Troy Julian and Staff give an amazing experience! Ive consigned multiple vehicles with SUCCESS! My purchase of my Nissan Altima went smoothly and they were able to finance me with a local credit union for a lower interest rate. THIS is a LOCAL DEALERSHIP that truly cares! read more

Avoid...Shady dealings, fake promises and no honor to anything is what you'll find here.... question and independently verify everything. TRUST NOT THIS PLACE, MATT, Janice or others here. My credit got pulled twice i got approved and my vehicle was sold without my knowledge or any communication to someone else. read more

Completely dishonest. Typical used car salesmen. Would not recommend. Bought a car on Sunday. Returned every day for a week. If you're looking for a project car, they're your guys. read more

I bought a car here and they completely lied about going through the vehicle after purchase of the vehicle it was obvious The only thing they did was saturate the motor with armor all that took three rolls of paper towels to clean off. The oil needed to be changed and all the filters were filthy. they did absolutely nothing to this vehicle before they sold it to me after they lied that they had gone through everything. read more

UPDATE: Just when I thought I'd seen and heard the last of this place, I receive what can only be described as a "twilight zone" type of phone call. As I'm getting ready to enjoy my morning, I see Julian's Auto Showcase on my caller ID. I think, maybe it's an apology of sort. No. This was Troy calling to tell me that I owe them an additional $300+ for my vehicle's extended warranty. Before spitting out my coffee and responding in kind, I'm reminded of the type of business this is and how it's just not worth my energy. "Please put me on your Do Not Call list." Click.. read more

I was approached on FB marketplace by salesperson, Steve Ferguson. They offered me more than anyone else for my car. I went down to the dealership and they were all very professional, and gave me what they promised before I came in. Steve was very professional, honest with integrity. He was very helpful throughout the process and even drove me home!! read more

If I could give them a 0 star, that's what they would get. We purchased a truck. Sydney failed to register the truck. My husband was pulled over. The truck was impounded due to fictitious plates from Julians Auto Showcase. Avoid these frauds! read more

This dealership is still stuck in the 80's and 90's with their old school bait and switch tactics. We had called ahead to confirm that a vehicle was in stock before we had arrived. We were told that the vehicle was still available and they would have it pulled up for us at time of arrival. When we arrived to the dealer approximately 30 minutes later. I was told by the salesman that the vehicle was sold already. But, that he has other vehicles for us to look at in our range. As I kept my cool while looking at other dust collecting over priced clunkers. We determined that this is not the type of place that one should by a car from. For One: They constantly reminded me about financing when I am a cash buyer, and don't need to borrow money. Second: Every car on their lot was heavily packed/over priced from what kbb states. And Third: It was not cool to lie to me just to get me in the door. All that builds is customer frustration. Buyers Be Aware!!!!! read more

Best experience ever. We shopped for 2 weeks got crap from at least 5 dealerships who lied or just wasted our time. We stopped at Julian's Sy took great care of us she was kind respectful and straightforward with us. We left with a wonderful vehicle and we are very happy and will do all of our car buying with Julian's. read more

Looking to consign your vehicle? AVOID. I was selling my car on craigslist and a salesman from this dealership called me to tell me that they could sell my car on consignment or finance a buyer for me if I found someone that wanted my car. So, I found a buyer that needed financing and took the buyer and the car to the dealership. My salesman, Eli, was dishonest about the way the consignment transaction would work. First, he tried to get me to lower the amount I would take for my vehicle by $3000 only after he told me over the phone that they would not mess with the selling price of the vehicle if I brought my own buyer. I refused. He also told me that the existing lien on my vehicle would be paid off the next day and that the additional funds over the lien would be sent to my credit union with the pay off, again, THE NEXT DAY. My loan wasn't paid off for 10 days and the additional funds were NOT sent to my bank. When I called the dealership to ask why they had paid off the loan and still not cut me a check for the remaining equity, I was then told that they will not write me a check for the equity until my credit union releases the title to them. My credit union is holding their check for 10 days and then it takes 2 days to release the title. So, I will not get the money for this transaction until almost one month after I was told it would be paid to me. The loan officer at my credit union told me that she has never heard of a dealership doing business this way. This is awful customer service and I sincerely hope they intend to pay me what they owe me. If you use them ... expect a hassle and document everything in case you need to involve a lawyer or the media. read more

Typical by here die here dealership. Same games you'll get it every dealership with the pricing. They lie and say they can't move on the price and then they come off 2 thousand dollars. Didn't disclose the cruise didn't work. Didn't disclose that the evaporator coil in the AC was bad. Going to cost between two and three thousand to fix the air conditioning. I'm sure they recharged it prior to me buying because it ran cold for the first week. All four tires were bad on the car because they were cupped. Good luck if you purchase a car from them. Don't count on them to help you with anything afterward. The salesman, finance guy and the manager are all slippery used car acting people you wouldn't want to trust. Again good luck. read more

My daughter and son-in-law just purchased a 2004 Chevy Malibu 2 days ago. The breaks felt funny so my husband started replacing the brake pads. Upon further inspection, it was determined that the brake calipers were bad. We called the dealership back to see if they had a 30 day warranty, but instead they were rude and hung up on us. I would not trust purchasing another car here, as they don't care if it works well or not. They sell cars as-is. Unless you are a mechanic or have the car totally inspected, Be safe and don't purchase. Had my husband not checked the calipers, my daughter, her husband and 2 kids could have been killed had they stepped on the brakes suddenly. Don't come to this place to buy a car....they sell crap. read more

I received this message from Julians employee Troy J. ....... "John, First off thank you for your review, We do value your opinion here. Nasser was working hard to work on financing for you, and we are all glad to hear that you and your wife were able to obtain a minivan. It just happened we didn't have the correct inventory when you were here. Please consider editing or removing the review you placed. I would greatly appreciate it." I will not even think about it they are a discussing group of human waste... read more

I had a great experience. I recently moved back to FL from NY and was looking for a car around $7000. I believe I got a good deal on a nice car. I also get an oil change with the car. Dave R was a big help answering all my questions and allowing me to take my time. It was nice to get everything finished at the dealership and not have to worry about going to the DMV. I recommend the dealership. They have a lot of selection and the staff was helpful and professional. read more

I can't help but be disappointed in my trip to your dealership today. I had been corresponding with salesperson Jeffrey Londono for several days. He knew of my trade and said he had spoken to "His Boss" about it. I told him I had been offered and turned down $9000.00. He said he understood and would take the trade under those terms per "Troy". I explained that I lived a great distance away and did not want to load up my trade, trailer it all the way to the dealership and be offered less than what I had already been offered. He said he understood and "Was not in the business of wasting peoples time". I told him I did not want to go to this trouble only to be "low balled" once I got there. I stressed several times that this trip was a burden and wanted to make sure we had an understanding. He told me everyday for several days to bring the trade in. Today I brought it in. I asked for Jeff and was told that no one by that name worked there. I tried to explain that I had been conversing with him for days. Eventually they agreed that Jeff was "The bilingual guy that comes in on weekends". I showed them the text messages between us. I looked at the Jeep and drove it. I was satisfied and prepared for the deal. I was "low balled" more than I could possibly imagine. My trade was being offered for $11000.00, and I had refused $9,000.00. I was offered $6000.00 for my trade by this dealership. This was beyond aggravating and insulting. I still felt that perhaps, with dealership cooperation, we could make a deal and I would not have wasted such a trip. The salesperson asked if I would agree to pay $2000.00 with my trade for the Jeep. I agreed, he wrote it down and I signed it. He came back later and said we did not have a deal. Disappointed, angered and insulted I left, with exactly what I said I did not want. A completely wasted long, burdensome trip. Phil Smith Sent from Yahoo Mail for iPad read more

Purchased my son's first car here (2009 Nissan Rogue). The vehicle was very clean and drove very smooth. The entire process was easy and concluded without a hitch. We told them what we were looking to pay and they matched it!!!!!!! The staff was very professional and easy to talk to. They were up front and honest when we told them what we were looking for and pointed us in the direction of certain vehicles. If you are looking for a good used vehicle with high miles but well cared for, I would recommend looking here. read more

I want to send a follow up review. I received a message from Troy asking me to remove my review. I stand by every word and will not remove it. Their tactics are unethical and practice the bait and switch approach.. I will say that my wife went to NPR Hyundai and they approved a purchase of a 2014 Hyundai with less money down and a lesser APR. I saved $100.00 a month and purchased a better vehicle. You should avoid Julian's Auto Showcase at all cost. They do not have your best interest in mind, just how they can take advantage of your situation. read more

They are very nice when I was buying the car after they are done you are on your own the car I bought has had more problems then any car I have ever owned engine light came on 1 week after purchase ac stopped working 2 weeks after purchase and the repair that they said they would fix they did not fix stay away they are not good to work with read more

Our purchase of the 2009 BMW was not a wise purchase. If you are purchasing from this place have the car checked out by someone other than their mechanic. They do not stand by their vehicle and will try to cheat you in anyway they can to make it right! Sure they will help you to their advantage. read more

Avoid Avoid Avoid. They are con artist !!!! Sold me a car that I am upside down in that stalls on me and when I asked to get into a different car they wouldn't do it because they sold me an over priced car that even they wouldn't take back.... Do your self a favor and do not buy a car from this place... read more

At Julian's my first impression was not too shabby for a hole in the wall car dealership. but when i found the vehicle I like I felt rushed by the dealer. but the floor manager was very nice even though I had bad credit he still managed to find a bank to approve me. I got the vehicle that I wanted and also had the manager John call me back up just to make sure I was still satisfied with my experience.. read more

Sales team seemed old school tactical but are not pushy, management and financing have been in the car business for a couple decades. A lot has changed in those times of beating up customers and turning them upside down in financing though. This place shows the signs of the old way of selling cars, nothing like the new ways of selling cars.......and it will soon catch up with them after so many negative reviews. read more

I purchased a truck from Julian's 4 months ago and financed . Since my purchase . $800 in brakes , $600 in power steering , $500 in tires , And now today $1,200 in bad radiator and plugs and coils . paint flaked and the body is rusting through the clear coat ... spark plugs I was told should have never passed sellable inspection . When I went for brakes 3 weeks after I bought the truck , I was told they were so bad they had not been looked at in years. Financed for 3 months and already have spent more than the note is booked at. I would NOT recommend buying Julian's and they seem to cater to the classic " put a band aid on it and sell it " used car dealer. Now I'm 3 k flipped on a note and left out in the cold. Terrible purchase and product reliability . - NC read more

About a month ago my husband an I purchased a used truck from this dealership. The one question my husband asked was if the air conditioner worked because the cars are sold as is. My husband must have asked the dearlership approximately 5 times and was told absolutely, the air conditioner was checked and works. The first night my husband drove the truck, the air conditioner was cool and not an hour later was blowing hot air. After researching online, it was uncovered that there is a known problem with the Ford F250's and air conditioning problems. The dealership had my husband take the truck to their service station for the air conditioner to be charged and low and behold the air conditioner was fully charged. The problem is intermittent and my husband was told to bring the truck back when this problem was occurring which is nearly impossible. We spoke with the service department who advised a new compressor needs to be installed and the dealership is not honoring this fix. We get the run around everytime we contact them. I would suggest NEVER EVER buy a used car from this dealership as they are not to be trusted and are very sly. read more

It was time for me to get rid of my Bmw so I came in looking for another sedan and Michael and Allen made it the easiest cwr buying experience ive ever had and i have bought several cars before. I highly recommend everyone to go see these guys for your next vehicle! read more

Julians auto showcase is a rip off my brother bought a car I bought a car my daughter bought a car all within a month of purchase car starts shake they check and say its just a motor mount its nothing wrong then it gets worse they say the same thing I was supposed to get a $200 check for having my daughter buy a car I got a hundred dollar check and I had to beg for it now my car the motor about to lock up on it and it's gonna cost 1800 to rebuild. Still owe 10,000.00 on a car that's worth 5000.00. Owners never available, say people will call me back but never do. They are a scam. Told my daughter she needed a cosigner so her boyfriend did. They put him first on the loan not her. Then told her she was first, but paperwork says he is. They are liers, don't buy from them. I am going to try filing charges against them anyone who wants to get in on this contact me read more

I was web browsing their vehicles prior to Hurricane Irma and made careful notes of their prices for vehicles I was considering. I logged back in today (9/14) post Hurricane Irma and their vehicle prizes have been jacked up by $1000 or more. What a bunch of crooks! Buyer beware! read more

Buyer beware. I went here Easter Sunday to look at a vehicle in which they were closed no big deal. I called Monday morning and spoke with a girl not sure of her name. She took my information and told me she would give it to Scott and that he would call me after his manager meeting. Three hours later no call I called him he states he was busy, understandable, but could have called. So I proceeded to tell him I'm going to leave work early go home to get my car to go up there and get an appraisal which I proceed to do. As I pull up there are salesman out front, one I'm start walking towards me asking about my car, come to find out I actually know this guy,We had worked together at a previous dealership. He asked what I was doing,I told him I was there to look at a blue Jeep in which he told me he sold on a Saturday, and the gentleman was picking it up in 30 minutes.so we proceeded to go inside to talk to Scott the use car manager and I told him who I was and what I was there for, he just kept shuffling through paperwork with the stupid look on his face. At this point I'm getting a little hot under the collar. Brett and I walked outside and he goes to tell me that's what this guy does, when you call to see if a vehicle still there he'll tell you yes because if he tells you it's not there you won't come in. Total bull crap stay away. read more

My wife and I were in need of a new car and I had found Julians Auto Showcase online through Cars.com and Yelp. I was very impressed that they had several gentleman help us and we were sure that they can help us. They were very respectful and courteous and very knowledgeable of the vehicles they had in their inventory. They helped us with financing and helped keep us within our range of payments and down payment. Their establishment was very clean and bright and the lt was clean and all the cars that we looked at had their codes so that it was easy for us to locate a car and know the information without having to ask. I would recommend Julians Auto Showcase to anyone and would be sure that they would be in good hands. read more

I went in and looked a few cars a decided a nice looking convertable. I noticed that all of the cars came with no warranty and my anteni went up some. I spoke to the salesman and the finance guy and was asked if I could get a FL licence. I had no problem with that. I was told I would get a call in a while with the particulars of my trade and financing. The following day, I was asked if I had recieved my Lic. yet, and I asked what the particulars of the transaction. The bottom line is they would not disclose any information about the deal until I had a FL Lic. Not sure why but at this point, I'm not shopping there, something is going on and I don't know what is read more

I will never deal with Julian's again. we bought a car from them, Michael was outstanding. however the finance manager is a liar . after sale customer service really sucks . everything supposedly has to go thru troy. pat lied to us about our interest rate. he told us it was going to be 3%, however turns out it is 18%. you decide. no co-operation and no time for you after the sale is made. now tell me, is all about money or what? get you in get the sale get you out. truly disappointed. never again. read more

Brian was very helpful and would recommend Him to anyone looking for a used car. Very pleasant and knowledgable.

Shady sales tactics (will take advantage of you if you are older). DO NOT PURCHASE A VEHICLE HERE!! My father, who is elderly, purchased a vehicle from William and was told that the tag was included in the purchase and once it was received, they would mail it out to our home in Tampa. After they received the tag, it was kept in their office for 2 weeks before they contacted him in regards to pick up (the "manager" Mark Fisher's admission of fault was obtained 5/14 at 1:00 PM) said that the tag was expired (came in with the wrong expiration date) and he would have it fixed and call me back Tuesday 5/19 the charge would be $47. I agreed (even though my father was initially advised it was included in the purchase). I called back on Wednesday 5/20 and was advised that the new amount due was $88 and that it was not their fault. That it was my choice, that they had mailed the tag directly to me and I mailed it back to get a new registration decal because the other one had expired. I had never received/returned the tag at all. it went directly to their office and they were now lying to me. The "manager" Mark Fisher spoke with me (the buyer's daughter) on all 3 occasions where the tag was discussed, the 2 initial discussions were very apologetic and owning up to the mistake of the dealership in this case, while still stating the $47 was owed. On the call on 5/20/15 he was very combative and ended the call by yelling at her saying "it is $88, you can take it or leave it, I don't care. you can discuss it with the FLDMV!" as he was hanging up the phone he then called me a "Bitch". My father was also told they would mail out the second set of keys for the vehicle that was purchased and that has not occurred either. I was advised by Mark Fisher that they did not have a spare key and that he was never told that. The two employees that our family has come in contact with at this dealership were shady at best. Lying to our faces about things that never occurred and placing the blame on my father who is an elderly, soft spoken gentleman looking to purchase an "emergency" vehicle in his retirement. I would have given no stars if it was possible. read more

I had my car at Julian's for two months and it didn't sell. In addition, they RUINED THE ORIGINAL TITLE FOR MY VEHICLE. A member of their staff signed it as if it was a trade in! They didn't tell me until I arrived to pick up my vehicle and sprung it on me right before I left. I made several attempts with management to rectify the situation by being compensated for the cost of getting a new title, but they didn't seem to care to fix THEIR MISTAKE! Avoid this shady establishment and go elsewhere! read more

Horrible place to buy a car from. They decided to unwind my loan and take the car back due to miscommunication with the bank. Now they refuse to give me my down payments back. This started when they told me that my down payment was 2500. A few days later they wanted 1000 more. I paid it all and now they are saying I didn't. AVOID THIS PLACE!!!! read more

AWEFUL EXPERIENCE. Over several years, I bought 3 cars from them, sold them 2 cars and did consignment on 3 other cars. U would THINK they would treat me well BUT no loyalty. The arm doesn't know what the leg is doing there. There are people with ATTITUDE problems. My last experience with them was BAD but i gave them another chance based on my history with them. NEVER AGAIN. This time it was with the Sales Manager - Antoine Royster. I was told to bring my car in the morning for consignment and i was assured by Denease that i wouldnt have anymore issues like i had previously with a different car, so i gave them another chance. I went next day as instructed. The Sales Manager - Antoine Royster asked me what i was doing there and i explained what i was told to tell him. He looked at me like i some how offended him because i expected to have stickers for my car ready so it can be put on the lift in time for the holiday weekend sale. He seemed Pissed off that i would mention putting the car on the lift which HIS boss Pat told me and Denease. He laughed and was disrespectful about it and i didn't like that so i asked for him to call his boss Pat to confirm and to file a complaint about his disrespectful attitude. Instead he gave me his back, dialed the number, called Pat and was telling him that i was DEMANDING to put the car on the lift and stickers put on NOW?? That really set me off. I asked him 5 times to let me talk to his boss so i can explain that it is HIS Sales Manager - Antoine Royster is a liar and was being disrespectful and catching attituded which set me off. All cause i mentioned the LIFT and expecting Stickers for the car?? Mind u, i drove 55 minutes. He would NOT let me talk to pat, got loud and angry on the phone to pat talking unecessary smack about stuff I said which i didn't, to Pat, then hung up. That is when i blew my top and we got into it. I was hesitant to leave my car after that but gave them yet ANOTHER chance. They jacked up the PRICE to an unheard of price which the car was NOT gonna sell for PLUS their fees. I asked them to drop the price. They dropped it for ONE DAY then JACKED it back up AGAIN during the 4th of JULY holidays and i told them NOT to do that and NOT to use my car to be so GREEDY as i wanted it sold and I even volunteered to take LESS money so they can get more profit if they drop the price down. Instead they didn't and waited out the entire July week till the sales where over to drop it. Hence, my car didn't sell cause they overpriced it and didn't respect my wishes or listen to what i asked of them even with me taking less money. Then they finally dropped the price after it was too late BUT added some slick way to make an EXTRA 2k PLUS fees which i told them the car is NOT going to sell doing that. They didn't care though. They didn't want to listen to a valued LOYAL customer that has been with them for YEARS and even after i'm giving them a 2nd chance after they dropped the ball on me right before this time. I just got my car out and before i left the car there i had everything checked. I just got the car back and the battery is full of acid, which i can prove i had it checked the day before i brought the car. Seems they let it just sit there for 2 months and not sure if the rain or what happened but u can't leave a sports car sitting outside for 2 months without being turned on, especially if it's older. There was MORE nonsense that occured but i just left it alone cause i was tired of dealing with them and just don't wanna to bother with them ever. Even their phone calls are disorganized and they forget to call u back. Took 2 weeks for me to call them to ask them why they wouldn't call me back. 2 more times to pass the message along. They blacklisted me cause i complained about that jerk manager Sales Manager - Antoine Royster. Ofcourse they are gonna stick together. I tried calling his boss 3 times and no one passed the message or he just didn't wanna call me back. NEVER AGAIN with this dealer. If u go to them and something goes wrong..U DESERVE IT CAUSE I JUST WARNED U. read more

I looked at a car and left $1500 deposit and awaited financing approval. By 3 the nex tday there was no word so I contacted them and was told I needed $2500 down. I got the details at around 4 and said I would call back and let them know if I was coming in that night or the next day. i called at 5:10 and was told my car had been sold. I called back and spoke with Mark the manager and was given an unsatisfactory answer as to why a car I had put a deposit on was sold and I was not called. He was quite rude to me as well. read more