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    Judy Young

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

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    11 years ago

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    William Ryan Homes Phoenix - Design Center - Wavelength at Eastmark - New Home Community
Single-Family Homes for Sale in Mesa, AZ

    William Ryan Homes Phoenix - Design Center

    (24 reviews)

    Whatever you do with Builder William Ryan make sure you get a thorough independent inspection…read morecompleted for all electrical, HVAC/Heat pump systems, and plumbing. My family purchased a new Build from William Ryan in 2018 and the home has had numerous issues. The latest being TWO Heat Pumps needing to be replaced along with Ductwork which costed my family over $30,000. The Explanation from William Ryan is we stand behind our work. I was further informed that their processes, equipment, and technology has improved over the last 5 years. Well, I thought we were getting a quality home in this new build. Buyers beware! Once, they get your money it is on to the next home buyer. Make sure you get your own home inspection to check for HVAC/Heat Pump, Electrical and Plumbing. Inspectors that specialize in evaluation of these areas will identify if quality work has been performed and identify issues before you receive the keys. William Ryan will only give you lip service once you obtain ownership of the home. I am posting this review for current buyers considering builder William Ryan. We had multiple General Contractors for the completion of our home and the lack of continuity is evident in the home's craftsmanship. Just because you have a new build does not mean you will be free of huge home repairs and expenses. I wanted to share my lessons learned so others can protect themselves and follow-up with things for yourself.Knowledge is power and please share with others. Last point, please register all your systems such as HVAC/Heat Pumps, Stove Range, and any other equipment installed by the builder. Oftentimes, these large ticket equipment items will not be registered by the builder. As a result, the equipment that starts having issues will not be repaired by the manufacturer due improper product registration. William Ryan will not inform you that they will not register you HVAC/Heat Pumps. Therefore, if the equipment fails after the standard warranty and you did not register the equipment, the home owners will be left making repairs on HVAC/Heat pump system in a new build. Trust no one but yourself when it comes to product registration. The builders will not make you aware of this at all.

    The Wal-Mart of home builders on roll back. I should have know this was all bad when they plotted…read moreout my home and installed the pipes in the wrong location on the property. Run don't walk away from this home builder. Ive been in my brand new home for over a year and cant get warranty work done. I have tiles ready to fall off the wall because the grouting is crumbling, no grouting on much of my floor tile and water damage to my home. Warranty staff and management are disinterested. Ive been polite and understanding for the last year but done with that. Maybe bitch mode will get some progress . Most of my neighbors have had the same experience. I thoroughly regret going with this builder. Shame on them.

    Judy Young - realestatesvcs - Updated June 2026

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