Jenna and Casey have watched my fur baby Max several times, lasting from a couple of days and up to…read morea full week. I like that I received frequent photos and updates about how Max was doing and what they did that day (walks, playing with other dogs, lounging on the couch, and snuggles with their family). Max loves them! Whenever I go anywhere without Max, they are my first choice and in highly recommend them!

From the owner: We host small to medium dogs in our home and treat them like family. We are also able to host small…read moreanimals and provide drop-in care for cats, dogs, rabbits, spiders, you name it!

I love my dogs and I am admittedly slightly neurotic when it comes to their care. So, it's a relief…read moreto have found The Wag Staff, a company that I trust 100% to take good care of my pups when I am away from home. We have booked overnight care in our home and daily visits many times and always return to happy pups who have played lots and have been given loads of attention in our absence. Whether it is navigating a walk with two big dogs and sunbathing neighborhood cats, finding a lost ball, or getting our older dog to eat his meds, Arielle has been up for every challenge or special request while dog sitting for us. We get text and photo updates too, which is so nice when I'm missing my furry family members. Scheduling and paying for services is also a breeze. If you are looking for a reliable business that you can depend on for in-home dog care or dog walking, I highly recommend The Wag Staff.

I've been a client of The Wag Staff for five months now, and all I can say is wow! The amazing…read moreprofessionalism, deep love of their animal clients and wonderful care they provide is top-notch. After every visit they provide me with a text message with photos and an update about how it went with my dogs. I'd highly recommend TWS for your pet's needs.

Leaving our pups behind is always hard, but knowing they were under Becky's excellent care made it…read morepossible for us to have a nice vacation without worrying if our two little ones were ok. She is great about communicating before, during, and after pet sitting. Our pups seemed far less stressed than usual when we were away while with Becky. We couldn't have asked for a better pet sitter than Becky.

Becky did an amazing job taking care of our sweet, but anxious dog during our recent 10 days out of…read morethe country. She was communicative, thoughtful, and cared for home, dog, and garden (in a heat wave!). All were well-loved in our absence. Becky is trustworthy and hard-working, and we will absolutely have her back again in the future. If you are looking for someone that goes above and beyond, look no further.

We have boarded our dog here many times and appreciate how well the staff takes care of our pet. He…read moreis always happy to go when we drop him off and pick him up. Our dog got sick during one visit and the staff communicated clearly with us and took him to the vet and helped us navigate the issue from out of town. It means everything to a dog owner to know our pets are in good hands when we are away!

My dogs love going here! They practically pull me through the door to get inside. I love the…read morepictures that they post on their FB and, when I'm lucky enough to have my pups there on a picture day, they always look happy and like they're having fun. They've been going for months and come home tired, which leads to better behaved dogs at home! Their packages are a great deal and, as soon as I'm back from my next trip, I plan to buy another full-time package to send them once a week. My youngest dog is very nervous around people, so I know that he wouldn't be friendly at all if he didn't have a good time there and he always goes right up to the people at the front when we come in. I have no hesitation about bringing my boys here. I also know that they actually do vet checks for vaccines because my vet missed one of my older dog's vaccines that he had from before and Pawz called me about it. We got it all sorted out and he was able to attend!

Sandy is amazing. We have taken our dogs to her 3 or 4 times now, and she it so great with them…read more One of the times we took them there it was a family emergency where we wouldn't be able to take care of them and they could sense the stress and stop eating so Sandy cooked them some fresh meat and vegetables to eat and got them eating again for us. She is so caring and attentive to them. They always come home exhausted from all the playing.

We have been boarding our golden retriever with Sandy since 2012. We had a bad experience last week…read moreand will not be boarding here again. We brought our golden and his newly adopted little Lhasa Apso sister for an overnight. A trial before leaving them over Christmas. Not sure what happened, but Sandy said that our Lhasa Apso peed everywhere. She was adamant that she had a bladder infection, but she is fine now that she is home. Also when we came to pick up our dogs, we were not allowed inside and Sandy was carrying our Lhasa by the neck when she brought her out to us...

I found this dog daycare/boarding to be the cheapest one around the area. Lyn and her family runs…read moreit out of their home. I bring my dog for daycare every so often and don't have any complaints. Her dogs are adorable and seem to be well-kept so I trust that my dog is in good hands as well. I appreciate how flexible they are with my schedule. I usually notify her the day/night before when I'll be dropping my dog off and she's always okay with it. They mainly only accept small dogs which I am a fan of. Highly recommend it.

We have been using Lynn and her Kennel services for the past 5 years. We travel a lot, use her…read moreservices about 6-8 times/year for a week plus each time. She breeds Cavaliers, we have a Cavalier, so our dog feels right at home. Our dog always runs up and can't wait to arrive at the door. No kennels, just a bunch of dogs running around playing and enjoying the atmosphere. Absolutely recommend with out reservation.

They used to always give you the dog walker you wanted. Now they dont listen. What happened? Past…read morefew weeks have been bad. Incorrect charges, messed up appointments, bad communication, and a friend told me they keep charging her or showing up after she cancels. New guy answering phones is disorganized.

Broken glass with food is not a good mix. I apologize for the length and I'm not usually a negative…read morereviewer but... full experience: We recently relocated to Portland from Sacramento, Ca and were so excited to find a passionate group of folks to take care of our three cats and 70lbs dog in-(our)house. We used Tails and Trails 3 times with mixed results. Important to know- you create detailed notes with the owner (Jeff) on how to access your building, routines, where leashes are, etc., etc., when you have your introductory visit. Our instructions ask that the handler only feeds the cats their canned food, nothing else. 1st time, week-long trip (June 2024)- handlers were 2+ hours late regularly. While this wasn't the biggest issue, we don't have a doggie door and that level of lateness pushed the pup's bathroom breaks longer than we're comfortable. But, we liked the service offered and adjusted how often we scheduled handler visits for the second and third visits. 2nd time, 1 week of walks while both of us were gone for longer than 8 hours (September 2024)- Great! Annie (I'm not disclosing employees' full names for their privacy) had no problems and was very helpful. 3rd time, overnight away- 4 visits requested: Sat afternoon and evening; Sun am and afternoon (October 2024)- Day 1- We left the house at 8 am and scheduled feeding/walk visits for about 1:00 pm and 6:00 pm. Around 1:25 pm, Chloe (office manager) texted me to ask if we had scheduled for 7:00 am that day. When we said we hadn't, a communication between Chloe and a handler led to the 1:00 pm visit being skipped. We talked with Chloe that evening and she said the handler would roll the afternoon and evening visits together, apologized for the miscommunication between herself and the handler, and credited our account for the mistake (all great). The handler arrived around 7:00 pm. They had a difficult time accessing the building so Chloe texted us to say the handler would hang out for a little longer before leaving if they couldn't get access. Once they did get into the building, they couldn't find the food or leash. The access information, food instructions, and where the leashes are were all in the instructions. The handler fed the pets and took the pup for a 15-min potty break. Since we were only gone for a night, we didn't book anyone to stay overnight. We considered cutting the trip short and wish we had. Day 2- Oscar was our handler. We got notifications that both visits were completed and everything seemed to have gone smoothly. When we got home, a glass jar with cat treats had been taken from the closed closet and left open on the counter. When we got home, there were treats all over the counter and SHATTERED GLASS MIXED WITH TREATS all over the floor. All three cats had engorged stomachs. While Chloe apologized and said she'd speak with Oscar the next day, we didn't hear back from Tails and Trails' manager or owner. We'll be anxiously monitoring our furbabies for a few more days.