I will say the most off-putting thing and reason for this review is the large collection of MAGA…read moremerch right as you enter the store, and some of the staff wearing MAGA gear. I'm there to buy screws, not to attend a political rally. It makes the atmosphere a bit uncomfortable. If you're looking for something specific, they probably have it. Good selection of items, although may be on the pricier end compared to other home improvement stores. The staff are usually pretty helpful and kind, and try to offer multiple options of whatever you're looking for.

Always helpful Has everything you need…read more Customer service is always good and helpful.

Excellent customer service and there is helpful employees when you need them. They saved me with…read morerubber plugs and let me try to see what fit in the cooler I was trying to plug. Thank you Paul for your help.

It's a classic neighbor good hardware store. A little of everything and advice for just about every…read moresituation

Austin has helped me in the past with expertise on products and recommendations. Every employee…read morethat I've met at this Ace Hardware has been above and beyond customer service while being phenomenal in kindness and positivity. Wish this was my local store! Great job Ace Hardware crew

I went into ACE Handwear unsure of what to get or where to find what I need. Kristi was very…read morehelpful, She took the time to show me several choices and helped me to find what was best for what I needed. It was very nice to go in somewhere and not have to struggle to find help and to find someone willing to give you there time and not make you feel like you are imposing .. Thank you Kristi

Incredible service and pricing!…read more We needed locks changed immediately after a bad tenant had moved out and these folks were able to get out to the property immediately and change all the locks. And the price was more than fair.

I called them on a Saturday because I got locked out of my camper. They were able to get me back in…read moreASAP. FYI, yelp says they're closed on Saturday and Sunday but that's not true. They offer 24/7 emergency services.

After going to Home Depot without any luck finding what I was looking for, we decided to try…read moreLowe's. It just south down Churn Creek Rd. Easy to find and plenty of parking. Going in it looks pretty much like Home Depot, but with a different color scheme. Again not a lot of service staff to direct you to where you wanna go. But better than Home Depot though. Walking around I did see the door knob locks, and I did need to replace one of mine to the garage from the inside of the house. I think they call that a "man" door ... weird name for a door I say! Anyways, pick out a doorknob lock. Then I wanted to find the chainsaws. I wanted a small cordless one. I did find the power tools and the cordless chainsaws, but most were way bigger than I wanted to deal with. I wanna keep my feet and hands! I did find some smaller ones, but they were name brands and cost way more than I wanted to pay for something I was just gonna use occasionally. Well, OK, I did get a doorknob lock so that's OK.

This is my favorite Lowes location. I live and work in Sonoma county but I am in this area for a…read morelot of the year too. This lowes has the best people working here. Soooooo nice and VERY helpful. Ill go out of my way to shop here if im doing a project. They are always ready to help you here!

I had heard many negative things about this location, but had never had a problem until today…read more Needed some rectangle shaped plastic thing to deflect the rain and wind. Nice man helped me find an item that was damaged but good for me. He asked another guy about it and said a price- ask for him at checkout. Did, and man 2 provided it. Then some other random guy pops up and states they don't do that, and proceeds to totally change the price. Turns out he's manager. Here's a tip from a former store manager and supervisor. You wait until the customer leaves. Then you educate your team about the correct protocol for the future. Instead, you chose to embarrass your customer, make the cashier forget to enter the discount at all AND lose at least one customer. 'Cuz I will absolutely tell all my friends, neighbors and colleagues. Great Job, Skippy!

The folks here are eager to help and they are very knowledgeable about the products they sell. Come…read morehere for all your hardware needs.

I prefer shopping at Lowes but they were out of an item so I came to HD. I was left very impressed…read morewith the customer service we received from .... Might've been Trevor or tanner? I feel terrible forgetting the name now but anyways, he was passing by with inventory in a cart and asked if we needed help. We really did need help so he stopped what he was doing, looked for the item then ended up using his handy phone to look it up the specific item in store to make sure it was in stock or not. HD ended up not having that specific item but the associate was able to guide us towards an alternative! I love that customer service. We didn't know of others so it was nice that he listened to what we're looking for and gave us a recommendation. It was much appreciated so thank you!

I was needing to buy a cordless chainsaw to trim some stuff in my backyard, and I looked at Harbor…read moreFreight Tools in Red Bluff but didn't find any small ones that included the stupid battery, so the next day I'm headed up to Redding here with a friend and was gonna try Home Depot. This location is on Churn Creek, just north of where it crosses the 44 freeway. Just go north past the McDonald's an it's on the left, can't miss it! Parking was easy enough. We go in and OK, where do we look for what we want. There supposed to be some staff or something to help out but couldn't get anyone. So we wander down some asiles and don't see what we want. OK, I see the tool area, so we go over there. No one to help either. I did manage to find the chain saws, really big ass ones too that might chop my foot off with. I just wanted a little hand held job. I found a couple of options, but wow, these prices are a bit high, OK, higher that I wanted to pay for something I'm gonna use just occasionally. I'm not some pro landscaper. I did look on Amazon and those prices seemed more in line for an occasional user like me. Oh, well, we outta here. I'll say service is severely lacking here, but I guess you know that going into it.

Unfortunately the senior staff is the worst of ever met. The…read moreconfused manager doesn't realize his business depends on treating customers respectfully..

harbor is always been kind to me and i've done busieness with them for 20 years and nver had any…read moreproblems ,theare great, mike johnson