Went in with two watches that needed batteries. And one needed a new band. Gentlemen inside was…read morevery kind and fixed them in about 10 mins. I waited around and checked out the store. I recently got into collecting, and this place had some nice pieces. Definitely coming back and buying a few watches. Great place!

Good because they fixed the jewelry bad because the lady doesn't have manners to deal with customersread more

Last year (July 2025), my partner and I decided it was time to look at engagement rings. We had…read morededicated a month to shopping around and learning everything we can about what we should be looking for in a ring. Ro Ma was the first place we went to. It was funny because Noelle was our Sales Associate and I remember her saying "Feel free to shop around, you'll be back" and she was not wrong. We shopped around mainly in Orange County, but this place had our heart from the very beginning. They walked us through EVERYTHING. It was very education forward and did not feel sales pushy at all. We figured out what size my finger was, we looked at what kind of bands I liked, and they put the stone over my finger so I would get an idea of what the ring would look like. Of course, they had the chart out that showed us where certain stones were ranking in terms of color, cut, and clarity. When we were done browsing, they set my partner up with a profile and provided notes on every little thing that I liked so that he would not have to remember when it was time to make the purchase. While I'm not too sure what went on between the time I went in and I got the ring, I do vaguely remember my partner telling me the jeweler (Eli) had a whole mock up of the ring on his computer to show him how it would turn out. My partner proposed in November, and I'm so obsessed with my ring. I get so many compliments on it. However, the story doesn't stop there! We went back to look for wedding bands in February and Eli introduced himself as the man who made my ring and he remembered EVERY LITTLE DETAIL of it. He even remembered the size of my finger! I was thoroughly impressed. He was very honest with us and said we could come back in August to buy the band because he wouldn't need 8 months to create the wedding band. I appreciate the honesty and it's not about making a quick buck here at Ro Ma. We ended up purchasing my wedding band in August 2026 with Eli and Tania. I'm shocked after a whole year later, they still remember us, my finger size, and the specs of my ring. Tania also told me to come back in before my wedding to get the ring cleaned up and she also said it's a good idea to have it looked at to make sure that the prongs are still looking good. I really appreciate that they genuinely care about their products and their customers. I would highly recommend coming here for any jewelry needs!

For our 25th anniversary my husband and I came to Roma for a memorable gift. Elie and Tania were so…read moreamazing. They allowed us to take our time to make our choice and were so kind and accommodating. The store has an amazing, beautiful selection of jewelry and I will definitely come back for my next occasion!

The owner was courteous and really nice he said he did not know how to open a Casio watch due to it…read morebeing waterproof but he did it put a brand new battery in the watch, I paid him a little more for he worked on it for awhile I will always go there .

My wedding ring band cracked. We stopped to speak to the jeweler. He fixed it on the spot! Wowza…read more He also repaired a prong I did not know was broken. Main diamond is safe and secure Excellent Service. Gratitude Gracias, AMG

I found this place through Yelp when I was very disgusted and disappointed in my last jeweler. The…read morereviews seemed great, so I thought I would give it a try. I am always a little leery of jewelers because I've had pieces switched out and other things. But the moment I walked in here I was greeted with a smile and friendly welcome. I have now been in probably five times or so with and without my mom. We both had pieces that needed to be fixed. Every time we walk in no matter who is working, we have greeted and treated so nicely. I have full trust in them. And I will continue to use them for future jewelry repair or purchases. And I will always recommend this place to friends. They are very knowledgeable. I loved some of the pieces they have for purchase in the shop. They offer custom work. Today I walked in and wanted to show them a necklace my dog accidentally ripped off my neck. I just wanted the pendant checked and make sure it was secure. It's a family heirloom and means the world to me. I would've so upset if it came off the chain. She checked it and fixed it for me immediately. I asked how much I owed and she said nothing. It was so kind of them to fix it for me. Now I won't be worried I might lose it. It meant the world to me. I highly recommend this place.

Very honest and up front about buying gold. They do not take or buy stones of any kind, but, return…read morethem after 30 days. I would sell or buy from this business.

George was amazing he was quick and I'm happy will definitely go back he will take care of you…read moreplease stop by with any needs he fixed my bracelet Rosa

Absolutely horrible I ordered a small pendant paid for express shipping waited and waited kept…read moremessing them finally got a hold of the owner he tells me it's coming from overseas so why do they have express shipping if you have to wait months and then he told me the price of gold went up and he would have to charge me double after it was already ordered and paid for he wanted like $400 for a tiny initial pendant no chain with that and I don't think it's legal to try and charge someone double after they already ordered and paid for something well I cancelled the order don't do business with them especially don't order from their website horrible!!!

My experience was very disappointing. After making a watch deal, the payment dragged on for months…read moreand I constantly had to follow up. He was never upfront about timing and did not honor his word. If you value professionalism and accountability, I'd advise looking elsewhere. By all means stay away from the place

I would not recommend doing business here. I sold a watch through this jeweler and it took him 2-3…read moremonths to pay me. Every step of the process was delayed and he did not keep his word on timelines. Business should be built on trust and reliability--unfortunately, this experience was the opposite.

I had such a great experience at Jewelry Fixx. From the moment I walked in, they were incredibly…read morekind, honest, and easy to work with. The white sapphire in my wedding band had fallen out. Thankfully I found it, but the prongs needed to be replaced. They repaired everything on-site (which I really appreciated--they don't send your jewelry out), and the turnaround was fast, efficient, and done with so much care. They did an exceptional job. My ring looks perfect again. On top of that, they were by far the most reasonably priced option I found, which made the whole experience even better. They also recommended bringing my ring in every six months to check the prongs and offered free cleanings, which shows how much they genuinely care about their customers and their jewelry long-term. If I ever need anything repaired again, this is absolutely where I'll be going. Highly recommend.

Not only are they very honest, but they do fantastic work! I brought my ruby and diamond wedding…read morering (purchased at Macy's) to them because one of my rubies had fallen out. I was originally going to bring it to Macy's, but I found Jewelry Fixx here on Yelp, and I was very impressed with the reviews--I made the right choice! They fixed my ring within 24 hours and returned it to me cleaned and sparkling! If I have any future jewelry repairs in the future, I definitely would bring them here!

Who knew that getting jewelry repaired could be such a great experience…read more The folks at Gold 'N I Jewelers explained everything: what needed to be done, how the repairs would be made, how long it would take (it actually was done the next day!) and the cost. I plan to return to have some jewelry I don't wear reworked.

Came in to trade a ring that I owned for years and had never worn. The owner and his staff were…read morekind and easy to talk to. I'd come back here again for any future jewelry trades. What I appreciated was the owner looked up the real time market place of gold to come up with an offer. I had gone to one other place to get a valuation and Gold 'N Jewelers beat it even after gold prices had dropped. Extra benefit: free parking!

The whole team was amazingly helpful and kind. I was having…read morea freak out about the authenticity of some jewelry an elder relative purchased elsewhere. Whole team provided excellent service and documentation about the jewelry and provided information about the pieces to ease my nervous. Great service. Afterward I was able to browse a variety of the selection of the jewelry designed there. Gorgeous pieces! Would recommend to others.

Beautiful jewelry with amazing customer service!! Dominique's was so helpful & the best in SCV!read more

The location is inside a beauty salon. We went in to change a clasp on a silver bracelet…read more We were in and out about 15 minutes. Max changes the clasp and cleaned the bracelet. It cost us 20.00, which we paid via Zelle He was nice and professional.

I brought in two brand-new watches to have a few links removed. These watches had never been worn…read moreand were in excellent condition. After the links were removed, I noticed scratch marks on my expensive watch that were not there before. He was able to reduce the larger scratch, but he could not fix the smaller scratches that were caused during the service. The bigger issue is that the situation was not handled with the level of accountability or customer service I would expect when someone damages a customer's property. I would not recommend bringing expensive watches here. Based on my experience, the work was careless, and the response to the damage was not acceptable.