The Fireplace Guys were able to fix my fireplace quickly and efficiently. I would definitely hire…read moreagain!!

I can recommend The Fireplace Guys with zero hesitation. He is personable, thorough, highly…read moreknowledgeable and above all - fair. He's a straight shooter . Tony's company was my second appointment regarding the inspection of my wood fireplace. The first overlooked many things including issues that risked my health including the boiler flue and crock.Tony came out and checked/inspected my systems.They found profound defects due to a previously unknown fire at a my recently purchased property. Was it not for Tony's professionalism and thoroughness, I may have been at risk. He gave me a quote I found more than fair, did the work in a very timely fashion, and was completely fair and compassionate. I will use him again, and you should too.

Otis was punctual, professional, and thorough! He cleaned my dryer vent, ensured it worked…read moreefficiently, and gave great maintenance tips. Highly recommend his services! Would definitely call him again. Thanks, Otis!

Messrs. Otis and Christian came by today to inspect and clean my chimney. They were professional,…read morerespectful, and courteous. They were also fun -- something you don't always encounter! They explained everything carefully; I didn't feel as if they were trying to "sell" me something I didn't need, and the charges were reasonable. Certainly, I will be calling them again for future cleaning -- snow, as well as chimneys, as it turns out. Thank you, Global Bond!

Not helpful. Was advised to "just watch you tube" when I asked how this works. And it was put back…read moretogether improperly as you can see by photos. And to top it off, it's not working. $275 in the crapper.

Once again we can't praise this store enough customer service is outstanding and the price of the…read morepellets you can't beat it, We Love This Place! My wife and I come here at least 3 times in the winter for the best pellets! They last longer and burn slow

I had SOMD Hearth install a wood burning stove in an existing fireplace area and was happy with the…read moreexperience. Over the course of the process, I interacted with the entire team - Austin, Crystal, Jordan, and Mike. All of them were responsive, professional, and knowledgeable. The process from start to finish took a bit longer than I expected, but I don't think that was their fault. The stove we ordered took quite some time to come in (which Austin told us was likely to happen), and because of that delay, we had to re-schedule installation once. Also, once the stove was installed, it was clear that a larger surround needed to be fabricated to fill a gap between the stove and the brick. That also took a while to complete, but likely because of the massive snow issues in the area in February. I was not in a hurry, so it was fine to wait. Overall I had a good experience and I would use SOMD again.

If you read one review, please read this one. We have a majestic brand fireplace, SOMD Hearth is…read moreone of a very few listed authorized service companies that has parts and knowledge on this brand. We called them back in early september, SMOD Hearth came to service late January, 6 months later. I do not recommend this company, here is why. They called us 4 times to reschedule. Each time they called to reschedule, it was the day before we were expecting them, reasoning was always that they had a technician shortage and the technician scheduled to come out quit. 11 months ago from the date of this review, Austin Tulin the owner states in another low rating review, "We have hired 4 additional individuals in the last 2 months to keep up with demand" fast forward to January 31, 2024. A random midday doorbell rings and at our doorstep is a SMOD Technician, we forgot we had this scheduled since nobody from SMOD confirmed the appointment with us prior to coming. Regardless of the fact, we made accommodations since it was months of efforts to get them to come out. The technician did apologize for the delay in service due him being the only technician doing services and at times is working several hours from early mornings to late evenings, with a full workload due to staff shortages. I, then requested for the technician to notify his supervisor as we waited very patiently for our fireplace to be serviced. That is when I met Austin Tulin, Owner of SMOD Hearth. I explained to him the situation and I requested if there could be some customer service given due to the circumstances. Nothing specific, just wanted him to make it right. Austin then told me he didn't see anything wrong with the wait and multiple cancellations and even accused me of taking advantage of a small business. Austin gave me the option of completing the work and being paid in full or leaving and having the technician disassemble my fireplace, leaving me to find someone else, despite waiting 6 months to have the work done by the manufacturers reccomended technicians. That didn't matter to Austin. We paid him for his services in full, but this was not right in my opinion. Austin Tulin does not care about his customer base and takes advantage that his company is just one of few authorized services for Majestic fireplaces. Austin, plays victim when customers bring issues to him instead of mitigating them. Austin, I kept my promise and wrote you a review. Please learn from this and treat your paying customers better. If this is a representation of how you treat all of your customers, I am sure you treat your employees the same. Which explains your employee retention issue. I also recommend that you give your only technician some relief in some capacity. Final thoughts, you have our contact information. You can still make this right, but if this review is still standing, it is because you failed to do just that.

I have personally seen several of the projects that Mtvconcrete.com has done, and they are…read moreexcellent. There are loads of fly-by-night concrete companies who will tell you they can do stamped concrete, but the reality is that few truly know and are capable of doing a good job. Mountain View Concrete is the exception. These guys are true pros. They know how to go from creative idea to execution, and they're actually pretty nice people, too. You can't grow up in a small town, go into business, and do a poor job if you expect to last. These guys are the real deal.

Solid tech showed up and diagnosed the problem quickly with my gas fireplace and fixed everything…read moreon their next visit. Good communication and very professional. Thanks for the help!

Absolutely horrible experience with Clean Flow. They came out to repair the starter on our gas…read morefireplace and said the unit needed cleaning. After servicing it, they failed to put the logs back correctly and left the flue closed. Within hours, soot blew throughout our entire house. Black soot covered walls, ceilings, upholstery, linens, and furniture in nearly every room. The damage was catastrophic. We had to go through our homeowners insurance because the cleanup costs exceeded $60,000. The restoration required professional soot remediation, sealing and repainting walls, cleaning all upholstery and fabrics, and extensive cleaning throughout the entire home. What made this even worse was the company's response afterward. They would not provide the business owner's information or their business insurance information, and they took absolutely no responsibility for the damage caused by their work. We were left to handle the nightmare ourselves.

We are remodeling our kitchen. We were given Solid Rock's name as a resource for our counter and…read morebacksplash. Menkenzie was very helpful. She answered our numerous questions and show us slabs of granite and quartz. Their prices were reasonable and scheduling was good. Seth was a master at measuring. We also had a microwave installed and there was only a 1/4" gap after they were finished. Amazing installation. The installer were on time and efficient in their work. They were clean and courteous. Please consider this business during next remodel.

Really impressive company. Prices are reasonable, great customer service, and they are quick! If…read moreyou need counters, you are missing out if you don't check Solid Rock out.