Staff are super helpful and amazing. Found a dress within ten minutes and the owner made the…read moreexperience super easy and fun!!

I'm not sure why the bad reviews on here because my experience recently was amazing. My daughter…read morewas treated like a princess. Came with the intention of buying one dress and fell in love with another and despite it being close to closing time they didn't rush her until she found THE ONE dress for her Prom night. As a mom I'm so happy they took their time with her so I'm going to take my time to Rave about this place. The staff were so kind and the owner is so sweet. They truly make you feel like family. They have a large selection of gowns in all sorts of colors, styles and sizes. You won't be disappointed going to Hermz.

They carry over 500+ high end dresses in store and have the possibility to order things too…read more They are rather pricy but I've never been here without finding a dress. They also have a closet in the back of imported couture one of a kind dresses from Lebanon and Dubai. No price cuts on those but they're too gorgeous to pass up! They also do great alterations :)

This establishment has horrible customer service. We walked in, and immediately were greeted with…read morehorrible attitude, with no welcoming manner. 2 of the younger employees were nice, and helpful. While the owner, was not. They require a parent/guardian to be able to TRY ON any dresses, as well as not being able to try on dresses that are not your size. We drove an hour to get to this store, and we wasted our time. I have no idea how this place has any business, as they are not welcoming or accommodating to their customers. I do not recommend. Thank you to Hermz in Royal Oak, we got a great dress! I recommend that place.

THE WORST STORE. Do not order from this store. I expressed shipped a dress to the UP of MICHIGAN…read more.. they failed to deliver it within the time and all the store agents have been telling me it's in New York, or my package now has a lost claim on it, the agents within the customer service of Windsor itself is useless as well. I never got my solution resolved, never got my dress, never got the whereabouts where my dress is really located, and the Windsor store in Troy, MI does not care nor answer their emails/phone calls. This is the worst customer service and store I've experienced, this store has the laziest staff and I am extremely disappointed I have to miss my prom now...

Always have something I like. A little pricey but worth it. Not matter the occasion, they come…read morethrough!! Wish they emailed you about deals b'cuz im not in the mall often.

Good lord, would it kill these employees to engage? We walked into this store without any…read moreacknowledgment of our existence, never got asked if we needed help, and actually not ONE word was spoken to us even purchasing my daughter's dress. Not even a thank you... Who in the hell hires these people? It's a great place to find a dress for an event and the dresses are very reasonably priced but if you can shop elsewhere or at least another location, I highly suggest it! Very disappointing that employees feel the need to act like that. If you don't like your job, QUIT!

We did not have very much success at this store. It was not a great experience. While I understand…read moreit is hoco season for all schools in the area, I feel like some places that typically carry a lot of stock were very unprepared for the amount of individuals who wanted dresses. The store was picked over. Much of the stock, formal dresses and casual wear, was gone. Other items were thrown about, very disorganized. I feel badly that many places are understaffed and supply seems to be at an all time low. The lines were immense. You could not even effectively walk around and look at the clothing very well. We left with nothing. We could not even find one item to attempt to try on for the season. I would not discount coming here in the future so I hope next time we need a formal or even school clothes this store will offer us more. This is not a review about any one individual. While we did not even get a chance to interact with people who work here, there are no complaints against them. I am sure it was very stressful. I hope the company will be able to restock the store sometime soon.

In preparation for my recent wedding, I contacted another well-known local men's clothing store and…read morereceived no response back. On the recommendation of a friend, I contacted Laz from The Suit Shop to assist us with a suit for my elderly father-in-law. Laz was professional, courteous and accommodating, going well above "doing his job". In addition to tailoring the suit to my father-in-law's preferences, he included several personal touches which were thoughtful and very appreciated. The suit is of excellent quality and customer service at The Suit Shop was beyond excellent. The pricing was reasonable. I highly recommend this place, we could not have been happier with the whole experience!

From the owner: Custom Clothiers and Men's Formal Wear. Wedding Packages…read morestart at $499 AND Custom Suits from $895 Custom shirts starting at $195 (3 for $495) The Suit Shop Co. Ltd. offers the highest quality garments and fabrics and has them tailored to your body always, making it the best fit for you. Let us suit you up on your special day and having you and your Groomsmen looking dapper with one of our tailored wedding packages starting from $499. Our various of packages: Bronze, Silver, Gold and Platinum packages will satisfy your every needs.

They have a lot of unique one of a kind dresses And they…read moremake sure no one at your school is wearing the same dress

My only daughter is going to prom this year, so we started dress shopping and had heard wonderful…read morethings about this location. It was our first stop. When we arrived, we were greeted warmly and treated very well. The sales associate was knowledgeable, passionate, and very helpful. My daughter found a dress she loved, but she wanted to sleep on the decision before committing. While speaking with the owner and the sales associate, they were very encouraging and suggested I leave a deposit to hold the dress. Unfortunately, leaving that deposit turned out to be the worst decision. I left a $150 deposit thinking my daughter would most likely want that dress, or at the very least another dress from that shop. However, when she woke up the next day, she realized she didn't want that dress anymore. Three days later we went back to the shop to let them know. That's when I was informed that if we didn't keep the original dress, we would lose the $150 deposit completely. We couldn't apply it toward another dress, a purse, earrings, alterations, or anything else in the store. It was simply forfeited. I understand that holding a dress may prevent other potential buyers from purchasing it, and I understand that businesses need policies to protect themselves. However, I did not appreciate how strongly we were encouraged to leave the deposit, knowing how often teens change their minds. I feel like I was led into losing $150. This is simply a warning to other parents: do not leave a deposit unless you are absolutely certain about the dress, because if you change your mind, you will lose it.

My two oldest sons rented their prom tuxedos (2017 & 2019) from Sam's and the service start to…read morefinish was great so when my daughters bestie need to rent a tux for his prom, I took him to Sam's. Fun fact, May is busy. Weddings, prom's, Bar Mitzvahs... it is all happening. Walking in a week before prom, I was concerned we were SOL but as long as we were ok with the traditional black tux, Sam's could make it happen. This was actually our first choice. We came in on a Saturday afternoon and the place was busy. After wandering around, it appeared a line was forming so we lined up. However, after a few moments, a younger women approached asking how she could help. She measured, wrote up the order and and cashed us out in less than 10 minutes. She explained what the next step would be and we were on our way. I have tagged his mom and grandma in for pick up but based on past experiences with my boys and the efficient from last Saturday I have every confidence everything will be fine. TBH I have no idea how they compare to other tuxedo places, pricewise, but I think they have a great selection and the customer service is clearly a priority. Now that I am done with dressing young men for prom I will have to find some black tie events for my husband to take me to. :-) They have a very nice selection of mens clothing and they might do alternations, although I am not sure if that is just for purchase from them or if they take outside work as well. A+ customer service! Highly recommend.

Sam Michaels is the only place I shop for menswear. Michael and Wally are truly the best--nobody…read moretakes care of their customers like they do. Every time I walk in, they make me feel like a million bucks. The selection is incredible, the pricing is fair, and the service is unmatched. It's the complete package! I've bought multiple sport jackets, suits, and even a tux here, and every experience has been outstanding. Love this place!

A growing daughter in a private school means uniforms needs to adapt. Needed to have the hems let…read moredown on her two skirts. Great turn around and the skirts looked great!

This company is just Awesome, Amazing. Quality work well done every and each time! Reasonable…read moreprices.