I was looking to get two inner tubes installed for my daughter's Trek 7300. One tire had a blown…read moreout tube The other had a non-conforming (for my purposes) presto valve. The young lady who helped me couldnt have been more accommodating or competent. She said if I could wait 10 minutes she would have the repairs completed (saving me a trip from Bon Air). After a walk next door to eat some hot KK donuts I returned to find repairs completed including a new front tire at no charge. I would recommend this shop without reservation

Amazing service! Good quality and beautful bike. I love my bike! Thank you for the kind workers and…read moreall the help.

One of the few experts left in Richmond. No mater what I need for my own builds he has it or can…read morefind it. The best part is that it is no a big box store and when youget a bicycle from Lucky's you know it will be unique in a city full of bikes!

Klaas is knowledgeable and honest. We appreciate his patience with our questions and maintenance of…read moreour old bikes.

Rang the bell upon arrival, waited, kept waiting , several minutes passed. Rang the bell again then…read morewaited more just for a worker to explain that what we were looking for wasn't available. That wasn't the issue. The issue was his tone and overall customer service. The only useful thing was he told us "just go 2 doors down. See if they do it" I actually appreciate that because I'd rather patronize a business that would value my business and the other bike shop was very friendly.

Worst. Customer. Service. Ever. I called Carytown Bicycle, looking for a specific bike the…read moreSpecialized website said they had in stock. I spoke to someone who verified the bike and the price. I told him I was traveling an hour to test drive it and he said come on in. When I got there the bike wasn't there. The person there, Max, told me it was the manager I had spoken to. He couldn't find him. He also didn't appear to try too hard. Max made it clear that he wasn't the source of the problem. He also made it clear he was not going to be the source of a solution. Max's only concern was that the issue didn't affect him. When I made my displeasure known, Max told me to leave. The only help he was willing to provide was to help me out the door. Worst. Customer. Service. Ever. Carytown Bicycle fails to realize three important elements of business: 1. Business goes where it is welcomed. 2. People spend money where they feel appreciated. 3. In business, everyday is election day and people vote with their wallets. I would not spend a nickel of my hard-earned money in this arctic blast of incompetence and unconcerned indifference. Nor should you. I would not return there if they offered to give me the bike. Worst. Customer. Service. Ever.

My wife and I were 2 rides away from finishing our bike ride across America, but both bikes were…read moremaking clicking sounds and clearly not performing correctly. We found Riverside Cycling on Google, and were able to bring our bikes in. Max diagnosed our issues (rear cassettes and worn out chains) and repaired them both quickly and perfectly. We were able to finish our trip 2 days later right in schedule thanks to Max. Super nice guy, cool shop, and I highly recommend his shop!

Rented bikes from here. Great customer service, parking available, great bike rentalsread more

Excellent Experience!…read more Customer Service: 100% Repair Service: 100% Value for Money: 100% Highly recommend this company for their professionalism, fair pricing, and top-notch work.

This bike shop is the best!!! I had an issue with my breaks and had to have my bike back by the…read morenext day. They fixed it within 10 minutes and were extremely kind!! I'm so appreciative. Highly recommend this shop!

They quickly checked in my bicycle for a tubeless tire repair. The staff completed the work within…read morea day and called early the next day. The employees seemed knowledgeable, approachable, and friendly. The bike shop looked organized and maintained a clean, organized bicycle show floor.

This bike shop is fantastic!! My breaks stopped working on my way home from work and I needed my…read morebike the following morning. They were able to fix it within ten minutes and were so kind and helpful. I highly recommend their shop!! They did an excellent job.

Inexpensive they are not, but Journeyman's Adventure is an awesome bike shop with awesome staff!…read moreThe older gentleman (I didn't get his name unfortunately) was great and explained several of their products, including folding bike locks which were new to me. He will do his damndest to upsell you lol but in a fun way. They get a 5 for service. To give you an idea of their prices, I didn't see a lock in there under $36. They can range up into the hundreds. They are NOT cheap, but they sell quality.

Excellent service.. Was real nice cause He fix mi vine real…read morefast and was very professional without any trouble

Drove to their shop twice, because their website said they were open. They were closed both times…read more Went to Carytown Bike Shop and bought two bikes, and got my chain fixed on my bike. Don

I went in to see about buying new rims for Rockhopper because I hate Presta valves. The salesman…read moresaid it made more sense to modify the rim, it's cost prohibitive to buy new rims for that purpose. He told me they do that there. I brought the bike back, it was a different guy, he said he would look into it. I said only change the presta tubes if the mod can't be done . I came back and there were presta tubes on it. I asked why they didn't do the conversion, the same guy told me "I told you we don't do that service." I said no, you did not. You said you had to ask about it. It was clear he did not. He dismissed that. I would have taken it somewhere else. Their loss though, I was thinking of selling the Rockhopper and getting a comfort bike, which will not be at Agee's now. I don't like being lied about to.