We are extremely satisfied with the outstanding professionalism of JT Plumbing. Mid-September, we noticed a leak on the bottom of our tankless water heater. Since JT Plumbing installed it for the previous owner in 2015, we called and they sent a plumber to our home the day after. The plumber inspected the water heater and suggested to replace it, as the warranty was for five years and those units last only for 6-8 years. We got the new water heater 10 days later, due to the delay of the new unit's delivery. That night with the new water heater, we got bubbling white water and it took about a minute to get the hot water - usually it took 1-2 seconds. I called the office the next day and they sent a plumber over. The diagnose was that the pump was not working, which needed to be replaced. This would be another $700+. I reached out to the owner of the company Mr. JT and explained to him that we suspected too much air in the new unit, which was NOT cleared out after installing it, might have caused the pump malfunction. Mr. JT checked with his guy and his office and called me back to inform me it was their fault during the replacing of the water heater. He would send his guy over to replace the pump without any charges. Two days later, a plumber came, brought the new pump, and replaced it. I am truly touched by Mr. JT's honesty and professionalism. How many companies would do what Mr. JT did for us? Others may easily suggest that the pump was old and broken down. We are so happy that we have found a great, dependable and trust worthy plumber -- JT Plumbing. read more

I can't speak to the other reviews because my experience has been stellar. We had an old broiler system for our radiant heat and hot water system. It failed and JT (the owner) showed up within two hours. He quickly diagnosed the issue but realized we needed a new system. It's 15 years old so I knew it was time and the company is out of business so parts were basically impossible to find. JT understood being without hot water for a couple of weeks would be a challenge. BUT some serious outside the box thinking came into play. There was another project they were removing the same broiler from and going to toss. He drove across town to that project and picked up the unit (that was going to be tossed) and brought over. He took the pieces from the other unit and get ours working until the new unit arrived. I mean come on! Most people would have just shrugged it off with an "it is what it is" type of comment but they went ABOVE and BEYOND to make sure we weren't without hot water for more than half a day. We also had a flap unit that failed, so they replaced that. Shortly after that unit was making a horrible noise and they showed up to check it out. Although they could have stuck me with the bill because I think CalAM shut our water off causing that pump to fail they just handled it. As far as pricing, I called around for another bid on my broiler and they were literally 5k less than anyone else. read more

Jt Plumbing - Plumbing Near Me - Marina, California

Rosy was able to send out Alex (and Joe) for a front yard broken irrigation pipe within 2 hours and fixed in 2.5 hours. I was charged a reasonable rate and talked through the itemized invoice before paying to my satisfaction. Previously they did maintenance on on tankless water heater . The other plumber I called couldn't come out the same day so JT was my second call and I was happy they could send someone so I could turn my water back on. My two experiences have been positive (but I am still waiting for my emailed invoice from Rosy. ) read more

I owned a property management company for 40 years. I know plumbers. JT is the best. They're available they know what they're doing. Their price is excellent. Whether plumbing or heating they're the best around take it from a guy who knows. read more

I highly recommend JT Plumbing and do not understand why they don't have 100% 5 star reviews (although they mostly do). They have excellent customer service and their plumbers are very professional and personable. Xavier, the manager, came out first and I was very impressed with his knowledge and trustworthiness. I had two plumbing issues to deal with, one involving a gas line connection to an oven, and the other to replace a cartridge in a shower knob. Both jobs were done with care and I really appreciated the quality of their work. They are also reasonably priced for the type of work that they do. I will definitely use them in the future and tell my friends and neighbors about them. read more

Had water main break about 1/2 way down my 200 foot run to the meter...they showed up same day (just before holidays), dug up spot of break, and provided temporary fix until they could get parts from back order. We had temporary fix through holidays, but did permanent fix shortly thereafter, when parts arrived. As for their service, they were honest reliable, knowledgeable, and attentive to the customer. I've had a lot of plumbers come out to the property and it is hard to find reliable and quality service. However, JT's has been the sole plumber that I can rely on and trust in their service. read more

Top notch best plumbing company I've ever done business with. I managed maintenance at 17 locations in the Monterey/Salinas/Carmel area and relied on JT Plumbing for HUGE emergencies and minor issues. They handled EVERYTHING no matter how large or small the problem was. They deftly handled problems that required road closures to excavate sewer lines in city streets. They took care of sewer line blockages. You name it, they did it. When what seemed like a simple plumbing call required different contractors to get involved they knew how to manage the project. Don't be fooled by the one star reviews - it looks like those people are being petty. If you need a plumber and want the best do not call the companies that advertise on the radio because they will upsell services that you don't need. Call JT. read more

Cost way way too much. These guys are take advantage of you and then don't care if you never call back because they got their money out of you. Billing nightmare. read more

JT Plumbing did a great job unclogging my kitchen sink drain!

Our HOA had the plumber come out for a water leak we had in our condo. The plumber was very nice. I have been waiting for 5 days for the plumber's report and photos for my records and I need to pass it on to the insurance. The lady in the office has an excuse every time I call to request the information. I still have not received anything from them and don't know what to do. read more

Today while driving home from work, I saw one of your work vehicles turn when it was pedestrian right of way with walking lights. This poor gentleman was in a wheelchair and he looked scared for his well-being. Extremely rude, try harder JT Plumbing. Unfortunately I could not get a pic of the driver. read more

Jt Plumbing - Plumbing Near Me - Marina, California

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Worst communication I've ever dealt with when it comes to a "professional business". I took time off of work for a 9am appointment. No one shows up, so I call around 10 to see what's going on . And nobody knew anything about it. Mind you, my heater has been out for days and they received the ticket days in advance . They finally say they'll have some here within an hour and now we're already passing hour 2 and no communication form the office or tech! Very disappointing! I would stay far away from this unprofessional company at all cost!!!! read more

Extremely satisfied with the professionalism and expertise in fixing my plumbing issue. German was the plumber who came out to my home, he was able to identify the problem immediately and solve the issue. I would highly recommend JT Plumbing 10/10. read more

The outdoor plumbing sprung a leak and JT Plumbing fixed it by abandoning the old pipes and rerouting to the house. What they didn't say is they were cutting off the water supply to the rest of the property (barn, greenhouse, garden). It was not discovered right away because I was out of town. Already over $3000.00 into the project they refused to take any responsibility but said they would send someone out. I waited over 8 hours and told them to forget it that day because it was dark. Came the next day and said they would charge time and material to find the problem plus a new quote for the project. Well, the appointment was scheduled to begin work and they didn't show up AGAIN. These people are not worthy of your business! I hired Castroville Plumbing and they did a great job. read more

Do not use this company! They have left carpet rotting from overflow of toilet. Then last night I had to use them again. Unfortunately. This was second visit of day to fix plumbing issue with my toilet. He (JT person) came in house, looked at toilet and said he he wasn't going to bother my hubby anymore (it was after 10pm) and my hubby had just started eating dinner. The JT guy then came to the kitchen window telling him to flush the toilet, and after my hubby refused because he was eating dinner, the JT guy decided to tell our landlord he was being hostile. I'm sorry, but who wants to flush a toilet when their eating dinner and have been told the repair person wouldn't bother anymore?? They want to use your power instead of bring a generator to use themselves. read more

Very happy with these guys. They camerad my sewer line ,located the problem, marked it and informed me that it was only three and a half feet deep. They charged me very little I hesitate to say how little cuz they can't charge everybody that little. Since then I've had them back several times.Jantzen is the best , he is fast and clean . I have used these guys at home and at my work and have no complaints which is rare for a plumber read more

We live in a motel and I knew someone in my circle of friends and family. He works for a pluming company. I won't say the company's name but I thought I could save the motel some money. Two days later still not fixed. The motel called JT Pluming next they came and had it fixed in an hour. Yea finally they saved the day. Really nice guys too. Thank you JT PLUMING! read more

I've used them for my house- water heater and gas pit. I've had them install toilets. They helped 4 of my neighbors out, i referred them. Never had a complaint. Good work, fair price, honest folks. read more

I am writing about their friendliness and speed:JT Plumbing management and workers will be friendly on the phone and the jobsite. Also they will work quickly. read more

Very disappointed in jt plumbing. Always used them for everything and even recommend them to family and friends. On one family member, the owner (jt plumber) and a helper left a huge mess when repairing soft water tank. Left the clean up for an 87 year old woman, not good. 2nd family member used them for pipes backing up months ago and no problem. Well they called again same problem. A man answered and said he would call back, which he did. Well they did call back and began to yell at the customer to say they service there before and won't again .. mumble mumble .. then the man on the phone hung up on them. Nothing was said at the 1st visit about not coming back out. Definitely not deferrable. Why did they call back? It would have been better if they didnt call back. read more

Just wanted to share my experience with JT Plumbing. I called them mid day to schedule a repair our clogged drains & spoke to "Rosie". It was nice not having to leave a message & talking to a "live person". I explained to Rosie that this was kind of an emergency because my mom's having hospice care & we really needed a toilet working. She told me that she had us scheduled for after hours but if something came available then she would send out a technician earlier. It was a little over an hour when "Jan" the plumbing technician arrived. He was very courteous & worked very quickly & resolved the situation in about an hour & 15 minutes. The charge was very reasonable (l actually thought it was going to be more). I had a great experience with JT Plumbing & will use them when needed & recommend them highly. They really performed in our time of need & it was greatly appreciated. read more

JT plumbing is the best plumbing componey there is and they get there on time and he also has the best time you can get and he gets things done ASAP read more

If their driving ability is any indication of their plumbing skills, DO NOT USE THIS COMPANY. I was stopped at the stop signal by Home Depot in Seaside, waiting for the light to change and their work truck came into my lane, no blinker, and just crowded his way in. Yes I was at a complete stop waiting for the signal to change. Businesses like this should school their employees not to drive in such a dangerous manner. I WOULD NEVER HIRE THIS COMPANY IF THEY WERE THE ONLY PLUMBERS ON THE PENINSULA. Thank goodness they are not read more

I was concerned with the poor reviews, but my home insurance company assigned JT Plumbing to me anyway. A lucky day for me... From start to finish, the employees at JT were courteous, efficient, and responsible. Xavier, the JT dispatcher, offered to get a plumber out to me if possible even though they were swamped due to the July 4th weekend. He understood my emergency situation: no toilets, baths, or showers with four houseguests arriving in three days. By 2:00, Jantzen arrived and worked non-stop for over two hours until he found and flushed out the blockage. During that time, Jantzen was professional, patient, and always respectful of my property, leaving everything tidy before he left. All is working well now thanks to JT Plumbing. read more

Hard to get an appointment. It took them 4 months and 3 visits to order the part needed for the faucet. I refuse to be serviced by them, but I'm forced to through my Home Warranty company. read more