If I could give John more than 5 stars, I would. One of my central ac units bombed out on one of…read morethe hottest days. He squeezed me in the same day. He said he was coming at 5, then was running late but communicated he would still be there as soon as he could. This man came at 930 at night--when most people would've already been home in bed, and said I'm going to keep my word and I told you I would come so if it's still okay and not too late I'm 10 mins away.... He showed up; Diagnosed everything, gave us a temp fix overnight, sent me a quote (since we needed a new system), then called me the next morning to tell me he found the equipment for slightly less and got me an even lower price! And is replacing the unit the next day. Wow... aside from being super professional, he was honest and very knowledgeable. I had two other quotes done out of due diligence (which I do for every big job or contract work), and he also gave us the best pricing. So I would highly, highly recommend John and his company. And I'm so glad we found him. We will definitely be using him for any HvAC needs going forward.

Needed a whole new hybrid unit, inside and outside. John was exceptional. The old unit left in the…read morecondo was horrible and there were so many things wrong that we didn't realize until it finally stopped working. John, James and Kyle went above and beyond the original scope of the work to do a proper install. Needless to say we now have an amazing unit done correctly. He and his crew are meticulous, neat (cleanup looks like no one was working there) and his recommendations were spot on. A real pleasure to have found him. Hopefully I won't need his services in the future but if I do he'll be my first call. Thanks again.

Anthony was very personable, professional and skilled doing my contractual routine maintenance of…read moremy house boiler. He also replaced my return air vent filters. LFD

Hello everyone! I first have to apologize because this review is soooo long overdue. I first met…read moreFrank from Hamptons air this past February while in the midst of a kitchen renovation. He was called in by my contractor because we needed to move some Freon lines and some duct work as well. (Note, I will note that spring I want at the time looking to do my ac system, I have been researching and getting process the last couple of years because I knew that I should get this system replaced since my old system was 22 years old. I didn't want to be caught with a broken system needing to be replaced at the wrong time) When Frank came, I was impressed by his friendly calm and assuring demeanor. He looked at what needed to be done and then gave me some great suggestions and options. I could move the Freon lines which would've been costly due to the Freon removal and replacement, and then who knows in a year or 2, I will probably replace my systems. I saw that as a good option but felt that I was just throwing away money. He then introduced more to their systems that they offer. He told me that he would work up a great price for me on new ac/heat pump systems and we will discuss what to do and pricing. I was glad to go this route because that was the route I was looking to go since my home has solar as well. These units require no oil. I kept my burner and hot water system since they are working fine, but that is all I have that used oil. Once they go, then I will switch that over as well. Frank came back to me with 2 options of units, I decided to go with the very fine, beautiful and efficient Mitsubishi units! Frank educated me on these units and their high efficiency and capabilities to heat and cool, even at extreme cold conditions, which is importantly with these heat pumps. I felt very confident with what he was showing me and his price point. Also, he said if I chose, I could get 0% financing fit 24 months through Synchrony which I was very excited about as well. I had the money to pay for the 2 units but I really want to leave my money in my investments and let them grow to help offset the costs even more. Also the rebate from PSEG was adding as well, and we even will get off on out taxes. We agreed and the job started. Now let me tell you, Frank was amazing but the crew and the company are even more amazing. How? I had a crew here for 2 woks doing my install. They installed 2 high efficiency Mitsubishi units on the side of my house that are do impressive when people see them. They excuse power! They installed new duct work in the attic to replace my 22 year old duct s (which Frank said wasn't needed as of yet but highly recommended to do more while they are there working). They installed a humidifier, ran additional ducts to my basement, set all my nest thermostats which I had already (they offer these to you as well) . Each day I would get a notification by text and email of the crew that is coming to my house with the Foreman in charge. I knew who was going to be there each day and when they would arrive. What service!!! The guys busted their butts at my home for 2 weeks up and down stairs, ladders, into the attack, removing my old system (after they installed the new one) so I was never without heat. Mike and the crew were fantastic! Frank came by with a follow up and we have been in communication. Frank and Hamptons Air really do care about their customers. They treat you as their only customer with a very high priority. I highly recommend Hamptons Air Heating and Air Conditioning!

I've gut renovated four houses and these guys are by far the worst plumbers, and the worst…read moresubcontractors, I've ever encountered. For example, they installed a free-standing tub backwards with the drain exposed to the room, installed a sink that was smashed on one side close to a wall (apparently hoping we would not notice the damaged they caused), and forgot to include parts on three Duravit in-wall toilets that have caused constant leaks. I'm sure there are more plumbing problems in our house that haven't been revealed yet. Our GC (who was awesome) fired them in the middle of the job and replaced them with StraightEdge Plumbing. The StraightEdge team is everything CZ is not - professional, reliable, and knowledgeable.

I have had other area plumbers (Hardy, North Sea) come and all they do is send a big bill and don't…read morefix things right or even care at all. My family found Charlie and he finds the issues and poor or improper work quality done by others that have caused problems for years by these so called "professionals". Charlie is really is fair, honest, reasonable and responsive. Wish they still made them all like Charlie. The World would definitely be a much better place.

Central air had a meltdown mid-July and started blowing warm air. Called Hardy and spoke with…read moreBrian. He really came through! The tech, Mike R, was knowledgeable and professional, made sure the system was working optimally. Jenn manning the phones is great as well. All told, couldn't be more pleased. Thank you!

Second hottest day of the summer our air conditioner decides to throw in the towel. Blowing air but…read morethe temperature​ of a Congressional Hearing. On a Sunday morning in July I thought we would be waiting all day by the phone. We called the regular number and a service picked up. She said a tech would call us. She didn't know how quickly. 15 minutes later Jack called. He would be at the house within 30 minutes. He got here with five minutes to spare. Ten minutes and a new capacitor​ later we were back in civilized temperatures​. A weekend emergency visit was $60 more than a weekday, but the total charges were completely reasonable. Thanks Hardy. You guys are cool.

The kids at Grant are pathetic…read more Installed a Lennox ac condenser lopsided without leveling dampers. Vibrated like crazy. Came out and offered to correct it at an exhorbitant price. Serviced the blower. Jammed a mangled 25" filter into space meant for a 20". Heh, heh, he'll never know. Fired them and fixed the problems myself.

Please stay away from this company (Grant Heating & Cooling) They cannot repair their equipment and…read morewill charge you thousands of dollars for parts and labor. Replace parts, charge you, and unit still does not work. Correct, unit does not work after multiple visits. Zero stars! Labor cost is through the roof. No follow-up. Company is a scam! You have been warned.

Our a/c was cycling on and off repeatedly. Called our years-long service company Friday morning,…read morewho told us no one available til Monday and also tried to sell us a service contract without really being able to explain whether or how much it might save us on repair. When I asked for ballpark, they said sounds like your 15 your-old system is too old to fix (coolant is no longer being used, so hard to re-charge system, etc. etc.), so could be $12-15k to replace. That's when I cold-called Action Air, just based on favorable Yelp rating and long time (9+) years in business. The woman I spoke to said they'd be there LATER THAT SAME DAY (Fri) and would keep me posted when he was in the nabe. I got a text at 4 pm saying tech on his way. David showed up within minutes. He was courteous, knowledgeable, efficient ... and honest. Made a quick circuit of our equipment (compressor, air handler, thermostat), and promptly determined it was just a thermostat issue. He went out to his truck and replaced the thermostat, explaining how it worked and giving us the user's manual from the box it came in. While there, he checked our air filters and the compressor, took a couple readings at the compressor and told us everything looked great, and that we should just hose out the grill around the outdoor compressor fan, noting that it was located close to a dryer vent so needed extra attention. Bottom line: This is just what. you want and need in a repair company, particularly when you're talking about equipment you may know very little about so could be at the mercy of dishonest vendors. Can't recommend Action (and David) highly enough. Saved me possibly thousands of $$$.

Bad experience. Advise, do not let them charge you for 2 guys, -- you will get twice the charge…read morerate for service at half the speed. End result - you get twice the bill for the same service as one guy. If you do use them, make sure the charge is for the one guy rate. --- You are welcome. send me a gift later :)

I WOULD GIVE LESS STARS IF POSSIBLE. I have been a long term customer of Stan Gelber. They did a…read morewhole house central AC unit and a couple of split units for me. I have also recommended them to several other people for whole house installations. When Stan ran the company it was fantastic. The company has now been bought out by SERVICE EXPERTS. They are a TERRIBLE company. I have scheduled 8 appointments to fix my AC that they installed and is still under warranty and they either can't fix it or simply don't show up. John that was running the UNIONDALE office is a pathological liar and as of 4/28/26 he is fired and the UNIONDALE office has closed. All work is supposedly being handled by FLANDERS SERVICE EXPERTS in HAMPTON BAYS. This location is just as terrible. All customer service is handled by the TEXAS office. CHRIS ANDREWS is the head pathological liar at that location. No matter what he tells you DO NOT believe it. He tells you he will give you his cell # but it's worthless because he will not answer the phone or text back. It seems if the whole SERVICE experts business model is a scam, they are trying to sell maintenance contracts that they have no intention of honoring. DO YOURSELF A FAVOR AND STAY FAR AWAY FROM THIS COMPANY, THEY ARE TERRIBLE JUST READ ALL THE OTHER CURRENT REVIEWS!!

I had an unpleasant interaction with Marie today and figured I'd write a quick review while looking…read morefor a solution to my problem. My oil burner stopped working when a leak in the plumbing from a bathroom drenched the controller unit for oil burner, I took care of the leak and booked an appointment online for 4 pm on Friday. At 3:15 pm, Marie called and explained that they were overbooked and wouldn't be there till Monday. It would be an all day appointment and I would have to be there.. I told her that wouldn't work for me and I wouldn't pay the 180 deposit to have them show up until I attempted to find someone who can address the issue immediately. I also mentioned that when Flanders installed the unit two years ago that the sales guy stepped through my ceiling when surveying the attic. He assured me that it would be corrected. It's been two years, and despite several phone calls nothing was ever done about the damage. My overall evaluation is that they charge top dollar for mediocre service. My heating system, AC system, and heat pump unit all have done the job fine since installation. But.. they are not customer oriented. I see their overal rating of 2.3 is pretty mediocre. I think based upon my experience, that's right on the money!!

Total life saver! I'm a new home owner. Trying to save on oil, Well, I forgot about all that…read morenonsense during the holidays and ran out of oil over night and the burner would not restart. Called as an emergency and they prioritized me to get same day service. A totally awesome experience. Tech was awesome and got me up and running, I'll be calling for my yearly maintenance with these guys!

Lots of delays, missed appointments, damages, will not honor warranty…read moreWorst contractor I ever worked with in my entire life ! Stay away!,,

We have not used this plumber in many years, but we had a pipe that had burst and was pouring water…read moreinto a bedroom. We called on a Friday in the late afternoon and in 2 hours Riley was there and couldn't have been more pleasant or competent. He came up with a temporary fix that allowed us to turn the water back on until we could have ductwork removed to give him access to repair it permanently. He tested the area with air, so he wouldn't risk water leaking. He went through the whole house to make sure there weren't any other leaks and even checked the water meter to make sure water wasn't leaking where it couldn't be seen or heard. He was there for just under an hour. They are very fairly priced, although we weren't in a negotiating position. That's extremely unusual for the Hamptons. I recommend them without reservation!

AWESOME COMPANY, AWESOME PEOPLE !…read more Professional, kind, patient office crew and wonderful group of technical folks that are skilled and knowledgable and patient. Grateful for the care they take in making repairs and spot on in suggesting when and how to replace parts. I just let them do what they do well...