Great job Eduardo did for my pool electric work!…read more Well done. Great skills + great attitude. Highly recommended.

Eduardo communicates with me very easily, walked me through the whole process and then did EXACTLY…read morewhat we agreed upon, and even more. He went the extra mile and gave me a great price on top. Zero issues. Would recommend him to anyone.

My wife and I attended a Premier Pool Open House at their offices with the intent to just "to…read morelook". We met Jeremy and he gave us an idea of what to they do, what to expect, and some light design options from the showroom. He offered to visit our house to make measurements so that he could create some design mockups of possibilities. Within a week or two, Jeremy sent us a "first look". We asked for a few edits here and there given we had no ideas where we wanted to go with it as we completely leveled our existing yard and kept nothing. We were amazed by the first drafts given that we didn't think a pool would fit in our yard comfortably. Jeremy was extremely patient with the design iterations as we played around with ideas. The designs sold us and we were all in! Initially we thought it would take 6-8 weeks for permits to be pulled after we gave the green light to proceed. They ended up being approved in less than a week and we broke ground about week later. Premier was extremely fast with their team of contractors and subcontractors from demolition to full completion. From breaking ground to filling with water was less than a three-month turnaround. With several of those weeks the result of Christmas to New Year's vacation and time it takes for various components like decking or pool interior to cure. Premier was great with communication in terms of letting us know each morning who was coming on any given day. Usually we heard from Jeremy and our construction manager Teo a day or two earlier than Premier's automated emails on next steps. While Jeremy and Teo were clear, it was nice to receive the emails to make sure we heard everything correctly. Pros: Showroom has too many option to choose from! LOL! From textures to colors, there was almost too many. They even recommended visiting tile shops if we wanted to explore other colors. Jeremy was extremely polite and patient. He was readily available by both text and email for any questions we had. Teo was also great at stopping by to check on progress and see if we had any questions. He was also readily available by text message. We had them install a specialty BaduJet Turbo Pro. We pointed them to the website and they took care of all specs to fabricate the pool around it, all additional electrical work, and all additional plumbing. Recommendations for Premier: It would be great if some of the subcontractors were brought "in house" to provide full wraparound services. We opted to install tempered glass so that the pool could be enlarged and moved closer to the house. But we had to coordinate that on our own with a window contractor. We will use their subcontractor to install rock facades on our house. It would be great if they could have done in under the Premier contract at the same time they were doing the pool facades. I get it, they do pools, not houses. Premier took care of all the electrical, water, and gas hook ups that were related to the pool. We had to work with a couple of the subcontractors on the side to add additional sprinkler lines and move some electrical wiring on the side. Those also would have been great if it was done under the Premier contract as well. Premier's contractors and subcontractors obviously knew what they were doing so they pool just kind of came together. It would be great if Premier had a larger portfolio album of actual photos of pools so that we knew in advance what we were getting. We "trusted the process" and it all came together, but I could see some clients desiring to know more in advance. We subcontracted out the construction of a custom kitchen island because Premier doesn't build them (again, because they build pools), providing subcontractors provides another opportunity for Premier to be full service.

One year update... our grass is now filled with valleys from sinkage so rolling your ankle WILL…read morehappen. You can see where all of our pipes were ran in our yard. Our concrete is completely lifted from the ground and will most likely break soon and our pool sweep that comes with the pool does not work and has honestly never really worked. The pool itself is good but everything else that definitely costed a pretty penny, looks like crap and is dangerous. Very disappointed.

This was our first pool, so we wanted to make sure we selected someone who is a good pool designer…read moreand builder. We spent many hours researching and carefully reviewed all the pool builders in our area. Many of the local pool companies had mixed reviews, even the pool company recommended by our builder had very mixed reviews. When I researched Jim Chandler Pools, all his reviews were all good, I even checked several different websites and those had good reviews too. Because of this we decided to give him a call to discuss our pool project and from the moment I spoke with Jim, I knew we had the right guy. He was easy to talk with and listened to what we were looking for in a pool, he gave us lots of ideas and options to think about before our first meeting. Jim went to our new home site to review the lot/backyard to ensure what we had discussed was going to work in our new backyard. Once we met in person to review the plans, he made recommendations in order to try to keep us in budget or as close to it as possible. When I called Jim's references, everyone I spoke with highly recommended him, they enjoyed working with him, said he was very professional, kept them up to date with the progress, and completed the project on time and in budget. During Jim's first meeting with the City's Planning department, he found out we had very expansive soil which is a problem when installing pools. Jim explained the extra costs when building a pool with expansive soil, it creates a lot of extra work during construction as well as a lot of extra cost to reinforce the pool and pool deck. To help cover the extra costs, Jim recommended some changes to our design in order to save money to help cover the unexpected costs as we did not budget for this type of problem. We were still over budget but some of it was the expansive soil and the rest were my fault . Jim would be on site for each step to ensure everything was done to his expectations. All the contractors Jim uses do great work, they are on time, very professional, and cleaned up after they completed their work. After working with Jim, I now know why the references I called spoke so highly him, he is a great contractor, stays on top of every detail, works closely with you during the whole process from start to end. We just finished our pool, took longer because of soil issues and Covid but we made it. We are very happy with our new pool; and look forward too many years of enjoying the pool. We are very happy we choose Jim Chandler Pools; he really enjoys his job and it shows with the completed product. I am sure there are cheaper pool builders out there, but if you want it done right then I highly recommend Jim Chandler Pools.

UPDATE: It's been three years now. We have had two issues with our pool. First, a lot of…read morehorizontal trim tile came off on the spa area where it connects with the pool. We had two separate repairs made on it, and it has held since the last repair which was last summer. Apparently some water got under the tile and continued to move through them, pushing them up. The tile work was warranted for three years, so there was no charge to us. The other issue is really a matter of design. The spa was designed at the same level as the pool, with water that communicates between the two. In the summer or when there is not rain, the system works fine, and the hot tub will be hot within about 30-60 minutes, depending on the outside temperature with almost no pool water coming in and cooling it off. However, as soon as the pool water level rises much at all (after just a couple of rains), the hot tub takes much longer to heat. At about $20/hour to heat it and more than an hour, it is not worth it to us. We checked with Jim about raising the level of the spa, and he checked with the builders and it is not recommended. We are very disappointed because the only solution is to spend hours draining the pool down to a normal water level. We had normal rains last year, and more than normal this year, but after five years of drought, it seems wasteful and we know that the autofill will just end up kicking on again when the temperatures warm up. So our choice is to not use the spa all winter or to discard all the extra water at a time when our water infrastructure is at a maximum level in the area. If we were doing another pool/spa combination we would DEFINITELY have the spa elevated to avoid this design issue.

Recently a tree fell in my yard and destroyed all my pool equipment, I selected M&M Pool…read moreConstruction, a local company in Carmichael, to do the replacement. Mike, the owner, was extremely knowledgeable. Before beginning the new installation, he took the time to identify for me all the old and unmarked water and electrical lines in the area. if there was a. better way to do something, he discussed it with me. And, when he and his worker came with the new equipment, they had it all installed in a day. The end result is so much better than what was there before. Lights, slide, jets, all work great. Best of all, I can now operate the pump, heater, timers, etc, from my phone and the app is so easy to understand. I would highly recommend this company to anyone in need of pool construction, repair or routine service. I feel my pool is in very good hands!

We received excellent start up & initial maintenance services from this company after putting in…read moreour new pool. Kevin came out & was SO helpful & informative! He provided great customer service with his pleasant demeanor & professionalism. He gave lots of instruction, useful recommendations, & did some problem solving. We appreciated how accessible he made himself to communicate with & all the knowledge he shared.

We had a great experience with Wells Pools from start to finish. The process moved quickly, and…read morethey immediately handled the permitting process for our gas heater and pool/spa setup, which was especially important because our situation was being grandfathered in. Their communication throughout the project was excellent. The quality of work is superb, with great attention to detail at every stage. Like any large project, we ran into a couple of minor issues along the way, but Joel, the owner, resolved everything quickly and professionally. With over 40 years in the pool building business, it's clear he genuinely cares about his clients and stands behind his work and customer satisfaction. Their follow-up on even minor issues was clear, concise, and prompt. Since all pool builders rely on subcontractors, responsiveness after installation is important, and Wells Pools was impeccable in that regard. We also appreciated the broad tile selection available, along with the knowledgeable experts at the tile manufacturer who helped guide the design choices. Our backyard has a very awkward shape, but Andrew designed a pool layout that not only fit the space perfectly, but also added dimension and improved the overall look of the yard. We also chose to use their recommended turf expert, which made the process much easier by creating a true one-stop-shop experience. We can't wait to finish our backyard in the next week. We've posted a few photos already and will share more once the landscaping and turf are complete. We highly recommend Wells Pools to anyone looking for quality workmanship, strong communication, and a team that truly cares about the final result.

Wells Pool did an excellent job installing my pool and cement patio. They worked fast and…read moreprofessionally. The owner Andrew communicated well and was a true pleasure to work with. He worked with me on several changes to the design and made sure the timeline was expedited and everything was finished with excellence.

We could not be more pleased with our experience with Diamond Pools. Our goal was to work with a…read moresmaller, locally owned business who would stay involved during the entire project. From initial site visit, to design, construction, and completion, Robert and his crew did an excellent job. Les took the initiative to visit the county office, ensuring our property lines were accurate, before creating the design and pool footprint. He spent time asking us about our motivation and plans for a pool, and his idea about placement and direction in our limited usable space surpassed our own ideas. Like many construction jobs, ours hit an unforeseen snag with rock formations under the surface area. Robert and Les kept us updated on the challenge, the solution, and the process. Diamond brought in excellent sub contractors for the cement patio, stucco facing, and perimeter fencing. Everything turned out great. The final result was a project completed on time, in budget, and better than we imagined. Robert and team made it a simple experience with minimal stress. I highly recommend Diamond Pools.

We couldn't be happier with our new pool from Diamond Pools! From the very first consultation, the…read moreteam at Diamond Pools was professional, knowledgeable, and genuinely interested in bringing our vision to life. They walked us through every step of the design and build process, answered all our questions, and kept us updated with progress throughout. The construction was completed on time and within budget--something you don't always hear in this industry! The craftsmanship is top-notch, and every detail, from the tile work to the lighting, exceeded our expectations. We had low expeditions after our first pool build experience with another company. Les, Rob and team were fantastic to work with. Special thanks to Les and Rob for going above and beyond to make sure everything ran smoothly. Our backyard has been completely transformed, and we're already making amazing memories as a family. If you're considering building a pool, do yourself a favor and call [lDiamond Pols. You won't regret it!

My backyard had excessive weeds and foxtails that It was so bad that our dogs kept getting foxtails…read morein their paws. I have called at least 7 landscapers, A lot of them do not even answer back. And a few of them gave me really high quotes. Felipe was the most responsive and the earliest that can start. He didn't set off that feeling like other contractors that I'm just a customer with money and can make me wait for weeks and months. He showed up the day I contacted him and ran me through all options and ideas. He gives very fair pricing compare to others. I have him complete a full backyard with concrete, front yard, widening the driveway, and front steps to sidewalk.It all looked amazing! Once everything was done, he gave us assurance that he'll be checking up on his work to make sure the new sod is settling. He is also reachable even after the project is done. We are very happy with his work. I have already recommended him to a neighbor and a friend.

Wasted 2 days never following up to give estimates for job I needed done. Unresponsive, unreliable…read moreand difficult to contact.

We have been a customer of Hammerhead Pools since our pool was installed in 2021. Working with…read moreMike & Chandler has been great. We worked with Mike during the construction portion, then transferred over to Chandler for all service issues. Our Salt Chlorinator started to malfunction just outside of our warranty. Chandler scheduled a service call the same week and was able to talk with the manufacturer to have our salt chlorinator replaced fairly quickly once the part was available. Any service issues or questions that come up, Chandler is quick to respond. Chandler also follow ups after the service was completed to verify the work was completed and is working properly.

Hammerhead Pools has been servicing our pool for a few years. Today Carlos cleaned our pool…read morefilters. We asked him to switch to a different area due to lack of drainage where he was. He was very accommodating and also did a great job cleaning up at the first location when he finished. We appreciate the great job and his attention to all details. The filters look great!