The space is beautiful, the services are fantastic, and the staff is super personable and helpfulread more

My husband are were long term customers of Pause WeHo for over 3 years. Each spending roughly…read more$300-600 per month on their membership plan + additional services monthly. That's roughly $8000-10000 per year. During the last 1-2 years things started to change drastically. The Cryotherapy machine that we were paying an unlimited monthly subscription for monthly, was constantly unavailable. Why? We were told they could not keep up with the demand. Meaning we were paying for a service that was not available A LOT of the time. On top of that, after we worked up to the professional level setting (coldest temp) for the cryo machine, they removed that option to save on nitrogen - and this is a "luxury" wellness center. We later found out from several employees that employees were allowed to use all the machines and services WHENEVER they wanted. Every day. All week. MAYBE (just maybe!) THAT'S WHY PAYING CUSTOMERS COULD NOT USE THEIR SERVICES. You're probably thinking "oh well you must've gotten some type of credit or partial refund for those days where you were paying for a service that was unavailable" ...nope absolutely not. Once in a while we were given the opportunity to use a totally different service like the cold plung or sauna which we really had no interest in using, but other than that it was basically a "just deal with that situation." The best part was that if we ever had to cancel last minute for any kind of emergency or something came up or we couldn't make it we were usually given grace by the employees and they would just cancel our appointment no cancellation fee...suddenly around the last three months of our membership, one of the employees decided that "today is the day we're going to all of a sudden start charging them a cancellation fee!" which absolutely made no sense, especially considering that we never got any type of refund or credit on the days where the services were unavailable. We were told my multiple employees over the years that "we never charge cancel fees for monthly subscription clients". When we would bring up our issues to the Manager Will we'd usually get a copy and paste of their terms and conditions. We finally had enough and contacted someone above Will named Shantira - we asked for a substantial refund, and also REMINDED her that we were sexually harassed by a former employee of theirs and told her that no one from management ever reached out to us about it. They said they knew of the situation. That's all. No one else ever reached out. Not even the owners. We were told we'd get back just a month refund and she refused to give me the owners email addresses. I'm sure the owners Jeff Ono and John Klein would not want to lose loyal customers like my husband and myself if they knew about the gravity of the situation and the issues and disrespect we had been dealing with. There are PLENTY of other wellness spas in WeHo / LA for a fraction of the cost that pause dares to charge for subpar service. I will end on a positive note that there were quite a few awesome employees throughout our time there. Alex being one of them. Caring, smart and empathetic.

I've been using the float tanks here for some time now and I can't rave enough about the…read morerejuvenation it brings your mind and body. Recently I've also been trying their Roxiva light and sound therapy and have been pleased with the results. Tons of programs to choose from depending on what you are looking for and is a great added service. I should mention that the staff here is super nice and helpful!

Had a great time in the infrared sauna. I brought a book connected my Bluetooth to its system and…read morewas able to play some meditations. It's a 45-min session at an affordable price. There is a cold plunge, float machine, massage, etc for wellness. Towels, shower, water, and hot tea as amenities. Area was spacious and clean. CBD products and cold drinks are available to be sold. Plenty of parking for guests :)

It was the best float experience I have ever had!! I love the guided meditation that preceded the…read morefloat. It made the experience so much more intentional. And the art space in the back where I could journal and create was fantastic!! THE BEST!!

I went to quantum clinic for the first time a couple days ago. The location is secluded and the…read moreatmosphere is serine. The guided meditation was a nice touch and I loved how private the float experience was. My partner and I had our own room and the float tank was sizable. If you don't want to get your hair wet I recommend bringing your own swimming caps the ones provided didn't work that well. But I enjoyed the experience as a whole and I look forward to going back in the future!

This place was so much better before the new ownership price-wise because they used to have…read morepackages. However, it's still my favorite business to float at. It's very clean and I think 90 minutes is the perfect length of time. I also prefer the chambers they have here over the pods they have at other locations.

Why it's worth hard earned cash? Imagine your body as a…read moresymphony orchestra--each instrument representing a system: muscles, nerves, hormones, immune cells. When you're in chronic pain or stress, the orchestra plays out of tune--the violins screech, the percussion races, the flutes can't keep up. Now imagine magnesium as the conductor's tuning fork. It doesn't play an instrument itself. It doesn't hand you new strings or hit the drums. Instead, it emits a calming resonance--subtle, precise--that helps the musicians retune themselves. When you immerse yourself in a float tank, it's like laying the entire orchestra in a perfectly quiet concert hall filled with that tuning resonance. The magnesium ions, the warm water, the silence, the weightlessness--all create a chemical and sensory silence where your body's instruments can hear themselves again and fall back into alignment.

Took my wife to Pause Venice for a Myers cocktail to help with jet lag and an immunity boost, and…read moreit was a great experience all around. The space feels more like a spa than a typical IV clinic; it was calm, clean, and very relaxing. The staff was welcoming and professional, and everything was explained clearly. We were both given herbal teas while we waited for the drip. We'll definitely be back.

Spotless, serene and great programming and special events. The team was, on a whole really…read morenurturing and helpful. I enjoyed the FLOAT and the Wim Hof experience my husband I attended. Going back!

Rest in peace, Crash. You are missed!…read more Thank you, for introducing me to floating. Your tanks set a very high standard and now I'm spoiled.

When there a couple of weeks ago for my appointment. Place was closed. Phone was disconnected. No…read moresigns on the door, no email, no notifications that they would be closed or going out of business. They were happy enough to charge me though. It's in the banks hands now.

I came to Wellnest knowing it would be good. I left not knowing how much I needed it…read more I put on my Riopy meditation playlist, settled into the pod, and completely surrendered. I overslept -- and I mean that as the highest compliment my nervous system has ever paid anything. The space is immaculate. Warm, intentional, quietly luxurious without trying too hard. From the moment you step in, something in your body just... exhales. The private suites feel like a gift you give yourself. The quiet room after is the kind of stillness most of us spend years chasing. Anthony has created something rare here -- a space that actually does what wellness spaces promise. No performance. No noise. Just genuine, deep rest. I'm a women's wellness founder and I will be hosting my next curated experience here. That's how much I believe in what Wellnest is doing. If you are tired, depleted, or simply overdue for stillness -- this is your place. Go. Stay longer than you planned. You won't regret it. Next Day Update: If you wear any sleep tracking device and numbers are your thing then this is speaking to you. I hit a 99 on my sleep tracking. Now if that's not the nervous system validation then I don't know what is---best number of all time for me!

I planned a dry flotation therapy experience for my wife for Mother's Day, and it turned into one…read moreof the most unprofessional customer experiences I've ever had. When we arrived, there was no concierge present despite that being promoted on their website. I had to track down the customer service number myself just to figure out how to access the room we had reserved. About 30 minutes later, I received a call from Anthony claiming I was being "inconsiderate," without even explaining why at first. After repeatedly asking what he was referring to, he said someone complained that my baby was crying -- which simply was not true. I asked him to check the cameras before making accusations, but instead he continued lecturing me and saying he was "protecting his clients." I am also a paying client. I booked and paid for my wife's experience. Once he realized that, his tone and story started changing. But by then, the damage was done. What should have been a relaxing Mother's Day experience became stressful and uncomfortable because of how we were treated. All I was doing was feeding my baby quietly. Instead of handling the situation professionally, Anthony chose to insult me, insult my wife, and send hostile text messages afterward to justify his behavior. A single customer complaint should never be enough reason to harass and disrespect another paying customer without verifying facts first. I would strongly recommend avoiding this place. Professionalism and customer respect are clearly not priorities here. He also thought my name was "Hayes" until I corrected him so who knows if he even called the right client. What a joke.

Had an incredibly relaxing time here! Great spot to enjoy red light sauna treatment and then jump…read moreinto the 42F cold plunge tank. Cam was incredibly professional, courteous, and gave us excellent service, showing us all amenities available at our disposal. Inside the sauna room, a shower is also an extra special experience, with high-pressure water and top Le Labo soap, shampoo, and conditioner. Pro tip: absolutely take water with you to drink or perhaps even a smoothie or other iced beverage to cool you off from the heat. Do not wear denim or something very tight as getting dressed after this experience is a work out in and out of itself. Lastly, excellent date idea for a couple! You can thank me later.

I've gone to numerous Pause Studio locations around Los Angeles and I have to say this one is my…read moreleast favorite. It's no fault of their staff and they were warm, friendly and gracious. My issues with this location is a couple of things. 1. Parking - this is an issue because of the lack of parking in the area, especially during prime hours during the day. If they offer garage validated parking, that was not shared. 2. The set up of this location feels weird. It feels like there was a lack of space and they did what they could with what they had. I tried the Aescape robotic massage there and the room felt like it was an extra space or they sacrificed a space for it as the outfits were kept in what was the original shower. Also, Pause Studio...while they offer a great service. It tends to be more expensive than its competitors in the space and while I appreciate how friendly their stuff is in general, the cost value analysis leads me to the conclusion that this might not be worth the money as other establishments, including Equinox offers the same services at a lower cost.

I've been coming to ARTHA for several months now, and I still love it just as much as when I first…read morestarted. It's become a regular part of my self-care routine. I've tried a mix of classes and services -- from challenging Pilates to deeply relaxing yin sessions and sound baths -- and each one offers something a little different depending on what I need that day. I also love that the infrared sauna sessions are set up in your own private room, which makes the experience feel even more relaxing and personal. They also do a great job of creating a sense of community. From time to time, they host special weekend events with thoughtful touches like goodie bags and guest sponsors, which makes you feel really valued as a member. I've even joined one of their group hikes, which was such a fun way to connect outside the studio. They've also brought in guest instructors for things like dance and Zumba-style classes, which keeps things fresh and interesting. What really keeps me coming back is the overall experience. The space is always clean, calm, and beautifully maintained, and I love how easy it is to just show up -- mats, towels, and props are all provided. Parking in the back is also a huge plus, especially for LA. I've found myself telling friends about it and inviting them as my guests, which says a lot. It genuinely feels like a little wellness sanctuary, and I'm really glad I found this place.

My experience with Artha ended very poorly after several years of association with the facility…read more I received numerous promotional messages encouraging trial visits, so I attended both the West LA and Studio City locations to determine which classes and schedule worked best before committing to a long-term membership. This is a normal step for anyone evaluating a fitness or wellness membership. Later, management accused me of violating their policies simply for attending both locations and permanently revoked my access. The explanation provided was inconsistent with the promotional outreach they themselves sent encouraging trial participation. The situation escalated further when I accompanied a referred guest using a guest pass that had been given to me by another member. Instead of handling the matter professionally or discussing it in good faith, "Miguel" imposed a permanent ban and stated he would not correspond further. The lack of flexibility, unwillingness to review context, and overall tone from management was disappointing for a business that markets itself as a community-oriented wellness space. Potential members should carefully review all policies and be aware that enforcement may be strict and final regardless of circumstances.

Great experience! I came here for the infrared sauna. It was very clean and felt luxurious. You can…read morewatch TV, like YouTube or Netflix, during your sauna. They even have a shower you can use afterwards. Dimitri and Beau were extremely nice. Highly recommend.

Amazing, amazing, amazing first experience yesterday! Major shout out to Dani for the incredible…read morecustomer service. Both in studio and over the chat when I had tons of questions. The place was great, clean and welcoming. My friend and I only did the cold plunge but I'm definitely returning for the sauna and cold plunge again. I highly recommend for the everyday person and simi athletic ones like myself.