carpeting this fall for the upstairs in our house.