This will be the only jewelry repair store I will use moving forward!!! The customer service is top…read morenotch and their work is impeccable! I had several very sentimental pieces that needed to be repaired and I am so glad that I chose Silverlust! Even if I didn't live in the area, I would still make the drive to them! Perfection all around!

Stunning one of a kind and custom made pieces that are heirloom quality. Small place with great…read moreknowledge and experience that can't be found with a large commercial-cookie cutter jeweler. Personable service with "Christmas like magic " designs. Not your over-the-counter, high priced, bubble gum machine jewelry.

Great care for the customer. Listens well and provides what you need whiteout trying to up sale you…read moreon what you don't want.

Great family own jewelry store. The moment I walked in I was greeted and immediately attended to…read more Jason provided several options ranging from low to high in price to resolve an earring I kept losing due to an unstable screw back. I was happy with the solution and will definitely make this my new preferred jeweler.

Very nice and knowledgeable watch shop! The staff was very helpful and I was able to resize my…read morewatch bracelet for a good price!

This is a tough review for me to write, and honestly I went back and forth between three and four…read morestars. I recently brought Little Watch Shop a Rolex that needed repair. The crown had fallen off, and there were some additional issues that needed to be addressed. The total repair was around $800. This particular watch is important to me. I bought a new watch when each of my children was born, and this is one of those watches. I purchased it new, still have all the documentation, and have owned it for years. So it has considerably more sentimental value to me than just being a Rolex. The shop itself was professional and communicative. They called me back, kept me informed, and the overall service experience was good. I've dealt with other watch shops that felt inconsistent or even a little sketchy, and I never got that feeling here. Where I'm disappointed is the actual outcome. They weren't able to replace everything with genuine Rolex parts, which I would have strongly preferred, and more importantly, after the repair I was told the watch is no longer water resistant to the point where I should swim with it. That's a pretty significant downside for me. After spending roughly $800 repairing a Rolex, I didn't expect to end up with a watch that I now have to remember to take off before getting into a pool. It changes how freely I can wear a watch that I've worn and enjoyed for years. In hindsight, I probably should have sent it directly to Rolex, particularly given the sentimental value. I may still get a second opinion, although I've already spent the $800. So this is a difficult one. The shop provided good service, communicated well, and I don't have anything negative to say about how I was treated. I'm just disappointed that such an expensive repair left me with a watch that has an important limitation it didn't have before. Four stars for the shop and the service, but probably closer to three stars for how I feel about the end result.

Kristi Our losing out diamond out of our 60 year old wedding…read morering was an impending sad and sentimental journey! Our low spirits were raised by you - personality, professionalism and your "being" - saved our experience making it so wonderful! Thank you!! Joyce and Dick Fenn

Remarkable experience start to finish…read more This was my first experience at Zadok and it will not be the last. We came in for a few reasons, quite differently. One, a simple watch battery replacement. The other, a well-deserved wedding ring upgrade. Battery replacement had a few hiccups but solved and fine. Yeah, we might have bought another Cartier the same day. Let's talk about the ring experience. Our Ambassador, Kristi Patricia, was amazing. Her knowledge and dedication to our experience was remarkable. We met for a consultation where we discussed my wife's wants, expectations and desires. It was a personal, special experience. After showing us some samples, she then went on a 2-3 week search for a stone that fit. When we returned, she nailed it. Every stone was brilliant. And my wife picked her stone. A few weeks later and we had a new stone in a new setting. Magnifique! All that matters is, my wife loves her new ring and we owe it to Kristi and the Zadok Family. Customer for life.

The man working is super nice and does a great job. I came it close to closing but he fixed my…read morewatch band for me on the spot and for only 24$. It was super speedy and looks wonderful. I will definitely come back again

Overpriced & bad quality! Had an item repaired that broke right after I left the repair store…read more They charged me $60 for a clasp replacement which was almost what I paid for the bracelet itself. The clasp broke a week after they fixed it. They would not honor the warranty on the clasp and tried to charge me to replace it again! Why would I continue to purchase items that break and they will not honor a warranty! Do not recommend getting your jewelry repaired here, go somewhere that guarantees their work and honors a warranty. This place has very poor customer service.

Great price,quick turn around.had twenty watches needing repair. 19 watches. Will be back when…read moreother watches need batteries.

Yes, you get fast cash. Do I think they pay what it's worth, nope. But if you are in need and can't…read morewait to find a buyer. Go there! Just don't expect to get what you know is worth more.

I first went here 8 years ago on a recommendation from a friend to turn my grandmothers diamond…read morering into a necklace and it came out absolutely gorgeous. It's truly stunning and still shines like the day I picked it up. I've held on to some of my grandmothers pieces for 30 years, lived all over the country and waited until I moved back to Houston to bring these other rings to be resized so I can look down and remember my grandmother is still with me. There's 9000 jewelry stores in Houston, but if you want something custom made, and feel weary about who you can entrust a family heirloom to, bring it here. I only have three tokens of my grandmother left after all of these years and I've entrusted Sethi's with all of them. All the things that I would grab if my house were on fire, I've left with them, that means trust and a customer for life. I'm certainly not a high roller, I'm just your average nurse who works really hard and wants to treat myself every once in a while to something pretty, but I've always been welcomed like I'm the only person in the store when I come in. I think everyone has that experience here and why they have such loyal customers. I can't wait to see how they fixed up an 80 year old ring today. I think I might even treat myself to another piece of happiness when I get there. Update: came out better than I even imagined. And I treated myself to something I'll cherish forever.

What a wonderful business. They were able to remove 5 diamonds from a ring that I inherited from my…read moremother and made them into a beautiful custom bezzled necklace for my wife's birthday. I will certainly be going back to Sethi's for any new jewelry needs that we'll have in the future. Highly recommended. They take good care of you and they offer reasonable prices for gold as well.

Marla found some special earrings for my grand daughter. They were just what we were looking for…read more In addition she arranged for the posts to be longer to allow for some extra room. The earrings are perfect and my grand daughter loves them. Thank you so much!

Absolutely love this establishment! Marla helped me design the perfect engagement ring and wedding…read moreband for my wife. Marla also helped design several other pieces that my wife loves! If you need any form of jewelry, I highly recommend visiting Marla's Gem Creations! Everyone there has a high level of customer service, and they care about their customers.

Shaftel hooked us up with an amazing new watch and piece for Christmas. they had the best selection…read moreand prices around. the staff was so knowledgeable and friendly. They made customers for life.

My first experience with Shaftel was 10 years ago, to shop for and eventually purchase an…read moreengagement ring. The experience was nothing short of incredible; from Meaghan's expert, professional, genuine service to the quality and of the ring and diamonds. Shaftel is a Diamond store that you can trust and feel comfortable in. Recently visited them again at their new location and while it's a very nice new store, the same quality business practices and professional engagement still exists. Keep up the great work Shaftel! You have a customer in me for life.

What a treat to be a customer at Reiner's Fine Jewelry where they understand service and have the…read morecompetence and experience to work with fine jewelry! The store is beautiful, easy parking, safe shopping, no upselling, and work was accomplished with professionalism and creativity. Steve is a jewel himself. All the staff is delightful, caring, and topnotch. We are fortunate to have such a professional jeweler in Houston.

I sent request about information on some used Rolex clasps but never heard back! I guess they don't…read moresell Rolex parts.