I called Bowen Electric in Waco for what I understood to be a free consultation regarding a…read moreresidential breaker box issue. My goal was to get a diagnosis and a quote. Due to a mix-up, they sent a service technician who not only diagnosed the problem but went ahead and completed the work. When payment was requested, I explained the situation. The manager promptly called me, apologized for the misunderstanding, and handled it exceptionally well. Since no parts cost was incurred (the parts were already in their warehouse), he waived the labor charge entirely. His professionalism and courtesy really stood out. The service technician who worked with my wife was timely, respectful, and professional, and the work itself was done well. Aside from the initial scheduling mix-up, we were very pleased with both the quality of the work and how Bowen Electric handled the situation. I would absolutely recommend Bowen Electric to anyone looking for reliable and professional electrical service.

We needed an electrician and called Bowen Electric. Our electrician Jonathan and his associate…read morewere prompt efficient respectful and did an excellent job. Jonathan had to search to find the right part and did so without being asked. His associate stayed behind and worked the entire time Jonathan was gone to get supplies. I will call them again for help and I would highly recommend them. Great job guys!

A 5-star locally owned company. I had an emergency and phoned (254) 556-2144. I gave the clerk an…read moreaccurate description of the problem. The estimate cost was reasonable. A team of three people came within the hour with their equipment and tools. Their response was quick to diagnose and repair the problem. They communicated with me well answering my questions. They were fast to find the cause of the problem and an efficient, fast working team keeping safety in mind fixing and testing the electric problem. Their knowledge of electrical procedures is outstanding. My situation required a qualified, certified, electrician. The Accent Electrical business is outstanding in performance, quick to come to the job site, reasonable cost, and I highly recommend this honorable company.

just had a recent job completed. we went to bid with 3 other providers. their price was…read morereasonable, quote was well prepared, and I liked their knowledge and approach to this medium size project. They showed up as scheduled and completed the project in a day and a half - as expected. Workmanship and communication were both good. will use again.

I like to keep this review updated, since I have Bell Plumbing out multiple times a year. Service…read moreis still absolutely amazing. Cody and Jaylen came out to service my water heater this year, and again, I just really love the team. They are prompt, super professional and just the most friendly guys you will meet. Brandon added an enclosure to my water heater earlier this year, to help prevent any freezing issues we may have in the winter. He was great, and made sure the work site was left perfect and went above and beyond to make it all look tidy post-install. Even though Ive never met Jenna in person, she is just a delight to deal with, always gets me on the schedule promptly, and always gets me the answers I need, which is super helpful, because I am out of state. I recommend thwm to everyone, and I was lucky to have found such a reliable company to help me with all my plumbing needs. Thank you!!

I do not recommend this company as they avoided my attempts to get a quote for service after I paid…read morethem for the overpriced initial visit that was said to be free by the receptionist. My texts went unanswered for over a week and my calls kept getting forwarded to voicemail. Once I stated I would put a review online I got an immediate response that they are not interested in working on my project that the receptionist was confident about them fixing during the initial phone conversation. This is not acceptable and if you are not confident in doing a job this should have been said during the initial overpriced site visit. Thank you.

We've been using this service for over a decade, Shawn has been taking care of us for years, and…read morehas always given outstanding service. We get our chimney cleaned/checked about every two years, as we use it every winter. We burn only hardwoods, so we minimize build up, but having experts check things out is a necessary expense, when weighed against the possible hazards. This last time we also had the dryer vent cleaned, and they offer a discount when you combine services. Rick took his time and did a good job on both the chimney and vent, and explained everything well. I'm glad there is a local company that can provide this expert service. Will be using them as long as we're able!

So informative and friendly and helpful Good prices and honest. Took the time to explain in detail…read more Sales great products

Replacing a hose bib and two clean out caps cost $333.28 when I was quoted $160 per hour plus what…read moreever parts they may need. I know there's mark up and other stuff but you be the judge? Also the work was not done that great neither, couldn't sweat a hose bib on so they drove somewhere taking about 30 min or more... so now my outside hose bib sticks further away from house. I guess you pay for there inadequate work. I thinks for sure NOT going to use again. Update: The lady in the office was very nice and reasonable. She did take it from 1 1/2 hours to 1 hour, making it $253.28. Still high, but not way overpriced. I had to drive to get my original check and give them the new check. I added photos showing the hose bib sticks out more, and the cleanout didn't get screwed down. With a little cleanup on the threads, it will be fine. I guess I have to fix that myself. I'm keeping this review as is because that was my experience, and I still will never use them again.

First I want to say Dave did an excellent job repairing the outdoor sewer line. He explained…read moreeverything thoroughly, was on time and handled himself very professionally. However, I am very disappoint in Smelcer Plumbing for 2 reasons: 1) I was not informed when I scheduled the estimator to come out to look at the job that there would be a $250 fee for running the camera thru the pipe - even though it had already been done, I pinpointed where the pipe has issues. 2) I was quoted a price and then had it switched on me after I had spent time and money to get property ready for your workers with the understanding our bill would be reduced. Original estimate was $1600 which included removing tree that lay on top of the line. However, I was told that the estimate would be reduced by $600 if I had tree removed myself because y'all would not have to bring in equipment to remove tree. Based on this verbal conversation with your employee, I hired someone to remove the tree to get ready for your work - and anticipated the bill would be around $1000 based on my conversation with your estimator. I was extremely surprised when I removed the tree and called to get y'all to come out to replace the line to learn my bill would be $1250 instead of $1000 after the estimator talked to Brett, the owner. I spent time and money to have the tree removed based on your estimator's information -- only to learn Smelcer had changed their opinion on what it would now cost.

Called and set up an appointment for Alvin to come out and visit about window replacement at my…read moreresidence. Approximately 30 windows. He never showed up. No call to cancel just never showed up.

ROI Home Improvements just completed our whole house new window install in our stucco home. We had…read moregotten over 10 quotes for window replacement and this company had THE best presentation, knowledge, price and no pressure attitude that as a home owner making an expensive investment could want. Then, from that moment of signing 'on the dotted line' they were professional and communicative with all aspects of our job. A phone call or text to let us know arrival times, final measuring, window arrivals, etc. Once at our home, they were quiet, clean both inside and out and replaced our windows in one day. (Granted we had 'only' 17 windows all in a single story home.) We live in Georgetown, about an hour drive from Waco, and they were willing to travel to do the presentation and install without complaint, and yes we had other window companies complain about the drive to our home; and did the best job any home owner could ask for. Give them a call, you cannot go wrong for at the very least asking for the quote.

Outstanding service. We were in a bit of a unique situation because they did work on our water…read moresystem before closing on a new home, and we ended up paying for service that we thought would be paid by the other parties involved. It was a miscommunication, but the owner of this business made it right! They were professional, did quality work, and worked with us on payment so all parties were happy. Would recommend!

I have had incredible service every time I have called and utilized this company for drainage or…read moresprinkler issues. Wes, especially, has been highly informative and helpful with each visit, from minor sprinkler problems to major drainage solutions. Their pricing is reasonable, in my opinion, and they are transparent about how long a project may take and give an itemized list for pricing, so you can see for yourself where the money is going. I cannot recommend this group enough for all your irrigation, sprinkler, and drainage needs.

We have used Haught over 15 years and two homes. They were the installers for our current home of…read more13 years. We have maintained the annual service contract (2 check-ups/year; parts discount and service guarantee) throughout that time. We get prompt and quality service and have had no complaints.

Absolutely worst HVAC unit I've ever experienced. My 15 year old unit that was replaced with this…read morenew, "better" unit was extremely better than the junk unit Haught installed. My previous unit could cool our first floor better by at least 10 degrees even with low coolant. This new unit is unable to cool below 76 degrees. Our old unit could maintain low 60s even when temperatures were at and above 106 outside. Thank you for our $9k downgrade for our house Haught AC. Living up to your name by leaps and bounds! Great job! -Craig Ratliff