Words truly cannot describe how much I appreciate and love Ray's Car Shop! As a woman, finding a…read moretrustworthy car shop has always felt like a nightmare--you never know how you'll be treated or if someone will try to take advantage. From the very first visit, everyone at Ray's made me feel welcomed, respected, and valued. Katie at the front desk is such a breath of fresh air. She's incredibly kind, transparent, and upfront about everything she knows. She never tries to upsell or pressure customers into unnecessary work, which is so rare in this industry. Her honesty alone gave me confidence that I was in the right place. I originally came in with my 2017 Mercedes AMG after becoming completely frustrated with the regular Mercedes dealership. Their outrageous quotes and unnecessary suggestions made it clear that their only priority was money, not the customer. After doing a ton of research, I decided to take a chance on Ray's--even though it meant driving all the way from Bloomington, MN--and I am so glad I did! Ray himself is one of the most genuine and meticulous mechanics I've ever met. He was honest with me about what needed to be done, careful with my car as if it were his own, and never once made me feel pressured. The entire experience was so positive that I immediately started recommending Ray's Car Shop to everyone I know. Now, I don't just bring my Mercedes here--I also trust Ray and his team with my Toyota. That says a lot, because once you find a shop this reliable and sincere, you stick with them for life. I can't thank Ray and his team enough for their honesty, professionalism, and the peace of mind they've given me. If you're looking for a car shop that truly cares about you and your vehicle, Ray's is the place to go!

Ray is the only guy in town who I will trust with my Chevy Duramax/Allison pickup. He is…read morecompetent, incredibly honest, and always keeps you in the loop. His pricing is competitive. I've been his customer for a number of years, and every job he's done on my truck has been top notch. I have a story to emphasize his honesty. I recently had a few "nagging issues" that I asked him to estimate for me. One of the issues, a loss of fluid problem, was initially estimated well north of a $1,500 dollars to fix. The truck has over 300,000 miles on the clock, so you sort of expect those things, but this one was "one I could live with", so I deferred that repair until my budget would allow. Meanwhile Ray had the truck for another issue "in the vicinity" of that loss of fluid problem. Contrary to his original diagnosis, his other work around that problem area uncovered a hidden loosened tubing connector. A couple of wrench turns (free gratis), and we're able to discard that expensive estimate. I've been in shops before where I might have never been informed of that discovery, and would have paid for the original estimate.

I had a number of questions and issues going on with my Highlander. And they were so helpful in…read morediagnosing the problems. They also helped to distill the difference between the most immediate things I needed to do and the things that could wait. Plus, every time I spoke with any of them, they were not only respectful, but they were knowledgeable and took the time to speak with me and answer any all questions I had. They were just great!

Rear break pads and rotors change on 2009 Toyota rav4 - Positive: fair pricing (inline with 3 other…read morequotes in the area), responsive staff (no phone trees), job done on time and without suprises. Negative: lack of weekend times means you need to make transportation arrangements if you work 5 days / week. They have a shuttle service but I had to be doing several stops that day, so I did not ask how wide range it covers.

I took my vehicle to TGK for a second opinion about a major problem that had been discovered by…read moreanother shop. TGK came through with flying colors. They diagnosed the serious problem and even text me a picture of it. They referred me to an automotive repair center that would be able to handle the problem!

Asked for them to install new spring in front of my already lifted Excursion, But I guess they do…read morenot work on lifted 4x4's anymore, told me they stopped doing that a few years ago. They advertise or claim they do this kind of work and having experience working on 4x4's???

Kurth's Auto (Now Journey Auto Repair) in New Hope is the Best! The staff is the friendliest i've…read moreever dealt with! Anytime I come in to pick up my car or my girlfriend's car Im greeted by my first name every time. Josh, Matt, and anyone else Im forgetting to name they're all awesome. They recommend what's needed and always have my vehicles serviced in a timely manner, I have been a customer for a couple years now and will continue to do my business with them because of this!

I brought in a minivan with a rebuilt title for an inspection prior to purchase. They were…read morefriendly, helpful, and took the time to explain all of the stuff they found and what it might cost to fix it. Super helpful, I would go there again for sure.

Went by today and they were able to fix my vehicle and had me out the door within an hour. I would…read moredef come back, highly recommend

My family has been loyal to Mike and his team at Precison tune for several years. Phenomenal…read moreservice and value when you entrust your car to these amazing folks. Some times of the year they are a little busy so it's worth calling a few weeks out and scheduling your service ahead of time, but they are extremely flexible and willing to work with anyone. Always a high quality level of work done and extreme attention to detail. You'll never be nickel and dimed here, they tell you what's wrong and the best way to get it fixed. Honest and up front no B.S. Highly recommended for anyone seeking a new mechanic shop that does just about everything the average driver would need!

I had a new radiator installed due to a major leak 2 months ago. I called them 2 day a later and…read moresaid it's dropping coolant still I was informed there were still air bubbles in the coolant. I couldn't afford the huge jobs they said I needed. I had another mechanic look at it and there were hose clamps that were not even finger tight and a cracked "Y" connector for those hoses which have everything to do with coolant. I just went to speak to them and now they say they pressure tested it and there was no air in the system . They kept switching the story what they did and didn't do. The actual mechanic said that Y piece cracked because of overheating. Well it has not overheated since before I got the radiator. They treated me as if I was stupid or lying. I'm assuming because I have breasts.. They basically were calling me a liar. Why would I take the time and energy 2 months later for a 200$ fix? If I didn't KNOW they had missed something important. They gave me so many excuses and stories and made it seem like I was trying to sw indie money from them . If you're a woman....do not deal with this shop because they'll try to get you to spend as much as.possible and they'll do a half ass job. THEY ARE NOT ABOUT THE CUSTOMER . All I wanted was for them to take responsibility for those loose hose clamps and for letting me drive out of there with a cracked 20$ part. Don't even want the 200 it cost me to have it put in by someone doing it as a side gig.. Customer service is terrible and I will never take a vehicle there again! $1300 I spent and I , again. Was treated like I'm stupid and a liar!!!!

Ive come here a couple times now and today was an absolutely great experience. My car got in and…read morerepaired in less than an hour, they wont bs you and will tell you all possible repairs and different prices and other resolutions to any problems you are having! Saved my car and is super affordable. Very great service and the people who work here and very talented in a multitude of areas! Will be coming here for all future repairs!

Re-review. I can do…read morebasic auto work. But it's not always easy. I don't have a car lift. I don't have specialty tools and have to borrow or head to O'Reilly Auto Parts (did you know O'Reilly's has a tool rental program? To rent tools from your local O'Reilly Auto Parts, simply purchase the auto parts you need and put down a deposit on the rental tool. Return the rental tool in its original condition and receive a full refund when you bring it back.) Regardless, Skip's has been my go-to for auto work. Sometimes I don't have the time (or focus or room) or I'm in over my head. They will suss out the problem and do the work at a competitive (it used to be *too* low) shop rate. Apparently it's a different company now. I brought my car in to replace a purge valve. It's a busy time of year for a lot of us, and I was willing to pay to get it done. I walked in and explained the issue. They asked for a diagnostic fee. I had a flashback to my local auto repair shop where I had an ignition coil out and it wound up costing $1,800 total for a 15-minute, top-of-the-motor, single-bolt, $75-dollar-part coil replacement. Which I have done twice since with a ratchet and a $75 coil. I left and changed the purge valve myself. 30 minute, top-of-the-motor, single-10mm-bolt replacement of a $55 part. And now I'm back on the road. I'll stop back, but I'm not so sure I like the way things are going.

Proceed with CAUTION Under new ownership…read more... This is no longer the family owned customer first Skips auto that your friends may have told you about. This business has now been purchased by Golden Valkey Tire. I brought my personal vehicle here right after the transition, before I realized what was different. I had a fine experience and got quoted slightly above competitors for some repairs. The experience was reasonable overall, although I did feel like everyone behind the front desk was really judging me for not wanting to proceed with some repair options that I were presented to me. I came back a few weeks later with company vehicles since my employer had used this place in the past, and the vibe had deteriorated so much more. This truly is a Golden Valley Tire owned operation and it's not good. Things went wrong from the scheduling of the appointment. The person on the other end of the line was completely fumbling through the system and muttering to himself. He couldn't figure out how to get things to save even. Of course he didn't tell me that though, so when I showed up there was no appointment. I gave them the simple instruction to give the vehicle an oil change so that it would be ready to pick up later. They emailed me a full inspection report which was thorough and detailed, but guess what? They didn't do the oil change. I guess they wanted some sort of approval, but it was a busy work day and if I tell them it's the only reason for my visit I expect it to get done and the vehicle to be ready when I come to pick it up. This place is a mess right now. I hope they can find a way to improve, I understand transitions can be hard, but...proceed with caution if you're considering being a customer here.

The Guy Kevin, is really the guy your looking for! He helped me from day 1, I thought my…read moretransmission was done for, luckily his expertise got to the bottom of it and quoted me much lower than expected! Trustworthy, Communication, reliability, is all core values of this shop, I wouldn't trust my car with anyone else!!

A little disappointed to find out that the part that was replaced on my vehicle was upcharged over…read more300%. do these guys think I can't look up a part . Not to mention they charged me to find the problem as well as labor to replace it. in the end I've learned some people choose profit over furthering a good relationship based on trust. fool me once. Never again.