Amazing service! Good quality and beautful bike. I love my bike! Thank you for the kind workers and…read moreall the help.

This store is a treasure! They had my dream bike in stock and allowed me to test ride it before…read moretaking it home. The entire staff was friendly and helpful. Even with allll the accessories I had to have, I believe the pricing was very fair and the service was outstanding. I believe this is a rare place in Richmond that makes customers feel like they're a member of a community rather than just another retail number.

One of the few experts left in Richmond. No mater what I need for my own builds he has it or can…read morefind it. The best part is that it is no a big box store and when youget a bicycle from Lucky's you know it will be unique in a city full of bikes!

Klaas is knowledgeable and honest. We appreciate his patience with our questions and maintenance of…read moreour old bikes.

Worst. Customer. Service. Ever. I called Carytown Bicycle, looking for a specific bike the…read moreSpecialized website said they had in stock. I spoke to someone who verified the bike and the price. I told him I was traveling an hour to test drive it and he said come on in. When I got there the bike wasn't there. The person there, Max, told me it was the manager I had spoken to. He couldn't find him. He also didn't appear to try too hard. Max made it clear that he wasn't the source of the problem. He also made it clear he was not going to be the source of a solution. Max's only concern was that the issue didn't affect him. When I made my displeasure known, Max told me to leave. The only help he was willing to provide was to help me out the door. Worst. Customer. Service. Ever. Carytown Bicycle fails to realize three important elements of business: 1. Business goes where it is welcomed. 2. People spend money where they feel appreciated. 3. In business, everyday is election day and people vote with their wallets. I would not spend a nickel of my hard-earned money in this arctic blast of incompetence and unconcerned indifference. Nor should you. I would not return there if they offered to give me the bike. Worst. Customer. Service. Ever.

I ordered a bike from a company in CA that had to be shipped to CBC for assembly and pickup. Once…read morethe bike arrived, I got two calls and a text to let me know the bike was ready for pickup, which was about 5 days after it arrived (as informed it would be since it had to be assembled). When I went to pick it up, the guys who greeted me were friendly, expedient and thorough. One of them knew my name when all I said was that I was picking up my bike. He also helped me load the bike in my SUV in the rain and was just super pleasant to deal with.

Rented bikes from here. Great customer service, parking available, great bike rentalsread more

My wife and I were 2 rides away from finishing our bike ride across America, but both bikes were…read moremaking clicking sounds and clearly not performing correctly. We found Riverside Cycling on Google, and were able to bring our bikes in. Max diagnosed our issues (rear cassettes and worn out chains) and repaired them both quickly and perfectly. We were able to finish our trip 2 days later right in schedule thanks to Max. Super nice guy, cool shop, and I highly recommend his shop!

Ten years in, and this is still my first call whenever I need anything cycling-related in…read moreCharlottesville. What keeps me coming back isn't just convenience -- it's the people. They're genuinely passionate about cycling, and that enthusiasm shows in every conversation. They know their products, give honest recommendations, and never try to oversell you. The value is consistently great. Local, knowledgeable, and trustworthy -- exactly what a bike shop should be. Highly recommend.

My partner has been dreaming of me getting an e-bike. We decided to stop here to demo some bikes…read more Bryan (who I think is the manager) is incredible. He took the time to explain different types of bikes to me. We checked out acoustic and e-bikes. He asked detailed questions to see what I was looking for. I ended up trying a Verve +3 lowstep e-bike. Bryan took the time to answer all my questions about the bike and dive into interesting facts. His knowledge felt endless on bikes! Before trying the bike, he filled it with more air and tested its safety. He gave me a helmet and I got to test the bike in the Libbie Mill area. It was a fantastic bike! Although I didn't purchase it this go around I definitely will be back for any e-bike needs.

They quickly checked in my bicycle for a tubeless tire repair. The staff completed the work within…read morea day and called early the next day. The employees seemed knowledgeable, approachable, and friendly. The bike shop looked organized and maintained a clean, organized bicycle show floor.

Don't take your bike here they said my bike would be fixed in 2 days instead they kept my bike for…read more2 weeks didn't do anything to it (my bike is still broken) and charged me 175 dollars

Great bike shop and market. Interesting mix of local goods, wine, snacks, and bikes. The staff are…read moregreat and they are one of the shops in town open till 7pm

I love this bike shop/market. It's very close to home and has all the goodies I want…read more ***LOCATION*** Right on Forest Hill ave and Westover Hills blvd. There are parking spots out front, a bus stop, and you can bring your bike inside to shop. ***EXPERIENCE*** I don't come here often, but when I do I usually come for local brews, nightingale ice cream sandwiches, or a bike tune up. I love the little local markets we have all around RVA, and the fact that this one doubles as a bike shop is so cool to me. Their bike shop people are down to earth and really help you with any bike needs/concerns you may have. I'd recommend getting your bike fixed here if you're looking for a place. ***PRICE*** Market goods are a bit on the pricier side (think Whole Foods), but they have local and organic products. And it's always great to support a local shop. I haven't gotten a bike tune up from them in a while, but I remember it feeling like a reasonable price. My partner recently had a chain link replaced and brake tune-up and that came out to $30. ***CONCLUSION*** I love Outpost. It's cute, trendy, and local. It does a beautiful job at combining all things Richmond and bikes under one roof.