So happy with out fireplace. This company has great communication and they completed in 2 visits…read more My fireplace was in bad need of repair with cracks and unusable dampner and they did a great job. They even fit me in before Christmas ahead of schedule. Wasn't cheap but considering amount of work done I think it's been totally worth it. We've enjoyed several fires during this abnormally cold winter. Would recommend this company they know what they're doing.

We wanted to get our Chimney inspected. It took about two months for me to get my inspection…read moreappointment. They don't follow up on paperwork easily. I had to call back to receive my invoice. I called again so that I could make an appointment for the work they said need to be done on the outside of our Chimney. Still waiting for a response. This is something that has to be done in warmer weather because of the bricks and outside Chimney work. I will update my review when the job is completed. Which includes setting up an appointment for the additional work need outside of my Chimney with the brick work. I do appreciate their honesty about for safety reasons to not use the fireplace.

The Fireplace Guys were able to fix my fireplace quickly and efficiently. I would definitely hire…read moreagain!!

I can recommend The Fireplace Guys with zero hesitation. He is personable, thorough, highly…read moreknowledgeable and above all - fair. He's a straight shooter . Tony's company was my second appointment regarding the inspection of my wood fireplace. The first overlooked many things including issues that risked my health including the boiler flue and crock.Tony came out and checked/inspected my systems.They found profound defects due to a previously unknown fire at a my recently purchased property. Was it not for Tony's professionalism and thoroughness, I may have been at risk. He gave me a quote I found more than fair, did the work in a very timely fashion, and was completely fair and compassionate. I will use him again, and you should too.

Otis was punctual, professional, and thorough! He cleaned my dryer vent, ensured it worked…read moreefficiently, and gave great maintenance tips. Highly recommend his services! Would definitely call him again. Thanks, Otis!

Messrs. Otis and Christian came by today to inspect and clean my chimney. They were professional,…read morerespectful, and courteous. They were also fun -- something you don't always encounter! They explained everything carefully; I didn't feel as if they were trying to "sell" me something I didn't need, and the charges were reasonable. Certainly, I will be calling them again for future cleaning -- snow, as well as chimneys, as it turns out. Thank you, Global Bond!

Edit: the owner of the store reached out to ask me to remove my review saying it was untrue…read more However it was absolutely true. The guy instructed me to "just google it", I will never forget that considering what I paid. If I could remove the one star with negative 5 stars I would. Stay out of my DM's. Treat your customers better and you won't get reviews like this. Your techs should NEVER be advising anyone to "just YouTube it". This experience was wildly unprofessional start to finish and then some. Do better.

Once again we can't praise this store enough customer service is outstanding and the price of the…read morepellets you can't beat it, We Love This Place! My wife and I come here at least 3 times in the winter for the best pellets! They last longer and burn slow

We bought a hot tub in September 2024 and they swore they would always be there to care for it. We…read morehave had problems with it since 2 weeks after purchasing it. One year later with no notice given they informed us that stopped selling hot tubs and would no longer help us. Don't work with this company!!'

I had SOMD Hearth install a wood burning stove in an existing fireplace area and was happy with the…read moreexperience. Over the course of the process, I interacted with the entire team - Austin, Crystal, Jordan, and Mike. All of them were responsive, professional, and knowledgeable. The process from start to finish took a bit longer than I expected, but I don't think that was their fault. The stove we ordered took quite some time to come in (which Austin told us was likely to happen), and because of that delay, we had to re-schedule installation once. Also, once the stove was installed, it was clear that a larger surround needed to be fabricated to fill a gap between the stove and the brick. That also took a while to complete, but likely because of the massive snow issues in the area in February. I was not in a hurry, so it was fine to wait. Overall I had a good experience and I would use SOMD again.

I have personally seen several of the projects that Mtvconcrete.com has done, and they are…read moreexcellent. There are loads of fly-by-night concrete companies who will tell you they can do stamped concrete, but the reality is that few truly know and are capable of doing a good job. Mountain View Concrete is the exception. These guys are true pros. They know how to go from creative idea to execution, and they're actually pretty nice people, too. You can't grow up in a small town, go into business, and do a poor job if you expect to last. These guys are the real deal.

They were quick to respond, took several photos and had a competitive price. They do charge $50…read moremore for the use of a ladder. So, regardless if you are on the ground floor or three stories high you will get their rate of $199 versus $149. Not bad either way. I appreciated the photos before and after. I am personally convinced from the photos that my dogs shed every last piece of hair before their bedding is washed and dried. I am sure that drying times will reduce significantly with this being completed. I will recommend them to neighbors and my friends.

Absolutely horrible experience with Clean Flow. They came out to repair the starter on our gas…read morefireplace and said the unit needed cleaning. After servicing it, they failed to put the logs back correctly and left the flue closed. Within hours, soot blew throughout our entire house. Black soot covered walls, ceilings, upholstery, linens, and furniture in nearly every room. The damage was catastrophic. We had to go through our homeowners insurance because the cleanup costs exceeded $60,000. The restoration required professional soot remediation, sealing and repainting walls, cleaning all upholstery and fabrics, and extensive cleaning throughout the entire home. What made this even worse was the company's response afterward. They would not provide the business owner's information or their business insurance information, and they took absolutely no responsibility for the damage caused by their work. We were left to handle the nightmare ourselves.

We are remodeling our kitchen. We were given Solid Rock's name as a resource for our counter and…read morebacksplash. Menkenzie was very helpful. She answered our numerous questions and show us slabs of granite and quartz. Their prices were reasonable and scheduling was good. Seth was a master at measuring. We also had a microwave installed and there was only a 1/4" gap after they were finished. Amazing installation. The installer were on time and efficient in their work. They were clean and courteous. Please consider this business during next remodel.

Really impressive company. Prices are reasonable, great customer service, and they are quick! If…read moreyou need counters, you are missing out if you don't check Solid Rock out.

I am late posting this but I contacted Modern Accent Wall to give me an estimate on 2 walls. After…read morebeing visited by Wayne I decided to hire the company to perform the work. I am so glad I did! I am not an easy customer to please. I am very picky. If I am paying for it, I want what I want. Walter, Antone and crew came in and did a phenomenal job! I am more than satisfied. Mistakes were made due to misunderstandings but they were corrected and I only mention this because they listed to what I wanted and although it was more work the items were corrected... without attitude..without delay... with a smile. They were respectful of my home. They rehung my fireplace. Walter went above and beyond for me. I could tell they wanted me to be happy. I was more than happy. I am grateful. When I look at my walls I smile. That is the most a customer can ask for and they delivered. I have no regrets. I highly recommend this company based on my experience.

We live in Dumfries, VA and we were given a 5-7 day estimate to complete the project with 2 people…read moreworking the task. On day 1 we had 2 workers for half a day then they scaled down to just 1 for the remainder of the project. The young man did an excellent job on his own but worked each day until around 8pm which was unacceptable. Each night I asked him to wrap up as it was getting late. The project was completed in almost double the estimate with just one person. The office contacted my wife at least 3 times to ask for final payment when the project was not close to being finished. I give them credit that the final product was beautiful but post-production support is non-existent. Shortly after completion, one of the recessed lights that were installed stopped working. I contacted the office via phone and email to request follow-up support to either repair or replace the light fixture. I was asked by Mr. RD (name withheld), their Experience Controller, to provide pictures of the project to show which light stopped working. I provided those via email on 30 July. He acknowledged receipt on 30 July and responded by stating, "I have received photos passing to leadership team for review and will be in contact to schedule that service." During a phone call Mr. D around the same time he stated that the earliest they would be able to get to me is 21 August. I had not heard from the team and on 24 August I emailed to follow-up and request getting scheduled. I did not receive a response to my email. On 2 September I called and left a voicemail yet, I have not received a call back. I will hire an electrician to make the repair. Based on this experience I cannot and would not, in good conscious, recommend Modern Accent Wall to anyone.