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    Joyeria Diaz

    2.5 (8 reviews)
    Closed 9:00 am - 7:00 pm
    Updated 1 month ago

    Services - Joyeria Diaz

    Jewelry cleaning

    Jewelry repair

    Watch cleaning

    3 More Services

    Watch part repair

    Watch part replacement

    Watch seal testing

    Joyeria Diaz Photos

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    Alexis H.

    So I could spend the next couple of hours or so explaining how this company basically conned me with dates, times, POC's and all for about a year over $3,550 for a Rolex that I found on Poshmark from a seller by the name of @luxurysells14 I made the purchase with Verinica Ramirez (Diaz) by negotiating through email I had to send it back 4 times because it wouldn't keep proper time paying shipping and insurance out of pocket each time. Then I upgraded that Rolex and upgrade to a newer customized version. When the new watch arrived, the diamonds were not the size that they were supposed to be, the appraisal was not included as agreed and neither was the two year warranty. I was told that the customized bezel would look much bigger than the standard size bezel. Upon receiving, I addressed the size and surprise surprise, suddenly Omar Diaz says that it is unnoticeable to the naked eye. so I send it back and yet UPGRADE again to the bigger bezel.. it was supposed to take 4 days... 4 WEEKS later I get an excuse, per usual. I requested a refund. Keep in mind, this process alone took place between 7/24/19-feb 8/2020 which is a little over a year. Two moths later, they still have both watches and I have yet to get my $3550 back. Omar continually says dates when he will send it, he has even claimed to put a check in the mail once.. I live in Texas, two moths later that check still hasn't come in from California. Veronica refuses to even respond any time that I reach out to her. Besides that, obviously he never sent it when he keeps telling me dates that he will send my refund through zelle.. Both Omar & Veronica have taken me through a mental roller coaster. Through this entire process I have gone through preterm labor 5 times while dealing with a high risk twin pregnancy. At this point I have notified them several times and given them so many opportunities to do the right thing and refund me. Now I will be pursuing legal matters. I have also reported to BBB Complaint Case# 763605 which they don't even have accreditation. I see why. They have changed their name from Guilt Sales to Luxury Diaz at the very least. They sell on multiple platforms and have several websites, emails, phone numbers accounts and all. I have done my best to provide the information that I have so that you won't be scammed by this shady company. They go by a few different names for obvious reasons.. Guilt watches Guilt sales Royal Jewelers Joyeria Diaz Luxury Diaz Those I have been in contact with Omar Diaz Veronica Ramirez (Diaz) Roberto Diaz Address: 1111 San Fernando Rd San Fernando, CA 91340-3209 Some of their Instagram account @diazjewelry1111 @Guilt_sales @Luxurydiaz @veronica22eema @omardiaz93 Hashtags #guiltsales #guiltwatches #luxurydiaz #timeleepersvault Poshmark @luxurysells14 Facebook Luxury Diaz Joyeria DIAZ LLC Veronica Diaz Verinica Ramirez Pinterest @Omardiaz93 Ebay Jewelrydiaz1111 YouTube Luxury Diaz Yelp Joyeria Diaz Websites Diazjewelers.com Guiltwatches.com Luxurydiaz.com They send their subscription emails from guilt-sales@mta2.seguno-mail.com They send their invoices and correspondence from invoicing@messaging.squareup.com Luxurydiaz@gmail.com luxury.express.sells@gmail.com http://guilt-sales.myshopify.com Omardiaz93@gmail.com joyeriadiaz2011@hotmail.com Their phone numbers (818) 582-0409 (818) 582-0408 (818)361-1925 (747) 224-6187 They only accept payment through zelle , bank wire or square app obviously because it's easy to scam their customers since these methods of payment are insecure for the buyer, once you send your payment, it's gone. They have 3 different logos They know exactly who I am, if not then maybe they have scammed too many people. They want to keep playing Puppet but obviously I mean business.. take notes.

    WARNING!!!WARNING!! Don't take your jewelry.

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    2 months ago

    great, got my watch to fit my wrist size in 5 minutes, and only cost 5 bucks, handled with care and got my extra pieces back.

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    11 months ago

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    2 years ago

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    Mason Fine Jewelers

    Mason Fine Jewelers

    4.9
    (93 reviews)
    $$

    What an amazing jeweler and business !! Definitely a world class experience…read more All I went there for was a repair on a sentimental jewelry that I got in my travels. The service was quick and the Care he took on my item regardless the cost compared to all the items in the cases was very attentive. He definitely understood the value to me. At the end of it all, he happily did it for me with no charge even though I offered to pay for his time. Truly, a business that continues to care for the craft will definitely come again

    I found this place through Yelp when I was very disgusted and disappointed in my last jeweler. The…read morereviews seemed great, so I thought I would give it a try. I am always a little leery of jewelers because I've had pieces switched out and other things. But the moment I walked in here I was greeted with a smile and friendly welcome. I have now been in probably five times or so with and without my mom. We both had pieces that needed to be fixed. Every time we walk in no matter who is working, we have greeted and treated so nicely. I have full trust in them. And I will continue to use them for future jewelry repair or purchases. And I will always recommend this place to friends. They are very knowledgeable. I loved some of the pieces they have for purchase in the shop. They offer custom work. Today I walked in and wanted to show them a necklace my dog accidentally ripped off my neck. I just wanted the pendant checked and make sure it was secure. It's a family heirloom and means the world to me. I would've so upset if it came off the chain. She checked it and fixed it for me immediately. I asked how much I owed and she said nothing. It was so kind of them to fix it for me. Now I won't be worried I might lose it. It meant the world to me. I highly recommend this place.

    Dominique's Jewelry

    Dominique's Jewelry

    4.8
    (137 reviews)
    $$

    I am so impressed with Dominique and her team. These ladies clearly know what they are doing, and…read morethey know how to instantly make you feel welcome. They treated my young daughter so nicely and were incredibly kind. I brought my wedding and engagement ring to get rhodium plated and Dominique not only handled them with care, but she takes extra steps to ensure you can trust them. When I picked up my rings, I could have cried! My goodness they look brand new. I already told my husband where I expect him to buy my jewelry from going forward lol. Thank you Dominique, I am so happy to have my rings sparkling so brightly again!! (Photos show a before and after!)

    I met Dominique 15+ years ago when we relocated to Santa Clarita. I visited her because I had my…read moreengagement ring that I wanted to have my diamond set into a different setting. She created an incredible ring which was very unique. She also created a very unique cross for me, based on my description of the cross I remember my grandmother used to wear. She made it even more special by making the same design into cufflinks for my husband. I also had some jewelry that I wasn't wearing, and Dominique used the diamonds from those pieces to create another amazing piece--a cross ring. Now that we've retired and moved away from the area, we returned (110 miles) to Dominique's Jewelry to have her again, reset my diamond into a simpler setting. Since my husband is also retired and no longer wears those cross cufflinks she made for him, she made them into earrings for me. Dominique is incredibly talented and can create anything you desire. One of the best aspects is that you can completely TRUST her. It's like finding a good mechanic you can trust--you never want to let them go! As soon as you walk into her store the team greats you with a smile and is super friendly and the customer service is exceptional! Dominique is always eager to ensure you are completely satisfied. I highly recommend Dominique for any of your jewelry needs. Thank you, Dominique.....I LOVE my new pieces!!!!

    Joyeria Diaz - jewelry - Updated July 2026

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