We had a multiple leaks on a water main leak and Ian did a great job fixing the 3 components. He was knowledgeable and was professional in taking some more time to get the exact right part even though he was supplied a slightly different part. He was communicative and the prices were competitive with other major reputable companies in the area. I would highly recommend the secret plumber! read more

We had an excellent experience with Two Irish Plumbers. Ian and Steve helped us with a leaking shower drain from a second-floor bathroom that was coming through the ceiling into our living room. From start to finish, they were extremely responsive and communicative--getting back to our initial inquiry right away and keeping us updated throughout the project. They were able to come out quickly, get the job done ASAP, and their pricing was very reasonable. On top of the quality work, both Ian and Steve seem like genuinely nice, affable guys--the type of people you're glad to have working in your home. Highly recommended! read more

I could not recommend The Secret Plumber more, and Master Plumber Steve K. in particular. I had a pinhole leak that needed repair--The Secret Plumber responded quickly and provided a great quote before the appointment. Steve arrived perfectly on time, did a thorough job, and cleaned up afterward. He was extremely professional and cordial--I am 100% satisfied. read more

So they quoted me over $1000 to come hook up a sump pump and told me that they will not use my parts or my pump because I have to use their pump and pipes. They wanted me to do a whole lot bigger pump than I really need it and up charge me for everything. I would not recommend these people. I don't know how they got five stars. read more

Awesome service setting up a whole-house water filtration system with reverse osmosis!

Communication was excellent -- they responded quickly, clearly explained what needed to be done, and kept me updated throughout the process. They went out of their way to track down the exact parts required for my utility sink installation, which saved me a lot of time and hassle. The work itself was done efficiently and neatly, and they left the area cleaner than they found it. Very professional, friendly, and reliable -- I wouldn't hesitate to call them again for future plumbing needs. read more

Two Irish Plumbers was very responsive and gave me the best, most straightforward estimate for my job. I didn't end up using them, as I found a friend who could do the job last minute, but appreciated their communication and up front pricing. read more

Yes! Great job. Very satisfied! I'm not sure why a review needs to be 85 characters . The job was well done. Amicable and professional plumber. Best price I was offered. read more

Smart. Punctual. Clean. Capable. Like the Cat in the Hat...comes over, delivers a professional service, and leaves everything in good order. You'll wish you had more toilets to replace. read more

I HIGHLY recommend Two Irish Plumbers for any and all of your plumbing needs. I had a shower that would not turn off and Ian went out of his way to make time in his schedule the exact same day to come fix it. The pricing was extremely fair, response time was super fast, superb workmanship, and they care about your home - making sure to utilize drop cloths and wearing booties. Ian's kindness and phenomenal customer service is above reproach. read more

I need the toilet flush fixed. They arrived on time and recommended a full replacement. Work is professional. However, as master plumbers you would imagine they would give you prices in advance for all typical scenarios. In my case, when it is discovered the flange is lower than the ground, they offer to install new flange for a significant additional to the original $430 charged to install the new toilet. read more

My shower head was dripping. I called on Monday afternoon and was given an appointment for Tuesday morning. The plumber showed up on time, fixed the problem quickly and got rid of the part that needed to be replaced. Great service - I will definitely call them the next time I need a plumber! read more

To start with, this review is WAY over due. Steve was responsive, transparent, and up front about costs, time, and expectations. Perhaps the work we had done was minor in comparison to others, but we needed help right away, and Steve responded quickly and helped us right away. We had a toilet issue, and my poor attempts did not fix the issue. Steve came out, diagnosed the problem, and let me know what needed to be done. He was very clear with the costs and time needed. His repair was completed exactly as he said it would be, and we were very satisfied with the entire experience. In an age where it seems like every "professional," is trying to get over on the customer, we found Steve's honesty and professionalism to be a wonderful break from that assumption. If you are in need of plumbing help for your home, do not hesitate to reach out to NOVA Home Professionals. read more

After my initial contact, they got me scheduled very quickly. They completed the job in a good amount of time and it was very reasonably priced. They explained the work done and gave appropriate suggestions for possible future work with definite care and not pressure. They were professional, courteous, and very friendly. Will definitely work with them again and will recommend to friends. read more

I had a clogged kitchen sink. The technician let me know the time of arrival. After the technician arrived he noticed i had a problem with the sink hookup underneath and it was not installed properly. He quickly gave me another quote. The price was a bit higher than I had gotten from another company however I decided to just get it done then. He was efficient and made the repair. He was professional and informative. read more

Ian communicated well, gave a reasonable estimate, showed up as scheduled, and capped off my range gas line as promised. He is a competent, knowledgeable, and friendly pro, for sure. He helpfully suggested that I look into sewer, water, and gas line insurance offered by the power company, because my home is getting older and a break could be very costly. I checked into this and decided to follow his advice. My regular insurance company told me they couldn't touch the coverage for that price. Thank you, Ian. Highly recommended. read more

Up front honest company. They showed up on time and even came back after I missed them the first time they showed up. Definitely recommend their service. read more

I am such a novice at home care and generally anxious hosting service professionals doing things I definitely should not DIY. Steven Katz was so kind and thorough, very professional, and by way of offering a free general checkup was able to educate me about my dishwasher that I have a distant-hate relationship with. Huzzah! Super happy with the brief but very well done experience, and definitely bookmarking NHP for future needs. And also, the faucet install that was our project is very well done. Such a great value. Worth everything plus tip!! read more

The Secret Plumber - Kitchen faucet installation - Plumbing Near Me - Alexandria, Virginia

Had a water issue with AC condensation clogged drain and Steve came for the rescue. I cannot recommend him enough. Steven was very thorough and knowledgeable on the work. All was fixed on the same day and I had a piece of mind without breaking the bank. Steven not just did an excellent job, but recommended another company to help with the water issues and it was also excellent. read more

The Secret Plumber - Business card - Plumbing Near Me - Alexandria, Virginia

Steve provided an excellent quote/value for our water heater flush. He showed up on time, was friendly, and gave us additional tips and pointers. I will be reaching out to him with any future plumbing needs, including the annual flush. read more

Had to get water pipes going from the outside bibbs on the front and the back done, along with updating the shutoff valves on the bathroom. The sinks and bathrooms were checked to make sure everything is up to code and no issues. The work quality is excellent and recommend to do business! read more

Fantastic Job! Steve did an excellent job with quality product for a very competitive price! My family needed a whole home water filtration system and we could not be happier with the result and the service!! read more

We worked with Nova Home Professional to check our Temperature and Pressure Valve of our Water Heater as it was leaking. Steve came out quickly and fixed our water heater and our main valve which had high pressure. read more

I often solicit projects using Yelp because I get a diverse array of responses from many professionals; some very qualified, some pretty useless. In most cases I'm a DIY die hard but I don't mess around with plumbing and electrical issues and recognize when I need an expert. After putting out my needs, Steve wrote quickly and gave me a clear and concise estimate, their availability and contact information. Their price was the most reasonable by far and seemed like it was sent by a real human. After touching base by phone, Steve (who is a one man shop based out of Marshall, VA) said he would honor the offer to come out even though he typically doesn't service DC. He came out quickly and first thing in the morning, quickly identified additional issues that needed immediate addressing, worked to procure all the parts he needed and got to work, finishing before anyone even noticed the water was off. Steve replaced a nearly 40 year old main water shutoff valve that was a half turn away from breaking on the pipe, installed a pressure reducing valve to save our skin from heightened water pressure, installed new shutoff valves and helped identify a leaky faucet, and installed a new toilet in less than three hours. Trained as a carpenter and a plumber, Steve was thoughtful, attentive, and very detailed in his explanation and addressing of our problems. He was kind and friendly and highly knowledgeable. I would recommend him to anyone looking for quality work in the area and he will definitely be back in our home soon (if he's willing to drive to DC). read more

Needed new hot water heater. Steve answered the call and was very responsive. Very easy to work with. He was very honest and gave me options and his professional advice on the best options. Also had him do outdoor bibbs, plumb in deep sink, replace main pressure valve. Good/fair pricing with quality service. These big companies are going to charge more with less quality of work. They are only concerned with numbers. Steve appears to be looking to build a customer base and relationship. Whenever you have plumbing issues in your home and you say I wish I had a guy for this. Well, now you do. read more

Steve was an absolute pleasure to work with. He was quick to respond and came out the next day to provide an estimate for a dishwasher install. When he came back he completed the job and was just so kind and able to answer all of my questions about other projects in our home. He was the best! read more

Requested garbage disposal replacement. Satisfied with every aspect of the service provided. Reasonable price.

I reached out to multiple plumbers via Yelp with a simple request for an estimate for a specific and straightforward project: Disconnecting and reconnecting plumbing and gas lines for a new kitchen countertop install. I received multiple responses, but only Steve from Nova Home responded with the requested estimate. I was somewhat hesitant to follow through due to the low number of reviews compared to other providers, but since they were all positive I decided to follow up. I later learned that Steve's business is fairly new, which explained the lack of reviews. But my experience with Steve from start to finish was excellent. I found him to be very responsive and accommodating, in addition to doing top-notch work. He also identified some other issues with our plumbing which we were able to address before they turned into problems down the line. I rvery much ecommend Steve/Nova Home for your plumbing concerns. read more