I went here in February for a haircut and partial highlight, and based on my experience do not recommend them. I received partial highlights that were very brassy and looked grown out the second I left the salon. I spent the day of my appointment really disappointed and bought blue shampoo to try to brighten the tone, which didn't work. I decided to call the salon and the owner called back and had me come in to fix it. I drove 30 minutes back to the salon, and when I got there I explained what I didn't like, and the stylist asked me what I wanted to do. Since I'm not the stylist I reiterated that I wasn't sure but explained the problem. He did a quick toner and dried my hair, and I felt much better. The next evening I washed my hair and all the toner came out and my hair was back to where it started. At that point I didn't feel comfortable going back because my concerns were given such a temporary fix and weren't taken seriously. An experienced stylist should know that toner wouldn't last and that I wouldn't be happy in the long run, despite the $300 price tag. I gave it a few weeks to see if I could get used to my hair, but hated it every time I looked in the mirror, so I made an appointment with a different stylist at a new salon. When I told her my experience she said she would have guessed it had been a few months since my last appointment, not a few weeks based on how brassy and grown out it was. She recommended I reach out to the salon and request a refund of some kind based on how my hair looked. I took her advice and emailed JolSalon with my concerns and photos of my hair. After a few weeks no one responded, so I called and left a message explaining that I'd like to talk about my experience. No one called me back so I emailed again asking to talk about my concerns and my experience. It's now been two months and no one has responded to me. I'm disappointed that they have handled a poor experience in such an unprofessional way. If a refund isn't available then they should be open to hearing about my experience so they can learn from it, but nothing. I strongly recommend you avoid this salon. read more

JoLsalon - Face highlights look grown out after one day and were not blended. - Hair Salons Near Me - San Diego, California

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I searched Yelp for a reputable salon with a stylist I could trust and decided on this one. I genuinely appreciated the skill level and knowledge of the stylist I booked with. They worked carefully to keep my hair strong, soft, and healthy throughout a 9+ hour treatment, which I did value. However, despite the time and effort, I left my appointment very disappointed. Prior to booking, I clearly discussed the details of what I wanted. When I arrived, I specifically reiterated that I did not want my roots touched and that I wanted a high ombré. By the time my hair was fully bleached, the day was over and I was exhausted. Unfortunately, I left with jagged, block-like streaks that stood out dramatically and vibrant fuchsia colored hair instead of a pastel pink. Thankfully, I was offered a complimentary correction and returned the following week. However, at the start of that second appointment, I was told I would need to pay to have my roots fixed because it was "not what I asked for." and refused to correct my hair to pastel pink. This was confusing, as I had clearly communicated my request multiple times and had even shown reference photos. At that point, knowing I would have to pay either way to correct my hair, I decided to proceed. In total, I ended up paying nearly $800. I'm still unsure how there was such a miscommunication. I was clear and precise in my explanation, repeated myself several times, and provided visual references. Additionally, I was given a quote prior to my first appointment. My stylist was aware of my starting color, the desired shade, and what the process would require. Yet after nine hours, the final price was several hundred dollars more than originally quoted, reportedly due to extra product and multiple batches being needed. On top of the second appointment? The lack of cost transparency was disappointing. Overall, I was disappointed not only with the final result but with the experience as a whole. I've had this exact same service done at other salons in the past without spending that many hours, paying that much, or walking away with results I didn't ask for. My stylist was also late both times to our scheduled appointments. Unfortunately, I do not plan to return to this salon. read more

JoLsalon - Block-like streaks, poor blend, little to no ombre affect except in the front. - Hair Salons Near Me - San Diego, California

I swear by Raylyn! I quickly explain what I'm looking for and she gets it immediately, I always leave happy. Will be back as long as I'm in San diego:) read more

JoLsalon - I swear by Raylyn!! I've been to her twice for a cut and I leave feeling so good. Will be back as long as I'm in san diego. - Hair Salons Near Me - San Diego, California

Amanda and her salon are fantastic. The open air loft, massage chair while getting your hair washed and decor all add to a relaxing experience. Have been going there for cut/color for over a year. Saw a bride makeup and hair the other week that was stunning. Magazine worthy. read more

I went there for the first time and was greeted by Nikki. She was very friendly and did an unbelievably great job with my hair. I enjoy the salon a lot. It was well decorated and clean. I will definitely go back again. Maybe I'll get my hair dyed pink like hers. read more

I want there today for hair cut! OMG! Niki is as only available hair stylist and I wanted to trust but that was a big mistake! I asked her to cut bob hair style and blow out. She was able to do non! She was so slow! At the end I asked her to stop blowing because I was in rush! When I came home I opened my hair and straightened my hair to see how was my hair cut! Omg ! I can not even use open hair now! I have to wait until It grows to have another hair cut! Add to this she charged $92 to get this awfulness!!!!!!! I would never recommend Nikki!!!!! I am Not sure about others! read more

My little angels wanted new hair styles and I wanted to treat them like princesses. So, we began our search for the perfect place. I'm grateful that we found this place. We booked appointments with Heather. She was every bit the welcoming professional that I would have wanted. She didn't treat my kids like children. They were treated with the same respect as any woman going into the establishment. Their opinion was listened to, actively. Not only was Heather great, but the environment solidified the great experience. The other stylists treat my daughters the exact same way that Heather did. Overall, it was a phenomenal experience, and we've returned a few times since. The experience is consistent. read more

Love this salon, my hairdresser Nikki now works here and I couldn't be happier. Super professional place, very clean and conveniently located. The owner is a really nice lady too. Very modern salon and they have all the cutting edge services & products. Could be warmer in there but, high ceilings- what can ya do. I'm sure in summer it's no biggie. read more

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I just went through a big life change really wanted a hair style to match. I was so excited to go in for my haircut. When booking the appointment the website said my service would include a consultation and the stylist would discuss different styles to compliment my face shape and hair type. When I sat in the chair I provided a few reference pictures of what I wanted (an edgy layerd vibe) and also told her what I did not want. I did most of the talking I was barely asked any other questions. I was just told I'd be getting a "cute layered look". When she was done cutting it she styled it curled so I didn't really get a good idea of how the cut looked since it was not straight. When I got home I realized I had absolutely no layers and one side of my "curtain bangs" was shorter than the other. There was basically no difference and I walked out looking pretty much the exact same except at least I had healthy ends? I paid $100 for a haircut I could have gotten at super cuts. Very disappointing experience. read more

Raylyn was amazing!! Super content and happy with my haircut! She took detailed time on it and was super friendly! Thank you!

I called and made an an appointment they told me I would receive a confirmation text but I never did. when I went in for my appointment they told me they didn't have me scheduled even through I remember talking to the women there. they offered to reschedule me but at that point I was no longer interested in going to their business. read more

Super clean salon, friendly staff, love the washing station chairs. Danielle cut and styled my hair, she was awesome. Listened to what I wanted and gave great input on what would look best. Very knowledgeable and helpful. Will be back again! read more

Nikki gave my blowout and I couldn't be happier. She was friendly, professional and used the RevAir on me so I got a sleek look without a ton of heat damage. 10/10! read more

JoLsalon - Ready for gorgeous. - Hair Salons Near Me - San Diego, California

By far the most devastating experience I've ever had getting my hair done. I went in for a full highlight, haircut and blow dry (listed at $200 on the website). I asked for a golden blonde with face frames and left with almost BROWN hair - the darkest it's ever been in my life. She charged me $350 ($400 with tip), and did not consult me that it would cost almost double. I also asked for a trim and she cut almost 3 inches off my hair. I went back 2 days later to have it fixed and re-lightened. I asked to take my face frame down closer to the root because the stylist shadowed it too much the first time. She ended up bleaching all of my scalp around my face (which burned) and not blending it into the rest of my hair, so I had crazy contrast between the front pieces and the rest of my hair. This was the most insane-looking, unprofessional hair-dye job I've ever seen. I looked like I was wearing a costume, it was a joke. After washing my hair a couple days later, my hair was breaking off from bleach damage. She literally killed my hair follicles at the root. Obviously I did not want to go back to have it fixed AGAIN, so I went to another salon and told them what happened and they were horrified. They had to shadow my roots back in, and now my hair looks better, but much worse than what I originally started with. The first time I went to this salon, I had the BEST experience, but that stylist doesn't work there anymore. It seems like stylists tend to rotate in and out of the salon pretty quickly, because the website had an entirely different team when I went to book this time. Huge red flag. Overall, this has been an absolutely devastating experience with a stylist that clearly does not know what she's doing and is completely out of touch with any sort of modern technique. I have multiple important life events coming up and my hair is a mess and there's nothing else I can do now because it's too damaged to have re-done. read more

I was on a time crunch for a bachelorette event and had asked my boyfriend if we could stop by real quick for a walk-in. Caitlin did a wonderful job. After learning of my situation, she was able to schedule me in real quick, got both me and my boyfriend water, Always consulted me on decisions to make sure my haircut was catered to my preference. And she did it in a timely and professional manner. If I was in town more often, I would definitely come back here. Please look for Caitlin and you won't be disappointed! read more

JoLsalon - Caitlin's business card - Hair Salons Near Me - San Diego, California

I brought a year's worth of pandemic hair growth and roots first to Danielle at JoLsalon. She was so wonderful -- cut it in beautiful layers that let my highlights grow out without looking so bad and encouraged me to not mess with it if I wanted the grey to come in. I was sorry when she moved east but not at all sorry that she recommended Fernando who, after two haircuts, is my favorite stylist ever. Or right up there. The first time he cut my hair, it came out exactly as I wanted: long, lighter layers. The cut made my drab natural, graying hair look happier. Yesterday was the second time, and he added a few touches I love. He is a dream to work with, very responsive and very skilled. I have been continually impressed with the space at JoLsalon - open and airy and attractive and clean. I have been just as impressed with how the management and staff has handled things during the pandemic. I never feel nervous going there. Masks are worn by everyone at all times, everything is super clean, and the payment is totally contact-less. I first turned to JoLsalon after my regular and wonderful stylist moved away and after my experience there, first with Danielle, and now with Fernando, I feel like I landed in a great situation. Great location, plenty of parking. read more

I came into the salon with a general idea of what I wanted, and I'm so glad my hairdresser Atousa at Jol Salon has such a great eye for hair, because she helped direct me to a cut and color that I absolutely love! She also gives me heat products to get my dry hair healthier! ya read more

My husband and I both got haircuts we called and within two hours they told us we had appointments went in had our haircut and we really liked how professional it was and they did a very good job. We will go back. read more

I came in 2 weeks ago to trim 2" off the ends of my very long hair down to my butt. I usually wait a bit longer to trim it than I should however I do not use heat products, I do not dye my hair and my hair is healthy. I left in a hurry to catch a flight.. it looked even and felt shorter than normal. As I was walking home I realized how much she cut off and I was devastated. 2 weeks later and I am still so sad that my hair is not even past my nipples. She cut off more than 7-9 inches!! I went in today to express how much it has affected me since it will likely take 8 months for it to grow back and I was hoping for an explanation, an apology and some validation in hopes that I could gain some trust and bring my business back another time as I am aware mistakes happen. This is not what happened, she gaslit me and was just rude, zero costumer service skills. I hate writing negative reviews and this doesn't make me feel any better but I truly hope she learns to treat her clients with more respect, dignity and empathy. I am deliberately leaving out the name of the person, they know who I am speaking about and another there seemed to side with her so now I think the salon as a whole that is a problem. She said I should communicate better, however I believe the one holding the scissors is responsible for educating the client on exactly how many inches they are going to cut off. Attached if a photo of how long my hair was a month prior to coming in for reference. read more

JoLsalon - Hair Salons Near Me - San Diego, California

The quality, consistency and professionalism of this salon never disappoints. I've had several different stylists here over the years for simple but challenging thick hair cuts and grey cover color. The staff, service and Loreal products have always been excellent. If you don't have a stylist and are looking for a short- or long- term relationship with a hair professional then this salon is confident choice. read more

Sophia is the BEST! She has incredible attention to detail and I could not be happier with my hair! She made sure that all the changes I was making would be a healthy choice for my pretty damaged hair. I appreciate that she took the time to make sure my hair not only looked healthy but is healthy. Also, the salon is very good about social distancing and doing everything they can in the midst of the Covid-19 chaos. I'm so happy I finally found a salon here in SD and I'm so happy to have found Sophia, she really is the best! read more

JoLsalon - before-blotchy color from a bad at-home dye job, dead ends, no frame for my face - Hair Salons Near Me - San Diego, California

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Needed a salon for a men's cut. I have a full thick head of hair that is not a simple cut. Moira did an excellent job, taking her time in cutting, trimming and texturing my hair. It was exactly what I was looking for that allows me to simply run some pomade through my hair and go. Thanks Moira. read more

Never had such a bad experience at a salon! A very nice place with massage chairs and whatnot, but I've had much better service at less fancy salons. I just went in for a quick root touch up, but after my stylist was done, the red at my roots was so bright! They also used a toner to touch up the red I already had, and it looks more brown than red, so I have bright red roots and brown on the bottom. It does not match at all, and neither look the way I wanted. I had to leave to get ready for a flight later in the day, but they kept saying I needed another dye in my hair for 30 minutes to make it right, then extra time for drying and styling. I didn't have that time at all. Very disappointing, because I was going on a big trip to Las Vegas and wanted my hair to look nice. They did put a toner in really quick to tone it down and did not charge me, which was nice, but I came back later to get it fixed, even though I didn't really trust them. They did not have the time to see me except during work hours. Other salons are saying it will cost a $200 base fee plus $60 per hour to color my hair because they have to correct all the damage this salon has done. So now I'll have to spend upwards of $200 to get my hair fixed, since they messed it up so badly.... Plus, the cell service is very bad. read more

LOVE LOVE LOVE Sophia at JoLsalon!! My boyfriend gets his hair cut by her as well. Sophia does an excellent job with my long blonde hair and partial balyage as well as men's cuts. She always of listens to all of our questions and concerns to really understand what we are looking for. I would highly recommend Sophia to anyone! Thank you for taking such great care of us Sophia!! read more

JoLsalon - Hair Salons Near Me - San Diego, California

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Make sure you call them to make an appointment because they DO NOT honer your on line appointment. I made an online one, showed up on time and they didn't have a clue I had an appointment. Didn't even tried to accommodate us, having an empty salon. So disappointed. Never going back. Thank read more

I really wish I could give this salon a better review. This is my second time here, and I left so incredibly disappointed this time around. While the salon is high end and the massage chairs at the shampoo bar are amazing my hair cut was nothing like what I asked for. I went in asking for a just above shoulder length cut with some layers. And was very specific that I needed to be able to tie my hair up. I even reminded my stylist multiple times early on. At one point she cut a piece towards the front of my face really short, much shorter than I expected. So again I reminded her that I need to be able to tie my hair up however it was clear at this point that I was about to be very disappointed in my cut but that it was too late for it to be remedied. After all is said and done I ended up with a Bob that is a good 2-3 inches above my shoulders and cannot be tied up at all. Needless to say I don't plan on going here a 3rd timr read more

Megan is awesome! I am sad that I won't be back anytime soon. I ran out of time and didn't get my haircut before I left for our vacation. My hair was having a bad hair day every day since I got here. Maybe its the water and the hotel shampoo. I tried but it felt like straw. Going to an unknown salon and hairdresser is a little risky but I also thought it might be a treat to have my hair done for the party. Megan put me at easy and talked with me about what I wanted and what I was looking for. I really only needed a quick trim and clean up. After washing my hair she gave me a wonderful head massage and put a hot towel over my head to let the conditioner set. She used United shampoo and conditioner which was really nice. The chair was so comfortable. It gave me a massage while she washed and it was actually nice. It wasn't one of those chairs with hard bumps poking into your spine. The movement reminded me of ocean waves riding over my back. Megan took time to cut my hair evenly but was still so pleasant to visit with. I really enjoyed talking with her and it didn't seem like small talk that can get awkward. She dried and styled my hair and it looked nice but natural and not overly made up. She gave it some volume and gave me some styling tips. It was nice to hear that my hair is healthy without feeling pressured to buy stuff. She did also explain how a good product is worth it and after using bad shampoo I do half to agree with her. The salon is big and open but also cozy and not icy. They offered both me and Mr. G a beverage when we arrived. The service is outstanding. There were a variety of women getting their hair cut and styled. A bride was there and she was calm and looked amazing. Not many places do up dos and wedding parties but they do and without all the craziness. I wish I would have had more time to have my eyebrows and make up done. My cut and style was $65 which was a bit more than what I typically pay but it was worth it. Paying less for a bad haircut is out there and nothing I want to take home as a souvenir! If you are from out of town like I was don't worry they will take care of you! read more

I went in for a birthday haircut, a gift from my Mom, who knows that I never do anything for myself. It had been a few years since I had gotten a much needed haircut, and I was feeling a bit nervous. ( truth be told, I was hiding a monster under that bun.) I had Shayln as my stylist. She is a talented rock star! She made me feel welcomed, and was very down to earth. The transformation that she achieved today was nothing short of a miracle, I'm surprised that she didn't need a nap afterwards. Shayln deserves much praise. I am so thankful for her care, compassion, and talent. I am so very appreciative of her artistic skills. I received immediate positive response from everyone, based upon her work. She truly deserves praise, and a reminder that she is a true Artist. I highly recommend the JOLSalon. Thank you, Shayln for truly making me feel special and gorgeous again! read more

JoLsalon - A cheeky before and after. We discussed it in the salon, but it was too late. - Hair Salons Near Me - San Diego, California

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I used JOLSalon for mine and my wedding party's hair and makeup back in May - and they were absolutely fantastic! First off, we booked Sam to do my mom and I's hair - and we went for a hair trial about the month before the wedding. She was so friendly and easy to work with and did a great job of making our hair "visions" come to life - we knew then we'd picked a great spot! On the day of my wedding, we got to the salon at about 10am and had the salon to ourselves until about 1pm (about 9 total people, including bridesmaids and moms!). We were able to bring in finger foods and drinks and it such a fun little pre-party. Sam did my hair and London did my makeup, and I absolutely loved everything they did. I don't typically wear a lot of makeup, but London made me want to wear it more often - I need to learn his tricks! I felt like myself, just a much better version!! My hair stayed intact all night long and even looked halfway decent the next morning :) I don't remember the names of all the girls who did my bridesmaids hair, but they were all so nice and fun and everyone loved their hairstyle. I would absolutely recommend JOLSalon for wedding hair and makeup - so glad I chose them. I plan on going back to see Sam soon to get a trim and color! I felt very relaxed and welcome at JOLSalon and was so pleased with the results! I've added some pictures of our party for you to see! read more

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Got my hair done last Friday with Sophia. She gave my unruly curls a great hair cut that brought them back to life. She also did some great highlights to brighten up my hair for the summer. She was really knowledgeable about curly hair and recommended some great products for me to start using. Will definitely be going back! read more

JoLsalon - After - Hair Salons Near Me - San Diego, California

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Elle did a blow-out yesterday and I'm in love!! She did an amazing job from the relaxing scalp massage to the finished style! Thank you Elle for an amazing experience that ALL blowouts should be! Xo Jordana read more

I absolutely love this salon! Sophia has been so amazing in making me feel and look my absolute best! She is sure to take care of me and I feel she really listens to exactly what look I am going for. Her strong attention to detail is outstanding and she always exceeds my expectations. read more

I called for a last minute blowout (literally called 30 min prior to showing up) and they miraculously had an availability. They kindly offered refreshments upon arrival. Fernando was my stylist for the day and he was so kind and polite. He periodically would ask if I was comfortable as there were times I was quiet. I was simply just enjoying the service as it was quite relaxing. All the products he used left my hair feeling soft, voluminous, and just straight up leaving like a model. Plus that Dyson Hair Dryer in itself was so cool. Fernando provided an amazing service today, he was gentle with my hair yet they entire blowout itself was quick and precise. I'll be sure to return again to try their other services. Thanks you, Fernando! read more

After doing a Google search for Kerasate salons in San Diego recently I discovered JoLsalon. My initial appointment was for a Kerastase Fusio Dose treatment with Fernando who was great and very knowledgable about which line my hair most needed and why I should put the bond repair stuff away that really wasn't helping me. Just because of which day/time I needed for my next appointment I ended up seeing Elle who did a great conditioning treatment (also Kerastase but slightly longer and heat-activated) and then gave my hair a nice blow out finished with some light, beachy waves. Just saw Elle again today for a long-overdue cut and toner treatment - she took my hair from yucky yellow to a perfect (aka just the right side of ash) cool blonde. Definitely struggle to find people who cut and fix my hair color the way I like/envision, but Elle nailed it on both fronts - thank you, Elle I LOVE IT! read more

I got super lucky to have Elle! because I had never had a hair stylist like her here in US(I'm from Japan)before and she has done exactly how I wanted my hair to look!! I definitely will come back again and recommend Elle. read more

JoLsalon - Hair Salons Near Me - San Diego, California

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Sophia is amazing! My hair has been so much healthier since going to her and she is always honest when telling me what is going to work for my hair! I highly recommend going to her! read more

I was so thrilled to book here at the last minute when my schedule didn't allow me to make it to my usual salon. Sophia is so fun and is like a friend already. read more

JoLsalon has provided me excellent service and quality hairstyling for the past few years. As a male customer, I am particularly impressed with their understanding of men's fashion. Also, the online booking system makes scheduling appointments effortless and highly convenient. I am always confident that I will receive a stylish and professional haircut when I visit JoLsalon - even when I change hairstyles. read more

I went in to see Caitlin after seeing her work on Instagram. She is amazing with hair color! She fixed a bad coloring job I had from another salon and fixed the bad cut I got as well. Not only did she do a fantastic job, and was super sweet and kind. The salon is in such a nice space and open feeling. Parking is super easy. Salon is easy to get to. read more

Great place with super nice staff & owners. I get my haircut from Suriya (sp?) and he is a true pro. Seriously good place and worth the little extra cost. You can make appointments online which is convenient and they are very accommodating of drop-ins. read more