Had some water damage from an upstairs bathroom down to my garage and called Service Master…read more Chris Garcia was my project manager and super satisfied with the water mitigation process. He was generous enough to start setting up fans before confirming to work with them and was very informative and communicative throughout the whole water mitigation process. Always showed up on time and was responsive to any questions I had. Him and his crew were awesome during the demo portion. Put floor and wall protection down and cleaned up after the job was done. Highly recommend Chris and his team to help you out. Very professional and glad It was a good and smooth process coming from horrible situation with water damage. Chris completed his job but the overall job isn't fully complete. Still have to work with them for the rebuild and hope the process continues to be smooth and effortless.

Brian was super helpful in walking me through the mitigation process. He was thorough in his…read moreapproach. Highest 5 star rating.

Rocky and his team helped me out with mold remediation in my crawlspace and I couldn't be happier…read morewith the service they delivered. Just good humans doing good work in an industry that can be overwhelming. Mold is not a fun topic, but they are an honest company with fair pricing and great expertise. Not to mention the rigamarole the team endured working with my insurance company...Cannot recommend them enough. Thanks again yall!

Professional, no nonsense contractor. Had to "bomb" a house after death inside. These guys took it…read morein stride and did a great job

If you suspect you have any mold n your home, I recommend you calling Bio Safety Clean with their…read moreknowledgeable office, staff, and multi multi knowledgeable,crews they are ready to handle of your home air quality Cris is a great dude. He helped me understand what was going on and rest assured me that everything was gonna be every step of the process and even showed me what and where the damage was so if you have any problems with your home, air quality, don't hesitate to call these people. They are great.

Flakey! The service was recommended by our realtor for a new house we just purchased, that had a…read morepet urine smell by the door. I never actually spoke with Chris, just text messages. My realtor said they were great however, they didn't show up and completely ghosted us. It was so stressful, inconvenient and expensive, as we were moving from 800 miles away, and having to arrange it all over the phone. We had new floors being put in and had to pay extra money for the flooring contractor to come on two separate days to rip out the floors, wait for odor treatment, and then put new floors in. We delayed moving into our new house by several days which cost us additional nights in an Airbnb. We had all of our possessions waiting for us in UBox storage, and had we been able to move in on Monday, rather than waiting until Friday for service that was never performed, we would not have incurred an additional month's rent for storage. Overall, they cost us somewhere between $1200 and $1400 due to delay, and never performed the service.

Asked for a quote at 730am, they were out by 11am and told us honestly that our insulation was…read morestill pristine and no pests. Appreciate their timely response and honesty.

They are great. They respond quick & show up prepared to…read moreinspect. Give detailed quotes including scope of work. Scheduling was hassle free and process is quick. Their quote for the same scope of work was $2.6k compared to the $8-10k quote we got minutes prior which is insane.

Great service, they were able to get the mold out of the home the day we needed mold removal…read moreservice. Their repairs are very top notch and their prices were very reasonable. While the circumstances of requiring their services are undesirable, I would go back if I needed their services again. Thankfully, they also do remodels without the need for mold so I will keep them in mind. Thank you again Patrick, Chris and crew!

Our roofers went into our attic prior to doing their work and let us know that there was potential…read moremold/biological growth in some areas. I reached out to several remediation companies, and Servpro was the most professional, thorough, and incredibly reasonably priced one (I'm talking about a $2k+ difference with one other company)! Once our roof repair was complete, Patrick and his crew came out to do their work. They were prompt, efficient, and it seemed like they were very thorough. I even picked Patrick's brain on a few other areas of concern inside our house, and he was very transparent and honest. I hope not to need to use them in the future, but if I ever do, they'll be the ones I'll call. Happy to recommend them to anyone who needs remediation work done as well. Thank you!

I used the company when I was faced with major water leak issue and needed help ASAP. From the…read morefirst moment when I contacted them, I was informed of what to expect, how long it would take, and what services will be provided and by whom. they were consistently in communication with me, provided great work and I could not be happier with the outcome. Great big thanks to Victor, Jose, Jorge, Alan and all the crews that worked on identifying problems mitigation, cleaning, restoration, and repairing all damaged structure. you are the best & I will highly recommend the company to anyone facing home issue! you deserve ten out of ten! Thanks again Lili, a very happy customer in Davis

I had a great experience with ServiceMaster after dealing with water damage in my kitchen that…read morespread into my bathroom too. Richard was my main point of contact and provided excellent customer service--he was thorough, professional, and took the time to explain the entire remediation process, and all my options along the way. Damage and mold was extensive and took more than three weeks to remediate, during which time I was living in a hotel and only able to come by the house to check on progress every few days. The team was very professional, and they took great care to preserve and protect my counters and appliances throughout the work. They handled everything with care. Overall, I'm very satisfied with the professionalism and the attention to detail they showed. I'd definitely recommend this ServiceMaster outfit for your remediation needs.

The professionals saved the day for me! I had a client that needed a carpet shampoo after buying…read moretheir first home. Scheduled with another company and at the last minute they canceled the appointment. My clients had already driven all the way to the home to unlock the door and expected to have this done. I called Curt and he quickly squeezed us in, got the job done, was communicative and gave me updates along the way. Within a day I got an invoice for my clients records. I will definitely be using The Professionals again.

Curt and his team are always top notch. Excellent and quick service. Curt is honest, reliable, and…read moredependable. We use him 50 times a year for business needs and we are happy to have him as an extension of our team!

Hello, I had very high hopes when I started. I was promised…read morea promotion 4 to 5 months ago. I still have not received it. This company takes advantage of their employees and fills them with empty promises.

Extremely predatory company, tried charging $40,000 for a single room cleaned that was a 2 day job…read more My insurance didn't cover it due to the overpriced quote and they demanded I cover the remainder. This company preys on people in need.

I cannot say enough positive things about ServiceMaster Restoration by First Response. Our home…read moresuffered significant water damage as a result of an atmospheric river event, and what was an already stressful and overwhelming situation became much more manageable the moment ServiceMaster stepped in. From the initial mitigation through the entire reconstruction process, their team took care of us from start to finish. They were professional, responsive, compassionate, and extremely thorough throughout every phase of the restoration. They understood how stressful it was to have our home and personal belongings affected, and they treated our situation with the care and urgency it deserved. What stood out to me most was how much they advocated for us throughout the insurance process. They fought tooth and nail with the insurance company on our behalf and made sure our interests were represented. It truly felt like they were in our corner and working to protect our rights as homeowners rather than simply completing a job. I trusted their staff with our home and our personal belongings, which says a lot about the level of professionalism and care they demonstrated. They kept us informed, addressed our concerns, and continued to work through challenges until the job was done. Going through significant damage to your home is incredibly stressful, but having a company like ServiceMaster by your side makes a tremendous difference. I felt well taken care of from beginning to end, and I would absolutely recommend ServiceMaster Restoration by First Response to anyone dealing with water damage or a major restoration project. ServiceMaster Restoration by First Response is a one-stop shop!

This Servicemaster by First Response was a great company to work with. The team kept me up to date…read morewith the progress of my project and they are extremely friendly and professional every time. I would recommend them to anyone who needs their services and I would definitely use them again!