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    Jones Ford

    2.7 (96 reviews)
    Closed 9:00 am - 7:00 pm
    Updated 2 months ago

    Services - Jones Ford

    Bumper repair

    Auto frame testing

    Auto maintenance

    7 More Services

    Oil changes

    Auto repairs

    Auto brake repair

    Auto steering and suspension repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Rear-end damage

    Jones Ford Photos

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    Recommended Reviews - Jones Ford

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    Reviews With Photos

    2020 Mustang GT Convertible
    Robert C.

    Got a really good offer for my 2019 Raptor and a fair deal on a new 2020 Mustang GT convertible. My salesperson Lori was very friendly and invited me in for a test drive. I made an appointment and came in. We spent ten minutes driving the golf cart around the lot unable to find the car. After asking several other people, we discovered that it was in front of collision boxed in. Lori went back for keys to the other vehicle and I stayed to check out the new car. Lori came back with the keys and I followed her back up to the sales area. The car had zero miles to empty on the lot and I felt it should've been fueled and ready to go. We stopped for fuel just in time but for a car with less than 10 miles on it I would've expected better. Nothing like added wear on the fuel pump before break in. I had to leave for an emergency so I couldn't complete the deal that day. I asked for a few weeks and gave them $1k deposit to hold the car. As soon as I closed on a new home I called Lori and set up a date to come back in and complete the sale. Purchase day went pretty smooth. I had the opportunity to speak with the sales manager, Mark, who made me very happy with the deal. Numbers all worked out and I breezed through finance. Soon enough, I was holding the keys and leaving with the wife so the dealer could apply a clear bra and ceramic coating. As soon as I got home I realized I had left a package in the bed of the truck. Quick message to Lori and I was back up to get it out. A few days later I realized I left a piece of hardware for my radar detector mount. Again, message to Lori and she got it and I picked it up. Finally I was in the mustang and on the next beautiful day I put the top down. I reach for my prescription Louis Vuitton sunglasses and instead found that put in my stomach. I quickly messaged Lori again and had my wife stop in. By this time the truck had been detailed and in the sunglass holder was my prized... nothing. Everyone was spoken to including one of the general managers, Marty, who conducted a thorough investigation. I accepted the loss and the fault. Still upset that someone didn't have the integrity to turn them in. Lesson learned. Jones is a good dealership but do not leave anything valuable in your vehicle or you may not see it again!

    Great buying experience @ Jones Ford
    Julia M.

    Our primary residence is in Charlotte NC and our second home is in Hilton Head Island SC. It was time for me to get a new car, so we went to the closest Ford Dealership to HHI, where we have been spending most of our time. That place was awful. Actually, their sales person was ok and their Finance Manager handling our paperwork for an all cash deal was great... but unfortunately, the Sales Manager, who is the son of the owner of the dealership was very unprofessional and did not know how to run a business. That coupled with the fact that they broke our new vehicle while cleaning it up and wanted us to take delivery of it anyway led us to cancel the deal. Hubby found Jones online and started communicating with the Internet Sales Manager, I think his name is Pank. He got a good quote, and took my poor old 19 year old Mercedes to trade in for a new Ford Explorer Limited. The vehicle is exactly what I wanted and hubs was able to get it at a good price. Bonus: Jones did not break it while they were cleaning it up. We will return when my hubs is ready for a new F150. Way to go guys. We were impressed with the way you conducted the whole transaction! I love my new Explorer!

    Chris L.

    Another wonderful, family owned dealership! The Jones and Walters families have had this dealership for over 50 years and have recently completely rebuilt a whole new facility. Come visit them for your new certified preowned and used vehicle needs as well as parts and service and collision services. Customer satisfaction is of the upmost importance and they will make sure that you were treated right!!

    Getting my screened fixed!

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    8 months ago

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    6 months ago

    the worse customer sales team, rude, only cares about making a sale not about the customer

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    9 months ago

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    10 months ago

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    8 years ago

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    3 years ago

    Awesome service very professional and great customer service. I trust them with my vehicle and know I won't be sold something I don't need

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    4 years ago

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    3 years ago

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    3 years ago

    I have bought cars from them for 25 years both personal and fleet. They are always up front and honest the service dept is also great

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    4 years ago

    Second vehicle I have purchased from Mike Kane. Mike is professional and personable. Did great with handling my needs.

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    3 years ago

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    10 years ago

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    Tom G.

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    Page 1 of 3

    Ask the Community - Jones Ford

    Review Highlights - Jones Ford

    This business is a well oiled machine from the front desk, to salesmen (mine was Brian Smith), to finance (Diane).

    Mentioned in 2 reviews

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    Lowcountry Paint, Body & Restoration

    Lowcountry Paint, Body & Restoration

    3.0
    (4 reviews)

    These guys, led by Chip Keller are hacks. If you value your vehicle, DO NOT take it to this place…read more Overall, work was sloppy and unprofessional. Just a few examples: to remove the rusty exhaust pipes, they cut the bolts on the exhaust manifold instead of just cutting off the old pipes. This misstep later led to an expensive trip to the machine shop to repair the damage. The doors were way out of adjustment, causing the need to slam the doors to get them closed. Also, the paint on the door edges and body became chipped because of the maladjustment. To fix this problem later, the fenders had to be pulled forward to access the door hinges, causing the excessive bondo to break. A proper adjustment before painting the car would have avoided this problem altogether. The paint job itself was of such poor quality, that it will need to be completely repainted. What bothers me the most about my experience with Low Country Paint Body & Restoration is that my classic 1965 Malibu SS was treated like a piece of junk during the 3-month stay at this shop. At times I stopped by shop to check on the progress and found the car with food or drinks laying in the trunk or on the roof. I had to point out what I thought were obvious defects that weren't getting fixed, always getting excuses and requests for more money. When I did get the car back, I had to spend hours cleaning up all the dirt and dust that had built up in every nook and cranny of the car. No care was taken to protect the car from the dust and debris that permeated the shop. When I picked up the car, it was covered with thick dust over the new paint. Their remedy was to wash the car using a hose and a long-handled brush (ugh). Since there were no door or trunk seals, water seeped in causing the inner trunk paint to wash off in big blotches. There wasn't one panel on the car that didn't have blemishes. The roof was under-sprayed with color and the grey primer shows through. I was a fool to take my car to Lowcountry Paint Body and Restoration. Please don't make the same mistake I did.

    GREAT EXPERIENCE!! I had taken my 2006 Toyota Tundra to "Lowcountry Paint, Body & Restoration"…read morefollowing an unfortunate accident when another driver ran a red light and took out my front end. The owner "Chip" welcomed me right in and offered a fair & honest estimate. Ultimately, I choose to have not only the wreckage fixed but had an all over paint job on my truck. The truck looks superb!! I can not emphasis enough the customer service and the quality of work I received from "Chip" as well as his TEAM @ Low Country Paint & Restoration. Moreover, the responsiveness to any of my calls & questions as well as followed up with quality results... A paint & body shop with a whole lot of "INTEGRITY" !!! Thanks again to "Chip & TEAM" Truly, Jack K.

    Jones Ford - bodyshops - Updated June 2026

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