I dropped of an LS engine to have it cleaned, checked over, and lower end assembled. 3 weeks go by…read moreand i dont hear anything. I was being patient. I finally decide to call and they tell me the pistons i brought need to be replaced. I would have gladly bought new pistons if i would have known but noone called. The man on the phone says "i dont know who you talked to but we dont install used parts". I reply "i talked to you and you could have told me that when i dropped everything off". When i get there nothing is ready. Crank is not installed, no piston rings, no rod bearings, no main bearings. They cleaned my parts ground my valve seats and diddnt put anything together. I got boxes of loose engine parts and they charged me $663!! Are you kidding me? What kind of mickey mouse operation gives you a dixie cup with your valve keepers upside down in a box of loose parts??

By far one of the most helpful shops in the area. They helped one of my friends get some work…read morestraightened out and then I unfortunately needed their services. They are honest and up front. They'll tell you what they are capable of and if it something outside of their expertise they will refer you to someone who is. All of the staff is very friendly and helpful. If you have something in need of machine work or need engine parts check with these guys first. They'll be up front with you and if you decide to have them do the work they'll give it their 100%.

Very unreliable and unprofessional business. I do not recommend for selling your car…read more After a nearly fifteen minute phone call with an AI voice assistant ( the only point of contact that was accessible through the listed numbers for Norcross) I was told my car would be picked up the next day at 10 and I would receive a phone call when they were nearby. On the day of I received no calls, emails or texts and they did not come to pick up my car nor did they reach out for cancellation or rescheduling. I attempted to call twice around the fifteen minute late and hour late marks and was not able to contact anyone as their AI was not set for prompts with missed appointments. Look elsewhere, especially if your car is in good condition and only has a minor problem you're not willing to fix.

We had a vehicle scheduled for pickup on 1/2/26 (husband set this appointment up two weeks ago)…read more Part way through the day we called and were told that yes, they would still be coming between then and 5. The vehicle was never picked up and no one ever called. today called again First thing this morning. Was told it would be moved to a different hauler & it would be picked by 5 again. Still hadn't heard anything by 1:30 & called again, being assured that they were with another seller and were still coming. 4:30 comes and called back to still getting the run around and being told there was no manager or supervisor to talk to. Vehicle never picked up. Wasted our time and lied to us for 2 days straight. This company is a scam. Do not do business with them.

I love the location and they have a rental tool program nice staff and they treat you like you are…read morefamily

Worst O'Reillys I've been to. Couldn't find part that was in stock according to the computer. Long…read morewait and people cut the line. Go figure

Went in to purchase air filters for my vehicle. Customer service is top notch. They broke down the…read morecost of the air filter depending on the price and quality, giving me essentially three different tiers to choose from. The associates I spoke with was Logan and Stephanie, with Logan even explaining on how to do the installation on my vehicle, the direction it was to be installed correctly on my vehicle. Logan, even recommend a cleaning kit and how long my air filter should last, which is almost 100,000 miles. I will definitely be back to get their feedback on other parts I need to install on my vehicle. I know there is an Autozone around the corner, but I highly recommend Advance Auto Parts for their customer service. After speaking with Logan, I definitely would go back for a new battery, which they would install and get rid of my old battery. I went to another competitive store a year ago for my battery and I kinda had to beg for them to assist me in installing my battery, which they finally did after bringing in my tools. I can install and replace a car battery myself, but if I am spending money every couple of years for a new battery and they are willing to install it. I would definitely go back.

Stay away from the one on martintown rd. The manager lies and is very rude! He will tell you that…read moreyour warranty has it expired when in fact it hasn't. Refund to show you. I asked for corporate number. He gave me a bogus number. So I will be giving them a call first thing Monday!