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    Wilson's Auto World

    4.6 (35 reviews)
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      Waiting area
      Monique H.

      I had a five star experience at Wilson's. I couldn't seem to find a time to get into my regular place and I was overdue for an oil change. I found Wilson's online and was able to request an appointment time--and they got back to me within a few hours. Wilson helped me at the front desk and took my info. Within 20 minutes my car was ready to go! The waiting area was clean and comfortable. I got a first time customer discount which was an awesome perk, and they even left a bottle of water in the car. Great customer service. I'd recommend visiting Wilson's if you're in need of some car service.

      DO NOT BRING YOUR CAR HERE, IF YOU CARE ABOUT IT! I have had two cars damaged here. The first was returned without it's center cap and the power steering cap was not affixed properly. They pulled another one off of another truck when I had to argue that it was most certainly there when I dropped it off. My truck was old and rusty, so I let it slide. Less than a year later, I brought my classic car in for a hose replacement. When I arrived to retrieve my car, it was parked so the passenger side was up against several other cars. I thought this was bizarre, but brushed off the feeling. It was freezing out and I had no reason to inspect the exterior of the car as they only replaced an engine hose. The next morning, in the light of day, I saw that my front passenger quarter panel had been completely dented in along with all of the chrome flare. I had not and do not drive this car anywhere but shows and maintenance. It was Sunday, so I had to wait until Monday to go in and show them the damage they caused. I was met with aggression and push back. After I told them that I have video of the car shortly before bringing it in (there was zero damage), they finally agreed to look at their security video. I was then quickly told that only the owner could access it and he had just left. I called the next day and was told that now the owner was sick and they did not want to bother him ( bother him about his business and employees damaging my car?!) about this and they would let me know in a few days. I called again a few days later and the new story was that they were locked out of their security video and working with the company to access it. I called back several times over the next few days and was given a different story every time. I then realized that they were giving me the run around until the video would self delete, which they said happens around 7-10 days after the date of incident. My car was in perfect condition and they knew that they had caused this damage. I was met with aggression, lies and no accountability. I tried calling the cops to make a report and they said that there was nothing they could do and did not have the resources/manpower to attain the video from them. I was left to file a hit and run. To this day, I have still not been able to find the OEM parts to repair my car. This was a show car that I had intended to sell and this has destroyed it's value. If you are wondering why I brought this car there after the first incident with my truck, it is simple. My truck is old, rusty and solely used as an A-B vehicle. My car is a classic and I mistakenly thought that they would handle it with care and respect. Do not trust them! Their "low prices" have ended up costing me money and countless hours trying to find replacement parts for my vehicle. This shop has zero integrity and will do whatever they can to hide their damage from site. Disgusting business practice! There are countless better and SAFER garages out there. Below are photos of the damage. They saw it first hand when I returned for video the first time.

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      6 years ago

      I had worked my car twice with them, and I found out they are expensive Af comparing to other shops.

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      Ask the Community - Wilson's Auto World

      Review Highlights - Wilson's Auto World

      I am a college student, so Jason was talking to both me and my mother and kept us both in the loop.

      Mentioned in 4 reviews

      Read more highlights

      Discount Tire

      Discount Tire

      (123 reviews)

      Midway

      I made an appointment online to get full new set of tires over my lunch break and had a great…read moreexperience here. James (I am 90% sure I am remembering his name right) was super friendly and fast! He noticed that the tires I had selected and paid for online (using what was suggested by the discount tires website when I entered my license plate) were not the right size and found that the higher quality tires that did fit were $70 less per tire! I often feel reluctant about car related purchases because I know they will be expensive and I feel like people will often try to sales pitch you into buying something even more expensive, but that was not the case here which I really appreciated. He did present me with a few extra add ons like new windshield wipers (which I did get, $21/wiper for a VW) and a new spare tire because mine is probably 10+ years old (which I did not get). I was refunded the difference between the cheaper tires + the wipers and the original price I paid and my car was ready in 45 minutes! This location is across the street from a Wing Stop, Noodles, & a Jersey Mike's. There were plenty of seats to wait in but it was also convenient to run across the street and grab lunch while my tires were being changed. Sounded like appointments were the way to go, walk ins on a busy day could have to wait up to 90 min. Highly recommend this place!

      The staff at this location are so polite and professional. It is refreshing in the auto repair…read morebusiness, espeically as a female customer. I trust this company, and will not buy tires from anyone else. I've brought 3 different vehicles to this location over the years.

      Northwestern Tire Co

      Northwestern Tire Co

      (16 reviews)

      Near North

      The low tire pressure light popped on, as it tends to do in the winter, so I called over to NTCo…read moreand they said it was not a problem, they would be able to check it at any time. "Even if I can get there in 2 minutes?" I asked, as I work right down the street. And they said it was not a problem. This morning was colder than most and driving up to the door was a little confusing but it all worked out. I walked into their office and the man I had spoke with came right out and checked the tire pressure. He told me this was common in the winter, which it is but doesn't hurt to get them checked! Everything checked out okay and he sent me on my way. He said not to worry about any payment and I returned back to work. I was only clocked out for 7 minutes, so it was a fast check. My boss gets her oil changed here every time and loves them. They will take some competitor coupons and will call you when your car is ready.

      Usually when you are a new customer the business attempts to make you feel welcome. I called 2 days…read moreprior to dropping off my car for an oil change.I showed up... the guy was very short with me. Asked if I had appointment. Told him I called and the person I spoke with took my last name and said drop off your car around 8: should be done by 2pm. The guy asked me again if I had an appointment. Which I said "I thought I did. That's what the guy told me" he takes my info. Asked for my car key. Does tell me when I should e expect a call. I had mentioned I had an air filter that I forgot to bring which he immediately says " we don't do anything that's not manufactured" how would he know if the part I have was manufactured or not? Pick up my car... gives me zero information on what was done. If there was recommendations on anything. Get in my car no sticker reminder for the next oil change. I guess they don't need new customers!?

      Wilson's Auto World - autorepair - Updated August 2026

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