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Joseph Moore Heating & Cooling

5.0 (1 review)
Closed • 8:30 am - 4:30 pm

Services - Joseph Moore Heating & Cooling

HVAC installation or replacement

HVAC system repair

HVAC system maintenance

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4 years ago

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Active Energy Engineering - AEE offers full service Indoor Air Quality (IAQ) testing.  We will make sure your air is safe.

Active Energy Engineering

(5 reviews)

We bought our late 90s built home in 2012, and it only had a standard (at the time) 6-inches of…read morepink BATT insulation in the attic. So, our furnace has been working harder and more frequently to keep the house adequately heated for the past several winters. We finally got fed up of this lack of additional barrier between us and the cold outside. I was inspired by Consumers Energy offering a rebate check when insulation is upgraded by an approved vendor. I found AEE as the only Gold-star rated, licensed and insured installer in my area and approved by Consumers Energy. They earned their stars and stripes. I set up a free quote with the straight to the point and knowledgeable company owner, John. He explained his recommendations for adding about 11-12in.of fiberglass/wool blend blow-in insulation into the entire attic for a total of 17-18in., as well as having his field manager and caulk expert Mark seal all our windows and doors. He left me with a competitive quote and let me take long as I wanted to think on it and get other quotes. After a few quotes - my gut instinct gravitated me to AEE. I wanted to 'Art of the Deal' a bit with John to bring his quote closer to another competitor's. He was fair in working with me. We struck a deal. His 2-man insulation team came to our home around 10am and worked until about 4-5pm thoroughly insulating my attic. His field manager and caulking expert Mark did a great job sealing all the windows and doors for air leaks in a matter of 1-2 hours tops. They went above and beyond my expectations and were honest fellows. At one point when they realized they slightly undershot the amount of product needed for the job - they went and got more product to complete the job. John was a man of his word - he honored the contract without trying to work in the marginal unforeseen product and labor. They were thoughtful enough to blow some extra insulation into the space above our toddler's bedroom - which is definitely the problem area with our climate control. The workers used slip covers on their shoes and used towels to keep hoses from damaging walls. They vacuumed and cleared all waste after their work. Fast forward a week, and I will tell you that this was one of the best upgrades we have done for our home. The disparity in climate and cold drafts in different areas of our home is way better now. Upstairs is improved, the den stays toastier now, and the kitchen side of our house now holds heat better. A marked difference in the radiant heat comfort throughout the house. It is no placebo effect. The furnace is able to drive the temp up quicker, then the temp holds better and drops slower. So the furnace does not have to stay on as long of duration, and the interim between it firing up has increased. Savings on gas, and less wear and tear on the furnace too! Wish I had done this back when we bought the home. Better late than never. Highly recommend AEE. Just follow the simple steps I detailed above, get the work done, and get that rebate. You will have a top notch upgrade, at a great bottom line price. Two thumbs up!

AEE engineers came to my house and identified areas of improvement that I frankly would never think…read moreare a problem. I had an extensive energy audit performed, indoor air quality check, insulation installed, window caulking, rim joist seal/insulation, thermometer replacement, and various other home improvements. This was after the cost vs. benefit was explained to me with the supporting data. Once everything was completed, they walked me through the utility company rebate and tax credit process to ensure I received the full benefit of all work performed. Ultimately, I made money from the inspection and walked away with a house that was significantly more energy efficient with lower utility bills. It's a shame that it's so rare to find great companies with great people nowadays. AEE (John and Mark in particular) were super professional, friendly, polite, and extremely knowledgeable. It was an absolute pleasure working with them and I was able to learn quite a bit. These guys are not your typical salesmen, they are subject matter experts and come with only the highest of recommendation from me!

Comfort Zone Heating and Cooling

Comfort Zone Heating and Cooling

(36 reviews)

Highly recommend. Answered the phone on the weekend. Scheduled me for a same day appt. Tech called…read morewithin 30 minutes of arrival. Mill arrived discovered the issued immediately. Offered two options. Corrected the problem with our AC. Also, installed a new WiFi thermostat. Very pleased with the price, service and products.

I don't understand these positive reviews. I paid this company $100 to do an inspection. The kid…read more(and I do mean kid) that came out was able to show me on his tablet that the refrigerant in my central A/C unit is slightly below what would be considered a "good" level. I explained to him that my unit occasionally turns off and then back on in very short intervals. He wasn't able to offer any thoughts as to why that might be happening other than my unit is old. Fast forward 2 weeks. Today, I had a different company come out. Within 30 seconds of him taking off the same exact shield on the back of my A/C unit, he saw a frayed wire. Within 5 minutes he had replaced the wire and the problem was solved. One would think that the kid from Comfort Zone would have noticed it. The guy who was here today showed me the wire, it was RIGHT in front of exactly where the Comfort Zone kid hooked up the same diagnostic tools. If I'm paying to have my unit inspected, I'd think a company is actually INSPECTING the unit. I'm tempted to report this to the BBB. What a complete and utter rip off!!!

Joseph Moore Heating & Cooling - hvac - Updated June 2026

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