Was looking to purchase a family van, Phillip Hawkins Motor advertised a "fair" condition 2007…read moreNissan Quest trade in for $6000. I asked for a diagnostic for the vehicle and they could not provide so I took the vehicle to an auto shop during my test drive. The technician pointed out that everything under the hood had been therally cleaned but there was still evidence of leaking in the Joses and gaskets that were attached to to major components of the vehicle. Long story short the vehicle needs roughly $2000 in repairs. If you buy any trade-ins from this establishment, be sure to get a diagnostic done during test drive because they will clean up and try to hide any faults it may have and sell you the vehicle at highest possible price!

I would like to thank both Sandy & Shannon for assisting us in the purchase of a Buick Encore for…read moreour Granddaughter. It was anything but easy as our Grand daughter is in Wesley Chapel Florida. When Kristen was scheduled to sign her paperwork and pick up the vehicle, she contracted COVID. They were very patient and understanding even though all the paperwork had to be re-done. Even when the battery failed after pick up, they were very quick to resolve and reimburse us for the replacement. We are very impressed with the staff and the quality of the SUV. I would definitely purchase from this company again,.

My family has purchased several vehicles from this location because we had had good experiences in…read morethe past, but we will no longer be doing business with them after our last experience. This location has unfortunately been going downhill within the past few years. We took one of our cars to be serviced and were told we couldn't get an appointment until months out. By the time we got the appointment our car had to be towed to the location. I called the front desk person before the vehicle was to picked up and after it had been dropped off. I also made sure to give all the detailed information I thought they would need. A month goes by and I don't hear back from them, so I call for updates on the repairs only to be told they "lost my car." Apparently for a whole month they had "misplaced" the car and had not worked on it since. We never got an apology or proper explanation regarding the situation. I had to ask to speak to the manager, (something I don't normally do), about this pretty serious situation to prevent it from happening to others. I expressed my concern to the manager and overall his response was deflecting, defensive, and he pretty much just blamed the towing company without taking accountability. Additionally, the front desk representative always seemed lost/confused and would give misinformation every time I called as if she didn't really know what was going on, so it was very difficult to get any type of updates. We ended up picking the car back up and declining to get it serviced after the whole ordeal. We never got an apology and still had to pay a fee in order for the car to be released. They also seem to be understaffed and perhaps that is the reason for the lack of organization.

From the owner: At Gerald Jones GMC in Graniteville, SC, we specialize in new and certified pre-owned GMC trucks…read moreand SUVs, including Sierra, Yukon, Acadia, and Canyon. Serving North Augusta, Aiken, and the greater Augusta, GA area, we offer flexible financing, GMC-certified service, and genuine GM parts for reliable performance. Your trusted GMC dealer near me across Columbia, Aiken, and Richmond Counties.