Same-day response, 09:30 AM actually, to our clogged waste line. They snaked it and got us flowing…read moreagain fast. Very reasonably priced. Nice guys too. This was the second time that we've used them. (We have a drain line trouble spot.) Will use again.

Months after Hugo took care of my hot water heater I was having fun with a Sawz-all on some…read moresprinkler pipes while digging a hole for a tree....hit the sprinkler main, a fountain sprang forth and I thought I made an expensive mistake.... Hugo promptly called me back and told me how to fix it, it's simple.....just an example of how customer-service minded he is

Nak for Plumbing always comes through. They were recommended by our neighbor and have proven to be…read morea great find. They have completed multiple installations and repairs for us over the years. Their scheduling process is efficient, technicians are pleasant, highly skilled and always on time. I recommend them without any reservations.

great experience. Owner, John , is a good listener. He sent out Stephen and Aron to snake out our…read moresewer line, and they got under the house to replace a broken pipe. Expensive? Yes, but all plumbing work is. Their service was preceded by a plumber who did not solve our problem, and had a foul temper. We no longer are afraid to flush the toilet. P.s. public service announcement: don't flush wet wipes Down your toilet!!

This is s new review for Dima, not an update…read more Dima arrived on time Sunday afternoon and installed a new kitchen and a bathroom faucet for us. He installed them perfectly. While working on the bathroom faucet, he discovered and replaced a corroded and broken nut connecting the discharge pipe to the wall drain, see pictures. Fortunately, he had the necessary parts in his vehicle. I was impressed how he thoroughly cleaned the area of each sink before installing the new faucets. After testing for leaks, he left the work areas clean. I appreciate that he wears shoe coverings and was respectful of our house. His rate was reasonable. This is the second time I have called on Dima for help and am glad he was available. Highly recommend him.

Dima replaced two toilets for me. The first toilet was a nightmare. When checking for leaks after…read moreinstallation, one of the brand new Kohler toilets had a leak right below the flush valve. He inspected the toilet and found a hairline fracture within the tank hidden under the gasket. After repairing with putty, he inspected the flush valve gasket before putting it back on. He found the gasket was deformed and uneven. Then after replacing all that. He found the flush valve was broken bc water would not stop running regardless of the adjustable settings. This was the toilet from hell. But to my surprise, Dima was prepared and had all these spare parts in his car. After 3 attempts, the new toilet was repaired. I thought for sure I had to return the toilet. But Dima saved the day! Dima has excellent customer service. He wore booties and mask to keep the place clean and to make me feel safe. His attention to his work is unrivaled. He balanced the toilets on my uneven tile and he even adjusted the toilet seats a few times until he felt it was perfect. His knowledge for installing toilets is top notch. I had purchased Sani Seal gasket to avoid using wax. But he strongly advised against it due to leaks long term. I was surprised. So I researched it on the spot and found many customers had failures years down the line. He was right! He then installed two extra wax rings with flanges. When my new water supply line was too short, he also had a longer one from his car. I just can't express my gratitude to have Dima as my plumber. You need to hire him. You are probably wondering how much extra he charged me for the additional troubleshooting and parts. He included it all free of charge but I made sure to make up for it with tips. This was the best deal ever. Some might also be wondering if I was overcharged to begin with. But his pricing was in line with multiple quotes I got. Thanks again Dima! I will be sending more business your way!

Came out to replace a leaking shower mixing valve/cartridge... They worked very fast and gave me a…read morequote on another plubming item that I have been putting off. Courteous and on time (early really) Will be using them again

Luis did a great job replacing our shut off…read more Edwin was very accommodating to my schedule.

I had a leaking tankless water heater. Jimmy came by in the evening right after I called and his…read moreteam got the leaking unit out and replaced with a new unitt the next day. They also relocated it to a better location. Everything looks and works great. Jimmy had a great team and was personally there all day doing the work and making sure things were done well unlike most companies. Entire team felt like honest people doing good work. Definitely will use them again if I need any work done.

We had an emergency leak at one of the properties we manage, and I can't say enough about how…read moregrateful we are for Jimmy's quick response. He came out at 9:00 p.m. to take care of the issue, and his professionalism was outstanding. He was honest, transparent, and took the time to explain everything clearly. Most importantly, I never felt like he was trying to take advantage of the situation or upsell unnecessary work--something that can be a concern during after-hours emergencies. He focused on resolving the problem efficiently and with integrity. Thank you, Jimmy, for your prompt service and for giving us peace of mind. We truly appreciate you!

I'm so thankful I found Plumbing Geeks. After calling three other plumbers who weren't available…read morefor several days, I needed help ASAP for an external pipe leak that had clearly been going on for a while. When I called, I believe it was Mark who answered the phone right away and assured me someone would be there first thing in the morning. Michael actually arrived even earlier than expected, which was a huge relief. He provided a very reasonable quote and got started immediately. The entire process was smooth and stress-free--it was truly effortless working with Plumbing Geeks. While I hope I don't have any more leaks in the future, they will absolutely be the first company I call if I do.

Outstanding. Say no more. Brian was professional and efficient. Price was in line with others…read more Response was quick and communication was excellent.

Had a leak from bathtub drain into the crawl space. Jorge came out on a Saturday morning and fixed…read morethe issue in under an hour, all without charging any kind of emergency fee, and at a reasonable rate. Considering that another company came out Friday morning and quoted me 3x what Platinum Plumbing charged, Jorge did great and was honest and fast! Also provided a great referral for a separate issue I had. Thank you

Saturday, 7/19/2025, I want to thank Plumber Jorge for…read morerepairing the cold water line under my Bay Area home that I could not repair because the location of the break was difficult for me. Jorge remained professional when he informed me the cost on Friday at the house. Platinum outbid 3 other plumbing companies and Jorge showed up on time. Platinum BEST in the WEST !!

Service: New toilet Installation…read more Marc was a kind person and professional. I think he did a fabulous job on the install. My review is more so regarding the overall experience of 2 different scenarios with the company. Me and my family have been a client for years. Service Pros was my go to company of choice and I had an excellent experience with Juan. However, my experience after was not one I would like to experience again. 1) The plumber that came prior to March on 10/14 asked if I was the homeowner (I would think after being a client for many years, this was not a question. 2) I was quoted a "what I feel like" was a very high price for install of a new toilet and replacement (faucet) in my upstairs bathroom. First quote was 1,700 and then he later said the job could be done for 1189.00. I declined to go with replacement of the faucet and said I would just get a new toilet myself for install. 3) I called to ask for a quote to install my new toilet and was told it would be 689.00 4) When Marc arrived (very kind and professional), he had a new toilet with him which leads me to believe that the 689 was inclusive of the new toilet he brought with him. 5) When I asked if the cost to install the toilet I purchased from Lowes would still be 689.00 he said yes. 6) I called the office to ask and stated the price should not be the same as it clearly included a new toilet that I did not purchase. I purchased my own from Lowes. 7) The lady said she would have the plumber call the supervisor to ask what was the cost just for labor. 8) After the work was done, I asked what was the cost for labor and I was told since I had a premium toilet the install would be $589 for installation. :-( Only 100 bucks off the initial costs which tells me that the toilet bought by service pros was only 100 or less than or they were making up numbers. I still never got the cost for just labor. I recently retired from Corp America after 26 years and do not have the funds to waste or to be overcharged, especially being I have been a customer for years. I will no longer be a customer of Service Pros. My suggestions is, if you do use them - ask for Juan!

Service Pro came to our home today due to a clogged main line. When I spoke with the office I was…read moretold that the estimate would be free. When the service person arrived he said the charge was $431. He said he couldn't give a quote without running a camera down and couldn't with a backed up drain and yet the office knew that the drain was backed up. Really disappointed in the deception of that scheduling quote.