The response and quality of work are wonderful. We've used them twice and we'll be using them again.

called out Marina plumbing and heating to fix a drainage issue, fixed it fastly and promptly! 10/10 would recommend for anyone need a good reliable plumber read more

This company, and Ben Smith in particular, is very very knowledgeable about Marina plumbing issues. They've helped us understand a whole series of issues including sewer lateral status and replacement, galvanized pipe maintenance and replacement, etc., etc. I very, very highly recommend them. read more

I would love to give them 10 stars. I have been using this family run business for years and they have always done a great job. But this time I just was awestruck by their kindness and helpfulness. I had surgery and woke up to a serious problem with my toilets and sewer lines. Ashley who answers calls was so sympathetic and called me on her co after dropping her child off at school she called Ben the owner and he moved the schedule to help me out Justine his son came that day after work to check out the problem and figure out what needed to be done. Justin and Aldo came the next day and took care of it spending most of the day here. Justin asked if there was anything he could help me with. And he changed the water jug on my water dispenser. Thank you Ashley Ben Lynette Justin Aldo. You guys are the best read more

Ben never called back on and request for estimate to covert to heat pump water heater and furnace. Ben was very nice on the initial call but did not follow up. read more

I have to agree with the other reviews that this family-owned business is exceptional. My 86 year-old mother needed her heater fixed ASAP and Ashley made sure someone was sent to her house the same day. Her heater is an old workhorse, a good heater but hard to find parts, and Justin made sure he found the part and made it work. Our only other option was to replace the heater so Justin saved us around $3000. Very friendly, helpful, and attentive family business. I highly recommend them. read more

James came out (on the same day we called!) to flush the tankless water heater, which takes an hour so he used the time to investigate why the dryer wasn't drying. He cleaned the vent and dismantled and cleaned the lint trap mechanism. Excellent, knowledgeable, friendly service! read more

My tankless hot water heater started acting up after a recent power outage. I called my usual plumber on a Wednesday. He told me the earliest he could get to me would be Monday morning. I immediately called Marina Plumbing and Heating. They worked me into their schedule at the end of the day and fixed our problem. Great communication and service. I will definitely be using this business in the future. read more

This place is a rip off! I called for a service that took them 10 mins to re-lit my water heater, and they charged me 2.5 hours of labor time, which billed me $350 for the service. Be careful with this place when you call!! read more

Wonderful service. The plumber and answering of calls from everyone has always been excellent. They care and make you feel valued. Thank you James and Lynette . I highly recommend this company- response was very quick and pleasant plumber . Thank you very much . I truly appreciate your company and recommend to all read more

This family owned and operated business is exceptional. It's the third time I've used them over the years and every experience has been stellar!!! I called at 11:00am yesterday and explained my situation to Lanette. She said, "I can have James over there by 12:30pm today, does that work for you?" James came by right on time and disconnected a washer, dryer and sink in my garage. He was really friendly, knowledgeable and also laid out all my options for reconnection at my new place. They are super reasonable with pricing too. Thanks Marina Plumbing & Heating for another job well done! :) Anna read more

Marina Plumbing & Heating just finished a complete re-pipe on my house. This included a new water heater, toilets, fixtures, hose bibs; everything. They removed all the old galvanized pipe. PEX for the long runs under the house and thick copper in all the walls. Repaired, taped and textured access holes needed to access plumbing/shower/tub when they were done. I highly recommend MP&H. The technicians and the management are knowledgeable, experienced, skilled and personable. The materials are top-of-the-line as is the quality of the work. I did get lower quotes, but I wanted this to be done right and felt MP&H would do the most professional job while using the highest quality materials. In this case you get what you pay for and the difference in money over the lifetime of the plumbing is nothing. Quality counts! -Very satisfied customer, obviously! read more

I had MP&H out for a clogged main drain. They were able to come out same day, and no emergency service charge. Which all the big name and chain places wanted. The service was extremely professional, and courteous. The problem was quickly fixed for exactly what I was quoted on the phone. All in all a pleasant experience with a good local business. They will remain on my list of good places to call read more

I found Marina plumbing & heating through a client a few years ago. I had a septic issue that they traced to a broken pipe under my front porch. Not a happy day. Justin & James had to drill through the porch Saltillo tile & through two layers of concrete to get to the broken pipe. The, also, had to shovel out dirt & mud that, nearly reached the porch roof to get to the broken pipe. Pipe fixed & filled it with sand instead of the mud going back in. They hauled off the pile of mud & their clean up was a WOW!! Best Plumbing experts & back their work. read more

I had a leaky kitchen faucet and called MP&H to repair. They came to repair and found that they did not have the part and would have to order. They immediately wanted $100 for the visit and insisted that they would need another $100 for the return visit, then another $200 for two more hours of labor to replace it, not to mention the cost of the part. I paid the shyster his lousy $100 and told him to pound sand. I found the part on amazon for less than $50, and youtubed the repair...it took me $50 and less than 30 mins to replace the part. At most, it should have cost me triple that to have them repair. Moral of the story: these people will gouge you and nickel and dime you to death. Beware. read more

If only I could give 10 stars! My first interaction was with Lanette who was full of empathy upon hearing of our water leak on a Friday afternoon. She was able to schedule James to our home that evening. James showed up during the prescribed time window and immediately got to work finding the underground leak. He worked until dark and planned to return the next day. By afternoon all was fixed. He had every tool he needed (jackhammers, concrete, copper pipe, soldering stuff) and worked efficiently and neatly to solve the problem and get the place back in shape. I will only be calling Marina Plumbing for any future issues with our old pipes. They are professional and take pride in their work, follow through, and do as they say they will. read more

I called Marina Plumbing & Heating to service a blocked drain. The service was courteous and professional . James was thorough and clean up was excellent . I think James is the best plumber on the peninsula ! read more

I had a blockage in a bathroom sink , Ben took my order and scheduled a same day service. The service rep was James and he was clean and efficient. I have used Marina Plumbing before and they never disappoint me with their service . read more

We used Marina Heating and Plumbing as did my folks for many years. We found that rather than be treated as good, loyal customers we were taken advantage of. Calls were not returned, they were late and most recently no showed. After calling to see what happened we were told it'd be another hour, they'd forgotten to write the appointment down. When going to their shop to discuss a new project they were closed, despite the hours posted as being open. After a recent job, they called and said they added wrong and another $45.00 was due. They wanted to know when and how we were going to pay it. We'd just written them a check for over $1,000.00 an hour earlier. When trying to speak with the owner Ben about this we received excuses, never an apology. My 86+ year old father and mother were never told a permit was necessary. Marina Plumbing did the work without a permit. As professionals they should have made the arrangements necessary, not state my parents declined it after the fact. Simply not the truth. Go elsewhere for good service. read more

I have used Marina Plumbing several times over the years and I would recommend them for any job. The replaced our water heater and installed a dishwasher for us. They were on time, professional and courteous! read more

Our daughter was hospitalized pneumonia last month. When the hospital gave her the go-ahead to come home, we were so concerned about the air quality in our home, and wanted to ensure that it was clean and healthy. We called the company that originally installed our heater, and they were unable to help us. My husband and I had heard amazing things about Marina Plumbing, and we decided to give them a call. Marina Plumbing understood our concerns for our daughter, and made us a top priority. They came the day before she got out of the hospital, and figured out the problem with our heater in NO TIME. We were so pleased with their thorough and timely fix. Marina Plumbing is an amazing family business that truly puts family first. They pride themselves on quality, and top notch service. I could not be happier, and will call them for all future plumbing and heating needs. HIGHLY recommend this business. read more

This is the second time I have used Marina Plumbing and Heating, and I found them to be very professional and service oriented, and I highly recommend this business. I had a water leak under the concrete slab foundation and was without hot water. The day I called them, they immediately came out and started work. The previous plumber I called could not handle the job due to the concrete demolition involved, and the cement contractor I called never even returned my call. Marina Plumbing immediately responded and jacked through the concrete right away getting my hot water back in a very short time. Both Justin and James were very courteous and professional. Being a Marina resident I am proud that a local business is this responsive. The prior time I used them, they fixed my furnace, and I was very pleased with that transaction as well. I will always use Marina Plumbing and Heating for my future plumbing and heating needs. read more