Bowers Optometry did not honor their one-year warranty on the glasses I purchased from them. Just…read moreknow this before you decide to purchase here.

Dr. Bowers is #one in my opinion and her staff is as well. I will never consider going any where…read moreelse. All was friendly, considerate and very helpful and I got my glasses in about a week and they are perfect. Thank you Dr. Bowers for your excellent service! I'm very happy I found you. Jo L.

I have been coming here for my son for almost 4yrs and it has always been a good experience. The…read morefront desk girls know who we are, great us with so much love and really seem to care about their patients. The doctors are very kind, and have always steered us in the right direction for my son's eye care. They might be a little more pricey than other places, but I feel with the customer service and the experience we have had there makes it worth it!

I usually don't leave bad reviews; however, in this case, a performance review is warranted. I…read morewent to this eye doctor for the very first time for an annual eye exam. I had no previous eye complications or concerns. Day 1: * Dr. Adam Bryan came into the room and greeted me as follows, "So what's up, what's up, what's new, what's good?" etc. I am not sure if this was because I am black or some other insecurity he was projecting, but the lack of professionalism in his tone and attitude were disrespectful and put me on edge. * As he reviewed the digital retinal imaging, he noticed something strange in the right eye. In his words, "We will rescan this eye to make sure there is no monster there." The rescan never happened; instead, he had me follow him out and wait for a lady to help me purchase glasses. I explained to the young lady that I would just take the eyeglass prescription elsewhere. From that point, I left the eye exam still processing rudeness and completely forgot about the rescan. * As the day went on, my right eye ("the one that may have indicated a monster") continued to feel discomfort, straining, irritation, and sensitivity to light. In the evening, I happened to notice there was an excessive amount of blood in the sclera portion in that same eye. Now, it is important to mention that I did NOT do anything strenuous after the appointment. * I called the office to speak to the on-call doctor since it was now after hours, but I left a message and never received a call back. NO RESPONSE. Day 2: * First thing in the morning, I went back to the same eye doctor to explain what occurred. The original retinal imaging device had some issues getting an image the prior day, so I asked to be rescanned with a different retinal imaging machine to make sure everything was done as advertised. It is also important to note this exam is NOT covered by insurance but at this office it is mandated. I also did not add on day 1, the technician had difficulty getting the picture of the right eye and when she did, I immediately felt a burning sensation and sharp pain on this particular side. I explained to her this was different discomfort compared to the left eye which was scanned. * Upon my revisit on day 2, I overheard this same technician tell the new technician who was now helping me, that the machine was going through updates during the time we had issues getting an image of the "monstrous eye." This is concerning if you are putting a patient on a machine that is NOT working to its full capacity. * IMHO, Dr. Bryan's approach was arrogant, accusatory and aggressive. He asked me, if I did not see the blood in my eye, "Would I be concerned?" I have said something like this before as well, but it was to my child...not a patient. This physician went on to explain that he did not see any increased pressure or inflammation but that he would treat my "symptoms" with a prescription eye drop for inflammation (interesting). * Preparing to leave, I overheard him greeting another patient with professionalism, dignity, and respect. No, this patient did not look like me. Personal Note: What Dr. Bryant didn't know is that I have 15 years of experience in the medical field, I am fully aware and familiar with processes and procedures. I was not there to be treated for anxiety or paranoia; my eye was hurting, and the eye was obviously under stress with visual evidence to support this. This physician never addressed why the reimaging was skipped during the previous day when he noticed something questionable, but instead he rushed me out to purchase glasses from his company (as he is the owner) and then had me out the door. Putting his lack of care on me as the patient is what I would consider, unethical. In addition, he charged my insurance for another visit to follow up on this issue the very next morning. A good doctor would listen, assess and evaluate. No patient feels comfortable being greeted in a degrading manner, regardless of color. DO BETTER.

Booked an appointment online for next available Saturday, which was some weeks out. As the week of…read morethe appointment approached I received recorded messages notifying me of the appointment. Instructing if I couldn't make it to call them. I went in the day of my appointment, a 45 min drive, and was told they filled my time slot because I didn't confirm the appointment, what!!! The customer service lady hardly made an effort to correct the issue or to get me in quicker. Now I have to wait another month to see them. All I wanted to do was to replace a pair of glasses I lost. I will not be back to this location and I am looking at options to use a different company!

Great place. The Doc is attentive and has a wonderful bedside manner. There is also a wide…read moreselection of frames to choose from.

Dr. Eggleston carries on a long tradition of excellent optometrists trained at the University of…read moreHouston, TX. An excellent doctor.

I have been going to Clarity vision for 11 years now and they are terrific. All the staff is…read moreexcellent!

I have had nothing but a great experience with Dr Darren hilburn. I see him as my regular eye…read moredoctor and over the last two years have had eye problems 3 times and he has been able to prescribe the right eye drop meds in order to bring relief in a few days. he also addressed an eye lash issue. I trust him to take care of my eyes. the office people have all been really helpful and the technicians are great too

Dr Jaffrey and his staff are simply amazing! They are so caring and provide outstanding service…read moreeach and every time. And the entire staff is very knowledgeable in all their expertise!!! We have been patients of My Eye Dr for over 8 years now and would not go anywhere else!

This is my first experience using MyEyeDr. They were highly recommended by my wife and oldest…read moredaughter. My visit was excellent in all regards starting with a friendly greeting and comprehensive pre-exam check. My exam by Ali Jaffry, OD was the most thorough and best explained examination that I've received since retiring from the US Navy as a 20-year Naval Flight Officer. He took the time to thoroughly explain everything that he checked, the condition of my eyes, and how my prescription had not changed much since my last eye exam in 2019. Selecting frames and lenses for two (2) sets of glasses was also an excellent process. The person helping me ensured that I understood what options were available and best for my eyes. The price of the first set of glasses was very low and the overall cost for both pairs was very resonable. I highly recommend the MyEyeDr in Garner, NC and will check my eyes annually in the future.

I was satisfied with my Rx fir glasses for 7 years. But we won't be returning. I missed an…read moreappointment last year. I tried repeatedly to call to let them know I had the flu and would not be in for my scheduled appointment. So this year when I tried to schedule appointments for my husband and myself, I was told I had missed an appointment last year. I could not get an appointment the same day as my spouse. We live 18 miles 1 way from their location. Every question I had fir her was met with the missed appointment. Repeatedly, I could not choose an appointment time. I could not get an appointment for 3 months. Again because of the missed appointment. So finally I just told h er to forget it. We would go someplace else. I rescheduled with a doctor in Fayetteville, NC with in 2 weeks. Not an issue. Im happy to say I dont have to disappoint their entire office staff ever again. Please consider a ph9ne number for messages or emergency calls. Please keep this in mind. Even my vet for my dog isn't this strict. But then I never missed an appointment with them. Be careful who you do business with.

I don't recommend dr Byrd or any of his offices. they run you through to quickly and charge for…read moreeverything they ca. I refused some extra testing and signed that I didn't want it, Dr Byrd told me I needed one more test after he did his 5 minute exa, he said it was covered by my copay. the test was the testing I had refused, not covered by any insurance copay the "copay". was the 40.00 charge for the test I didn't want he just referred to the charge as a copay. I think it's very unprofessional to do that. they are 100% about up sales. I paid 119 extra for contact lenses exam and training, I got no training and my entire eye exam took less than 5 minute. I left the office feeling like I had been taken advantage of and questioning whether I needed to go to another eye dr. no change in my prescription but I can't read toad signs I can barely see out of one eye but "it's as good as he can get it" save yourself a lot of money and go somewhere else that cares about their patients

Zero stars - extremely disappointing experience. I waited 45 minutes after my appointment time to…read morebe seen, finally someone noticed me waiting and asked another staff member to get me started. While going over charges at the end, I had a $145 contact fitting fee. I've been wearing contacts for years so no one helped me "fit" anything. After stating they should really be more transparent around pricing I was informed that I was supposed to be told upfront. I asked for one pair of contact lens samples to take with me to use during the two week wait time and was told no. $718 and 3 hours later (no exaggeration ) I was finally on my way out. I did ask if that time frame was typical and was told that it was normal now that they've switched to virtual. I now know after reading other reviews that it's actually not typical. I feel deceived on pricing and my time and patronage were not respected or appreciated. I'll be picking up my glasses (cheapest pair available) and contacts and will never visit again. I'll add that the virtual visit with the doctor and technician was fine and both were professional. Unfortunately this doesn't make up for the rest of the visit but it's at least one good caveat to this.

Now that they've added the option to come in, get tested and then meet with the doc via video, it…read morehas really opened up so many more appointments. Since I prefer this store, it's a huge help. Lara has all the newest equipment and gets the eye check done very quickly. Angel has the glasses/contact ordering down. It's a very well managed office.