I had a bracelet repaired here, but shortly after getting it back, it broke again in the exact same…read morespot. Instead of fixing it under warranty, they charged me again and said it would take a week. After waiting eight days and driving an hour through traffic, I arrived only to find out it still wasn't ready. I finally picked it up yesterday--and today it broke again in the same place. This time I will go to someone else to get it fixed. Over $100 down the drain. Very disappointed with both the service and quality.

Hilda and Marina are friendly and professional. I have used them for primarily watch batteries but…read morethey also do jewelry repair as well. Prices are reasonable and the location in the mall is convenient.

High quality work and amazing customer service. Jeff is the best. He caters to your needs and makes…read moresure that you are satisfied with the product that you are paying for. I will only go to Wolf Diamonds for my diamond needs from now on. Well worth the price.

My beautiful fiancée always dreamed of having a ring from Bryan and Wolf Diamonds. Bryan's dad was…read moreher neighbor growing up, and their families became close over the years. Bryan was incredibly helpful throughout the entire process--from start to finish. The ring we received is absolutely stunning; it makes Cartier look bad while still being affordable! Bryan has earned a lifelong customer. You won't be disappointed working with Wolf Diamonds!

I previously reviewed and praised this business for being a locally-owned jeweler who took their…read morecustomers' needs seriously. I knew the prices were high, but enjoyed getting to know the family who run this shop. Unfortunately, they have hired others to help with repairs and don't communicate fully to the customers the effective outcome. I brought a beautiful Our Lady of Guadalupe pendant in to re-affix the lady to the backing. The soldering done removed the gold accents. When I returned thinking I was given a different piece by mistake, I was told matter-of-factly that is what happens. My daughter was very disappointed since this is a special item to her! I was not given any apology nor any offer to correct the problem. Thankfully, she found another online and purchased her own replacement. The owner's wife told me that if she could find it for the price she should buy it! No thought about our great disappointment and stress this caused even though we found a remedy without Almaza's help. No refund for damaged item.

Genuine high quality. Real craftsmanship. Beautiful work. My recent visit was for a piece that…read moresuffered metal fatigue, the repair could not have been easy, and I am delighted with the result. They have many beautiful pieces designed and made in house. The next time I have a custom design in mind I will come straight here.

We had such a wonderful experience meeting and working with Mr. Ben and his wife, Linda! We learned…read moreso much about jewelry / stones during our time there and simply enjoyed hearing his stories and the history his 72 year tenure in the industry brings. We feel much more confident in the jewelry purchases we have made after his appraisals and are better equipped to purchase more quality pieces going forward. We will certainly be back and will refer friends & family!

Wonderful to meet the Gordon's. They were both so helpful, informative, professional, and so…read morelovely. My appointment took about an hour. He was through and explained everything he was doing! I already have one friend coming to see him soon and I will refer anyone else to the jewelry judge!

I've been here several times to get my jewelry cleaned and have always been very happy with how new…read moreand shiny everything looks afterwards. Mason was very helpful and was able to get my jewelry cleaned and polished while I was in the store! Will definitely be coming back!

I would never buy anything else here ever again and I would never recommend this place to anyone…read more Not even my worst enemy. My husband designed and bought our engagement ring here in 2017. The attitudes we get everytime we're here is astonishing. Especially from Gigi - who was the original sales person. It's ridiculous. Everytime we've come in since original purchase is we're told there was no original purchase even though the original sales person remembers. Their system can't find the order. Then can magically find some details under my name which makes no sense because it was a surprise engagement. My ring got resized recently (my husband was told at sales time lifetime resizing - but they declined this and advised it was full price. They eventually wavered and gave it to us at no cost which I did appreciate) and I realized after a few days I picked it up that there was a massive gap on one side that I hand noticed before. So I brought it back in. Of course I get an attitude about it. The First lady told me that it was my fault there was a chip on it. Then she took it to the jeweler who stated he's NEVER touched my ring ever in his life. Again, we bought it here, have had it resized once before this resuzing and then it had been resized a week prior to this interaction. Long story short - Mary (who is the most helpful person in this store) said she would take care of it. Would be completely redone. They called us and let us know it was completed. All better. I go in and it's almost exactly the same. Barely any different at all. They take us back to the jeweler who tells us that it's the head is crooked and the only way to resolve would be to get a whole new head. At their expense. Great, let's get this taken care of. I even at this point offered another solution where we would take on some of the cost and maybe upgrade the ring. We were told we would get a quote by the end of the day. We left again and less than 2-3 hours later we get a text with a video sayings it's completely fixed and resolved and we can come pick up the ring. No quote. Here we are again, at the store right now and it's still imperfect which I'm just at this point going to settle for because I'm so massively over this place and the customer service we've received. Never ever again.

This company custom-made this cross that I got my mother for Mother's Day. They make their jewelry…read morein-house in their quality is unmatched.

Jesus and Nareg were so fun and helpful during our selection and design of our wedding bands…read more Such beautiful jewelry selection and even better service. We enjoyed several visits to finalize our bands. They welcomed us back and I think we will return for future jewelry purchases.

I had a great experience with Hinz Jewelers. Nichole kindly took time to make an appointment with…read moreme to speak about creating on a custom engagement ring. She walked me through the process, and give me recommendations on creating this custom piece. She was very transparent with pricing and gave me a reasonable quote. Overall the environment was very friendly. Mr. Hinz also took time to speak with me about their process. I feel that I could trust them in creating a high-quality piece of jewelry. I would absolutely recommend Nichole & Mr. Hinz for your custom jewelry needs.I appreciate their professionalism.

A great company!! I brought a very special ring in to be sized, the first time it was not the fit…read moreI wanted, so they kept it another week and it came out perfect!!! I am proudly wearing my David Yurman ring that belonged to my mom! The staff was warm and welcoming and never made me feel like I was bothering them - I'm picky lol Definitely recommend for and jewelry repair or even to purchase from. Will definitely be back in the future!!!

Marla found some special earrings for my grand daughter. They were just what we were looking for…read more In addition she arranged for the posts to be longer to allow for some extra room. The earrings are perfect and my grand daughter loves them. Thank you so much!

Absolutely love this establishment! Marla helped me design the perfect engagement ring and wedding…read moreband for my wife. Marla also helped design several other pieces that my wife loves! If you need any form of jewelry, I highly recommend visiting Marla's Gem Creations! Everyone there has a high level of customer service, and they care about their customers.