Buyer beware! Fraudulent record made up to double charge me when my receipt clearly shows I paid in full. Be careful when going to this whole in the wall location as there are better options in Orange County. They lied and said I owed double the amount when my receipt shows "patient responsibility" formed was signed and dated and shows I fulfilled my financial responsibility. These people are crooks and will be contacting the proper authorities for insurance fraud. read more

Extremely grateful for Bill! My daughter has been here several times -- from adjusting her SARO cast to getting her shoe inserts -- and every single time, Bill has gone above and beyond. He always makes sure to greet her warmly, ensure she's comfortable, and remembers the little details that make a big difference. Bill genuinely cares about his clients' well-being. He communicates clearly, shows incredible attention to detail, and truly puts his heart into what he does. 10/10 -- we couldn't ask for better care! read more

I'm flat footed and diabetic. I needed both orthotics and diabetic shoes. My certified orthotics is Melanie Berg, and she is awesome. She worked with me countless times to find the right shoe. I had given up and was willing to take shoes I weren't happy with, but she wouldn't let me. We found the right shoe. I was so impressed with her patience, knowledge, her kindness, and her willingness to do what it took to make sure her client was happy. This office appts are on time, great personnel and happy clients. read more

They take great care of my son and make sure his brace is good and comfortable. We've been going for a couple of years and will continue because of the service and caring attitude. read more

Just took my dad to get fitted for shoes. The staff and service are amazing. Catia did the fitting for my dad and she was absolutely wonderful. Highly recommend Johnson's Orthopedic for all your ortho needs. read more

They take time to meet your needs. They measure for accuracy and comfort. I've purchased two pair of shoes from them and found they work with you to make sure the shoe they deliver is going to be of quality assistance to their clients. read more

This place has amazing service. Everyone is friendly and very informative. Bill made my little girl feel comfortable. Every time we have an appointment she is so happy to see him. Really great staff!! read more

My Son sees Dr. Bill for his AFO braces, The braces are top notch, and are high Quality. Dr. Bill has the best manners and works great with my son. read more

These people are awesome! Front desk is super friendly. Amber did my AFO brace and was very meticulous to make sure the fit was right. I'm very happy with it, and was even able to get a cat pattern I wanted. She went above and beyond. I highly recommend! read more

Johnson's Orthopedic - They did a fantastic job on my brace! - Orthopedists Near Me - Riverside, California

They are truly the best! My daughter has been going there for 15 years and they have always been focused on finding the best solution for her! They recently helped my teenage daughter with a pair of braces that will give the support she needs but also listened to her about finding a pair that would be subtle and give some more options for shoes. Thank you! read more

The 3 starts are for the great doctor that's treating my son with his clubfoot braces, she works great with infants. I like how she explains everything and shows us how to work the braces at home. The -2 stars is for the bad customer service in the front office, it's sad that two grown women have a face that literally makes you feel unwelcome the moment you walk in. I hope they remember to apply this to there next customer service training they have, " treat others the same way you want to be treated". They forgot that profiling a patient is not part of good customer service. read more

I have nothing but wonderful things to say. This office is always clean and welcoming. They are very put together and our orthopedic Doctor, Amber, was absolutely amazing. My son had to get a helmet at around 7 months of age. She was always unbelievably patient with him and always available to answer questions if it wasn't in person, via email. They are fantastic at getting you in as soon as they can and rescheduling if something important comes up. I am so blessed to have had my sons helmet appointments here. They did an amazing job. I 100% recommend them! read more

I have been going to Johnsons Orthopedics for 28 years now and never had a problem. Went yesterday to get fitted for new leg braces. I was treated so disrespectfully by Bill at Johnsons Orthopedic. I had another family member that went into the room with me when I got fitted for my braces. I had Bill and two others in the room with my mom and I. Bill talked to my mom the whole time and totally ignored me and did not even look at me. The braces fitting was for me. I can't believe after 28 years of an amazing place and staff I was treated so wrong. It's a good thing I do not pay for my braces myself. I am completely upset. I deserve respect and I received none. read more

I am a hiker and hockey player that has had issues with pain in one foot for many years. After may visits to orthopedic doc and injections in my foot my doctor gave me prescription to visit any local Orthopedic facility for better inserts. I chose Johnson's because my PT daughter heard good things about them from her patients. I met Andy a Prosthetist Orthotist and I learned more practical stuff about my foot and what to do and not do in the time I was with him that in all the Doctor visits combined. He was helpful but not pushy giving me all the facts to decide what I should or should not get. read more

I came here to get a back brace. I have Spondylolisthesis and a herniated disc at L5-S1. The Dr that helped me was very kind and sympathetic to my situation. I got fitted, came back two weeks later and had my brace all set for me. It was a smooth easy transaction. read more

My review is based on the horrible customer service I received from The claims and billing department. Dana in billing is very rude and lacks professionalism. I had called my insurance and confirmed that my orthodics were fully covered however this Dana lady told me that I have coinsurance and she verified with my insurance. I had asked her to call them again but she told me they are in the east coast and will be closed. I asked her to call them because they are open as I just spoke to an agent who again confirmed that I was fully coveted and also clarified that.nno one previously had called from the orthopedic office to vetify coverage. So clearly Dana was lying. Please check with your insurance before who get any services from this placs as they may bill you incorrectly. read more

Johnson's Orthopedic is awesome as long as we've been coming here we've always been well taken care of. Bill is very informative on what's happening and great with Evan, thanks Johnson's for the best customer service every time. Can't wait to come back when Evan's K AFO's are done :) read more

My son is special needs so patience isn't his best quality. All the staff were especially patient with him particularly Hector who has helped us the last two visits. From beginning to end, we never felt rushed and were greeted with smiles. Both rooms that I have been seen in had a tv available which helped greatly with my sons impatience. But most importantly, even during one of his most extreme temper tantrums, he was welcomed with smiles and warmth. Thanks again for everything. You guys all do amazing work! read more

I am 33 years old and had been going to Johnson's orthopedic since I was 15. I have muscle loss in my feet. The first few years they treated me great but as soon as I became an adult every thing changed. I felt very rushed and not understood. They gave me half fast fixes on my braces or they tried new styles that just made the braces more heavier with bigger shoes. I'm 5'2 and under 90 lbs. and the brace style they gave me was for an adult up to 200 lbs. yes I'm an adult but I'm built small and should have fitted me for a child. And I I'm pretty much walking on my bones because I have no muscles in my feet and they never gave me padding on the bottom of my braces. So I now have Permanente sores and marks on my legs. And I was seen by the owner bill every time. He once called me the princess in the pea because I came in every time my braces would hurt. And he said oh you drove yourself here good for you. I had to end up going to another company to get better and lighter braces. I would not recommend this company especially if you are in a scooter or wheelchair. Their main door is super heavy and not automatic like it should be. I have seen so many people in wheelchairs struggle to get through the front door read more

My Kaiser doctor referred me to Johnson's Orthopedic for a stretched tendon. I was surprised by how much time and care Jan took with me to create a custom foot/ankle brace to correct my problem. I hated the brace at first but over several months found that it helped a lot. When he assigned me exercises to do he was very blunt about their importance along with wearing the brace - so I did them. This has paid off for me and I am very glad I was sent to Johnson's. read more