I have gotta say..I love this place .. I just moved here a few months back looking for a new…read moremechanic and this place was recommended... Had a few things done and they do top notch work.. and if they can't do certain things they will recommend places. Thomas was the man I personally dealt with and I'll deal with him from now on.

The guys at Capital Auto Repair are awesome. I've been going there for a couple of years now and…read moreall of my automotive work has been great and not overpriced. They're very professional and do not try and add on additional items or work like the dealerships often do. Very trustworthy, excellent quality work that gets done in a timely manner. Would recommend highly!

Kaotic Parts is the only place we go for any maintenance needs for our vehicles. Maine always…read morestrives to give us the best price and gets us in as soon as possible to get any work done with urgency! He is honest and will never upsell you or give you anything you don't need just to make money off you! I don't usually give reviews but Kaotic Parts is the only mechanic I recommend in the Raleigh area, the competition can't even compare.

Maine is amazing! Knowledgeable, reasonably priced, easy to work with, fast! He takes amazing care…read moreof my cars, has saved me thousands and is always happy to help, answers questions and be of exceptional service! 10/10 HIGHLY RECOMMEND!!

Several great experiences with CF of WF. If you own a Ford…read morethen the BEST perk is the Mobile Tech Service...they come to your home and do the service. Amazing. No dealer waiting room. No Bad coffee. They will do ALOT of service right in your driveway. Bells, hoses, batteries, oil changes, run diagnostics, etc. Eric The Tech Dude was/is amazing. Don't forget to give a tip $ when he does a great job. Danny A is our Service Rep at the dealer and he is also great. Unfortunately we had a transmission replaced and he did all the legwork with the Extended Warranty company. Superb communication skills and these folks have always performed exactly as they promised with timelines and costs. Truck has 100,000 miles and still going. Huge fan of Crossroads Ford of Wake Forest (as a Raleigh resident : )

This was the last time I will be disrespected, dismissed by this Ford Service. In years past. I've…read morehad very poor customer relations with their Service Advisers. I don't know why. But, time has passed, new F150 truck, and probably new staff, right? My circumstance involves known issues with a major mechanical component that Ford produced in a range of models. Mine is a 2019 and there is a plethora of information and YouTube videos about it. I decided I wanted/needed Ford's technical expertise on the matter even though I knew it would be more expensive at Ford. I spoke to an Adviser who was knowledgeable and we discussed options. Later, after consideration, I decided to go with a simple, normal, preventative maintenance approach, which was one of the options discussed. I'm not in a crisis situation, YET. But that's what preventative maintenance means. This situation, with these models, is complicated by some other-worldly design decisions by Ford engineers and not just any garage, shop mechanic should be trusted to know. The Adviser I spoke to knew about it. So, I called Service to schedule the , he didn't answer, so left a message asking for a call back. He didn't call me back. Days later I called again, he wasn't available and so I was transferred to Express Lane. That adviser said they don't work on these components and needed to go back to the main shop. Okay, fine, no problem. No one answered at the Service desk. I called later. The person that answered said that I needed to speak to THAT guy who wasn't available so they would deliver a message and to expect a call back that day. It has now been two week-days since and no one has called, not THAT guy or one of the other Service Advisers who didn't want to talk to me anyway. It's a common procedure, one that most folks do at least once during the life of their vehicle, and it's recommended. With my previous history with this Crossroads Ford (W/F) Service and now this, I can only surmise that they aren't inclined to care much about vehicles that aren't purchased from their own dealership. Neither of my Ford trucks were purchased there at Crossroads Ford of Wake Forest. A simple input of the VIN # tells them everything about the history of the vehicle: where manufactured, date of manufacture, options, etc. Otherwise, there is a culture at Ford, an arrogant culture perhaps, where they really just cherry pick the people and problems they feel comfortable with. I was respectful, polite, not condescending or demanding. I'm obviously a patient person. But I absolutely will not call again harass or beg them to care about duty, honor, integrity, dedication, commitment, values. I hope others get great care and satisfaction with their service at Crossroads Ford of Wake Forest. As for me, however, it just hasn't been the case. So, Good Luck!

Friendly and attentive people. Any issues are discussed and alternatives, if any, are offered…read more Prices are reasonable and service is provided quickly. Best to make an appointment because it is just that popular with Mercedes folks!

In a world in which customer/consumer service is lacking, it was a pleasure and is still a pleasure…read moreto work with the owners of A Better Wrench. Not only do they provide excellent, attentive service your first time in, but it persists...each time you go back...They are honest , hardworking, and approachable people. Always a pleasure to work with....

Service is fast, friendly, great quality and great value!…read more MJ is great gets you in when you need service. Waiting area is nice or you can drop off pick up later. I got an oil change this time .

I am very impressed by the phenomenal customer care and service AUTOHAUS provides. Today was my…read morefirst time visiting and they really rolled out the red carpet for me. As a former Volkswagen owner, the importance of proper maintenance is crucial to preserving your vehicle. I read all the raving reviews from my fellow Yelp Elite and decided to bring my mom's car in for a check up and oil change. The service was phenomenal! The Lyft Concierge service was a lifesaver for me when working. The coupons help with savings and the customer lounge area is every woman's dream come true ! The fragrance they use for their lobby area is heavenly ! They got me in and out in no time. Thank you to the owner who runs a tight ship !

I recently moved to the Chicago area and Renaissance Auto Care is honestly one of the things I'll…read moremiss about living in North Carolina. The guys are super honest, they explain what they need to do and why, their pricing is great, and they even offer a complimentary driver service to get you to and from the shop while they work on your car. Absolutely fantastic place to take your car.

If I could give a zero star to this business I would. I see other Yelp reviews alleging Owner, Jay…read moreis unscrupulous, I agree. Owner Jay is a thief! They do bad work, overcharge and violate the NC Consumer Mechanic Act - They didn't fix my son's BMW problem and tried to charge for parts/labor we never authorized, and the BMW dealership who wound up doing the repair says we didn't need either. After picking up car, we broke down less than a block away and when we returned to the shop, we saw them lock the door and act like they were closed. I left numerous messages and didn't hear from them, until they discovered I cancelled the payment. Then they slandered me with lies on their Facebook business page (what kind of business handles a customer dispute like this), that my lawyer had to send him a threatening letter. Bad business all around. Be Ware!

This is the most honest and best mechanic I have ever been to…read more I take all my cars to Hearne and trust whatever he tells me. I recommend you give him a try.

I came to Hearne's for just an oil change. They were able to schedule me in right away. Everyone…read morewas friendly and reasonably priced. Hearne Automotive is a mom and pop shop near the downtown region of Raleigh, no frills to this place, just overall good work. This was also the very first time I take my car somewhere and they don't try getting me to repair something else.

Best shop in town. I…read morefirst came to Village Motor Works when it was still spelled motorwerks and owned by Bill and Pam. Back then I had a VW, and they treated me well. So when I returned in July '17, I was surprised to find the place had changed hands and undergone one heck of a facelift. Since July I've had the pleasure of dealing with Bryan and Elizabeth several times because I've recently purchased two new-to-me vehicles that have needed some work. Bryan is the best kind of mechanic. He not only knows his stuff, he'll show you what's wrong, and explains how he plans to fix the problem before diving in. I've received nothing but exceptional customer service from him and Elizabeth each and every time I've passed through their door. It's always nice to find a great mechanic, and if you're looking for someone who exemplifies honesty while offering great service for a reasonable cost, you've found your shop. I won't be taking my vehicles anywhere else so long as they're in business.

I don't think they are actively trying to defraud customers, but I also don't think they are…read moretop-notch on technical competence. Further, their prices are wildly inflated. We experienced an engine malfunction with my daughter's car, which sounded like a misfire. I checked reviews for nearby garages, and Village Motor Works seemed to be pretty good, so my daughter took it here. They diagnosed the primary issue as a stretched and jumped timing chain, with secondary impacts to the coils and plugs. I dealt with two service advisors--one was nice and helpful, but the other was rather rude and dismissive. Unfortunately, my primary service advisor was the rude one. Maybe he was having a bad day, or maybe he had a lot going on. I don't know, but I called up to discuss the diagnosis, and he was extremely dismissive. I tried to get him to walk me through how they arrived at their verdict, and he just repeatedly stated with absolute certainty that it was a timing chain issue. He quoted me $3,679 to replace the timing chain (typical is around $2,400-$2,800) plus $2,400 for plugs and coils (should be no more than about $1,200-$1,700). Given the misfires, I completely understand the rationale for replacing the plugs, but one could argue replacement of any/all coils is unnecessary. I tried to talk through some ways to get the job pared back, but he was unyielding. $6,000+ or get your car off my lot. So I did. I had it towed elsewhere, and the second garage correctly diagnosed the problem as a misfire caused by a single failed coil. I was back on the road for a little over $1,300, and that included a second diagnostic fee and a tow. In summary, I do not think they dreamed up the timing issue to extort money out of me (which is why I am not leaving a one-star rating), but I do think their tech misdiagnosed the core issue. I could even live with that, but then they were rude to boot. Two stars.