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    Jos. A. Bank

    2.3 (4 reviews)
    Open 8:00 am - 5:00 pm

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    Diane & Company

    Diane & Company

    2.0
    (138 reviews)
    2.2 mi
    $$$

    I wish I could give Diane & Co. more than five stars. For over 14 years, Diane, Kim, and Chrissy…read morehave been the secret behind every special occasion for me and my three daughters. What sets this shop apart is their sheer expertise. This isn't the kind of place where you just pull things off a rack yourself; it's a personal boutique experience where you put your trust in the experts. I can't count the number of times I've walked in with one idea in mind, let them "do their thing," and walked out with a dress more stunning than I ever could have imagined. They have an intuitive sense for style, body type, and fit that is second to none. As a fuller figured woman that lacks confidence, they have never let me down! From the initial selections to the final fitting, they ensure everything is absolute perfection. Thank you, Diane, Kim, and Chrissy, for over a decade of making us feel beautiful and confident. We wouldn't go anywhere else!

    I visited Diane & Company while shopping for a mother-of-the-groom dress, specifically because they…read morecarry a designer I was interested in. Prior to my appointment, I even contacted the designer in California and was told that Diane & Co should at least have fabric swatches available if I decided to order through them. When I arrived for my appointment, there was already an uncomfortable situation unfolding in the store involving another customer and a disputed sale. While I chose to overlook that and proceed with my appointment, the overall experience only declined from there. The owner greeted me abruptly and, after I showed her an inspiration photo, immediately told me that a ball gown "would not look good" on me--an unnecessary and unprofessional comment. I then worked with a sales associate, who informed me that the dress I was looking for had just been sold. She proceeded to bring out two heavy, winter-style gowns that were completely inconsistent with what I had described (a formal summer garden wedding) and in a size (16) that did not match mine (4). Despite being told the store carries thousands of dresses, I was ultimately told there was nothing suitable for me. Given my budget of up to $3,000, this was both surprising and disappointing. Having worked in the retail and service industry myself, I can honestly say this was one of the most discouraging and unprofessional shopping experiences I've had. I left feeling dismissed rather than assisted. I ended up going to Emily's Boutique, where the experience could not have been more different--welcoming, attentive, and ultimately successful, as I found the perfect gown. Based on my experience, I would not recommend Diane & Company to others looking for a positive, customer-focused shopping experience.

    Photos
    The receipt stating that I paid in full and that the dress is infact mine.
    The receipt stating that I paid in full and that the dress is infact mine.
    It takes the same amount of time to dress up or just dress down.
    It takes the same amount of time to dress up or just dress down.
    Miss USA Deshauna Barber 2016 dressed by Diane & Company

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    Miss USA Deshauna Barber 2016 dressed by Diane & Company
    Abercrombie & Fitch

    Abercrombie & Fitch

    1.7
    (3 reviews)
    0.0 mi

    The blonde manager was extremely rude to me on Sunday. Much like another review from July, I was…read moreasking to exchange an item that my daughter received as a Christmas present. She was away at school and didn't bring the coat with her. When she returned she realized that it was too long on her but she wanted to see if she could get it in a petite or smaller size. I looked online and saw that the coat was still being sold online and in the stores, so I figured I'd just exchange it or get a store credit for a similar item. The deadline for returns from the holidays was 1/31/26. I came in early on 2/1/26. When I called customer service they explained that they could accept the return but they just needed the manager to agree. When I explained all of this, this young girl said, "Well I already spoke to (someone) about this before. They said it was at the manager's discretion. I'm the manager and I say 'no'." She seemed quite impressed with herself and smug when delivering the disappointing news. No, "I'm so sorry but..." or any empathy. Luckily, I was able to find a less immature manger on a power trip as this young girl at another store who warmly communicated understanding and granted a store credit. She was empathetic and helpful and even shared a coupon for my daughter to use in the near future. I could not also help to notice that the overall "vibe" in this store was dramatically different from the one in Freehold. The Freehold store was disheveled and there wasn't anyone in the front to greet customers and no one at the register either. I had to interrupt a conversation between 2 employees (who I wasn't even sure if they worked there) to get some assistance. And again, no apology, rather an attitude that I was bothering them. I do like the clothing and products from this company but this store is terrible.

    Conveniently placed inside freehold raceway mall. My kids love Abercrombie brand .. nice quality…read more... dresses last long . Very nice brand . Is a little expensive though. Not much of sale too, In this mall. Service can be better .. parking is crazy in this mall. Lots of food options in this mall. Wish they had more sale .. and reduce price a little . Overall it was a ok experience..

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    Abercrombie & Fitch
    Abercrombie & Fitch
    Abercrombie & Fitch

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    Jos. A. Bank - menscloth - Updated August 2026

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