Our project was major repairs to our house from a tree strike. Crase Construction did a good job working with the insurance company, the engineers and the County. The County was the toughest part. They wanted unnecessary changes to the structure but Crase was able to convince them, using their own code, to let us rebuild "like for like", with upgrades that we wanted. We did not have to deal with the County; Crase pursued it all the way, for months after our final check to them was paid. Jon Crase and all of his employees are trustworthy and likable. I would recommend Crase to anyone. read more

Context: My personal experience in assisting my neighbor who is a senior (81 years old) with a house repair from a car accident /collision impact to the front right side of his home with foundation/structural damage. First off Matt H. and his team are the epitome of professionalism. He communicated clearly and returned calls/emails promptly and succinctly. He also displayed a great degree of patience in hearing, listening and understanding the owners' concerns, questions and requests. In addition, Matt articulated things in a way that made sense to the owner and helped ameliorate the process. The workmanship and material were excellent. This is especially apparent in the foundation wall, pier block footing and stucco/painting matching. All the proper safety measures were taken and at the end of each workday the area was cleaned and contained as possible. In summary I would highly recommend Matt and Crase Construction Team. read more

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Jon R. Crase Construction has been our go-to contractor since we opened our doors over 10 years ago. No matter how big or small the project has been done with attention to detail and their ability to deliver exactly what is required for our unique field has made this a great match. Their blend of fairness, customer service and professionalism is unmatched in their industry. We will continue to utilize Jon R. Crase Construction for many years to come. read more

Crase Construction did an Amazing job in rebuilding our home after a house fire. Our remodel was during COVID but Jon and his team worked non-stop to get our house finished as soon as possible. When our tile was sitting in a shipping container in Oakland; he arranged for another tile company to start the work because the original company wasn't available due to the delays. This is only one of the many examples of how Jon Crase and his team went above and beyond what was necessary to enable us to move back home. There was not 1 person we had come in our house that I wouldn't ask to come do work again if needed. If you need any construction job done; Crase Construction is Worth It!! Forever Grateful The Karbowski's read more

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I worked with Jon Crase and his crew to restore my water damaged kitchen and more. Each one from Jon's crew I worked with, including Bob, Rene, Jeff & Jeff, Angle, Chloe, and Jon himself, are highly professional, responsive, courtesy, timely, and take pride to their workmanship. The subcontractors they used in my project are from reasonably good to extremely good. The price they bid for each item are transparent, thoroughly explained, and I consider fair. They finished work by the time they estimated at the beginning, with the result I am so far satisfied. Through the project they as a team earned my trust. read more

We had Jon R Crase Construction do a remodel of our (1981) master bathroom. Both my wife and I were struck by the workmanship of every single worker. They all took enormous pride in how they performed their tasks. We strongly recommend this company for your construction needs. Jane and Len Jacobson read more

I had an electrical fire that resulted in my home needing to be remodeled. Crase Construction did an outstanding job of getting my home remodeled. Matt Harris and everyone from Crase Construction went above and beyond in their work and expertise! I couldn't be happier, and I am forever grateful! Highly recommended!!! Sally C read more

I have used Crase Construction for over 20 years on various projects. Whole house remodel, water damage issues and most recently a car charger and heat pump installation. The entire staff is easy to work with and communicates well. Jon, John, Jeff and the electrician Curt were right on top of the entire project. Super easy to work with. read more

They replaced my whole house after a fire and then several years later replaced the whole bathroom after a leak inside the walls. I went to a complete tile bathroom and they did a wonderful job. I will definitely call them again if I need any more repairs or improvements to my home. I highly recommend them. read more

We had water damage that resulted in needing to remodel our whole kitchen. Jon R Crase and EVERYBODY he has working for him are phenomenal. Always responsive, excellent craftsmen and professional on every level. We couldn't be happier with how our kitchen turned out. Recommend highly. read more

Jon R Crase Construction - Kitchen - General Contractors Near Me - Campbell, California

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Professional from start to finish. Crew was on time, did excellent work and exceeded our expectations. We will hire them again!

Eric (estimator)is super shady. He said he used to work for farmers Insurance as an adjuster. he and I had a conversation about my home rebuild which had been impacted by catastrophe (a informational convo only)and my insurance is invloved with me to cover the catastrophe. Eric whent out of his way to contact my assigned adjuster with out transparency of letting me know this, which didn't sit with me well. Come to find out he works with the this adjuster often. insurance companies are not your friend when there is a claim and they have a list of contractors and services they like to use and crase construction is one of them. It's not in you're benefit. dont trust them or Eric. read more

My grandma used this company to rebuild her condo after it was burned down. The insurance policy through the HOA was difficult and delaying her home (over 6 months at a stand still), but the second Matt was assigned to the our project, we began to quickly see things take off. We worked closely with Matt and John, and both of them were AMAZING with their communication and quality of work. My grandmother was in a unique situation, and the insurance (HOA) was being difficult. They both advocated for her, and it allowed her to get her dream home. This company truly puts their client's needs first, and they were extremely honest and clear about additional costs and the process. This was a new experience for myself and my grandma, but they were so patient and kind through every step and always made time to clarify the details and answer our questions! This was such a huge blessing to have them work on this project, and we will highly recommend this business to anyone who needs these services! Thank you so much for making such a heartbreaking event less stressful!! You guys are amazingggg! read more

The team gave great guidance & just took care of things. They were all SUPER respectful of our cat, our home & the project overall. Keeping to schedules as much as possible, providing thorough communication, security, clean up, etc. read more

Wow what a very bad experience I had with one there estimators. I started the process of a master bathroom remodel due to water damage. After receiving the quote and agreement to sign. They wanted me to sign it pushing me stating you have 5 days to rescind. The problem with that is we did not have the quote from the insurance company on how much they were going to pay. I asked that they send me the agreement via softcopy I had a few questions that were in the agreement. I shared the agreement with a friend Director of Facilities at a Large Corporation and asked to review the agreement since he deals with contractors all the time. He asked me to get clarification on the questions below. The bottom line is do not trust a company who does not want to do business with you when you question their bias agreement. From Estimator. In closing, we have decided to pass on your project and will not be executing the contract, should you choose to sign it. DO NOT GET STRONG ARMED INTO SIGNING AN AGREEMENT WITH Jon R. Crase Construction Inc. WHEN YOU STILL HAVE QUESTIONS OR CONCERNS ABOUT THE AGREEMENT. READ THE AGREEMENT CAREFULLY. WHAT A WASTE OF MY TIME! read more

I had damage to my garage from a massive eucalyptus tree that came down in the big windstorm in March. I was referred to Crase by a local builder. The estimator arrived promptly and submitted a bid that was both very detailed (several pages) and priced competitively. Communication with the office was efficient and easy. The bid linked milestones to payments very reasonably. The crew they sent was professional and pleasant. I found them very easy to work with, receptive to my requests and courteous. The work was done in a reasonable time frame with good quality workmanship. Toward the end I was sent a notice that they needed to revise my bid. I expected some additional costs, but they actually reduced the bid by $1100 and took it off my final payment! I was highly impressed with their honesty, as they could easily have just left it and I never would have known. I am very happy with the work and the team. They made the whole business of repairing my home to be as painless as possible. Highly recommend! read more

Professional, efficient & friendly. Everyone on the staff provided the best of customer service. They reconstructed my kitchen cabinet & wall after some water damage. They wore masks ensuring everyone's health-safety & their work was impressive. I would recommend Jon R. Crase Construction, Inc. with the highest of marks. Five stars. Thank you for a job well done. Kudos, especially to Jeff Jr. read more

We were referred to these guys through our insurance company. After a recent unattended death with a family member the whole bathroom needed to be remodeled. Since the house was vacant they took their sweet ass time (4 months) for a tiny bathroom. $15,000 later we got the cheapest linoleum, a cheap new vanity, marble shower with glass doors AND the best part was they reinstalled the crusty, moldy toilet our uncle died on with dried maggots still intact and told us that it's porcelain and we can clean it ourselves. We requested a new toilet and they told us that would cost an extra $100. Also this price did not include new fixtures i.e. towel bars new medicine cabinets, toilet paper holder. We were told we had to pick out those items and that's why they didn't put them in. We feel they took advantage of us because our insurance was paying for some of it. We also got a second opinion and were told we were overcharged for the lowest quality work and materials. We recently redid the other bathroom (NOT through Crase) for $3,000 using high quality materials like tile and granite. Beware of this place. Be scared. Be warned! read more

I would have to agree with these other reviewers. I did not even end up getting work done by them (long story of getting an accurate estimate from them below) We had a flood in our second bathroom of a 2 BR condo. So the entire bathroom and carpet in the hallway near the bathroom had to be torn out. Our nieghbor decided to use Crase and we interviewed them and another contractor. Initially our estimator came right on time, very personable, and professional. Thought everything would be great. We got an initial quote, whoa! this is a great price and less than some of the other contracts. Then.... hold your horses: 1.) Carpet - initially gave us a pretty low quote, much cheaper than S&G carpet. Made us wonder if this included everything like carpet pad, and tear and haul away of our old carpet. I e-mail them to verify this is the quote for XYZ carpet to make sure. Oh, you wanted that carpet? That's another $2K. Sorry I must have been unclear when the estimator came and I told him we want this specific type of carpet or something of comprable quality. Apparently that's confusing. He quoted me what our insurance was reimbursing us for the carpet we had. OK... that means we would have a worse carpet installed in our condo. (if you never had to go through this your insurance co. will depreciate the value of your carpet based on age and its condition. Ours had several years of use) Sounds like a good plan, I want crappy carpet in my condo! They try to remedy the situation by showing us some carpet in the price range we were looking for per sq. foot. The carpet was really low quality and ugly! I don't understand how this carpet you're showing me can be the same price as the stores I looked at for the same price? 2.) OK, I don't want you to do carpet, but I need you to do everything else. A little tile, a little dry wall, bathroom floor replacement, put everything back in the toilet, a little painting, etc. Oh, so we're now going to charge you a minimum for doing the bathroom floor since you're not doing carpet. That'll increase your previous quote for that by 50%. Plus, I'm going to mysteriously charge you another 50% more for the dry wall. All of which adds up to several hundred dollars. BTW, they did not mention the magic dry wall increase in my revised quote. I think they thought I wouldn't notice. When I questioned him on the quote, they said they'd get back to me with a revised quote. 1 1/2 weeks and 3 to 4 phone calls later I somehow magically do not have a quote. Stay away from these guys. Very unprofessional and they try to rip you off. Wasted 3 weeks trying to work through the quote with them, and now have to start my contractor search back over. read more

This company is shady and does not stand behind their work. I did a bathroom remodel and they kept old hardware on new install and said it "should work' left me with a shower not working due to leaving old parts on that did not work with new shower hardware that I purchased. Shower stopped working right after they did a temporary cover up knowing it was wrong and wouldn't work. They just did a temporary fix telling me the parts were not to work together (and he didn't have the correct tool) knowing it wouldn't work and did a temporary shortcut on the installation and left. I sent emails, phone calls only for them to tell me it's not their problem. I then had to pay another plumber $575.00 to fix the work they did and the new plumber, I paid, said they (Crase Construction) really messed it up. They will take advantage of you beware. I also paid to have a new bathroom door installed and with the installation my sheet rock and paint were majorly damaged around the door. Do NOT use this company. read more

Jon R Crase Construction - General Contractors Near Me - Campbell, California

I couldn't be more pleased with Crase. I had a fire in the condo balcony so the sliding glass door had to be replaced, stucco wall repaired, and balcony repainted. The way Crase works is there's an Estimator who comes out first and gives an estimate. A project manager who comes next and schedules the sub-contractors to come in and finish the job in pieces. They also contacted the insurance adjustor to revise the estimate. The Crase guys are all intelligent and personable. They know everything and do everything properly, and deal with the customer politely. I was happy with their chosen subcontractors as well, who were bilingual and spoke English well. They worked quickly and professionally. Crase is the best experience I've had with a contractor to date. If you want worry-free repairs done, these are your guys. I didn't have to stress that much and just let Ryan (a great project manager) handle everything. I just had to be there to open the door. read more

We are so thankful for hiring Jon R Crase Construction company to rebuild our fire damaged house. Eric Sullivan an estimator from the company met with us shortly after the fire and was very helpful in the initial steps we needed to take to start the process. We interviewed other companies, Crase Construction far exceeded other reviews so we hired them. They assigned us a Construction foreman, and we had a very clear step process on what needed to happen during the reconstruction of our house. Crase Construction has a good history of this specialized fire reconstruction. We now have a beautiful fully reconstructed house. We found their finish work outstanding, and have had many positive comments from our friends and family about the quality of the work. They were very understanding of our predicament and were able to help us through the process of an area we had never thought we would have to face, a fire that destroyed our house. Thank you for your help Crase Construction we so appreciated your help. Russell Zelmar Marie Nomura read more

These guys are great - well organized, very professional and easy to do business with. We have just had our bathrooms remodeled and the Crase team have done a fabulous job. The whole team was friendly and helpful, and their attention to detail was meticulous and their work reviewed every step of the way - there was no "can this be re-done?" conversations. Our project manager kept us informed of progress, and when to expect things to happen - which made the whole process easier. The best part was that every day they tidied up, swept the areas where they worked, and didn't leave stuff lying around. I believe we got very good value for the quality of work from the Crase team. I would definitely recommend them and will use them again if we ever need remodeling or construction work done. read more

We could not be more pleased with the work done in our kitchen by Crase Construction. Our insurance company sent them to us when our kitchen flooded and needed to be redone. To be honest, we were nervous about not knowing them- but we were delightfully surprised from the beginning. Right away we were impressed by their professionalism and knowledge. Everyone we met associated with the company was kind and helpful. I felt like we were listened to (which is not something I can say for many companies) and respected. With some of the other companies that had been sent to us for this kitchen disaster (restoration, etc) we never heard a word from them- but that was not the case with Crase. We always knew what was going on and when because they were great about communicating with us. A BIG plus in my book. Our project manager, John, was superb. He had some excellent suggestions that use our kitchen space more efficiently. Also- the project was finished a bit early, what a nice surprise! The kitchen turned out wonderfully- everyone who visits can't believe how nice it is. Not only is it gorgeous, but it's functional and high quality. If we ever need anything else done, we will be sure to give this company a call. I highly recommend them. read more

We had a fire at the multi-housing complex I manage and have been very happy and more than pleased with the workmanship and accessibility of the project supervior, Ryan Jurian. I thought this project would be a nightmare and the Jon R. Crase Construction has made it a reward to have such a top-notch company in our corner. Thanks Fran Turano read more

I work for a Property Management company and we had a fire in one of our units. The insurance company recommended Jon R. Crase Construction. We have been SO impressed with their level of service, their speed of response, and the finished product. They sent the BEST project manager I could have asked for (Ryan Jurian) and he walked us through EVERY step of the process, from the first day with the boarding of windows, the permits, the Haz mat disposal (sheetrock) and the testing for contamination, the complete demolition, and finally the rebuilding and finishing of the unit. The finished product was BETTER than before the fire and our experience was EXCELLENT from START to FINISH. Ryan communicated throughout the process. We always knew what was happening and where things stood. They gave us the opportunity to select products, so that the paint color, the carpet color, counter tops, cabinets--all details were OUR choice. They worked closely with the insurance company to insure that all work was covered and approved. A fire is NEVER a good event, but Crase took a VERY bad event and brought out the BEST result we could have asked for. HIGHLY recommend! Teri read more

Renee & Keith at Crase Construction company restored water damage in our house. Bath and kitchen both needed significant repair. Keith has managed project very well and Renee coordinated the insurance claim for us. Job was very well done. Thank you Renee & Keith for your help through out the process. read more

Renee at Crase Construction company was suppose to take care of the restoration in my grandparents 2nd home. They assured my grandparents they would draw up a contract before the process began. Weeks go by and no followup. My grandma reached out to them and they assured her they sent over a contract to the insurance company. Insurance company has no records of any calls or paperwork. They call Crase again and Crase advised everything was on track and they will get back to them. Weeks pass and no one has reached with an update or to simply tell them they are going to "pass" on this job. So infuriating and frustrating. I am living in this home and the repairs are way past due. I do not recommend them for their lack of follow through and professionalism. We are going with a different Construction company. read more

I coudln't give Crase a higher recommendation. They were absolutely awesome, from start to finish. Our house burned to the ground...literally...in 2014. After living there since 1963, my 85 year old mother had hired another contractor - American Technologies - and after 6 months had no contract & nothing had been done. (Avoid ATI at ALL costs). I got involved, got rid of ATI & asked Crase if they'd be interested in giving us a bid, since they were already doing the house next door. The estimator, Eric Sullivan, provided a quote quickly, & they got started right away. They really stepped up & did an amazing job. The house was an Eichler, which has some challenging aspects not found in 'normal' houses, and the results are beautiful. Not only did they come in 6 months late, in late November, they finished on time & budget. We were back in the house July 4th. The PM, John Conti, kept us informed daily on the progress, questions & concerns were resolved immediately, changes we'd made after the fact didn't delay or change costs. They even suggested some improvements to the plans along the way. The few minor disputes I had were settled quickly & fairly. Everyone at Crase - from the office staff to Jon, the owner - was professional, reliable & extremely helpful, above & beyond what I'd expect from any Contractor. The quality of their work - and the results - are amazing. The house is beautiful, down to the last detail. Better than it was brand new. And they still answer questions & concerns quickly - regardless of how stupid or unrelated to their work those questions may be. read more

We hired Crase construction in 2012 to rebuild a duplex that had major fire damage. They did an awesome job and kept ontime and on budget. We recently decided to sell the property and had an issue with the HVAC unit not being installed properly. I contacted Crase and they got back to me the same day and came out to see the issue. They immediately admitted it was installed improperly and made arrangements to have it corrected so we could close on the sale. They were awesome in response time and totally backed up their work. I would highly recommend Crase construction for any repairs or remodels you need to have done. Thanks again to Crase for their excellent customer service and guarantee Cory Stepanek read more

Please note that I did not hire this company, but my review is of my dealings with one of their estimators, Rene. I got a prompt appointment for my insurance claim rebuild/restore cost estimate. Rene showed up on time, he was knowledgeable, helpful and provided me with an early cost estimate that I was able to forward to my insurance. Although I did not go with Crase Construction, I would recommend them based on my interactions with Rene. Again, he was prompt, timely and very helpful. Thank you, Rene. read more

We ended up selecting Jon R Crase construction from the choices our INsurance company gave us for repairing after an extensive water damage. The professionalism and willingness to go the extra mile really amazed me. They definitely went over my expectations in delivering a quality and well rounded finished project. The team was very professional courteous and communicative. They discussed various options and ultimately delivered exactly what we were hoping for. Our project manager Paul was really great - He put us at ease over the construction timeline and always delivered as promised. Overall, very satisfied with their work and execution. read more

Recently I hired Crase Construction to repair and remodel my kitchen. I could not be any happier with the results! Their craftsmanship was excellent and their prices were fair. Scott, John and everyone else I dealt with throughout the process always returned my calls and emails promptly and also provided me with some great suggestions to keep the costs within my budget. They were very professional and courteous and they even got the job done ahead of schedule. My rating for them is A+! read more

I used Crase construction because of a recommendation from my insurance company. I felt rushed during the entire project, it took longer than expected and small details were overlooked such as installing bathroom hardware. For several thousands of dollars, i shouldn't have had to install towl bars, mirrors and paper holders myself. The quality of the work was good, but overpriced. A contractor working on the house next to mine said there was no way a bathroom remodel should cost as much as I paid. I feel i was overcharged due to the fact that the insurance company was paying for part of the project. The estimate was no where close to what the final cost was. I would never use or recommend this company again in the future. read more

I just want to say that Jon Crase Construction is the Best! I had work done at my house in 2007 the Project Mgr William was Fabulous! It was good quality work, polite & friendly staff, and just the amount of days they said it would be-it was, that made me happy. So again, now in 2010, I have work at my home and I wouldn't select anyone else, but for Crase. Rene is Great! read more

I highly recommend Crase. We had our kitchen flood due to bad advice from a plumber, thankfully insurance ended up covering this. Our floors had to be removed, and several of our cabinets. Crase was contracted by our insurance to do the work, and I frankly could not be happier. Steve was our main contact, with Alan handling the main work, both were exceptionally professional, and very nice to deal with. The company they recommended for the counters did a fantastic job, and everything was as prompt as we would let them be. read more

What a breath of fresh air! Our garage needed to be renovated because of a fire and Crase did such a wonderful job! All of the workers are super friendly and keep you updated on everything that's going on which I LOVED. We'll definitely be using this company for any future projects :) read more

Crase Construction did a GREAT job remodeling my home. They are very professional and have great ideas for things I had not even thought about. They even caught a few "snafoos" that the architect had drawn in. Their entire team was great to work with. They finished the job in a timely fashion and would have been on budget, had I not kept adding things! ;-) I would recommend them to friends and family and Yelpers! read more

We had Crase Construction redo 2 bathrooms for us and could not be happier - the project came in on budget and on time, and I felt that I was apprised of every change-order, modification and "issue" that came up. When the team discovered that we had an issue with termites Jon helped me determine the most cost-effective and productive way to deal with it - I felt that everyone from our project manager, Steve, down to the workers that were in my home were informative, polite and friendly. I am blown away by the review by Lisa F: but if she redid a complete bathroom for $3,000 I think her expectations were different than mine. Things like toilet pepr holders were not included in my bid either - but I was told up-front that if chose to buy the items the team would make sure they were all installed an in working order.....and they were (including a mirror that took an act of God to hold up and install in one of the bathrooms). Finally, I have to admit that I really wasn't 100% sure of what I wanted with respect to paint etc: Crase Construction helped me make decisions, brought by several shades of paint and put them on the walls for me to decide my preference and even returned and replaced towel bars I decided I didn't like. I could not be happier with my project, and when I move on to the next update in my home I won't even going out for bid - I know I could not get better serive, quality of work or price anywhere else. read more

If, you want a construction co that treats you home repair as if, they were working on their own home then Crase is it. Scott Howell our production manager met me in our home after a fire and reassured me that our home would be back to normal and he was so right it was beautiful after! He kept us informed throughout the project and worked directly with our insurance company regarding payment, removing alot of stress from a stressful situation. They even quoted and did some additional work that needed to be done at our house as a seperate project and completed all of it during the time they promised. As, the other person said all the Crase guys were knowledgeable and personable. read more