Two pairs of slacks damaged by Dry Clean Super Center. Owner would not take responsibility for damage. Later I examined my order and found a 2nd pair of slacks damaged by their cleaning process. Expensive slacks, damaged, horrible customer service, shunned any attempt to fix the problem. DO NOT DO BUSINESS WITH THIS DRY CLEANERS! Absolutely the worst dry cleaner I have ever used. I have never had clothes damaged by a dry cleaners before and they ruined 2 pairs of slacks. read more

Dry Clean Super Center - 2nd pair of slacks I just found damaged in the same order. Unbelievable! I have never had a dry cleaners damage my clothes. 2 pairs! - Dry Cleaning Near Me - Lewisville, Texas

I tried them for the first time recently and was very pleased with the service. I dropped off my items in the morning and they were ready that evening. All of my clothes looked great at pickup. This is the cleanest and most organized cleaners I have used. Previous places had stacks of clothes lying around in view of customers. I will definitely use them again. read more

If you want your clothes cleaned, don't go here. Makeup left on collar, wrinkled, just didn't have a fresh clean look.

Really deserves zero stars . Worst cleaners ever. Never clean good just ok employees rude and do not listen several times had to get clothes redone because they don't follow instructions then blame the customer when she goes off because you did the items wrong when she needed her items and was going out of town. Don't want my business fine don't want to Use sub par and prejudice folks read more

hey all my Lewisville neighbors please go and visit this dry cleaners! don't let the construction detour you. they will take good care of you and your clothes! read more

After almost 10 years of using this dry cleaners primarily due to its location and convenience we will now be making a change. Over the last period of time and I think new ownership the service has become very unreliable. They have an express drop off but rarely are there more than one worker and so you have to wait anyway. There used to be a bell that would ring and a second employee would come out and retrieve your drop off bag so you could pull around the car in front of you. Apparently that is no longer the case. Today after waiting way to long, I brought my bag in to drop it off and the man working was very rude and unprofessional. Angry at me for coming in. I expressed my concern about the service asked for the manager or owners name which he would not provide. That's the sign! Maybe it doesn't matter, but to me service is still important. Other places that appreciate your business. read more

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This cleaner has 5 star potential however they only offer online coupons that you can only use if you print them. Who still prints coupons and why can't I show the coupon on my cell if you are only offering the coupon online?Please change this for those of us who are paperless Thks read more

Misleading. Bait 'n Switch. Their coupon has a QR code on it, but when you bring it in they say it must be printed. THEN PUT "must be printed" ON THE COUPON and get rid of the QR code. I hate these kinds if slimy "bait 'n switch" business tactics. Sure, it is just .20 more for shirts, but why do business people sell themselves dishonestly just to trick consumers? read more

Dry Clean Super Center - Misleading. Where does it say, "Must be printed to use"? There is a QR code which implies smart phone or "screen" input. - Dry Cleaning Near Me - Lewisville, Texas

I didn't have a bad experience and I didn't have a good experience. It was just okay. I brought in a pair of pants and a skirt from club monaco. I got all my stuff back and for two was around $6. Reasonable. read more

In before 8am ready by 5pm same day. I have come to this spot numerous times. I love that I can go thru the drive thru here with my receipt and just pick up the items. That's very convenient especially when you are coming from work and just want to scoop up your laundry and go home. read more

I am in the area on business travel. I readed a cleaners badly. I was very happy to have found these guys. In by 9 and out by 5 no problem. I have dropped off items that i needed the same day after 1030 am, and they still took care of me. I think they do great work. Better than the cleaners at home. read more

1. One of my friends went in for dry cleaning for some slacks, slacks had a tear in the zipper and pocket that he did not no of. Their policy is that they will not perform any services on any clothing that has been damaged prior. They also have to contact the customer of the situation and get permission to do the dry cleaning. My friend was not contacted and 2 days later we return and find out our dry cleaning was not done, but in fact the pants have been untouched. The employee said we will have a forward balance to our account for the next time we return. Manager was not there at that time. 2. The next time I return to drop off some clothes and inform the employee that we have a forward balance that I would like to use. She informed me that there is no balance showing in their system. I pay for my services up front anyway and ask her when the manager is in so I can speak to him/her. She did not know. I return a day later to pick them up and ask for the manager- no manager again. 3. I return home with my clothes and notice they have not been properly steamed. Creases all over my cotton pants and shirts. Called the dry cleaners the next day and no manager again. Overall- very poor service, miscommunication, untrained employees, manager is missing every time, clothes aren't even done properly, very sloppy work. I've lived in lewisville for 2.5 years and have gone here only a handful number of times and every time I've had some issue. My family owned a dry cleaners and I know for a fact this is not good customer service or satisfaction. I recommend going to millennium cleaners on Hebron!! Amazing customer service! read more

Best cleaners in Coppell/Lewisville area!!! Not only myself, but my friends and family have been coming to this cleaners for years and can't say enough good things about them. The management reminds me of how businesses use to be ran back in the day - they are genuine & sincere. They are what people now days refer to as "Mom & Pop" stores. The owner is very humble, fair and respectful which is demonstrated all the way down to their employees. Hands down the best services I've ever received at a dry cleaners. They speak english and greet me every time with a smile and how are you doing today and are actually sincere (unlike many other places these days). I will continue to give them my business for many more years to come. Really don't see great quality businesses like this anymore. -happy customer :) read more

Good cleaners at an amazing price. Very prompt on timing. Clothes will be ready on time and they always good. Staffs are very nice and courteous. read more

I'm very disturbed by my last two visits and I need to speak with the owner. Twice when I have picked up and I was not notified that an item was not included. When I later inquired about a missing top, I was told it was sent off to a seamstress because it had torn. They failed to tell me this when I picked up the order and brought out another top that should have been part of my pickup!! Two tops that I paid good money for. And the one they brought out had a stain. Today, I go to pick up an order and they gave me a top that was supposed to be part of my second pick up. I asked why it was not included in the initial pickup and why I wasn't notified and I get excuses. On top of that I'm missing a business jacket and slacks. :-( read more

I only drop off laundry and have never had any problems. They are ready when promised and the staff is nice.

I have been going here for a while. The staff is always nice, and my dry cleaning is always ready when it is supposed to be ready. If I ever have an issue it is always taken care of in a timely fashion. read more

I love this place! The employees are very friendly and they even know my name! (How Cool is that?) I drop my blouses off very often and I must say that I'm very pleased with the job they do! Even when I drop off a pair of jeans and I want no crease they do exactly that! There has NEVER been a time when I've been displeased by their service. Even when I bring my dog Ollie along they offer the little guy treats! The employees really care about their customers well being. This will forever be my favorite dry cleaners! read more

This place "lost" my dry cleaning years ago and I must say that I'm still bitter. I had dropped off about 20+ shirts and at least 10 pairs of pants (probably not a good idea to send such a big batch) most of which were purchased at BR (not cheap). They conveniently lost the newer ones (at least 10 of them) and the owner would only offer me $7 a shirt lost. Only after I threatened a lawsuit and got the BBB involved did he bump that up to $17 a shirt (not even close to what I paid for) but I just wanted the issue resolved so I settled it there. DON'T TRUST THEM!!! read more

Worst dry cleaners ever. After taking a number of things here to get dry cleaned a $250 garment was missing(and we did not lose it). They then claimed we lost it (we didn't). I then spoke to the owner Bill, and he refused to take any responsibility for the lost item once again claiming we lost it. Another garment we received had lipstick on it. You may saying to yourself, "maybe they couldn't get that stain out", which would be ok, if the garment went to the cleaners with a lipstick stain, which it didn't because nobody in my family wears lipstick. I will never go back to this place and you should never start going. read more

I do believe some of the reviewers must have this dry cleaners confused with another dry clean super center! The place is always clean, you are greeted as soon as you walk in. I have been using this cleaners for 3 years and have never once had any issues. Keep up the great work! read more

Not sure what what there is to not like about this place. Great service and great prices. They are often early with my stuff. As a bonus I stop by next door to get frozen yogurt when I pick up:) read more

Top notch dry cleaner. I have been bringing my uniforms to them for years without even one single missing or damaged item. Always courteous and fast. Convenient drive through window. They open at 6:30 am which is a big help for those who go to work early. Evelyn is always smiling and sweet. I will always use this dry cleaner for my business and personal cleaning needs. read more

I took 4 brand new shirts that were still in the package to be cleaned and pressed. My lavender and white shirts came back to me with stains from their machines. Twice this was pointed out by my associates at work. I would have noticed, but I put my dress shirts on straight off the cleaners hanger. I have called and spoken with an employee who told me that "she wouldn't even know what to say to me about my issue???" I left my phone number for a return call from management and sent an email. $75 worth of shirts...ruined!! read more

Where same day service really means "two day service" - they are laundering for other locations that clearly take priority- when it doesn't matter, it doesn't matter - but when it does matter, it's really inconvenient. read more

I tried about five different dry cleaners in the Lewisville area when I relocated here and all of them were terrible; ruined clothes, lost items, rude staff. Finally I tried Dry Clean Super Center and have been nothing but happy with their service. My clothes are cleaned quickly and exactly to my instruction, the staff is super friendly and the one time there was a mix-up with one of my items, they took care of it as fast as possible. read more

This is the best cleaners I have visited, and I have lived all over. The staff is super friendly and sometimes even have my clothes waiting for me before I walk through the door because they recognize my car. We did have a mix up of one of my shirts and someone else's, but they were up front, very apologetic and had it resolved that same day. Excellent service. read more

Not a customer oriented group - in a customer centric business! If all goes well, good product - when it doesn't - like releasing your clothes to someone else; charging your card on file for someone else's order, missing clothes, non-applied coupons et al they can't perform in the clients interest read more

When I was hanging up my items that I just picked up, I noticed that all my items were still wrinkled, it looked as if they didn't even touch it! My sweaters were hanging on the wire hangers instead of being folded; needless to say they had the "hanger bump". Took all my items back for them to redo and requested that all my sweaters be folded on the hangers and tissue paper be put on the shoulders of my shirts. Went back to pick them up and none of that had been done, my sweaters look awful and I'm not sure if they know how to work with pleats b/c my skirts were not done properly. I called back to speak to a manager, the woman on the phone stated she would give him the message and then just hung up. She didn't ask for my number and I still have not heard from them. I would definitely not recommend this place. I've found another cleaner thank goodness that take pride in their work and is actually courteous to their customers. read more

I don't trust anyone else with my clothes. Wonderful customer service - the employees have even started calling me by name! Top quality work at a fantastic price. Highly recommended. read more

This is the best cleaners I've been to. Staff is always nice. I've been coming to this cleners for 1 year and never had a problem. When ever there's a problem with my clothes they always call me. No one is perfect everyone makes mistakes . I will always trust them with my dry cleaning. read more

I have used Dry Clean Super Center Vista Ridge for several years. I have only wonderful experiences with the quality of my garments. The price is great! I find the staff very friendly and the drive through is very convenient. read more

They have GREAT customer service the employees are ready to help you as soon as you walk in. Always greet you with a smile and make you feel welcome. They are really friendly and polite always offering to help you take your laundry to your car. They have a drive-thru which is awesome when you feel lazy or just in a hurry. i love their service and will continue to be their customer i truly recommend this cleaners. read more

good customer service !! never had a problem . they always call me when theres an issue with my dry cleaning. never lost anything . love this cleaners! no one is perfect we all make mistakes. read more

been looking for a reliable dry cleaner. others tried so far left me unimpressed. what happened to honest consistent business? maybe my standards are too high. so far so good here. a bit out of the way for me but i still believe service matters. fingers crossed. read more