The guy is worthless. I should have learned my lesson several years back. Instead of listening to…read morethe EXACT problem he starts pimping a new dell laptop and extols the virtues of EVERY Microsoft product all the while simply does a routine "clean" for $$. Also he is never in his bogus closet office and demands he meet you in his shoebox.

I took a hard disk drive for a Data recovery " free" consultation, I didn't hear back from the…read moreperson for weeks, I finally got a hold of the tech, he asked me for $50 to expedite the case, he instructed to purchase an identical drive, to change parts, he kept the drive for a few more weeks and also opened my drive to void the warranty and make it more expensive to get it repaired by a really profesional and serious company. Don't trust this shop, the tech/ owner does not follow proper protocol and has a limited technical knowledge in data recovery, a waste of my $50 and my time. Don't waste your time, this person does not know what he is doing. He made my drive usless.

charged for 103 bucks and one hour only to check whether my laptop could upgrade a RAM. And the…read moreprice of upgrading is more than three times higher than ordering in Amazon.Totally I won't recommend to go to this store!

June/05/2024 ~Rescued again by the 'GeeksAvailable.com' team, -this time by their great PC-tech…read more 'Diego', I called them at 2pm and GA-tech 'Diego' replied, saying he'd be happy to see about fixing the Picture-folder problem (-maybe caused by a Malware-virus); --so i followed his 'promps' enabling him to take Remote-control of my 17"HP-Pavilion/Laptop-PC (-running msWind.-7 & Firefox-browser), -and for an $80-fee an hour later Diego asked me to see if the 'terribly discombulated' Picture-folder was now properly restored; --and to my delight it looks great now! ThankYou 'GeeksAvailable' (-owned by: mr.Rod'Perry). ~Robert vH in SerraMesa, Calif. -92123.

I had two problems, one regarding my new digital TV and one with mail on my PC. Glenn seemed like…read morehe might be of help, so I contacted him. His response was quick and reasonable, so I told him to come over. He was a delight to work and solved both my problems. I would not hesitate to recommend him to anyone who needs any in home tech support.

Thank you, Glenn! My mother and I asked for Glenn's guidance in purchasing a new laptop and…read moresetting my mother up with software and home connection. Home IT issues can be overwhelming for seniors and, in my case, professionals who have become overly reliant on company IT support. Glenn was patient in listening to what our needs were, explaining the various products, and not upselling on unnecessary services and goods. Thanks Glenn!

My computer is just as screwed up as it was before Mr. Chip got his hands on it and supposedly…read more'fixed' it for over $200. When I first brought my 2025 MacBook Air to him my concern was that the cursor would freeze for 15 - 30 seconds quite often, and the round balloon kept appearing and would not let me do anything on the computer also for 15 - 30 seconds throughout the day. Also, it just seemed slow when I tried to open a pages document. Maddening. I told him I know nothing about computers and that I wanted it to work the way it always had since I bought it. He told me he would have to reinstall the operating system. What do I know? I said sure. Even now while typing, the computer stops typing every so often and I have to wait about 15 - 30 seconds for my computer to catch up and print my words. Continuing with my sad tale of woe. I came back the next day and paid him $170. Unfortunately when I got home the computer was not the same. To start with my desktop did not have any of the documents I had saved to it and there were other problems. So I called him and I asked him why he returned my computer to me when it was not the same computer I brought into him. He said I could put everything back on the desktop and he started to rattle off what I needed to do. Ridiculous! I stopped him and reminded him that I said I was tech challenged and did not feel competent to do that. His response was for another $70. he would put my desktop back the way it was. Outrageous that he would half fix my computer, return it to me not the way I gave it to him and then he wanted to charge me more. So I foolishly paid him and the next day my desktop was what it used to be. However, there remained other problems such as my Passkey not working but decided, rather than call him, to call Apple support and they were able to resolve these several issues. Here it is 2 -3 weeks later and I am again having the same problems with the ball and the cursor freezing throughout the day. Also, my computer is being very slow to open my Pages documents. The very same problems he supposedly fixed when he reinstalled my operating system. For sure I will not let Mr. Chip touch my machine again but I will take it to a repair shop that I have used before. The only reason I didn't use them this time is they were backed up and said they couldn't get to my computer for at least 2 days. I should have shown patience and waited. My bad!

Dr Chip helped me identify the problem like an old friend and quickly provided a solution. He was…read morevery patient and handled my computer with great care, saying it should be treated like a baby. After changing the battery, he checked all the settings and tried to optimize them as much as possible. Finally, he even demonstrated how to clean the computer, explaining clearly what kind of cloth to use, what kind of detergent to use, and how much water to add. I felt he was a friendly and trustworthy person.

I was having problems with my I-phone 5 randomly shutting off and freezing…read more I put up with for weeks until I noticed this repair shop next to Rubios. Omar helped me out immediately. He was cheerful, helpful, and courteous. Omar took care of the problem within 15 minutes and didn't charge me. I recommend this place highly.

One my work computer is not running anymore and I needed the immediate replacement so :…read more Just called Asking if they have any PC for sell and he asked me what do you mean !? Then I asked him do you have any computer for sell ? Answer : yes . Come to store I asked: do you have intel i5 Answer : we don't get anything seriously on the phone, come to store . Thanks bye Are you serious? With this kind of customer service, and even not telling me if you have what I want or not , you asking me to just go to your store . For sure Save your time and don't bother to contact them Customer service = horrible Update : he is rude enough to go to caller ID , find my number and instead of apologizing sending me (attached picture) Update : Since he is absolutely inappropriate and started cursing me over this fact review , I already file complaints on BBB as well and won't stop till he apologizes in written letter and here !

I broke my laptop handrest. Shopped around. I purchased the parts to replace. Robert was by far the…read moremost affordable business. Dropped off the laptop and parts. Was ready the next day. The drop off place is his home which means savings for you. Overall, great deal.

My pc crashed and I didn't want to pay hundreds to fix an old computer whereas I could just buy a…read morenew one or working used one. My files were recovered, system upgraded, and running smoothly. Their prices are extremely reasonable. Also, very knowledgeable and friendly

nearly removed a star because I did not encounter a cat, but i'll try to "drop" my girlfriends…read moredevice to afford another visit for said cat encounter. they fixed my device too thanks great stuff out there

They were super helpful when my Mac Mini hard drive died. I brought in my old (2014!) machine, they…read moreknew exactly what was wrong and what was needed to fix it. They were up front about costs and time, and delivered exactly what was expected. Also the customer service greeting from Autumn (the cat) was outstanding. Will absolutely use them again!

These guys did a great job with my laptop. I dropped my laptop (I know...) And the screen joint was…read morebroke and it wouldn't stay on very long. The staff was very knowledgeable. They told me what was happening and what the best options were so I could control the cost. They ended up repairing a couple parts and cleaning up my system. Im up and running now and I'm very happy I don't lose my files. That would have set me back a lot at work.

Took my Mac Pro in for repair. Diagnosed the problem, gave me a fair price for the work needed…read more Communications have been excellent. They tell how the progress going and when they expect parts to arrive. I recommend these guys.