This place is awesome!…read more First time visit, staff were friendly and knowledgeable. They also have a great selection of gear! Definitely would recommended Thanks y'all! :)

What to do when the derailleur hangs while you're on a Sunday ride at the Capital Trail?…read more Call these guys, cause they are open on Sunday. I had to get an Uber ride into Carytown from 8 miles out on the trail but Joel assured me they could take it in on Sunday. He said 'we are a full service' bike repair shop and we're open today so bring it in and we'll take a look at it. Upon arrival, I got a professional greeting and Joel gave me a realistic estimate of the cost and the time line for repairs. You got to like that level of service. Like most other shops in Carytown, you will be challenged to find parking. They have no dedicated lot so you'll walk 2 to 3 blocks to find street parking.

I was looking to get two inner tubes installed for my daughter's Trek 7300. One tire had a blown…read moreout tube The other had a non-conforming (for my purposes) presto valve. The young lady who helped me couldnt have been more accommodating or competent. She said if I could wait 10 minutes she would have the repairs completed (saving me a trip from Bon Air). After a walk next door to eat some hot KK donuts I returned to find repairs completed including a new front tire at no charge. I would recommend this shop without reservation

Amazing service! Good quality and beautful bike. I love my bike! Thank you for the kind workers and…read moreall the help.

One of the few experts left in Richmond. No mater what I need for my own builds he has it or can…read morefind it. The best part is that it is no a big box store and when youget a bicycle from Lucky's you know it will be unique in a city full of bikes!

Klaas is knowledgeable and honest. We appreciate his patience with our questions and maintenance of…read moreour old bikes.

Rang the bell upon arrival, waited, kept waiting , several minutes passed. Rang the bell again then…read morewaited more just for a worker to explain that what we were looking for wasn't available. That wasn't the issue. The issue was his tone and overall customer service. The only useful thing was he told us "just go 2 doors down. See if they do it" I actually appreciate that because I'd rather patronize a business that would value my business and the other bike shop was very friendly.

Worst. Customer. Service. Ever. I called Carytown Bicycle, looking for a specific bike the…read moreSpecialized website said they had in stock. I spoke to someone who verified the bike and the price. I told him I was traveling an hour to test drive it and he said come on in. When I got there the bike wasn't there. The person there, Max, told me it was the manager I had spoken to. He couldn't find him. He also didn't appear to try too hard. Max made it clear that he wasn't the source of the problem. He also made it clear he was not going to be the source of a solution. Max's only concern was that the issue didn't affect him. When I made my displeasure known, Max told me to leave. The only help he was willing to provide was to help me out the door. Worst. Customer. Service. Ever. Carytown Bicycle fails to realize three important elements of business: 1. Business goes where it is welcomed. 2. People spend money where they feel appreciated. 3. In business, everyday is election day and people vote with their wallets. I would not spend a nickel of my hard-earned money in this arctic blast of incompetence and unconcerned indifference. Nor should you. I would not return there if they offered to give me the bike. Worst. Customer. Service. Ever.

My wife and I were 2 rides away from finishing our bike ride across America, but both bikes were…read moremaking clicking sounds and clearly not performing correctly. We found Riverside Cycling on Google, and were able to bring our bikes in. Max diagnosed our issues (rear cassettes and worn out chains) and repaired them both quickly and perfectly. We were able to finish our trip 2 days later right in schedule thanks to Max. Super nice guy, cool shop, and I highly recommend his shop!

Rented bikes from here. Great customer service, parking available, great bike rentalsread more

My partner has been dreaming of me getting an e-bike. We decided to stop here to demo some bikes…read more Bryan (who I think is the manager) is incredible. He took the time to explain different types of bikes to me. We checked out acoustic and e-bikes. He asked detailed questions to see what I was looking for. I ended up trying a Verve +3 lowstep e-bike. Bryan took the time to answer all my questions about the bike and dive into interesting facts. His knowledge felt endless on bikes! Before trying the bike, he filled it with more air and tested its safety. He gave me a helmet and I got to test the bike in the Libbie Mill area. It was a fantastic bike! Although I didn't purchase it this go around I definitely will be back for any e-bike needs.

Ten years in, and this is still my first call whenever I need anything cycling-related in…read moreCharlottesville. What keeps me coming back isn't just convenience -- it's the people. They're genuinely passionate about cycling, and that enthusiasm shows in every conversation. They know their products, give honest recommendations, and never try to oversell you. The value is consistently great. Local, knowledgeable, and trustworthy -- exactly what a bike shop should be. Highly recommend.

They quickly checked in my bicycle for a tubeless tire repair. The staff completed the work within…read morea day and called early the next day. The employees seemed knowledgeable, approachable, and friendly. The bike shop looked organized and maintained a clean, organized bicycle show floor.

This bike shop is fantastic!! My breaks stopped working on my way home from work and I needed my…read morebike the following morning. They were able to fix it within ten minutes and were so kind and helpful. I highly recommend their shop!! They did an excellent job.

Great bike shop and market. Interesting mix of local goods, wine, snacks, and bikes. The staff are…read moregreat and they are one of the shops in town open till 7pm

I love this bike shop/market. It's very close to home and has all the goodies I want…read more ***LOCATION*** Right on Forest Hill ave and Westover Hills blvd. There are parking spots out front, a bus stop, and you can bring your bike inside to shop. ***EXPERIENCE*** I don't come here often, but when I do I usually come for local brews, nightingale ice cream sandwiches, or a bike tune up. I love the little local markets we have all around RVA, and the fact that this one doubles as a bike shop is so cool to me. Their bike shop people are down to earth and really help you with any bike needs/concerns you may have. I'd recommend getting your bike fixed here if you're looking for a place. ***PRICE*** Market goods are a bit on the pricier side (think Whole Foods), but they have local and organic products. And it's always great to support a local shop. I haven't gotten a bike tune up from them in a while, but I remember it feeling like a reasonable price. My partner recently had a chain link replaced and brake tune-up and that came out to $30. ***CONCLUSION*** I love Outpost. It's cute, trendy, and local. It does a beautiful job at combining all things Richmond and bikes under one roof.

Reserved 6 tix on Groupon for the historical tour. Had to change to 4. Groupon assigned the blame…read moreof not being able to get a refund on the vendor. I called RVA on Wheels. They could not have been more accommodating. Hendley Davis was diligent in making sure the right tickets were cancelled and most welcoming to our tour on Saturday. Confidence restored in a small business and a new loyal customer was born.

If you're visiting Richmond or even if you're a local, RVA on Wheels is hands-down one of the best…read moreways to experience the city's charm, history, and hidden gems! From the moment we stepped onto the vintage-style trolley,  we were swept away by the warm, welcoming atmosphere and the infectious energy of our guide Daniel Ellis Daniel provided us with the perfect balance of fun and informative -- packed with fascinating stories about Richmond's rich history, from Civil War landmarks to modern revitalization projects. He is incredibly knowledgeable and had a great sense of humor, weaving in personal anecdotes, quirky facts, and local tips that you just wouldn't get anywhere else. What truly made the experience special was how interactive and engaging it felt. The trolley itself was spotless and super comfortable, with great views from every seat. We even got some time to hop off and explore a couple of key spots, which made it feel more like an immersive adventure than a typical tour. Whether you're a history buff, a foodie, or just looking to see the city from a new perspective, RVA on Wheels delivers an unforgettable experience. It's the kind of tour that leaves you saying, "I never knew that! A must-do for all RVA explorers -- can't recommend it enough!