Very thorough; reasonable pricing. Have used for three separate projects. Had a minor problem…read morerelated to previous work 9 months before and he fixed it at no charge. Highly recommend.

Had a bad experience with this company. They provided a quote to replace my hot water heater and…read morethen couldn't do the work. The original quote looked good so I scheduled the work and then they didn't follow through.

Borels replied quickly and was able to come out same day. They work efficiently and their quotes…read moreare always less than the competition. We will use them anytime we have plumbing needs.

Our kitchen sink faucet handle recently broke, so it was hard to control the water temperature. I…read morepurchased a new faucet but needed it installed. Rafael responded to my Yelp project inquiry. Excellent communication over Yelp. Rafael provided an upfront cost estimate and was able to fit me in the schedule for the same week. Gustavo came and removed the old faucet and installed the new one. I believe it took less than 1 hour. When he was done, he even showed me how the touch sensor worked. He was respectful, took off his shoes, and cleaned up after himself. He even took the old faucet with him to dispose. Great service and great communication. Will definitely reach out again for future jobs.

I am always skeptical when trying to find someone new to do work on my house. I do not take the…read moretime to write reviews often but he deserves it. He came out to look at boiler, changed a part and got it fired up. Identified that it was cracked and had to be completely replaced. Out of sympathy he just charged me for the part he replaced. He gave me a quote of what it would cost to install a new heating system. I called a few friends that are contractors and they agreed it was a very reasonable price. Dave came out the following day and installed it with his technician. Very professional and efficient, he even took a few hundred dollars off the price that he initially quoted. He checked in the following day to make sure everything was running fine. Great guy that knows how to run a business!

Sent a request out, and the owner David was very quick to respond and responsive throughout the…read moreprocess and scheduling. He was able to get someone out the next day, even on a weekend! He sent out Michael, who did a great job fixing a difficult AC unit and was a pleasure to work with.

water heater started leaking Friday night. was able to get…read moresomeone out first thing Saturday morning. Ryan was great, tried to keep my carpets/bathroom clean as much as possible and was patient in discussing my options and answering my questions. Surprisingly was able to get an appointment for install on Monday. Jared was also great. Definitely appreciate the small details and concerns to keep the carpet clean like hand carrying both the old and new water heater up 2 flights of stairs. Between the quick response/scheduling time, clean workmanship, and fine attention to detail, happy to say the leaking water heater experience felt less chaotic with 128's help! Total turnaround time, Friday 11pm to Monday 4pm hot water up and running!!

Had a very positive experience with 128 Plumbing/Heating/Cooling. I recently bought a condo and…read morehired them to replace a rusted gas pipe. They were extremely informative and helpful throughout the process. I highly recommend them.

5 Stars all the way. Both my experiences with Daniel Wright Plumbing have been outstanding. Here…read moreare the highlights: 1. In an emergency, he called me back within minutes. So grateful for his service. 2. In a non-emergency, Danny came through with a game plan and a quote to replace our aging water heater. Scheduled the next day, he texted to give us a heads up of when to be home, and then took care of our old water heater and hooked us up with a brand new 10 year unit. Such a pleasure to work with. 3. In every touchpoint, he came through not only with skill, expertise and experience, but he educated us on how the process would go and what to expect. Peace of mind. Super efficient. Wonderful service. Great guy. Highly recommend!

I bought a top floor condo in a house built in the 1880s. The plumbing is "quaint" to say the…read moreleast. I wanted a washer/dryer in my unit. All previous owners went down to the basement to do laundry. I tried 5 different plumbers and Daniel Wright was the only one who agreed to plumb in a ventless dual unit for a reasonable price. He did an outstanding job very efficiently. I have used him for so many other things, including installing a new water heater, and a range of other major and minor fixes. He is always responsive, prompt, cheerful, extremely knowledgable and his prices are very fair. I've owned many homes in my life, in many places, and have worked with other plumbers in this area. I know I found my North Shore plumber and am very happy to recommend Danny unreservedly.

I had what I consider a small job: replace two non-working shut-off valves from my kitchen water…read moreline, and one for the toilet water line. I must have called eight different plumbers or companies. Three would not provide free quotes or estimates, and they would have charged outrageous service call fees that one has to pay regardless of whether one accepts their quotes. Three companies offered free estimates and quotes. One quote was so ridiculously high, and when I questioned the price they described that the price included "Isolating water supply to unit by means of water main; relieving the pressure...." and the list went on and on, including a ridiculous list of normal steps for any plumbing job, including checking for proper functioning and leaks, as if these were the reason for the high costs listed on their estimates. It was a bit insulting. Petros was the last person I called, and he was refreshing. He asked for pictures of the valves in question, and before he gave me any quotes over the phone, he explained the options for repair and recommendations. He described the cost of the different types of valves (spoiler alert---they are not that expensive)--and explained his fee. No, he was not cheap, but I so appreciated the no-nonsense explanations and upfront pricing. I knew what the job was going to cost me, and exactly how much of the cost was going to materials vs. labor. Old fashion-business model and transparency that I appreciate. When he came to the house, he was friendly, efficient and professional; he explained and showed me what he did and what was wrong with the valves that were broken; and left the premises clean when he was done. He is a two-man company/team, so I cannot attest to how it would work calling him for larger jobs or emergency jobs, but I will definitely use his services again in the future.

Shower broke and had problem with toilet flapper. Floros fixed both in record time and at a great…read moreprice. Will definitely use him again, very friendly and HIGHLY recommend.

I called Rich at the beginning of December to talk about replacing my ancient (1982) furnace and a…read morewater heater that was starting to hurt. Add in that I was trying to do it through Mass Save with a heat loan. Rich came out to my house on a Saturday to look at the job and give us the quote we would need to get the heat loan. He had the quote to me that same day via email and he dropped off a paper copy the next business day. He's forthright and honest and he started teeing up the special pieces we would need while we were waiting for the bank to approve the loan. He was very responsive the whole time and was good about giving me a call for updates. Because of the jury-rigged nature of the old furnace, he told us it would take two days, possibly three, to get the old one out and the new furnace and water heater in. He got the water heater in and running on day one so that we could use it. He worked late on a Friday to get the furnace done right before the temperatures dropped down below 20. The new ductwork, venting, and drain for the condensate are all really well done. You can see the quality of his work. It is well below freezing outside, and this is the warmest my house has been since I bought it. He even came back after the install was complete to change an exterior fitting for the air intake because he wasn't happy with the part he had on hand when he did the job originally. 10/10 I would go back to Rich for any work I needed done.

I have used Rich for over 10 years for various plumbing needs, including water heater…read moreinstallations. Rich is a real professional who not only loves what he does, does it well, but also really cares about his customers. Last night, my water heater kicked the bucket. I called Boston Water Heaters at around 9 pm to leave a message and Rich answered. Yes, he answered at 9 pm. Rich fit me in and came out today to install a new water heater for me. He came when he said and charged me what I knew to be a fair price. I will not use anyone else for this service. The care he has shown to me when I've been in a pinch has earned him my loyalty as a customer. Thanks Rich!

I moved into my condo in October of 21. After being in the condo for 2 1/2 months I realized the…read moretoilets in the master and the guest bathrooms needed to be replaced. I reach out to Michael Russo Jr. Plumbing and Heating to do the job. This is where it gets good. I don't know who these plumbers were but they need to go back to school or give up their plumbing license. Since they replaced the toilets I have had a competent company (McLaughlin Plumbing) come in a correct the mess they made. They could not believe what a terrible job they did. I paid them (Russo) $1450.00 and so far to correct the mess they made, I've had to spend approximately $1,000.00. DO NOT HIRE THIS COMPANY. They are the worse.

Lifesaver! Our older Lochinvar boiler was intermittently failing. Would run fine for days then keep…read moreneeding to be reset. Contacted a bigger plumbing contractor (begins w/ "Cr") a few weeks ago because we were desperate to find anyone to come who we hadn't dealt with in the past. They came and did a service on the boiler, which of course was running fine at that time, but then proceeded to go off again 2 days later. They did come back, but at that time it was running fine again (at least they didn't charge us for that visit). So the week before this record cold it really starts cutting out, so I called Lochinvar and their service branch gave me a few local names. By chance I called Russo first and they said they could be here the day after. Woke up to house @ 52 degrees that morning. Anthony showed up and assured me he would get it fixed, and proceeded to go through with me all the possible issues before replacing the fan unit that was most likely culprit. Couldn't have asked for a more professional and knowledgeable technician. Our only regret was that we hadn't found them earlier. What an immense relief to not have to worry about losing heat on the coldest day of the year!

Wilson saves the day, once again! Our condenser stopped working midday while out and he was able to…read moretroubleshoot and repair by the end of the day in order to keep our family cool. Reliable, fast, and, fair pricing. Wilson is an incredible technician and communicator who goes the extra mile to solve your problems. I can't thank him enough!

Wilson is an exceptional AC mechanic! He came to my rescue on a holiday, ensuring my puppy and I…read morestayed cool and comfortable on an extremely hot day. I am incredibly grateful for his prompt and caring service!

It was OK. Gentlemen seemed like he knew what he was doing. Prompt. Was supposed to come by to be…read moresure I shut the water off to the water heater, 5 minutes, I was told. Come back in the morning, not an emergency. Ended up being charged a $245 diagnostic fee. :Came the next day, prompt. Waldman responsive to my call. BUT, outrageous price. $2400 to replace a gas hot water heater. Not including the tank, which was covered under warranty. The diagnostic fee was not applied toward the bill. Not an emergency. They have you by the you know what. Take advantage of the situation. I would not have called them, but they installed the last water heater and it was covered under warranty. $2400 to replace it, no tank. At first said I had CO2 issuers, then said fine. Only secured an existing pipe venting to the chimney. Outrageous, highway robbery. Ended up being more than $600 over the initial quote. Misleading, deceptive, maybe worse. Complete BS, never again. Services Water heater installation

Had them out to check a simple leak. 2 guys came out and could not figure it out. Had another…read morelocal plumber come out and gave us options on a solution. Do not recommend them.