shop here very first time . Staffs were fully trained, they provided great customer service and…read morefriendly I bought a pair of work shoes without hesitation. Keep up the good!

If you have a whole day to waste please come here... They…read moremove so slow! They have a decent selection of shoes so that's great! But the customer service is sloooooooow. They had Nikes that were 30% & 40% off the original price which is great, but just be prepared to wait.

I stopped by this Shoe Palace inside Northridge mall over the weekend to look at infant shoes for…read moremy baby daughter. This store is on the 2nd floor next to the other side entrance of JCPenney. The store is organized nicely inside and the workers will greet you when you walk inside. One of the employees asked if I needed any help but I told him I was just browsing. The kids and infant shoes are toward the back right of the store. The prices will be higher on certain ones. I saw some nice tshirts and pants but ended up not getting anything.

Some good sales here!!! The store has good stuff in stock but I was a bit disappointed that the…read morewhite Mamba Gigi jerseys were all dirty with marks on the back for the three sizes they had. The service also felt rude here.. I asked a guy if they had my size for some shoes on sale and he just said "No we only carry 13s bro", without even looking in the back to check. It felt rude but still wanted to buy some items here so I paid but he was also very dismissive and disinterested as I paid and gave no service. No one also came up to help with shoes too, as I had to come up. I guess I had a similar experience with service as others had mentioned on here too.

I stopped by this Finish Line inside women Macy on the second floor. While my wife was looking at…read morewomen shoes, I went to look at kids shoes at the Finish Line area. They had some nice selections on display and the prices will vary depending on which one you want. They also had women shoes and men shoes too here.

Came here on a Sunday afternoon to get some shoes for my kiddos selection was amazing by the way…read moreand I felt the need to make this review as, never in my 30 something years of being in this earth I have been so appalled by a fellow customer , he was threatening the employees with corporate reviews because they would not give him cash refund and was belittling them, asking them specially for full names and last names just so this dear customer can go write them up at corporate level. The store manager was calmly explaining to the man why she was not able to give cash refund and instead, kindly offered store credit. This person then goes off to say that he will never ever recommend Skechers to anyone in his life, that it's even cheap and continue to throw the ripped bag at them. Never have I been so appalled by human nature, this day and age people are literally turning into despicable humans. If anyone at corporate receives this so called official complaint from this giant turd, please feel free to contact me so I can really let you know how it went down. The employees were nothing but polite and calm and I on the other hand was unable to keep my cool so I told him off and I would do it over a hundred times. He tried to come for me and ask why random people are getting involved in his conversations. I interjected and told him he's at a factory discounted store not Nordstrom where he can come off so High and mighty . As a proud woman I felt the need to put this a hole in his place. Skechers should commend this group of individuals who have to tolerate people like this amongst all, the disrespect, anyway I told him off, man of European descent felt the need to come off so entitled wearing his Hokas, matching track suit and pony, but yet ridiculing the store that wouldn't give into his demands.

We had exceptional help from Josh We will go back only on…read moredays that he is there! He found our sizes of shoes and made sure we were happy with our choices

I follow SHUSA o! IG. They posted some J1s Well one…read morehappened to be a pair of trophy room lows I've been looking at for a few months. The price was competitive so I bought them on Wednesday. They shipped the same day and being in CA near them they came in on Friday. Shoes are clean AF and exactly what I wanted. Ill be picking things up from them Again! thank you SH!

Every time I have gone to this store I have been treated with the upmost respect and fairness…read morebeyond any other shoe store I have been to. I have sold several shoes to them and not only did I get a great price, I even tried to kick them down a few old pairs for a donation and they said "We got you, let's get you some money"!! Who does that. THEY ARE OUTSTANDING !!!!!

Wow the selection at SOLE is amazing ! I couldn't make up my mind on so many different styles. The…read moreprices are so affordable. I was going out for the weekend and went last minute shopping and boy it was such a hard decision. Aside from the wide selection the customer service was great. I was greeted as soon as I came in and the employee was extremely attentive. I kept asking for sizes in many styles and the girl dos not complain once. I highly recommend all ladies to come here for shoes.

Wow!!!!! Never felt so humiliated! Walked in the store and saw some real cute shoes I liked. I went…read moredirectly to grab the heel and in a rude tone I hear "excuse me! You can't touch those!" Everyone in the store turned and looked at me. I was so embarrassed. First of all, how am I suppose to purchase shoes if I can't touch them. Second, there's no need to yell. Employee could of easily walked next to me and in a nice matter address her issue. I immediately walked out and other customers shopping walked out right behind me. Employee sarcastically gave us a "have a good day." Employee had curly ombré hair, medium dark skin tone.

Francisco at WSS in Reseda gave us amazing customer service! He was super kind, patient, and went…read moreabove and beyond helping us find the right shoes. He even searched other stores, called another location to verify the stock, and helped us pay ahead so we could do a quick pickup without any hassle. It was my first time stopping by this location and I had such a great experience. The store had a huge variety of shoes and the customer service was excellent. Definitely coming back again. Thank you Francisco!

I always liked WSS but today, Francisco made my shopping experience memorable. I was just going to…read morewalk out with one pair, but because of his help and guidance, I picked up a few more. Thank you!!!

WSS has an impressive selection of shoes! You will find a lot to choose from - athletic shoes,…read morecasual sneakers, boots, dress shoes, and more. The variety of brands and styles is excellent, so there's something for everyone in the family. You will also find some of the best prices around, if not the lowest. They frequently have sales and promotions that make already affordable shoes even cheaper. It's hard to beat their value. I say: Try it.

forgot a pair of sneakers at home and was doomed to wear 6inch heels for 3 days straight, alas they…read morestarted falling apart so i went in to the canoga park location for some new sneakers. Was looking in vans and dc, the woman working was extremely helpful!! asked me a lot of questions and was able to find the dcs i wanted in my size! She had dark hair and glasses, didnt catch her name but thank you so much! ended up going with the vans but a great experience overall

So apparently at The Footlocker in Northridge mall, they require an email for a purchase. I told…read morethe clerk I wasn't comfortable sharing that info and she said she couldn't complete the purchase without one. This was after I already ran my cc for the $150 Uggs (at 7:30pm on Saturday 9/28). I had also purchased Air Jordan's at the kids Foot Locker a few stores down and they had no issue with me not wanting to provide an email. I then spoke with the manager and she said it was their policy. I then inquired, 'you're ok with losing a sale and a customer over an email', she smiled and said 'you're free to shop somewhere else. So...I walked down a few stores and purchased the Uggs at Journey's and the staff was very friendly and accommodating. It blows my mind that an organization as big as them are willing to turn customers away over an email. Oh well, I'll never make another purchase at Foot Locker again.

Staff are helpful but not very informed. We wanted to purchase a pair of shoes and they didn't…read morecarry the size needed. So they offered to order and have it shipped directly to us. Awesome, right? Wrong -- just the day after, we received an email from Footlocker that it was out of stock and we had to go back in to the store to get a refund. So we did - even though this store is half an hour away. Then the staff says, no, they can't process the refund because corporate has already processed it. Just give it a couple of days to show up on your bank. We wait -- now it's been over two weeks since this happened and still no refund. Corporate said the store should have processed the refund. And now still waiting for corporate to try to process it without having to go to the store. I mean -- I paid your store, you certainly didn't have any problems charging me at the time. Why is it so difficult to return the money for something I didn't get? Maybe check inventory next time before offering to order.

This is the store to go to. Prices are the lowest you will find. I like it here, and although not…read moreperfect, a store that I like and you need to know.

If you're looking for sports gear, well this is the place for you. The old Sears location on the…read morebottom floor of Northridge Fashion Center. There's plenty of parking out front. They do have a nice shoes sections with loads of sneakers. A decent selection with name brands. I did notice that they did carry loads of Adidas. There's also a good selection in apparel. Mainly active wear but you'll find the occasional traditional classic pieces if you look for them. But if it's active wear or sport wear, it's your place. Then you have all the sports gear. There's a section that's all golf. Loads of clubs but they're all locked up So you can't really try them out. You have basketball, baseball, soccer, tennis and so on. There's also a good selection on bikes lined up as well as hanging. To my surprise, they also carry water sports equipment. There's pretty much a good selection of sports things.