We were in need of some major upgrades to our pool equipment/plumbing and I found the Pool Pump…read morePros. I gave them a call and they came out to look at what we had and we came up with a plan. Received the bid right away and we could not have been happier with it. We scheduled a day for the repairs to be made, he showed up just as scheduled and completed our work in one day. The quality of work is outstanding, he explained the use of the new equipment thoroughly and cleaned all the old stuff up and hauled it away. Could not be happier with our experience from start to finish.

Jason helped me replace my old pool system with a new one. I wanted to go with a salt water system…read moreand he educated me on what was needed. He even helped me get a plan together to execute the project in a timely manner. Very professional, informed, and well priced. I highly recommend Jason.

Just had my new hot tub delivered and set up. They were wonderful, the whole experience from start…read moreto finish. Don help me pick the right spa for my needs, than help me with the price. NO PRESSURE. I did not buy the day I picked out, came back and got the price down a bit more. Most salesman pressure you to buy NOW, not Don I would recommend Capital City Hot Tub to anyone looking for a new spa and Don Thanks Don and the two guys that set up they were also wonderful Penny

I bought my spa several years ago from Capital Spas. I have stopped at the store when in need of…read moresupplies. But after years and years of faithful performance, this winter my spa was COLD! I called on the weekend, no less, left a message and a a repairman was out in two days! My spa is built into my deck and the access door is undersized. Kevin had to crawl into the little passage and then had to cut a new access door to get to the heater! I was so surprised that he did this all so well, in what I thought little time. If you want a place that you can be assured of excellent service, that will always be there for you, Capital Spas is the place to go! BTW, they also have other great things for your backyard as well.

Very prompt responses- and super knowledgeable. Alex has been on top on the spa repair.read more

I agree Alex was very kind and spent his time attempting to fix the issue. For that reason you can…read morekeep the diagnostic fee to cover his time and effort. However your excuse of being unable to fix the issue is insufficient. On the initial service it was clearly stated which parts were replaced and the reasoning was communicated to the serviceman. If anything it should've helped the diagnosis as the heater had multiple problems that I replaced. Jandy did not troubleshoot with the technician during the visit. The service call went past 5 and the technician said they were closed. He said he would email them and get back to me which he didn't until I reached out to him. Transformer was melted and shorted the board which was replaced. Igniter and sensor was broken and was replaced. I don't think replacing these obvious issues should throw off your diagnostics. If anything if these things weren't replaced it would've caused a longer diagnostic process, multiple service calls and delay waiting for parts. It got to a point where I ran out of ideas and that's why I relied on your 15 years of expertise and was disappointed with the outcome, especially since the issue was something fixable

Provident Pools has been a "breath of fresh air" when it comes to pool services. Reliable,…read moreconscientious, responsive to communications and very competitively priced. Jeep Roemer Davis, CA

Great communication and competitively priced! The technician arrives on time and is courteous…read more Very knowledgeable about systems and provides pictures of completed work

Oscar was amazing. I had issues with my hot tub and he replied immediately and kept me up to date…read morethrough entire process. My hot tub is working great now. Definitely A++++ Great value not price gougers.

Service provided was great. Took time to explain pool tips and suggestions. Would recommend for…read morepool repairs!

Our pool lights were not working, possibly needed to be replaced. I messaged a couple of…read morebusinesses, chose H2O Pool Care in the end. They gave me options with exact quotes, which helped me decide. Communication was swift. Roman replaced both lights (which were really old) and texted later to check if the lights are working. They are! I hope we don't need any pool repair in the future, but if we do, I'll call H2O Pool Care.

I've had the opportunity to work with Jeff at H20 twice in…read morethe last couple of months regarding my pool pump motor replacement. From the first call to completion he has worked to bring solutions to warranty issues that I was challenged with. Jeff was all about getting my problem solved. I would gladly recommend H20 to anyone with equipment problems to be solved. Thank You Jeff!

If you have a broken pool sweep, this is the place to go! We brought in our Maytronic Dolphin,…read morethey fixed it on the spot with a new motor! Very fair price!!

These guys are just great. I hadn't even done any business with them yet and Everett spends all…read morethis time trying to help me troubleshoot my pool a half hour away. I can see why their reviews are just excellent. Very knowledgeable and honest people. Highly recommend!

In over 3 years of service, Aqua Blue had to deal with numerous issues with my pool in Placerville:…read morefrom non-standard piping, water leaks, wild animals in the pool to replacement of old pumps, rewiring equipment, replacing and fixing broken parts and regular pool & spa maintenance. I honestly don't know what would I do without them. My original agreement with Andrey was only for the maintenance but after many unsuccessful experiences with other providers I had to ask him to expand his work scope and help me with everything pool-related. I can only wish to have such reliable service in other areas of my housekeeping!

From the owner: At Aqua Blue, we treat every pool like it’s our own. As a family run business, we focus on…read morereliability, clear communication, and premium quality service you can actually see. We don’t rush jobs we make sure your water stays crystal clear, equipment runs efficiently, and every detail is handled with care. Whether it’s weekly maintenance or full repairs, we show up on time, do it right the first time, and keep your pool looking its absolute best.

What a great company, what a great guy!. In today's world of big corporate companies that are all…read moreabout making the most money on every job, my experience with Bob was fantastic. As a retired contractor I know a great tech when I experience one and Bob is a great tech. Great service at a reasonable price too.

If I could give 10 stars I would. Bob came highly…read morerecommended by my sister and I was thoroughly impressed with his service. Great communication, professional, punctual, and really knows his stuff. Was able to quickly diagnose the problem and even had the necessary parts in his truck. Had my hot tub up and running in less than an hour. His years of experience and knowledge really showed. This is who you need to call if you have an issue with your hot tub.

I hired Ed from Dynamic Pools to put in my new Intelliflo 3 Variable Speed pump. He sent Tommy out…read morewho has been with him 3 years and was with Premiere pools prior. Tommy was very professional. Listed options on plumbing and went with unions vs hard gluing 2" PVC schedule 40 connections. So if pump were to have issues in future no more cutting pipes. Just loosened and swap in the new pump. Tommy worked digitally and had it in just under 2 hours and helped me set optimized pump program settings on mobile app. He painted the white PvC pipe so that the suns PVC don't harm the pipe. I would highly recommend Dynamic pools for installing bare pool pump. Price was fair and install was smooth without any hitches. 5 stars

I had been using Dynamic Pools for regular pool maintenance since September 2023 and had never…read moreexperienced any issues with the technician who serviced my pool. For over two and a half years, routine visits went smoothly and I was a satisfied customer. Unfortunately, my experience with the owner, Edward, when a problem occurred completely changed my opinion of the company. During a recent service visit, the technician used a hose to clean the pool filter. This same hose had been used during previous visits without any issues. However, when he went to turn the water on, the handle broke with light pressure. Edward later came to my home to try to fix the issue himself but was unable to repair it. At that point he suggested that I either call a plumber or use his handyman. His handyman also told me that the repair cost would be covered. Because the water to my house had to be shut off for the entire day, I needed the problem resolved as soon as possible. A plumbing company was able to come sooner than the handyman, so I had them complete the repair. The total cost ended up being about $500. When I sent the invoice to Edward, his response was immediately defensive. He stated that he was not going to pay for the repair and began bringing up unrelated examples instead of addressing what had actually happened. In an effort to resolve the situation fairly, I even offered to split the repair cost with him, but he refused that as well. Edward repeatedly claimed the handle broke because it was plastic and "bound to break eventually." However, this same hose had been used during past service visits without issue, and I had never been told that the part was fragile or at risk of breaking. If a component used during routine service is known to be fragile or near failure, that would be important information to communicate to a homeowner before it breaks during service. Mistakes can happen in any service industry. What matters is how they are handled. Instead of working toward a reasonable solution, the situation was dismissed and no responsibility was taken. After being a loyal customer since September 2023, it was disappointing to see how quickly the tone changed when a problem occurred. When you hire a professional service company, you expect them to stand behind their work if something goes wrong. Unfortunately, that was not my experience here. Situations like this are important for homeowners to be aware of, because they show how issues may be handled if something goes wrong during a service visit. Because of how this situation was handled, I will be finding a different pool service moving forward.