There's a great neighborhood hardware and lumber store with plants and household items and lots of…read moreselection for everything that they have. The folks that work here are friendly and helpful and it's very close to where we need to be. Prices are great and they have good sales.

Extremely incompetent store that has no idea what they're doing. My order has been delayed several…read moretimes and not one person has been able or willing to help. Lowe's might be too big and doesn't care about losing some random customer and that's sad. Amazon it is!!

5 stars here!!!!!! This place really cares about there customers&there employers…read more Very friendly customer service!! Each year the owner throws a big fish fry. Today was the day that happened. Thank you so much

From the owner: We are a plumbing supply house dedicated to customer service. We offer free delivery in our supply…read morearea as well as provide after hours material sales and pick up for emergency situations via our main phone number.

I enjoy Nelson's for the fact that they have what you need and it's right on the main drag as you…read moredrive through town - right on the price - well stocked and very well maintained and the tombs are friendly and easy to deal with! Thanks for being the friendly neighborhood hardware store!

Called them from Florida today-- answered my call , no wait, no phone trees, Very friendly and…read morehelpful... Highly recommend.. Great family business

Five stars for The Hardware Store! The staff is always incredibly friendly, knowledgeable, and…read moreready to help you find exactly what you need. This is what a hardware store is supposed to be: personal service, good advice, and people who actually know their stuff. Skip the giant maze of big-box aisles and go where help still comes with a smile!

Great store. Just enough to find what you need by not be overwhelmed by the big box shock. Because…read moresmaller stores like this have less, they curate only the best products, and very often even unique products not found elsewhere. Prices are still pretty close to the big guys. And if You've got a chainsaw or gas blower, etc, they are the best in the region with a dedicated shop for this.

Horrible customer service. It took 4 months for them to process a refund because we had the nerve…read moreto write a check!!!!

Every time I've came to this store they never have what I need. It's always a special order on…read moredoors,windows. It's basically a lumber store for the Builder's in the area.

I purchased a Pierce nail gun ($169.97) and nails ($69.99) Sunday, July 2. I oiled it as directed…read more After shooting only 2 nails the gun quit working. Today, July 7, I returned the gun with the receipt. The store did not have any more Pierce nail guns in stock. Although there was one on display, they refused to give me that to me. They said there was one in Siloam Springs, 40 miles away. I had already traveled 60 miles to return the broken gun. For my return, that was defective, i received a refund butI was charged a 20% restocking fee ($33). When I contacted customer service I was informed: #1 Restocking fees were charged at the discretion of the store manager #2 The store cannot remove display items for purchase or return #3 I would have to had purchased the extended warranty for full refund #4 Item would have to be returned unused in original box (hello, how would you know it was defective if you hadn't used it) #5 it would be necessary for me to have upgraded to make the return for full purchase price possible I have done carpenter work for 30+ years. I have purchased items at this store in the past. I'm not new to nail guns. Not only was this item a defective due poor quality, but the stores optional "restocking" fee is unacceptable. Please consider not purchasing from this store unless, if necessary, you are willing to meet all the criteria listed above or you are willing to be a dissatisfied customer with no recourse.

I used to work for HFTOOLS and this is by far the well most organized store. Tools were stacked…read morewell and the crew members were nice and helpful. I am impressed.