Good place to get tools at affordable price & extra useful stuff too!…read more Great customer service! Great to get coupons for tools !

Friendly service and helpful associates! I have never had an…read moreissue with anything here. They email the receipt by asking for phone number it is very helpful if you need to return or exchange something. Great prices and they stand behind their products. Sign up for their emails and you get coupons too.

This review is strictly for the manager on duty when we were purchasing our items. Jeff! Your…read moreoutstanding, you handle your business, and most importantly you help your customers. Your hard work is noticed and I appreciate you helping our family out with purchasing. We had bought a toolbox on 5/28 and came home to unboxing it and there was a dent on the sides along the frame (yes things like this do happen) but Jeff immediately handled the situation even during closing! I appreciate the hard work. You have earned our business.

I like home depot. In many ways they inspired me to learn how to do things myself. Help others help…read morethemselves. What a brilliant concept. I hope this location does well. They are handling the covid situation as best they can and they have a great selection. May they be successful and always in the black. Their prices are competitive but I have noticed their selection while good is not as good as northern tools. Anyway I give them 4 yelp stars for now and wish them a very positive day. #homedepot #letsdothis #powerofdoing #gotime

The associates in Lowe's are clueless. I called to ask lumber a very simple question and before I…read morecould even ask he said "I am new, I don't know anything about lumber." "Is there anyone else I could speak to?" "No I'm the only one who works in here".

I have been a loyal Lowe's customer for years. Not anymore. I ordered some lumber for home…read moredelivery from Lowe's and they delivered some of it with the wrong size lumber. I understand mistakes happen but it was what came after that surprised me. I called once to have the lumber picked up and an appointment was set. They did not show up so I called back and they had to reschedule which I did and was forced to take a second day off work to be home for them to pick it up (I don't have a truck so I didn't have a choice). The second time they did not show up again. I called again and was told again I had to reschedule after asking them to make it right and have someone come pick up the lumber same day they were supposed to so I would not have to take off an additional day to be home for the pickup. It seems Lowes feels that their time and money are more important than their customers. Such a shame Lowes has gotten so big that they don't think they have to provide good customer experience anymore. I

IMPORTANT NOTE: Do not spend money on the extra "U damage it" warranty... The devil is in the…read moredetails: Parts & Service: Honoring the warranty on a new lawn mower I've used 4 times over a 2month period! I bought it in April. Northern Tool in Buford charges 60 dollar diagnostic fee for all power equipment...even if it's new. The diagnostic fee is non refundable and is not applied to the repair. I recommend Ace Hardware across the street. Why!?! Warranty repair has no diagnostic fee, and if there is a fee, it's applied to the cost of the repair.

I dropped my Ridgid model mobile air tri-stack, 5 gallon, compressor off at Northern Tool at 4125…read moreBuford Drive in Buford, GA on April 9th for repair. (Original cost to purchase was around $500). I have the existing tool check card (number 0102) as well as the Parts, Service, & Repair form which I signed on April 9, 2024. I have the cash register receipt showing that I purchased a tarp and paid $60 for labor in advance of the repair. The customer copy of the receipt is SKU number 155400110024008732 for a total charge of $81.19. I followed up numerous times with the location asking if/when the repair process would be completed. The response was always that the repair was not done and they would contact me when the repair was completed so I could pick up the compressor. I always had to go to the location to inquire about the status, three times. I never-ever received a follow up call from anyone at Northern Tool. Often I left a message, with a promise that they would return my call, and I never got a response. My frustration finally got to me and I drove to Buford to ask in person about my repair. To my shock and surprise the Manager (I believe the name is Jeff) told me that I had picked the item up on April 1st!! I didn't even drop it off for repair until April 9th! I ask for them to show me the signed release and payment for the repair form which they said they were unable to produce. The Northern Tool contact (Holly) I have to thank for never calling me and understanding why would I come back to get my compresser if I had picked it up....SAD! I would not recommend Northern Tool to anyone.

I visited the store last Sunday looking for insect repellents for my outdoor space. John Paul…read morehappened to be stocking shelves and asked what I was looking for and what issues I was trying to solve. For the next 10 minutes, he patiently explained which products worked well, which ones were less effective, and provided several helpful recommendations based on my needs. He was knowledgeable, friendly, and genuinely interested in helping me find the right solution. The level of customer service John Paul provided was outstanding. Employees like John Paul make a real difference, and Home Depot is fortunate to have someone so dedicated to helping customers.

Colette was so helpful!!! She stopped what she was doing to help my husband and I. AMAZING customer…read moreservice! Thanks again Colette for your help!

Went to Home Depot this morning to purchase a storm door. I got the cart and needed assistance…read moregetting the door. I asked an associate and he informed that there was no one in that department to help me and he could not assist me because "he had 50 things to do." The door was a little more expensive at Lowe's in Braselton, but I was happy to pay a little extra for excellent customer service.

Home Depot is our go-to destination for all home-related needs. Whenever we require anything for…read morethe house, we instinctively know where to go, as it's the ultimate resource for indoor and outdoor home essentials. The staff are remarkably friendly and accommodating. The store's layout is well-organized, making it easy to locate items. They have a good amount of product in the store but also online selection is massive too. The value / pricing is competitive compared to other stores as well. Our monthly visit to the kids' workshop on the first Saturday is a highlight, with innovative themes and engaging activities that my son loves. We cherish the family time spent together. The employees' warm and interactive approach deserves commendation. Home Depot consistently exceeds our expectations.

This is hands down my favorite home store. I could (and do) spend hours in this store because there…read moreis so much to look through and the items are all unique, either handmade or vintage. It's one of those stores where you can walk away with a neat or charming piece of furniture, wall decor or gift and you never know what you'll find. There's something so satisfying about this kind of shopping. I often come here without any specific piece or need in mind, but I always walk out with something that is perfect for my home ... The staff is so friendly and you can tell they love working there and are proud of their artists and vendors. Since there are no shopping carts/baskets, they can hold your items for you at the front when you're ready to check out. I highly recommend signing up for their newsletter so you can keep up with their sidewalk sale dates or other fun events. I came unknowingly on a Valentine's week event and sipped on a free mimosa as I shopped - how perfect is that?!!

My husband and I had a solid wood end table painted and stained by Melissa…read moreof Status Home Design. It looked nice when we picked it up, but about 5 weeks later the paint started to peel up all over which indicates she skipped the spray prep to prevent such an occurrence. We know this as Melissa had explained all the steps and products she would be using in the refinishing process. Our end table is a now mess. We can not recommend Status Home Design for any refinishing needs. Paul and April Reed Hamilton Mill We have a correction. Checked the business card we were given, correct name for our refinisher is MICHELLE MATUS. Sorry for the mistake.

OMG, Sales Associate,Melanie, was amazing ! She went over and beyond !…read more I appreciate her SO MUCH! I waited forever for someone to help me or even acknowledge me to help me find the product. Melanie didn't work in the department I needed the product from , but she helped me anyway . I usually go to Home Depot, but Lowes had the product I needed. She is an employee who truly cares! Thank you, Melanie !

Okay- so I just went to my local Lowe's. I am a consistent customer and I was very disappointed…read more Only ONE person working in the WHOLE garden department. ( she is an elderly woman who is always so nice!) Scanners weren't working and the drive thru was CLOSED. Closed at 11:30 on a Saturday. What is the manager thinking??! Lowes get on it and respect your employees! Shameful.