Very friendly, helpful and responsive - including at the holidays!…read moreWe had a lot of family coming for the Christmas holidays to stay with us and one of the 3 toilets was not working right. Chris came out same-day on the day before Christmas Eve and helped us resolve the problem. Very much appreciated!

Hello , i just wanted to take time out to personally thank eric for coming out to the southern…read moremaryland blue crabs stadium and not only showed up in a timely fashion but in co-vid protection gear. And very quickly and swiftly took care of our plumbing needs and at a fair cost.. Super hard to find plumbers with reasonable rates. Look no further than A&E plumbing.. We look forward to doing business again.

We had a multiple leaks on a water main leak and Ian did a great job fixing the 3 components. He…read morewas knowledgeable and was professional in taking some more time to get the exact right part even though he was supplied a slightly different part. He was communicative and the prices were competitive with other major reputable companies in the area. I would highly recommend the secret plumber!

I could not recommend The Secret Plumber more, and Master Plumber Steve K. in particular. I had a…read morepinhole leak that needed repair--The Secret Plumber responded quickly and provided a great quote before the appointment. Steve arrived perfectly on time, did a thorough job, and cleaned up afterward. He was extremely professional and cordial--I am 100% satisfied.

Love the service techs! Very professional, very knowledgeable! I love that they gave me options for…read moremy services!

We chose this company after shopping around, in part because we are a veteran family and wanted to…read moresupport a veteran-owned business. We signed and paid on a Wednesday, with work scheduled to begin Friday morning. I took off work and waited at the property. No one showed up and no one called. I had to contact the office myself to find out no one was coming. Work did not begin until the following Monday. Unfortunately, that was the beginning of a pattern that continued throughout the entire project. We repeatedly had to call for basic information about the status of our property. Calls went unanswered, promised callbacks did not happen, and we received vague or conflicting explanations about staffing and project status. At one point, a company employee called and had to ask us what condition our property was in and whether the house had running water. We should not have been responsible for updating the contractor's own staff on the status of their project. After the plumbing work was performed, we were told the remaining step was inspection and that the office would coordinate it. We waited, repeatedly followed up, and eventually contacted the permitting office ourselves. At that time, we were told there was no permit or application on file for our property. Meanwhile, an approximately eight-foot trench remained open in our front yard with plumbing exposed for weeks. After nearly a month of problems, we requested a refund and asked that no one from the company enter our property without authorization. The owner confirmed in writing that no one would do so. Despite that, workers arrived at the property without coordinating an arrival time with us. We received an automated notification that a technician was en route, but no inspection time had been provided. We had to call the inspection office ourselves and learned that the inspection window was 11 a.m.-1 p.m., although the company arrived hours earlier. When my husband questioned the technician about why they were there, the status of the project, and the conflicting information we had received, the company subsequently texted us accusing my husband of "harassing" the technician and stated that they had called the county and canceled the permit. This experience goes far beyond poor communication. It has involved a missed appointment, repeated failures to follow through, poor internal coordination, conflicting information, weeks of chasing answers about our own property, an extended open excavation, and ultimately being told the permit was canceled after we asked questions about what was happening. We have documented our communications, calls, property condition, and timeline. Based on our experience, I cannot recommend this company. STAY AWAY FROM THESE PEOPLE.

The technicians came to my home this morning, and I was very impressed. They were knowledgeable,…read morequickly diagnosed the issue, and provided outstanding customer service from start to finish. Their professionalism and expertise were truly top-notch. I highly recommend giving them a try, you won't be disappointed!

Had an appointment window of 8:00-10:00 am, and verified both the appointment and the window on the…read morephone the day before. No show by 10:15 am, called to enquire about it, and rude receptionist stated window was 11:00-1:00, changed without my consent. Rude receptionist asked me what I was scheduled for - PLUMBING obviously. Asked to speak to the boss. Rude receptionist stated he was not available. CONVENIENT! Cancelled appointment. Clearly not a reputable company, totally mismanaged and not at all customer-focused.

Business owner was honest about the job and pricing. He also kept me updated on arrival timing…read more Would recommend.

Fast responses to my plumbing issue, fair assessment of the problems and pricing. I recommend!read more

Really appreciate the good communication, value, and professionalism. Alec did a great job,…read morescheduling was pain free and prompt.

We had a badly leaking bathtub and needed help. A&A provided quick response, good communication,…read moreand the work was well done.

Came home Saturday night from a two week vacation to discover significant water damage from an…read moreunidentified source. Brahim, the owner, took my call late Saturday and came out early Sunday morning. He quickly found the problem and fixed it. That quick work made it possible to move on to remediation quickly, and allow us to turn our water back on.

Graciously drove out on a Sunday morning to unclog a stubborn toilet clog Arrived on time and…read moreworked quickly. The price was very reasonable. The toilet works perfectly. Highly recommend

Abbot's Plumbing once again came to my RESCUE. I had to replace my washing machine and the…read moreinstaller said I needed to have the valves replaced. Anthony from Abbott's Plumbing came out expediently and did the job and also put in a New Cutoff Valve -- all at a reasonable cost. I have been serviced often by Abbott's Plumbing. Don't hesitate to call the Best Plumbing Company.

Leon and AJ were kind, professional, and courteous! They did an excellent job installing a new…read morepropane water heater and hauling the old one away. Thanks guys.

We had an emergency water heater issue before the snow storm last week and ACW was able to squeeze…read moreus in the same day and install a new water heater up to code. Highly recommend this company. They were great with communication, upfront, and very friendly.

Brian Chambers was professional, prompt, and didn't mind being asked questions, even when he was…read moreworking on my water heater. He actually responded to me 3 hours earlier than the appointed time when he saw the schedule open up. He worked with me to give me as much discount as possible, which gave me great value on what I was paying for. He even left my water heater area cleaner than when he repaired it! The other area companies I called did not even try to get me to save any money. So to answer it plainly for other military veterans like me, Brian gave me for than the usual military discounts that other's will give you at the most. In fact I already had an appt with another company when I talked to Brian on the phone and immediately cancelled the appt and went with ACW. Brian was very thorough and methodical with his work making sure that everything was done properly and no time was wasted. Brian also gave me answers on questions I had with my home plumbing maintenance for free and I really appreciate all of his honesty. ACW will now be my go to company for all my home plumbing needs. Will recommend to anyone.

Jacob adjusted his schedule to fit our needs. When I spoke with another company, they seemed…read moreconfused when I asked about cost if our chimney had glazing. Jacob knew exactly what I was talking about and how to handle. He replaced the cap and mortar and cleaned the chimney at an extremely reasonable price. He even provided before and after pictures. Very happy with his service and will definitely use his company in the future.

From the owner: Call us today for a fast free quote over the phone! Or set up a FREE in-home consultation to…read morediscuss your needs. I specialize in '' Crown Repair, Unit repair for GAS, PELLET and WOOD, Custom refinishing for units, Crushed glass upgrades and much more!!